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Project Lead/senior Qa Analyst / Automation Specialist/senior Business Analyst Resume

Austin, TX

SUMMARY:

  • Senior Project Lead/Business Analyst/QA Lead over 17 years of varied experience in business analysis, requirement gathering, quality testing of Web Based E - Commerce, GUI based client/server applications using Manual and Automated testing procedures.
  • Provided clear business, organizational and/or operational requirements from the client in order to successfully deliver complex and/or highly transactional solutions.
  • Skilled in developing test plans and utilizing best practices in software testing methodology.
  • Involved in all stages of Business Requirement gathering, Analysis and Quality Assurance Life cycle.
  • Strong background in analysis, design, coding, testing & implementation of business applications in Government agency, Telecommunications and Insurance sectors.
  • Highly proficient in Automated Testing Tools (Win Runner 7.2/6.0, Load Runner 9.52/7.02/6.0 , Test Director 6.0/7.0, Rational Test Suite and Segue Silk 5.0.3,QTP 8.2, Quality Center 8.2 and HP ALM 10.0)
  • Hands on experience with analysis of business, technical, and functional requirements, use case scenarios, use case diagrams and development, preparation, execution of the test plans, test cases and test strategies.
  • Good understanding of object oriented methodologies, software life cycle and software testing methods.
  • Familiarity with complete Software Development Life Cycle (SDLC), Project Management Life Cycle (PMLC), Quality Management Processes and Testing Management.
  • Excellent experience in managing customer expectations and communicating with senior management.
  • Fluent in a broad range of technologies, including business process tools such as MS Project, Excel, Access, and Visio.
  • Strong programming skills in C, C++, and worked extensively on Java & J2EE Applications.
  • Involved in SOA (Service Oriented Architecture) based Web services testing.
  • Strong experience working with Agile, Scrum process.

TECHNICAL SKILLS:

Operating Systems: MS-DOS, MS Windows 95/98/NT/2000, UNIX (HP, Sun Solaris), JCL (IBM 3090 MVS, Unisys ECL)

Languages: C, C++, SQL, PL/SQL, HTML, DHTML, XML/XSL PERL, JavaScript, VBScript, Java 2.0/7.0, J2EE, and ASP, APEX and Visual Force

Databases: Oracle 10g/9i, IBM DB2 7.0, MS-SQL Server 7.0/2000, MS-Access 97/2000, Salesforce.

GUI: Visual Basic 5.0/6.0, Developer 2000 (Forms & Reports), Power builder 6.5/7.0

Web Servers: IBM Web Sphere, BEA Web Logic, Apache, and IIS

PeopleSoft Tools: Accounts payable, Billing/accounts receivables & Budget Planning

Testing Tools: Mercury Suite (QTP 8.2, Quality Center 8.2, Win Runner 7.02/6.0, Load Runner 9.52 /7.02 Test Director 6.0), HP ALM, Rational Robot 7.02, Test Manager 7.02.Rational Test Suite ( Rational Requisite, Rational Clear Case, Rational Clear Quest) and Segue Silk 5.0.3

Bug tracking systems: Jtrac, Scarab, SeapineTest Track, Bugzilla, PVCS Tracker, SQA Manager, Quality Center, HP ALM.

Others: Lotus Notes 5.x, MS Visual SourceSafe, Visual InterDev, Visual Studio, Jitterbit, Data loader, Conga composer.

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Project Lead/Senior QA Analyst / Automation specialist/Senior Business Analyst

Responsibilities:

  • Gather and manage Business/ Stakeholder/ functional requirements through the complete SDLC, using waterfall/ SDLC methodology.
  • Conduct in-person/ online interview sessions with various stake holders to solicit their vision/ requirements about the opportunity/ initiative at hand.
  • Capitalize on opportunities to maximize the benefits/ project outcomes by discovering unexpressed requirements.
  • Document the as-is processes/ systems.
  • Analyzing the as-is and the to-be systems for accurate file/ data transfer utilities/ protocols.
  • Document the agreed upon requirements as Business requirements and functional requirements for the to-be system.
  • Involved in entire Migration process and prepared Exclusive Test plan.
  • Analyzed requirements, detailed design, and formulated test plan for the functional testing of the application.
  • Analyzed and tested the Batch HHSC TIERS and TMPH Interfaces.
  • Tested the Eligibility data from TIERS application on every cut over
  • Extensively worked on Parallel testing ECLS from Mainframes to Micro Focus COBOL.
  • Developed Test Cases & Test Scripts for functional testing.
  • Extensively used Rational Test Manager for Test plan and Manual Test Cases.
  • Automated SASO, CARES, MRCARE Test Scenarios using Rational Robot 7.02
  • Performed Service side testing on UniAccess Gateway Router/ Switch.
  • Responsible to Test Remote Procedure Calls and associated Stored Procedures (NEC002, MGC002, MGC003,MGC004,MGC005,MGC006, MGC0031 and MGC0032)
  • Extensively performed the Unit testing and parallel testing on all Executive Control Languages.
  • Responsible to test BRE (Business Rules Engine) to verify the RPC Functionalities.
  • Involved in Web services testing for MGTSUB Application.
  • Involved in Unit Parallel testing, System parallel testing for all Executive control language.
  • Performed User Acceptance Test (UAT) on Different Modules.
  • Participated in RPC Batch testing with Mainframe and Oracle.

