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Care Coordinator Resume

Exton, PA

SUMMARY:

  • Furthering my career by pursuing a position as a Web Developer/QA Analyst.
  • Have had several years doing QA testing with Confidential .
  • Planning to enhance these those skills with my next opportunity/further education in order to develop new skills in QA along with progression to Web Development.
  • 3 years of total QA testing websites for schools and office which are now fully functional.
  • Used scrum which is an agile approach to software testing for our QA testing. 4 - 5 years of total in management experience.
  • I have managed a team of QA testers.
  • Kept a backlog of all our work and ensured projects would be completed on time.
  • Good Self Learning, Problem Solving, Analytical individual with strong interpersonal and communication skills.

TECHNICAL SKILLS:

Project Manager: Scrum, Agile, SDLC, Sprint

Languages: SQL, UNIX/Linux, PL/SQL. T-SQL, Unix Shell Scripting, Python, JavaScript, C, C#, C++, .Net, Visual Basic, COBOL, PHP

Operating system: Windows, UNIX/Linux

Web technologies: HTML, XML, CSS

WORK EXPERIENCE:

Care Coordinator

Confidential, Exton, PA

Responsibilities:

  • Mainly responsible for maintaining the database for all our approved counselors.
  • Data for the counselors is entered every day, and I have to verify all the information entered is correct and up to date.
  • I am also responsible for a number of clients, research therapists for those clients, look through all their data, and connect them with an appropriate counselor.
  • I work directly with my clients, counselors, and my department
  • Being available 24/7 to respond to any issues reported by either a client or management
  • Ensuring data for the counselors are accurate and up to date connect clients with counselors in our database

IT Project Manager

Confidential, Atlanta, GA

Responsibilities:

  • Employed to work in a fast-paced 24/7 atmosphere.
  • Mainly responsible for a small team of QA testers.
  • We used scrum to manage the workflow for each of our projects.
  • I communicated daily with our CEO, Clients, and team members about the progression of our current project.
  • After accepting a project, we would hire on testers for the project, created a schedule using scrum, then we implemented the scrum schedule in order to complete our projects on time.
  • We mainly did QA testing on websites for school and small businesses

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