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Test Manager Resume

NY

PROFESSIONAL SUMMARY:

  • QA Test Professional with 13 years of diverse experience in Information Technology encompassing a wide range of skill set and Roles .
  • Expertise in leading and managing complex IT projects globally with multiple work streams. Focused and delivered high performance and excellent quality enterprise applications and large projects.
  • Designed, developed and implemented best practices across vertical deliveries.
  • 13 Years of experience in Software Testing.
  • Currently working as Test Program Manager.
  • Working experience as a Provider and Member QA Lead for 8 Years
  • Possess 10 Years of Strong Health Care Experience.
  • Proficient in MMIS/Medicaid and Medicare.
  • Working Experience as Onsite Offshore coordinator for 7 years
  • Working Experience as Health Care Consultant
  • Strong Hands - on experience and possess in depth knowledge in Member, EDI(270/271, 834, 837, 835 transactions), Provider, Interfaces, Claims Processing, Claims Payment, Contact Management, Financials and Rules, ITS claims, AVR testing, SOAP UI, Interface Testing.
  • Good Experience in ETL Tool Testing Using EDI, WINSCP and Batch Testing, Control-M Applications, SOAP UI Testing using Fiddler and REST.
  • Working Experience as Test Defect Manager.
  • Developed Selenium scripts with Selenium Web driver using TestNG Framework.
  • Maintained Data driven, Modular driven and Hybrid driven frameworks using Selenium WebDriver.
  • Participating and Analyzing Business Development plans for Medicare and Medicaid Implementation.
  • Analyze Business Requirements Document &Use Cases, Collect & Prepare Data for Interfaces, Member, Member, Provider, EDI, Claims and ITS Claims.
  • Hands on Experience in Database testing using SQL Server .
  • Rich Experience in Planning, Estimation and Assigning Tasks to Team member
  • Good Knowledge in Health Care Product Trizetto QNXT.
  • Rich Experience in Designing and Implementing Test Strategy, Test Plans, Detailed Traceability Matrix, Test Design, Test Execution, Test Data, Defect Management& Test Reporting.
  • Managed Manual Testing Teams
  • Coordinated with On-Site/Off-Shore teams for project execution.
  • Defined QA Project Plan, Test Plans, and System Integration Test strategy plans.
  • Provided Detailed Scenario Walkthrough and Demo to Product Owners
  • Possess knowledge on Azure Cloud Testing.
  • Possess Knowledge in Cucumber.
  • Strong Experience in Agile Methodology
  • Participating in Daily Scrum meetings, Product Backlog/ Sprint Backlog Meetings and Sprint Retrospective meetings.
  • Possess expertise in Medicaid and Medicare
  • SME in Member, Provider, Interfaces, EDI Modules in NYMMIS Project& Confidential .
  • Rice Experience in High level, End to End Scenarios, Test Design & Execution at -System, Integration, UAT, Production.
  • Data Collection and preparation, providing clarifications on test execution for SIT &UAT Testing.
  • Experience in Effective defect tracking, triaging and reporting.
  • Have hands on experience in QTP 9.0, Load Runner.
  • Good knowledge in SQL Server 2005, SQl Server
  • Good Knowledge in Selenium.
  • Working Experience in C#.Net, ASP.Net.
  • Have good knowledge in Rational Test Manager, TFS, Rational Clear Quest, and Bugzilla.
  • Extensive working skills in Agile Testing Tools: ALM, Version 1.

CORE COMPETENCIES:

Management and Defect Tools: ALM, Version1, Rational Quality Manager, Rational Test Manager, Rational Clear Quest, BugzillaTools Experience: SOAP UI, REST.

Domain Experience: Health Care and BFS.

Database Experience: SQL Server 2005, SQl Server 2000, Oracle 9i

Testing Tools: ETL Tools (EDI, WINSCP), BizTalk, Control - M, Testing SOAP UI Testing using Fiddler and REST, Selenium, Quick Test Professional 9.0, Win Runner 7.5, Load Runner 8.1, Silk Performer and Cucumber.

Access Management Tools: CyberArk, Microsoft Share point, Citrix.