Environment: Java 5.0, Rational Robot, Rational Test Manager, Oracle 9i, ECL , Web services(XML, SOAP), Unisys Main frame, Sybase DB, Peoplesoft,MS Access( ODBC connection to Oracle). Load runner 9.2, Microsoft office

Confidential

QA Lead

Responsibilities:

  • Generated the Vuser Scripts by using the Virtual user Generator.
  • Interfaced with developers to resolve the problems while executing the Vuser scripts.
  • Responsible for preparing data for different data cycles, executing the Vuser scripts using the automated tool Vu Generator.
  • Parameterized the virtual user scripts with each virtual user login using a different set of realistic data and correlated the scripts in order to overcome the problems associated with change in session id.
  • Creating multiple scenarios by adding group scripts to Load Runner Controller.
  • Configuring the Vuser and Run - Time setting for each scenario.
  • Run the Multiple Scenarios for specified time in Controller.
  • Analyze the collected results and graphs by using Analyzer tool.
  • Documented all the Testing results and regression tests results were compared at every new build, analyzed and Presented Results
  • Designed load Stability, Stress and Isolation load tests to measure the application performance.
  • Simulated the load test scenarios with different types of user behaviors, such as First time user and revisiting user

Environment: Java 6.0, Rational Robot, Rational Test Manager, Oracle 9i, ECL , Web services(XML, SOAP), Unisys Main frame, Sybase DB, MS Access( ODBC connection to Oracle). Load runner 9.2, Microsoft office

Confidential

QA Lead

Responsibilities:

  • Responsible for preparing the IAPD documents.
  • Involved in preparing the DIR Frame documents for TIER1, TIER2 and TIER3 Projects.
  • Analyzed the requirements in coordinating with TMHP and other Confidential trading partners.
  • Prepared the documents based on Confidential Confidential PMLC 1200 standards for all ICD - 10 impacted Confidential application.
  • Prepared the documents based on Confidential Confidential SDLC 1700 standards for all ICD-10 impacted Confidential application.
  • Responsible to review the Vendor deliverables.
  • Involved in preparing the Project plan and WBS (Work Breakdown structure) for this Project.
  • Responsible to schedule the meeting with all Confidential Program areas and collect the requirements.
  • Documented all requirements including the PCR (Project Change requests), VCR (Vendor Change requests and ITCR (Information Technology Change requests)

Environment: Java 7.0, JDK 1.6, Oracle 10g, ECL , PeopleSoft, Web services (XML, SOAP), Hibernate, Microsoft office, HP ALM 11.

Confidential

QA Lead

Responsibilities:

  • Involved in preparing the DIR Frame documents for TIER 1, TIER2 and TIER3 Projects.
  • Analyzed the requirements in coordinating with TMHP and other Confidential trading partners.
  • Prepared the documents based on Confidential Confidential PMLC 1200 standards for all Confidential impacted Confidential application.
  • Prepared the documents based on Confidential Confidential SDLC 1700 standards for all ICD - 10 impacted Confidential application.
  • Analyzed and tested the TIERS data populate into SAS/SASO application and ID CARE application.
  • Responsible to review the Vendor deliverables.
  • Involved in preparing the Project plan and WBS (Work Breakdown structure) for this Project.
  • Responsible to schedule the meeting with all Confidential Program areas and collect the requirements.
  • Documented all requirements including the PCR (Project Change requests), VCR (Vendor Change requests and ITCR (Information Technology Change requests)
  • Conducted meetings with all the division supervisors to ensure that all the requirements are met.
  • Implemented the approved suggestions and modified the current process flows.
  • Developed test cases and participated in UAT (User Acceptance Testing).
  • Conducted meetings with all the division supervisors to ensure that all the requirements are met.

Environment: Java 7.0, Oracle 9i, ECL , Web services (XML, SOAP), Hibernate, JSF, Microsoft office, Model 204.

