SUMMARY:

• Confidential has 17 years of Test Management experience along with 17 years of combined testing experience utilizing agile methodologies in multiple industries to include Healthcare, Financial Services, Telecommunications, and State & Local Government industries.
• Confidential ’ skills include both black and grey box testing using manual and automated testing.
• Confidential has worked with business analysts, developers, and engagement managers to ensure to define and implement quality management strategy and full testing of all requirements.
• He was fully engaged with the projects so that he is able to understand the testing needs of the client based off of requirements documentation and assist in identify quality process gaps in workflows in order to close gaps with documentation, process and training.

TECHNICAL SKILLS:

• Performance Testing
• SDLC Testing
• Quality Assurance
• SQL
• Test Plan creation
• Requirements Validation
• Test Management
• ISTQB Certified Test Foundation Level
• ISTQB Certified Agile Tester
• MS Office
• Solaris
• HP Quality Center
• CGI ATSM
• Smartbear ALM Complete
• HP Quick Test Pro
• Software Methods and Technologies
• Application Technologies
• Healthcare
• Financial Services - Banking
• Telecommunications
• State and Local Government
• MS Project
• Requirements Traceability
• Defect tracking

EXPERIENCE:

Confidential

UAT TEST LEAD

Responsibilities:

• Created all UAT test plans for each release
• Create test cases for all release content
• Attend daily stand ups
• Attend and facilitate daily triage calls during release testing
• Attend weekly backlog grooming sessions
• Create and maintain all release test scripts for UAT
• Create and assign all defects for all users in JIRA.
• Create and maintain daily status reports during releases.
• Send daily status report to CFPH during UAT release testing.
• Create Final reports for each release and send to Confidential .
• Create and disseminate Retrospective per release with all UAT testers.
• Worked closely with both the development team and Confidential management team to understand user stories and close out defects found during each release.

Confidential

Test Manager

Responsibilities:

• Confidential ensured that all defects assigned to the Confidential team was tracked by date to ensure defects were completed and sent back to the Confidential test team in a timely manner.
• He also worked with the Confidential team on the Test Plan to ensure all components of the test plan were set along with what would be tested in each Pass of the Test Plan using the product backlog.
• He attended meetings daily with both Confidential and Confidential teams to ensure any issues found were addressed quickly and efficiently.
• He worked with Developmental Product Owners ( Confidential ) to ensure that all requirements for any given release were understood and tested prior to General Availability (GA).

Confidential

TEST MANAGER

Responsibilities:

• He creates and executes test case, staffing requirements, defect tracking, and reported daily test defects to the application lead.
• His responsibilities included development of a quality process prior to manual testing, test case review, and test case creation for the application to include (Scheduling, payments, cancellations, job and recur billing, updating customer information and outgoing invoicing.)
• Confidential generated test cases based on requirements set by the business analyst, analyzed current and future stories to accommodate adequate scenarios, reviewed test case scenarios created by team members to assure requirement coverage, and assure broad coverage of functionality testing.
• Confidential discovered, documented, monitored, and retested defects upon completion and by priority, defects found within the story being tested. Confidential assisted with training and knowledge transfer to on - boarding testers, to help setup systems and guide on requesting access to all environments as well as user story review and business analysis coverage of any possible conflict with functionality.
• Confidential maintained constant communication with product owners, business analyst and developers, to ensure traceability from the Test Cases to the BRD’s or requirements and defects. Confidential attended daily and weekly meetings; sprint planning, story grooming, and QA team meetings.
• Confidential used SQL to data mine customers for use in the Test Cases and was required to join multiple tables using queries that would satisfy the customer requirements during the testing cycle.
• Confidential worked with processes that cross all of Confidential ’s functional areas; from creating and processing new installations to verifying triggered events and incidents from the customer’s monitoring system to simulating physical check refund processing.
• This includes data transfer testing from 3rd party vendors and banks.
• Confidential used HP Quality Canter for Traceability, defect tracking, test creation and execution along with Informix and Telemar for customer creation.
• Conducted weekly calls with Management and the Client
• Planned and executed Test Releases using the Level of Effort (LOE) required to complete the release testing.
• Trained new personnel on the system and how to write test cases and defects.
• Attended daily defect triage meetings with developers and managers for risk assessment and candidate release of product.
• Attended daily meetings with managers, developers and business analyst to ensure milestones were on track and achievable.
• Revised current test cases to reflect changes made to the requirements documentation for new functionality.
• Executed test cases for the Mastermind Business (MMB) application including scheduling, payments, contract cancellations, job and recur billing, updating address information on customers and outgoing invoices.
• Created Test defects and linked them to Test cases for traceability

Confidential

Responsibilities:

• Created a self-reporting spreadsheet and sent out to all application owners.
• Created a Summary spreadsheet on all applications and added information from the self-reporting spreadsheets.
• Set up interviews with all application owners and conducted interviews to determine if application was viable for automation deep dive.
• Conducted deep dives on all applications that were shown to be viable candidates for automation.
• Sent individual application deep dive results to application owners for peer review.
• Updated automation spreadsheet weekly and reported results to the Director of Technology for Confidential .
• Helped develop best practices and formalize testing strategy for key products with Confidential ’s, SME’s and leadership teams.

Confidential

Assessment Team Lead

Responsibilities:

• Set up a schedule for interviewing all engagement managers.
• Interviewed all engagement managers in reference to their area of expertise.
• Created a Test Strategy based on applications that were already in place and added additional outside applications for Test Management and reporting.

Confidential

Responsibilities:

• Created and edited test slides in reference to Test Management.
• Presented Test Management slides to Confidential .
• Answered any questions that came up after the presentation.

Confidential

Test Manager

Responsibilities:

• Created Master Test Plan for the Confidential project.
• Coordinated testing activities for each major and minor release.
• Planned and executed Test Releases.
• Trained new personnel on the system and how to write test cases and defects.
• Attended daily defect triage meetings with developers and managers for risk assessment and candidate release of product.
• Attended daily meetings with managers, developers and business analyst to ensure milestones were on track and achievable.
• Reviewed defects from the test technicians for errors prior to their entry into the tracking software.
• Reported testing data to upper level management on a weekly basis.
• Reviewed current test cases to reflect changes made to the requirements documentation for new functionality.
• Created and maintained Selenium automated testing scripts for application under test.
• Maintained master project plan tasks for testing on a weekly basis to ensure all tasks were completed on time.
• Created work plans for each release.
• Created System Test Reports once release was tested and sends to management.

Confidential

COMPUTER OPERATOR

Responsibilities:

• Answered all queries from the DAG (Defence Acquisition Guide) and Confidential (Regional Support Command) about all systems under test.
• Prioritized and assigned incoming data to members of the group for both Data Management and Data Entry personnel.
• Briefed incoming shift lead on test incidents completed and open during the previous shift.
• Quality controlled field data for completeness and accuracy.
• Peer reviewed data prior to sending the data on to the Government
• Created and maintained incident logs per system under test.
• Sent queries on incomplete data out into the field for resolution.
• Built and managed Confidential (Operational Test and Evaluation Reliability, Availability, and Maintainability) databases based on the data requirements using Microsoft Access.
• Created databases and tables for inputting data related to performance and functionality of systems under test.
• Created SQL (Structured Query Language) queries to output information needed by the government.
• Created and updated data forms used in the field in order to ensure all pertinent data is collected from the field in a timely manner.
• Created Confidential forms as needed for data collectors in the field.
• Worked as a team in conjunction with Data Control Officers, Data Managers, TSC (Test Support Command) Test Lead and Government Test Officer.
• Created training slides and documentation in order to train new personnel on the systems under test.