PROFILE:

• Accomplished Software Professional with over twenty - five years in Quality Assurance and ten years working on and leading Agile teams.
• Have released a wide variety of products including Windows and Mac consumer software, iOS and Android mobile apps, mobile optimized web sites and applications for advertising clients, DVR and hardware based software, legal & court monitoring systems, SaaS products for Human Resources and employee education, accounting, monitoring for counseling services, residual calculations for entertainment industry and social networks.
• Managed teams of up to 15 people including technical mentoring and performance reviews.
• Managed off-shore teams.

TECHNICAL SKILLS:

Tools: & Software Principles All stages of SDLC, Scrum planning, JIRA, Microsoft Team Foundation Server, Rally, Bugzilla, Mantis, Pivotal Tracker, Lean Startup, Balsamiq, Microsoft Office, MS-Project, Visio, Basecamp

Technologies: SQL, Unix, iOS, Android, Windows Mobile, Quick Test Professional, Selenium, Cucumber, WinAMP, Google Analytics, Amazon Web Services, Redbooth (Teambox), Eclipse, Aptana Studio

Familiarity with Programming Languages: PHP, Objective C, Python, Java, JavaScript, Perl, Python, Ruby, C

PROFESSIONAL EXPERIENCE:

Confidential

Senior Quality Assurance Engineer

Responsibilities:

• Perform as Senior QA member of AGILE team including: test multiple areas of RTMS, manage defect list, daily Scrum meeting, work with development and product owners to prioritize and escalate issues as needed.
• Assist with Scrum Management
• Use SQL to query database and verify data issues
• Maintain documentation in Sharepoint
• Perform browser compatibility testing and regression across multiple platforms
• Write behavior driven development test cases for Cucumber conversion
• Product released to UAT with excellent feedback
• Client demos went extremely well and clients signed service contracts

Confidential

Senior Quality Assurance Engineer

Responsibilities:

• Attend all lead and management meetings give assignments to group
• Provide regular status to upper management including reports from London and India teams
• Use Microsoft TFS and Visual Studio to manage issues.
• Write QA documentation and run regression test cases with build
• Provide test plans for hotfix, patch and quarterly releases
• Use SQL to query database and verify data issues
• Perform compatibility testing across multiple browsers
• Successfully released quarterly updates, bi - weekly hotfixes and emergency fix releases
• Learning Module team remained on rack with all testing
• Learning Module team created a special data repository to be used for all testing

Confidential, Los Angeles, CA

Quality Assurance Lead

Responsibilities:

• Create a Quality Assurance process for a non - profit organization
• Sign up for JIRA non-profit license
• Create test plan and test cases
• Use SQL for backend data verification
• Execute test cases against builds and verify fixes
• Meet with developers and project owners to determine critical areas for testing.
• Build process improved. Regular builds delivered with less bugs and verified easily

Confidential, Los Angeles, CA

Quality Assurance Lead

Responsibilities:

• Create a Quality Assurance process for social networking startup.
• Write test plan and test cases for desktop and iOS versions of the product.
• Set up bug database in Google Docs
• Run test cases and enter bugs.
• Perform iOS mobile testing / Wrote test plan for Android version
• Perform compatibility testing on Mac/Windows Chrome, Firefox & IE
• Communicate with developers and partners and prioritize issues for release. iOS version released to App Store

Confidential, Los Angeles, CA

Quality Assurance Analyst

Responsibilities:

• Meet with business owners to flesh out key test areas from product specifications.
• Write test plans and test cases and run test cases against each build and enter bugs accordingly.
• Verify and resolve bugs as fixed by development in US, India and South America.
• Perform customer service support including discovered issues to business owners.
• Confidential release to internal customers. VPS updates made on regular intervals

Confidential, Los Angeles, CA

Senior Quality Assurance Engineer

Responsibilities:

• Perform browser compatibility testing on client facing software.
• Use Jenkins to make manage builds
• Software released to client satisfaction

Quality Assurance Manager

Responsibilities:

• Created and implemented a department Quality Assurance Process including a test plan and Quality Assurance request form.
• Hired, supervised and mentored Junior QA Engineer
• Work with outsource development teams in California, Ireland and India.
• Lead testing for mobile devices including iOS, Android, Blackbery and Windows mobile
• Worked directly with product Producers to define project requirements and write corresponding test cases.
• Worked with 3rd party vendors to manage their development process
• Set up and customized bug database system in JIRA..
• Software consistently released to client satisfaction
• Reduced QA cycle by 35% by using Quality Assurance best practices. Was able to maintain an extremely fast paced project schedule

Confidential, North Hills, CA

Software Testing

Responsibilities:

• Manual Testing Windows software
• Software regularly updated

Confidential, Santa Monica, CA

Quality Assurance Manager

Responsibilities:

• Managed a team of three Quality Assurance Engineers
• Wrote and maintained project test plan
• Manage SCRUM process
• Regularly meet with business owners to scope out new features
• Used QTP and Selenium to create automated tests which reduced time to accept builds and perform regression by 50%
• Performed white box testing on system backend
• Advertising dollars increased tremendously.
• System downtime minimized.