PROFESSIONAL EXPERIENCE:

Confidential, NY

Environment: Manual Testing, Automation Testing ,JIRA

Test Manager

Responsibilities:

  • Identify timeliness for deliverables, Prioritize test cases, Co-ordination and Follow ups with Dev, QA, SME, Product teams for resolving Configuration issues, triaging, tracking and for closure of Deliverables
  • Playing Dual Role as TPM and TDC for Voyager PA WorkStream
  • Obtained good hands on knowledge on Member Test data preparation from various Source Systems such as WGS, IGS, NASCO, GBDFacets, RxMigration Hub,PAHUB, Mongo DB within a short period of time
  • Designed and Defined Test Environment/Test Data Strategy
  • Defined project Test Strategy
  • Deliver Weekly Status Report and Weekly status dashboard on time
  • Understanding Requirements, Identify the LOBs and Test Environment, design a pattern to set up Data request, Prepare Test data request sheet, Submit test data request, Prepare Master Test data after data load in CVS, EHUB, RxMigration hub (mongodb).
  • Supply Test Data to the PA UAT Testing Team.( Share Master Test data Spreadsheet)
  • Validate with the PA UAT Testing Team that the test data provisioned meets their needs.
  • Obtained good knowledge on NASCO ITS Claims and HSCS Requirement which helped to understand complex business requirements and technical terms to discuss and follow up on observations to third party vendor team HSCS
  • Managing Manual and Automation testing teams for performing SIT, UAT and E2E testing.
  • CCP Topper for the Year 2018 for a testing product “ADPART” developed by cognizant
  • Received Customer Focus Leader “Bronze Award” for Customer Focus in 2018
  • Received Award for 10 years for Service at cognizant

Confidential, Cumming, Georgia

Environment: Manual Testing, SQL Server, ALM

Test Lead, Onsite offshore Co-ordination and Test Defect Manager

Responsibilities:

  • Managing Triple S MA Interface QA Team and onsite - offshore coordinator of Interfaces
  • Defined QA Project Plan, Test Plans, and System Integration Test strategy plans.
  • Designed Daily Productivity Tracker and for SI Testing Team
  • Prepared SI Test Strategy for SI Interface testing.
  • Prepared Overall Status Report, Sprint Risk Tracker, Mitigation Plan, Weekly Status Reports, And Monthly Status Reports.
  • Prepared Estimates & Test plans
  • Prepared Test Summary Reports for 834, 837, 835, MPPR interfaces.
  • Used Cyber Ark for testing EDI,ITS Claims, MPPR, Accumulator Inbound /Outbound, Member Conditions
  • Used Cyber Ark to access SQL Server for Database testing of interfaces.
  • Worked in Project Plan to plan for QA Deliverables.
  • Took complete ownership in creating Detailed Traceability Matrix, Test Scenarios and Test Cases of EDI and other Interfaces which includes: 834, 837, and 835, ITS Claims, Accumulator Inbound, Accumulator Outbound, Auto - Q MPRR .
  • Test Execution of EDI and Claims interfaces which includes 834, 835, 837, MPPR, QITS, and Accum inbound.
  • Preparing 834, 835, 837,270/271 EDI X12 transactions from Scratch and Dropping the files in Biz talk and Validating 999 Functional Acknowledgment and Rejections
  • Working Experience in Claims, EDI 270/271, 834, 837, 835 transactions, ITS claims
  • Participating and Analyzing Business Development plans for Member and Provider implementation.
  • Analyze Business Requirements Document &Use Cases, Collect & Prepare Data for Interfaces, Member, Member, Provider, EDI, Claims and ITS Claims.
  • Provided Solutions on complex Requirements of Provider / Member Interfaces /Member
  • Leading Defect triage calls with QA, Dev, SME and Business
  • Triaging and Tracking Defects, Configutation Issues, Determining defect Priority and Severity
  • Responsible for end to end defect management, tracking bug fixes, retesting, impact analysis, production assurance and system restoration
  • Co-ordination and Follow ups with Dev, QA, SME, Triple S teams for resolving Configuration issues, triaging, tracking and for closure of Deliverables
  • Provided Demo to Client (Triple S)/PO’s on DTM and Test Scenarios for 834, ID Cards, Provider Assignment, 835, ID Cards, Capadjustment
  • Received good Feedback on Demo from Client and QA team
  • Provider Extended Support during weekends and working for extra hours to meet the deliverables for every Sprint
  • Assigning Tasks to Offshore and Onsite QA Team.
  • Prepared complex test data related to NCS, Radiology with Modifiers to calculate contract amounts.
  • Supported team in resolving Config Issues
  • Supported team in conducting testing in Azure Platform.
  • Worked in resolving complex data issue related to Config by setting up data at contracts/Benefits level, Configuring TPs & data set up for Auto-Q
  • Found gaps in requirements of 834, 835, MPPR which lead to Design change /CR Creation/Addition to the Scope
  • Provided Training & knowledge Transfer to new resources in the team on QNXT, 834, 837.Mem conditions, Acc inbound