Confidential

Responsibilities:

  • Involved in preparing the DIR Frame documents for TIER 1, TIER2 and TIER3 Projects.
  • Analyzed the requirements in coordinating with TMHP and other Confidential trading partners.
  • Prepared the documents based on Confidential Confidential PMLC 1200 standards for all Confidential impacted Confidential application.
  • Prepared the documents based on Confidential Confidential SDLC 1700 standards for all impacted Confidential application.
  • Responsible to review the Vendor deliverables.
  • Involved in preparing the Project plan and WBS (Work Breakdown structure) for this Project.
  • Responsible to schedule the meeting with all Confidential Program areas and collect the requirements.
  • Documented all requirements including the PCR (Project Change requests), VCR (Vendor Change requests and ITCR (Information Technology Change requests)

Environment: Java 6.0, Oracle 9i, ECL, Web services (XML, SOAP), Hibernate, JSF, Microsoft office

Confidential

QA Lead

Responsibilities:

  • Involved in preparing the DIR Frame documents for TIER 1, TIER2 and TIER3 Projects.
  • Analyzed the requirements in coordinating with TMHP and other Confidential trading partners.
  • Prepared the documents based on Confidential Confidential PMLC 1200 standards for all Confidential impacted Confidential application.
  • Prepared the documents based on Confidential Confidential SDLC 1700 standards for all Confidential impacted Confidential application.
  • Responsible to review the Vendor deliverables.
  • Involved in preparing the Project plan and WBS (Work Breakdown structure) for this Project.
  • Responsible to schedule the meeting with all Confidential Program areas and collect the requirements.
  • Documented all requirements including the PCR (Project Change requests), VCR (Vendor Change requests and ITCR (Information Technology Change requests)
  • Gathered requirements from users across the enterprise, liaised with the development team and completed the implementation within 24 months.
  • Identified process and system gaps and developed potential solutions.
  • Tested various reports, interfaces and extensions during testing cycles.

Environment: Java 6.0, Web services (XML, SOAP) and SQL Server, Power builder, Microsoft Office, Sybase DB

Confidential

QA Lead

Responsibilities:

  • Analyzing the internal and external processes, dependencies, Confidential, interfaces, and, mapping them to specific business needs, objectives and desired functionalities.
  • Creating detailed and clear Documentation of desired enhancements to ensure accurate mapping and integration with different dependent systems, both internal and external, to Business processes to achieve maximum efficiency to allow maximum automation and great user experience for both, external, as well as internal users.
  • Accurately document the As - is business processes to facilitate analysis, comparison, and mapping with desired to-be solutions, duly capturing the Gaps, by creating the to-be Process flow diagrams, data-flows and Use Cases.
  • Analyze and document the existing systems architecture to facilitate an accurate assessment of dependencies between different applications, databases, and impacted functionalities.
  • Manage project documentation/ versioning using MS SharePoint.
  • Collaborate with the Allstate Technology Program Management Office, Program/ Project Managers and Business Stakeholders for time/ effort estimations, project time lines, deliverables, and project landmarks.
  • Manage client Change requests in light of newly desired functionalities
  • Developed a project plan using Microsoft Project. Involved in preparing the Business User Requirements (BUR) and also a project plan to schedule and assign work and manage the project.
  • Worked closely with project managers, business users to formalize a business idea and define requirements.
  • Involved in preparing the DIR Frame documents for TIER 1, TIER2 and TIER3 Projects.
  • Interacted with multiple cross-functional teams ensuring that all business requirements are captured correctly and report progress to all levels in the organization
  • Involved in preparing the Project plan and WBS (Work Breakdown structure) for this Project.
  • Responsible to schedule the meeting with all Confidential Program areas and collect the requirements.
  • Documented all requirements including the PCR (Project Change requests), VCR (Vendor Change requests and ITCR (Information Technology Change requests)
  • Performed analysis of business rules, business and system process flows, user administration to be used for the new merged platform
  • Supported Unit Testing and System Integration Testing (SIT)
  • Involved in providing the Budget planning as part of the initiating the Project.
  • Developed Requirement Traceability Matrix to record the relationship of the requirements to the design, development, testing and release of the software

Environment: Java 7.0, Oracle 10g, Web services (XML, SOAP), Microsoft Office

Confidential

QA Lead

Responsibilities:

  • Developed a project plan using Microsoft Project. Involved in preparing the Business User Requirements (BUR) and also a project plan to schedule and assign work and manage the project.
  • Gathered the requirements by conducting the JAD (Joint Application Development) Sessions.
  • Involved in preparing the DIR Frame documents for Confidential Project
  • Interacted with multiple cross - functional teams ensuring that all business requirements are captured correctly and report progress to all levels in the organization
  • Involved in preparing the Project plan and WBS (Work Breakdown structure) for this Project.
  • Responsible to schedule the meeting with all Confidential Program areas and collect the requirements.
  • Documented all requirements including the PCR (Project Change requests), VCR (Vendor Change requests and ITCR (Information Technology Change requests)
  • Performed analysis of business rules, business and system process flows, user administration to be used for the new merged platform
  • Supported Unit Testing and System Integration Testing (SIT)
  • Supported UAT testing.
  • Developed Requirement Traceability Matrix to record the relationship of the requirements to the design, development, testing and release of the software
  • Involved in gathering the requirements for recoupments such as accounts payable, account payables.

