OBJECTIVE:

Gainful employment with a stable company, as a Software Quality Assurance specialist, that will allow me to utilize my knowledge and experience, and hone my skills.

CAREER SUMMARY:

• Analyst roles in areas of: Business, Quality Assurance, Testing and Validation
• Team Lead roles in areas of: QA and Testing
• Testing Level experience in: Unit, Integration, System and User Acceptance
• Project estimation
• Functional Specification authoring
• Requirements decomposition, and review
• Use case creation, and review
• Process documentation
• Test Environment/Lab setup
• Test Plan creation, execution, and review
• Automated case development, and review
• Manual case creation, execution, and review
• Defect investigation and resolution
• Status reporting
• Release coordination, and installation
• User manual authoring and training
• Process improvement

TECHNICAL SKILLS:

Environment: s Mainframe (CICS, TSO), Client/Server, Web, and Mobile

Operating Systems: Windows (XP/Win7/8.x/10), MAC OS (10.x), iOS (9, 10x), UNIX, and AS400 (IBM P. Comm)

Languages: TSL, VB/VB script, SQL, C/C++, JCL

Methodologies: Agile/Scrum, Rational Unified Process (RUP), VALI TEST/PRO, Waterfall

TECHNOLOGIES AND TOOLS:

• ALM/Quality Center
• Contour
• PLM
• Caliber RM
• Deki
• Jira
• TeamSource DSP
• PVCS VM
• Harvest
• Lotus Incident Tracker
• Word
• Excel
• Outlook
• Internet Explorer
• Safari
• Chrome
• Opera
• WinRunner (Web/TE add - ins)
• QTP (Web/Oracle add-ins)
• Oracle
• Firefox
• SQL Server
• VMware
• EDI-Sim
• Articulate
• Sum-Total
• FastLane-POS
• ShopCart-POS

PROJECT EXPERIENCE:

Confidential

Team Lead, Functional Test Analyst

Technologies Used: Mobile, Web, Client/Server, Mac, Windows, Word, Excel, Outlook (OWA), Internet Explorer, Firefox, Safari, Chrome, Quick Test Professional, Squish, ALM/Quality Center, Contour, Deki, Jira, PLM, Caliber RM, PVCS VM

Responsibilities:

• Created test data, test plans, and executed test cases for functional, integration, regression and user acceptance testing of desktop, web, and mobile solutions for the management of RF environments
• Decomposed testing requirements, and authored use cases to verify the GUI of a customized tool used for enterprise-wide product life cycle management
• Worked with Marketing and Application Development teams to write Functional Specifications for an Audio Processing and Mixing software solutions for “ corporate conferencing” markets
• Utilized Quick Test Professional, and Squish to develop an automated testing infrastructure to support sanity checks, and smoke and regression tests
• Authored Standards and Procedures guidelines for on-shore and off-shore SQA teams
• Utilized Quality Center, ALM, and Jira to document, evaluate, and track defects
• Reported, investigated and validated system defect reports for resolution
• Designed, and setup test lab network and equipment to facilitate testing of audio hardware
• Provided weekly status of team's testing efforts

Confidential

Team Lead, Functional Test Analyst

Technologies Used: Web, Client/Server, Java, Flash, Oracle, SQL Server, Windows, Word, Excel, Internet Explorer, Lotus Incident Tracker, Crystal Reports, Articulate

Responsibilities:

• Validated eLearning software used to develop and train USA region store crew
• Validated a web-based Career-path Education and Development Management system used by world-wide mid-management
• Verified the customized reports generated by the Career-path tracking system
• Reviewed Requirements Specifications for testing clarity
• Created test data, test plans, and executed test cases for integration, regression and user acceptance levels
• Utilized Incident Tracker to document, evaluate, and track defects
• Investigated and validated system defect reports for resolution
• Managed team testing assignments to ensure coverage
• Trained and mentored team members in application usage and process best practices
• Provided weekly status of team's testing efforts

Confidential

Web Test Analyst

Technologies Used: Web, Client/Server, ASP .NET, JavaScript, Flash, AJAX, SQL Server, Windows, Mac, Word, Excel, Outlook, SharePoint, Internet Explorer, Firefox, Safari

Responsibilities:

• Verified the compatibility of consumer websites across popular user platform, and browser configurations
• Wrote test plans, created test data, and executed test cases for systems integration and user acceptance levels
• Utilized SharePoint to document, evaluate, and track defects
• Investigated and validated system defect reports for resolution
• Provided daily status of testing efforts

Confidential

Functional Test Automation Engineer

Technologies Used: Web, Client/Server, Oracle, Windows, Word, Excel, Internet Explorer, Quick Test Professional 9, Quality Center 9, Harvest, Web Ex

Responsibilities:

• Facilitated the implementation of an automated functional testing solution for an ERP platform
• Designed and developed an automated functional testing infrastructure with Quick Test Professional and Quality Center utilizing Open Test Architecture (OTA) API, and descriptive programming techniques
• Developed various Quick Test Professional functions, and data-driven scripts in VBScript, utilizing descriptive programming, custom checkpoints, and recovery scenario techniques, to meet defined test objectives
• Executed Quick Test Professional scripts for systems integration levels
• Mentored staff on test automation development, organization, and process best practices
• Provided weekly status of testing efforts

Confidential

Test Automation Engineer

Technologies Used: Web, Client/Server, Windows, VM Ware, Word, Excel, Outlook, SharePoint, Internet Explorer, Instant Messenger, WinRunner, Quick Test Professional

Responsibilities:

• Certified applications to be compatible with various enterprise computing environments
• Developed automated application and profile certification test suites with WinRunner and Quick Test Professional
• Executed WinRunner and Quick Test Professional scripts for application compatibility
• Utilized SharePoint to document, evaluate, and track defects
• Investigated and validated system defect reports for resolution
• Provided weekly status of testing efforts