Confidential, Atlanta, Georgia

Environment: Manual Testing, Selenium, Oracle, IBM Rational Tools

QA Lead and Onsite offshore Co-ordination

Responsibilities:

  • Leading Member Pilot Team and Member R2.0 Team
  • Received Spot Light Award
  • Received good Feedback from State of New York Product Owners during test scenario walkthrough and Test Demo
  • Preparing Estimates for Stories, Planning and Assigning Tasks to Team member
  • Participating in Daily Scrum meetings, Point of Discussion Meeting, Product Backlog/ Sprint Backlog Meetings and Sprint Retrospective meetings.
  • Creating V1 Tasks to Team Members
  • Supported R1.5 team for executing Critical Stories
  • Participating and Analyzing Business Development plans for Member and Provider implementation.
  • Provided Detailed Scenario Walkthrough and Demo to Product Owners
  • Involved in Detailed Test Scenario Creation, Test Data Preparation and End to End Testing of Member Pilot and User Stories Execution for Critical Stories for Provider, Letter Generation, Audit Log data Extraction, Audit Archive &Purging, Rules, EDI 270/271, Member Interface testing using CEI Files, and Core Member Functionality which includes Copay Exemption, CBIC, and Member Summary.
  • End to End testing Performed for MR /Service address changes and Defects identified (15 Defects for MR Changes and 18 Defects for Service address changes were much appreciated during PO review)
  • Developed Selenium scripts with Selenium Web driver using TestNG Framework.
  • Maintained Data driven, Modular driven and Hybrid driven frameworks using Selenium WebDriver
  • Co-ordination with Dev /SME/Management/State for triaging, tracking, Daily Status, Providing support to the team members and for Closure of Stories
  • Involved in Regression and Smoke Testing of Automated Test Scripts using Selenium and Manual Test Scripts for Member and Provider Modules
  • Identify issues, conduct analysis and Providing Solutions and Data for UAT Testing for State Po’s

Confidential, Alpharetta, Georgia

Environment: Manual Testing

QA Lead and Onsite offshore Co-ordination

Responsibilities:

  • Responsible for Requirement Analysis, Test Design, Test execution, Defect Management and Test Reporting.
  • Participating in Daily Scrum meetings, Sprint Backlog Meetings and Sprint Retrospective meetings.
  • Involved in validating the End-to-End flow, Functional, Web Service API, SIT, Regression and Database testing.
  • Involved in Test Plan, Test Estimation, Updating TFS Board, retrospectives in Agile Methodology.
  • Provided Demo to POPs on User Stories.
  • Involved in PVT testing for disaster recovery for different countries in production environment.
  • Involved in Testing Document Manager where MMIS letter and Reports created and Stored and Retreived ( Sharepoint testing)
  • Isolate cause of defects and perform root cause analysis.
  • Involved in Executing Smoke Testing for Development, QA, Training and Production Environments.
  • Handled Incidents related to production and worked towards resolving the issues.
  • Work with offshore team and communicated defects to them to get it resolved in timely manner.
  • Responsible for understanding the business requirements, coordinating with business, development and QA teams.
  • Involved in Web Service API Testing using the UI Fiddler for testing APIs.
  • Hands on experience in ALM and MTM Tools.

Confidential, Atlanta, Georgia

Environment: Manual Testing, Oracle, IBM Rational Tools

QA Lead and Onsite Offshore Co-ordination

Responsibilities:

  • QA Lead for Member, Provider, Managed Care and Contact Management Modules
  • My role includes Defect Retesting, Defect tracking and triaging, Co-ordination with State team, Offshore team Member, Test Case (CTC) testing, Test Case (CTC) tracking and Reporting, Requirement Analysis, Task Assignments to Offshore team, Test Execution, Reporting of deliverables
  • Providing queries and clarifications regarding execution of Test Cases, Preparing Test Data for state Executions to State team
  • Interaction with Dev team and management for Defect Retesting and Triaging
  • Involved in Creation of Test Data Preparation and Designing Manual and Executing Manual Test Scripts for Provider Management, Rules Management, Member Management, AVRS, Pharmacy and Pharmacy Claims Engine 2000.
  • Involved in Defect tracking and triaging.
  • Managing the Project & Interacting with Onsite Counterpart.
  • Co-ordination with the Team members for tracking daily deliverables,
  • Co-ordination with the Team members and SMEs in POD and Triage calls.
  • Collect and Provide Test Data to State PO’s and involved in UAT Defect Retest

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