Environment: Salesforce.com, HP ALM, MS Office, PeopleSoft tools

Confidential

QA Lead

Responsibilities:

  • Involved in preparing the DIR Frame documents for TIER 1, TIER2 and TIER3 Projects.
  • Responsible for developing Business Requirement and Functional Requirement Document and documenting the requirements in HP ALM.
  • Analyzed the requirements in coordinating with TMHP and other Confidential trading partners.
  • Prepared the documents based on Confidential Confidential PMLC 1200 standards for all Confidential impacted Confidential application.
  • Prepared the documents based on Confidential Confidential SDLC 1700 standards for all BIP impacted Confidential application.
  • Responsible to review the Vendor deliverables.
  • Executed SQL queries on relational databases to create daily reports
  • Responsible for developing Business Requirement and Functional Requirement Document and documented the requirements in ALM.

Environment: Java 7.0, Oracle 9i, Web services (XML, SOAP), Microsoft Office, HP ALM

Confidential

QA Lead

Responsibilities:

  • Involved in preparing the DIR Frame documents for TIER 1, TIER2 and TIER3 Projects.
  • Responsible for developing Business Requirement and Functional Requirement Document and documenting the requirements in HP ALM
  • Responsible on collecting the security requirements from the Stakeholders.
  • Prepared the documents based on Confidential Confidential PMLC 1200 standards for all Confidential impacted Confidential application.
  • Prepared the documents based on Confidential Confidential SDLC 1700 standards for all Confidential impacted Confidential application.
  • Responsible to design and document the Deliverables.
  • Executed SQL queries on relational databases to create daily reports
  • Involved in documenting the security requirements and regression suites.

Environment: Java 7.0, Oracle 9i, Web services (XML, SOAP), Microsoft Office, HP ALM.

Confidential

QA Lead

Responsibilities:

  • Responsible on collecting the security requirements from the Stakeholders.
  • Prepared the documents based on Confidential Confidential PMLC 1200 standards for all Confidential impacted Confidential application.
  • Prepared the documents based on Confidential Confidential SDLC 1700 standards for all Confidential impacted Confidential application.
  • Responsible to design and document the Deliverables.

Environment: Java 7.0, Oracle 9i, Web services (XML, SOAP), Microsoft Office, HP ALM.

Confidential, Rinehart and Winston, Austin, TX

Senior Business Analyst/ QA Lead

Responsibilities:

  • Designed the Test Architecture and the Scenarios for the Automation.
  • Developed business requirements for resolving date related issues.
  • Documented business processes.
  • Participated in writing Test Plan and Test cases, software documentation from business, technical and functional requirement.
  • Created and documented the Test Scenarios for each functional area mentioned in Test Plans to develop the test scripts (automated scripts).
  • Developed test data depends on the Test Scenarios as per the functionality of the application.
  • Assigning task allocation for the team members for development of scripts.
  • Performed Integration, System, GUI and Functional testing as per task packets.
  • Performed screen Navigation Test to ensure that the links are established as per the task packets.
  • Back end testing of the application using SQL queries for the Content Testing.
  • Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.
  • Analyzed business needs against the best platforms & tools available.
  • Lead business requirement definitions. Analyze and reconcile user, business, and technical needs.
  • Produce high quality documentation including business requirements, functional specifications, use cases, process flow diagrams and other documents for clients and internal stakeholders.
  • Created mappings for the Requirements and the test lab from Iteration to Iteration.
  • Automated the test scripts for the GUI, Functional and Regression testing using Quick Test Professional.
  • Developed the scripts using Descriptive programming for critical functionality by using Quick Test Pro.
  • Developed Automation test scripts for Verifying the functionality and GUI of the application using Quick Test Pro.
  • Involved in the conversion of Manual regression test cases to Automation Test Scripts.
  • Execution of automation test scripts in batches using Quick Test Pro Batch Runner.
  • Performed Hybrid driven testing using Quick Test Pro.
  • Bugs reporting, reviewing and Defect Tracking using Quality Center .
  • Determined the suitability of the server using Load runner.
  • Tested the server before the application has been developed.
  • Conducted Cross Browser Testing to check the compatibility of the Application with different Browsers (IE, Netscape, Fire fox) using QTP.

Environment: Java 3.0, Weblogic8.1, Struts, Ant, QTP 8.2, Quality Center 8.2, Oracle, JCL DB Visualize, XML, JSP Pages, JDBD, EJB, Web logic 8.01,Servlets

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