SUMMARY:

• 10 + year’s extensive experience in HealthCare applications testing.
• 5+ year’s EPIC extensive experience in functionality testing.
• Worked on Resolute Professional Billing, Inpatient, Outpatient, ASAP, Radiant, EPIC
• EPIC Analyst with expertise in enterprise support for large, disparate organizations in Healthcare.
• Extensive knowledge in scheduling, planning, analyzing, physician consulting, delegating and maintaining needs of large healthcare organizations.
• Extensive knowledge of CMS, ARRA and HIPPA government mandated polices.
• Specialist in coordinating support and utilizing multiple programs to present large healthcare organization data, flowcharts, depth details of project planning.
• Ability to delegate, work with staff and meet milestones for critical deadlines.
• Known for creating solutions for ongoing issues, defining processes and procedures, and maintaining high levels of support.
• Excellent knowledge in testing within different modules of Meditech.
• Efficient in creating testing documentation materials for healthcare professionals.
• Excellent communicator with excellent background in customer and end user follow up.

TECHNICAL SKILLS:

EDI Transaction Sets: 850, 856, 810, 820, 210, 215, 220, 997, 940, 824, 844, 867.

EPIC Transaction Sets: A01, A02, A03, A04, A08, A11, A12, A13, A31

EPIC Systems: Allergy - Immunology, Bariatric Surgery Cardiology, Cardiothoracic Surgery, Dermatology, Endocrinology, ENT, Family Medicine, Gastroenterology, Gerontology, General Surgery, Genetics, Gynecology, Infectious Disease, Internal Medicine, Mental Health, Nephrology, Neurology, Neurosurgery, Obstetrics, Occupational Therapy, Oncology, Ophthalmology, Orthopaedics, PM&R, Physical Therapy, Plastic Surgery, Podiatry, General Pediatrics, Psychiatry, Pulmonology, Radiation Oncology, Respiratory Therapy, Rheumatology, Sleep Lab, SLP, Sports Medicine, Substance Abuse, Transplant, Urgent Care, and Urology, Health Information -Management Epic's Health Information Management, Intensive Care -Epic's ICU module

Servers: WebSphere, Weblogic, IIS, .NET Framework, Apache

Databases: Oracle 7.x, DB2, IMS, VSAM, SQL Server v6.5., Clarify, and MS Access

Browsers: Internet Explorer, Mozilla, Chrome, Netscape Navigator, Safari, AOL, Opera

Tools:, Utilities and Others XML SPY5.0, Endevor, Xpediter/Xchange, File Aid, SuperC, SPUFI, QMF, SDF II, NDM, Syncsort, Windows QMF, SSO, EPIC, CA7, TSO/ISPF, Viasoft, ICD-9 and ICD-10, MTM, TFS, VSTS, UFT, Visual Studio, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin TDD BDD cucumber automation framework XML, SOAP, SOA, teradata clarity ppm Rest API Shell scripting VB script coded UI FIDDLER RALLY UNIX LINUX JIRA

PROFESSIONAL EXPERIENCE:

Sr. QA Analyst Tester

Confidential, Atlanta, GA

Responsibilities:

