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Quality Assurance Analyst Resume

MO

SUMMARY:

  • Quality Assurance Analyst & Manual Tester with experience on performing Manual, Automation, UAT & Mobile Testing using leading tools & techniques. I’m currently seeking an opportunity to best utilize my years of hands - on & professional experience in Software Testing/QA industry.
  • More than 6 years of SQA experience performing Manual, Mobile & Automated Testing
  • Expertise with various testing types -System, Integration, Smoke, E2E, Regression and UAT Testing
  • Manual and automated testing skill for web-based, mobile and backend applications
  • Competent in enhancing & maintaining Test Frameworks against web application using VBScript
  • Working experience with various SDLC phases & methodologies- Waterfall, Agile/Scrum, XP, Kanban
  • Advance skills using HP Quality Center (QC)/ALM &Test Rail creating Manual Test Cases
  • Thorough understanding and committed to project deadlines to ensure completion of QA deliverables
  • Hands-on experience of Automation Testing using HP QTP/UFT and VBScript
  • Ability to troubleshoot & triage issues with proper steps, output, screen & best practices
  • Highly skilled in designing Test Plan, Test Cases, Defect report from HPALM/QC and MS SharePoint
  • Well versed with Database Testing using Structured Query Language (SQL) against Oracle & DB2
  • Competent performing Mobile Testing on Android, iOS, iPhone, BREW, CDMA, GSM, LTE 3G, 4G
  • Productive in working alone and within onsite and offshore dynamic team environment
  • Proficient in creating Test Cases & Test Scripts and increasing Automation coverage web and mobile AUT
  • Excellent communication skills with the ability to present & convey report to teams & managements
  • Strong analytical & critical-thinking skills and the ability to focus on details as well as the big picture
  • Team player and adapt to rapidly changing environment & carry on tasks with minimal supervision
  • Take personal responsibility to deliver on test commitments and ensuring all Defects resolution

TECHNICAL SKILLS:

QA/Software Testing Tool: HP Quality Center/ALM, JIRA, Bugzilla, HP QTP/UFT, Test Rail, TFS, Postman

Language & OS: Windows 7, Windows 8, Windows 10, macOS, VBScript, HTML, SQL, Java, J2EE, C, PHP, ASP.NET, .NET, CSS, JavaScript, Ruby

Cross Browser Testing: Internet Explorer, Firefox, Safari, Opera, Google Chrome, BrowserStack

Database & Network: Oracle, SQL, MS SQL Server, TCP/IP, HTTP, FTP, Telnet, SMTP, SNMP Microsoft & MiscTools MS Office, MS SharePoint, MS Visio, MS Projects, MS Outlook, Skype, SnagIt, XenDesktop, XenApp, Bitbucket

PROFESSIONAL EXPERIENCE:

Quality Assurance Analyst

Confidential, MO

  • Reviewed project documents and specs to create Test Cases & Test Scripts for Web and Mobile apps
  • Participated in requirement & design review sessions to evaluate requirements from a test standpoint
  • Documented defects in HP ALM/QC and Jira and evaluated priority of defect based on impact levels
  • Participated in release/sprint planning activities and Daily Stand-up Meetings as QA PoC
  • Utilized various modules of HP ALM to gather & write requirements, and design & execute Test Cases
  • Designed and executed Test Cases for My Mercy and Mercy QuickPay using HP ALM/QC
  • Created reports of test execution and defects status for management from/within HP ALM/QC
  • Enhanced Automation Framework, reusable Test Data using HP UFT/QTP with offshore team
  • Performed manual & automation testing against FAD - Find a Doctor & Mercy QuickPay
  • Performed Mobile testing on various handheld devices and tables - iPhone, iPod, iPad, Android, Fire
  • Reviewed test automation coverage with Development team to assure proper regression coverage
  • Helped QA Manager setting up Test Beds for Mercy QuickPay prior to Automation
  • Prepared reports and analyses on Test Results from various modules of HP QC/ALM
  • Maintained functional test cases and test data for Mercy QuickPay Regression Suite
  • Actively participatory in grooming user stories to develop acceptance criteria for Manual Test Cases
  • Defined and tracked quality assurance metrics such as defect densities and open defect counts in Excel
  • Created Mobile Test Cases to perform Smoke, Regression and Usability Testing for MyMercy apps
  • Reported issues with steps to reproduce, expected and actual results using HP Quality Center (QC)/ALM
  • Created and maintained RTM for proper mapping and coverage of Test Cases to Use Cases

Functional Test Analyst

Confidential, FL

  • Attended review & technical meetings throughout SDLC in Agile/Scrum dynamic environment
  • Participated in project-wide reviews of requirements, system architecture and detailed design documents
  • Used HP QC/ALM t o effectively log & communicate Defects with details to Developers
  • Performed SIT and Regression Testing against OHANA FAP (Find a Provider) portal
  • Performed Regression, and E2E Testing based on Use Case & User Stories of OHANA Web Portal
  • Created and maintained all QA documentations including Test Cases and Test Results in MS SharePoint
  • Designed tests for Data Warehouse/ETL source of data extraction and business transformation logic
  • Provided hands-on assistance to identify and resolve issues from SIT Testing of OHANA Health Plan
  • Created and submitted test execution reports to QA Lead and management
  • Coordinated with onsite and offshore team members to manage and contribute to daily team workload
  • Served as PoC for HP ALM/QC troubleshooter and solving escalated technical issues
  • Executing Test Scripts to validate workflow scenarios of Enrollment form functionality and usability
  • Developed Manual Test Cases and Automated Test Scripts for OHANA Health Plan
  • Wrote and executed SQL queries to validate ECHP Online Member Eligibility Verification Portal
  • Provided status updates based on Regression run and End-to-End Testing of OHANA Web Portal
  • Used HP QC/ALM for designing & executing Test Cases, and logging and tracking Defects

Manual Tester

Confidential

  • Analyzed functional specs for various web and mobile projects to perform Manual & Mobile Testing
  • Performed Manual & Cross-browser Testing on functional and non-functional web reqs in TestRail
  • Performed functional, regression and usability testing on mobile apps and web user portals
  • Coordinated with offshore & UAT teams and communicating test coverage via WebEx and Slack
  • Increased test coverage by adding new features to existing test repository
  • Worked with QA , PM , and SMEs for developing effective Regression Suite for testing cycles
  • C reated & executed HP QTP/UFT Test Scripts for various front-end and E2E scenarios
  • Developed SQL queries for data validation of Online Check out against Database
  • Reported test execution status to management by analyzing data from HP QC/ALM & Zephyr
  • Wrote & executed complex SQL queries against RDBMS - Oracle for e-commerce and healthcare projects
  • Performed Functional, Regression, SIT and UAT Testing after builds and deploys
  • Wrote and maintained Test Plans and Test Cases using HP QC/ALM for Web and Mobile apps
  • Executed Test Cases and Test Scripts based of schedule stated in Test Plan and Project Plan
  • Prioritized QA tasks based on scope and risks of projects and ensure meeting testing milestones
  • Enhanced automated Regressions Suites and scheduled for nightly runs
  • Performed Manual Testing by running test cases & provided feedback to the development team
  • Performed User Acceptance Testing (UAT) with Subject Matter Experts (SME) and Beta users

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