• Analyzed business requirements and module-specific functionalities to identify test requirements and formulate an effective master test plan.
• Interacted with the Business team and Dev team to understand the Business Requirements, System Requirements etc.
• Validated and verified FDA Testing for application releases.
• Participated and train the Practice Partner EMR system, appointment scheduler.
• Designed and Built custom QTP Automated Testing Framework.
• Created a start-up script using Automation Object Model that Standardizes QTP environment.
• Worked on Excel Files using VBScript with QTP.
• Ensure compliance with 21 CFR Part 11, 211, 820 requirements and predicate GxP standards through integrated quality reviews of all computer system validation processes, procedures and documentation.
• Generated HL7 files, transmitting enrollment files, event files to EMR clients through Local Agent in server and Remote Agent service running in client side.
• Recorded and plays back test in Fire fox using Selenium IDE.
• Tracked the day-to-day activities, responsible for new requirements and enhancements associated with EMR system.
• Created Automation test framework using Selenium.
• Utilized working knowledge of HL7 to interpret data and troubleshoot EMR related issues.
• Constructed medication test compendiums used for EMR translations for various systems.
• Supported project coordination with the following EMR systems
• Used Firebug Tool to identify the Object's id, Name, Xpath, link in the application.
• Provide the preliminary estimates based on the requirements.
• Developed Crystal reports to coincide with new EMR system screens for transition from paper to electronic medical records.
• Followed Waterfall Model (software development methodologies) to set expectations for deliverables after each phase.
• Developed automated tests using Selenium, Coded UI, and C #.
• Identification and reporting of new software defects through creation of JIRA issues - including defect prioritization and fix version specification
• Maintaining and executing Automation scripts using Selenium during different releases.
• Performed defect logging and tracking using Jira Tool.
• Created test cases based on requirements documents and change requests.
• Worked closely with the developer to create, design and develop the web page using web method.
• Provided value additions and bring new process improvements to the client applications which will save huge cost.
• Developed quality control systems to ensure proper tracking of documentation in conjunction with FDA requirements.
• Installed Quality Center/ALM, Created, updated and maintained manual and automation scripts in Quality Center/ALM.
• Prepared the Test Plan document with project scope, testing objectives, testing methodologies, testing schedules, Roles and Responsibilities, Assumptions and Risks etc.
• Prepared the test cases document and giving a test-case walk-through to the project team and updating the test-cases based on the inputs from the team.
• Also verify the HL7 messages are processed correctly in the EMR application used by EPIC.
• Tested the mobile web-based application using selenium with eclipse and java as well.
• Involved in project requirements analysis, writing test specifications, formulating test plan, executing test cases & keeping track of the defects logged (Using Rational Clear Quest).
• Involved in high and detail level design reviews to ensure requirement traceability and to determine application/component functional readiness requirements.
• Gathered and analyzed user/business requirements and developed System test plans.
• Involved in the preparation of Test Plans, Test cases.
• Organized Change/release management related documents, business/system processes, and its integration with technology.
• Involve in all testing efforts throughout the project lifecycle (SDLC) in an Agile/Scrum environment.
• Proposed enhancements to improve the performance and reliability of the system and test the enhancements after they are implemented.
• Analyzed the test results, verify database tables for valid data entries and validate the records as part of Back End Testing.

Environment: Rational Clear Case, Rational Clear Quest, Windows, JIRA, SQL, Rational Unified Process (RUP), MS Excel, Word, UML, power point, SharePoint, Test Director, Visual Studio, Selenium Web Driver, Java/JUnit, SoapUI, Test NG, HP ALM 11, Java, J2EE, JSP, Java Script, HTML, Web Sphere, DB2, UNIX, DOORS, QTP, 21 CFR Part 11, Quality Center, Quick Test HTTP, Version 1, HP ALM, AGILE/Scrum, Selenium Web Driver, Java.

Sr. EPIC Test Analyst (Resolute, Tapestry, Cadence, Prelude)

Confidential, Silver-Spring, MD

Responsibilities:

• Involve Tapestry Claims Processing ( Professional, Institutional Claims)
• Involve in PS 360 Dictaphone Application for GE Centricity (Radiology Application )
• Performed manual testing. Tested the Lab Orders. Tested the Billing (Professional/Hospital) and claims Involved in Pharmacy/ Hospital Billing, Pharmacy claims processing, Lab order testing, Claims for Medicare
• Tested the Patient Management in EPIC.
• Tested the Patient scheduling in Cadence (EPIC).
• Tested EPIC Ambulatory, EMR (Emergency) records, EHR information and ADT Work flows.
• Tested the Lab Orders, Transfer of patients in EPIC Prelude.
• Tested the Billing (Professional/Hospital) and claims in EPIC Resolute.
• Validated the claims for Medicare.
• Tested Tapestry components - Enrollments, benefits, billing, claims and reimbursement.
• Extensively used TFS for writing test cases and logging defects.
• Detected Defects, communicated to the developers using Bug Reporting Tool and Tracking the Defects using TFS.
• Extensively used TFS for test planning, bug tracking and reporting.
• Uploaded Business requirement, test scenarios, test cases and defects to TFS
• Involved in System and Work Flow Integration testing (WIT) of Cadence, Resolute, Care Delivery, ADT (Admission, Discharge Transfer) and Tapestry modules.
• Responsible for creating Test Strategy, Conditioning Test Data, Test Case & Execute Test Cases.
• Working closely with Business Analyst & Technical Lead to create and agree on acceptance criteria.
• Responsible in creating test scripts for functional, regression, integration, and system testing.
• Execute test cases with TFS, MTM and other corporately-supported tools, both licenses and open-sourced, used in the creation of test artifacts, troubleshooting and issue validation.
• Manually created Account Payable claims and adjudicated.
• Created checks through Tapestry AP check run.
• Involved in Testing Connectivity, Data Flow, Data Validation, Error handling, Transformation of the HL7 messages between EPIC and various Ancillaries via Integration Broker.
• Enhanced the automated Regression Scripts and conducted Data Driven Test, Responsible for preparation of weekly status report.

Environment: EPIC Suite (Resolute, Prelude, Cadence, Ambulatory, ADT, Tapestry), Agile Environment, Visual Studio 2013 / MTM (Microsoft Test Manager), Team Foundation Server (TFS) 2013, Visual Studio Online,, QTP 10.0

Sr. QA Analyst / Tester

Confidential, Owings Mills, MD

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Beds, Test Data and Traceability Matrix.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT) and Performance testing.
• Test Management was done using HP ALM.
• Managed the requirements using HP ALM.
• Developed Test Subjects and Test Cases using HP ALM.
• Created Traceability between Requirements and Test Cases.
• Tested the interfaces to Facets (4.51 / 4.81).
• Tested the provider, Members and claims in Facets (4.51 / 4.81).
• Tested the All the modules of the Facets Application as a part of a Facets Upgrade from .
• Tested the claims in ITS (Home/Host Plans).
• Worked with ANSI X12 / EDI 5010 Transactions (270, 271, 276, 277, 278, 834, 837I, 837P, 837D, 835) Functional Acknowledgement and Transactions (TA1, 999, 277CA, 997) & interfaces.
• Tested and validated existing production 4010 files to 5010 format and sent them through the claims process.
• Created specific test files, conversion of 4010 Errata to 5010 Errata
• Worked with SQL, PL/SQL and functions to test the database integrity (Oracle).
• Tracked the defects using HP Quality Center and generated defect summary reports.

Environment: Trizetto Facets, ITS, EDI X12 5010, PEGA, HP ALM 11.0, Quick Test Pro, ASP.NET, VB.NET, C#, XML, SOAP, Oracle, UNIX, MS-Office, Windows XP.

Sr. QA Analyst

Confidential, Baton Rouge, LA

Responsibilities:

• Developed test plan for the application and different tools associated with it.
• Developed test cases from test conditions derived by decomposing functional requirements
• Reviewing and updating Test Cases as per requirement for different releases.
• Involved in project from the kick off phase
• Involved in end-to-end testing of the Applications.
• Performed compatibility testing for Android and iOS mobile devices to ensure that functionality works fine.
• Supported iOS device operations on mobile operating systems.
• Perform functional testing on the application.
• Involved in Gap Analysis Testing, Smoke testing, Integration testing, Porting Testing, Localization Testing (Repository Testing), Branding Testing, Regression Testing.
• Bugs reporting on bug tracking tool & updating the status of the bugs.
• Involved in regular discussions with developers regarding defects
• Maintaining the traceability between requirements and test cases for each control.
• Provide testing Status Reports.
• Formulated customized dimensional data reports using SSRS.
• Created checkpoints and synchronization points for functional testing using Quick Test Pro (QTP)/UFT.
• Used SQL for Querying the Oracle database in UNIX environment
• Responsible for architecting integrated HIPAA, Medicare solutions, Facets.
• Responsible for integrating with Facets .Designing test scripts for testing of Claims in Development, Integration and production environment.
• Tested HIPAA Gateway Application Interface for all inbound and outbound messages (Healthcare Eligibility 270 and 271, Healthcare Claim Status request 276 and 277, Healthcare Claim 837 and 835)
• Assisted JAD sessions to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA.
• Ensure consistent and effective communication among all parties.
• Tested the Members, Claims, Providers and Services in Facets.
• Worked on projects independently and also managed a Facets testing effort.
• Played an active participant role in testing of the sync related applications to identify more defects.
• Took a leading role in test automation for testing the Statement of Benefits in Direct Enrolment agile project.

Environment: Agile, Quality Center, ServiceNow, MS Visio, Word, Excel, PowerPoint, CMMI, Facets, SQL, SSRS, XML, VB Script, SOAP UI, EDI, QTP.

Sr. EPIC Test Analyst

Confidential, Indianapolis, IN

Responsibilities:

• Performed manual testing. Tested the Lab Orders. Tested the Billing (Professional/Hospital) and claims Involved in Pharmacy/ Hospital Billing, Pharmacy claims processing, Lab order testing, Claims for Medicare
• Tested the Patient Management in EPIC.
• Tested the Patient scheduling in Cadence (EPIC).
• Tested EPIC Ambulatory, EMR (Emergency) records, EHR information and ADT Work flows.
• Tested the Lab Orders, Transfer of patients in EPIC Prelude.
• Tested the Billing (Professional/Hospital) and claims in EPIC Resolute.
• Validated the claims for Medicare.
• Tested Tapestry components - Enrollments, benefits, billing, claims and reimbursement.
• Involved in System and Work Flow Integration testing (WIT) of Cadence, Resolute, Care Delivery, ADT (Admission, Discharge Transfer) and Tapestry modules.
• Responsible for creating Test Strategy, Conditioning Test Data, Test Case & Execute Test Cases.
• Working closely with Business Analyst & Technical Lead to create and agree on acceptance criteria.
• Responsible in creating test scripts for functional, regression, integration, and system testing.
• Created checks through Tapestry AP check run.
• Involved in Testing Connectivity, Data Flow, Data Validation, Error handling, Transformation of the HL7 messages between EPIC and various Ancillaries via Integration Broker.
• Enhanced the automated Regression Scripts and conducted Data Driven Test, Responsible for preparation of weekly status report.

Environment: EPIC Suite (Resolute, Prelude, Cadence, Ambulatory, ADT, Tapestry), HP Quality Center 10.0/11.0, QTP 10.0

Sr. Web / EPIC Tester

Confidential, San Francisco

Responsibilities:

• Developed Test Plan, Test Cases, Test Scripts, Test Scenarios, Test Strategy, Test Conditions and Acceptance criteria as per Business Requirements and Technical Specifications.
• Followed Agile / Scrum Process throughout the SDLC and performed testing in iterations.
• Attended daily Scrum calls for status report.
• Participated in Sprint retrospectives for improved process.
• Performed both Manual and Automation testing.
• Requirements and Test Cases were managed in Quality Center.
• Conducted SIT, System, Regression, Integration, Functional, GUI and UAT Tests.
• Tested the Patient Management in EPIC.
• Tested the Patient scheduling in Cadence (EPIC).
• Tested EPIC Ambulatory, EMR (Emergency) records, EHR information and ADT Work flows.
• Tested the Lab Orders, Transfer of patients in EPIC Prelude.
• Tested the Billing (Professional/Hospital) and claims in EPIC Resolute.
• Validated the claims for Medicare.
• Tested Tapestry components - Enrollments, benefits, billing, claims and reimbursement.
• Involved in System and Work Flow Integration testing (WIT) of Cadence, Resolute, Care Delivery, ADT (Admission, Discharge Transfer) and Tapestry modules.
• Developed test cases and test scripts for all 837, 835 EDI Transactions.
• Manually created Account Payable claims and adjudicated.
• Created checks through Tapestry AP check run.
• Manually created EDI transactions based on Interface mapping specifications for system testing.
• Involved in Testing Connectivity, Data Flow, Data Validation, Error handling, Transformation of the HL7 messages between EPIC and various Ancillaries via Integration Broker.
• Involved in validation of EDI Transactions (834, 837,835,270,271,276,277,997).
• Enhanced the automated Regression Scripts and conducted Data Driven Testing.
• Test cases will be developed based on the story cards supplied then scripts will be written to execute the testing steps.
• Participated in regular Project weekly Status review and defect Meetings related to testing of OUT-Patient and In-Patient interfaces.
• Extensively tested XML and SOA Web Services/Interface.
• Conducted unit testing on Interfaces (Outbound/Inbound)
• Developed Flat files for the testing the Interfaces without using GUI.
• Worked with Web services (SOAP) and Web methods

Environment: EPIC Suite (Resolute, Prelude, Cadence, Ambulatory, ADT, Tapestry), HP Quality Center 10.0/11.0, QTP 10.0, ASP.NET, VB.NET, IIS, SQL, SSIS, SQL Server 2005, Mainframes, XML SPY, XML Schema, SOAP, Web Services, IDM, Oracle 8i, SQL Navigator, Windows NT, XP, Unix

Sr. QA Analyst / Tester

Confidential, Chicago, IL

Responsibilities:

• Tested POS (Point of Sales) application.
• Tested Communication between store server, register, scanners, pointer and card swipe
• Tested Various tenders (Cash, Credit, Debit, Checks, Gift Cards, Coupons)
• Tested Various transaction types (Sales, Return, Exchange, Voids)
• Tested Credit transactions (Master, Visa, Amex, Discover)
• Tested Price change via downloads to stores from mainframes
• Tested the settlement files on AS/400
• Developed XML test files based on XML schema.
• Generated XML data files using XML Spy.
• Worked with XML/WSDL/HTTP/SOAP/REST web services.
• Validated the Web Services (SOAP), both Request and Response messages.
• Tested Sales Data upload on the mainframes
• Performed Smoke, Functionality and Regression Testing.
• Developed Automation scripts using QTP.
• Involved in Test status Report, Weekly & daily basis.
• Developed UNIX Shell Scripts and SQL Queries.
• Tested Batch Jobs using UNIX Scripts and Commands.
• Tested forecasting application using Oracle Retail/ Retek (RDF, RMS, RDS)

Environment: Quality Center 9.0, Quick Test Pro (QTP), Java, J2EE, JSP, WebLogic, XML, soap, Oracle 10G, AS400, Windows 2000/XP.

QA Analyst/Tester

Confidential, Manchester, NH

Responsibilities:

• Responsible for QA testing that deals with Membership, Eligibility, Billing and Claims processing systems. I was Involved in testing Membership, Subscribers, Hospitals, Networks and Claims adjudication.
• Involved in preparation of Test cases based on requirements in Rational Test Manager
• Creation of Test cases and Test Scripts for Membership and Billing systems
• Performed manual testing for complex operations
• Worked on regression testing of Claims processing application
• Tested the Online Mainframe screens
• Validate the data on mainframes
• Worked with EDI/HIPPA 835, 837, 270, 271 transactions
• Tested various functionality like Membership & Eligibility, Customer Relationship Management, Accounts Payable claims processing and payment, Provider Credentialing and Benefits and Benefits Packages
• Tested the integration of sub-systems to Facets
• Generated XML data files using XML Spy.
• Worked with SQL queries and UNIX shell scripts
• Worked with JCL
• Managing defects using Rational Clear Quest
• Prepared and executed Test cases for Functional, Performance, Database testing
• Created and executed SQABASIC Scripts using Robot to perform the regression testing
• Involved in testing the database using SQL Queries

Environment: Mainframes (COBOL, DB2, JCL, CICS), Facets 2.9, Java, J2EE, Weblogic, XML Spy, Web Services, Oracle, UNIX, Rational Suite (Test Manager, Robot, Clear Quest, Rose).

QA Tester

Confidential

Responsibilities:

• Developed Test Plan and overall Test Strategy for the program
• Test Case Management using Test Director
• Developed Test Cases and Test Scripts for System and UAT Testing
• Involved in test case design, test case execution, functional and regression testing
• Tested the trade file extracts and secure data transfer
• Reviewed enhancement test specifications and test reports before final release of the product
• Attended project meetings, release meetings and QA status meetings
• Interacted with the developers and project managers while new features and enhancements of product and coordinated while bug fixes
• Tracked defects using Track Record & Conducted Bug - Review meetings
• Involved in Gray-Box Testing to test backend functionalities using SQL Queries on SQL Server to verify the transactions in the StoreLine Reports

Environment: Java, Java script, XML, HTML, Weblogic, Oracle 8i, SQL Navigator, MS-Word, Ms-Excel, Windows, Mercury Interactive Tools