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Senior Qa Analyst Resume

NJ

SUMMARY:

  • Over 8+ years of experience in Quality Assurance/Software Testing in various Web Applications, Client/Server and Mainframe with extensive experience in Manual and Automation Testing of applications with excellent interpersonal and communication skills.
  • Excellent working knowledge of System Development Life Cycle (SDLC) and Software, Testing Life Cycle (STLC) in Requirements gathering, Analysis, Design, Development, Implementation and Testing Methods like Waterfall, RUP & Agile.
  • Hands on experience on Test Planning, Test Scheduling, Test Designing, Test Estimation,Defect reporting and tracking, Test result analysis.
  • Hands on experience on GUI, Regression, Functional, Integration, System, User Acceptance, Sanity, Performance, Stress, Reliability, compatibility, Cross Browser, Security and Database Testing.
  • Commendable experience in various domains like Healthcare, Pharmacy,Financial, Insurance and Banking industries.
  • Involved in preparing Test Plans, Test Strategies, Test Scenarios, Test cases, by reviewing Business Requirements, Software Requirement specifications
  • Experience with Test Director and Quality Center for Requirements, Test Plan, Test Designing, Test Analysis, Test Execution, Defect Tracking and Test Evaluation.
  • Experienced in logging defects using the bug tracking database, providing verifications on fixes in multiple environments, and communicating fix success, failures, status updates as appropriate using Bug tracking Tools like Clear quest,Test Director and Quality Center
  • Good Experience in Test Automation using HP Suite (Quick Test Professional, Load Runner and Quality Center)
  • Effective communication skills to interact with Clients and Business partners.
  • Effectively manage by quick learning and grasp of project requirements so as to facilitate the team to speed up on the task handling.
  • Ability to manage cross - functional, multiple vendor and multi cultural teams.
  • Effective team management, structured task tracking and comprehensive status reporting to clients.
  • Excellent ability to maintain and build client relationships, able to comfortably converse with all facets in the client’s organization.
  • Excellent verbal and written skills, especially presenting findings to both technical and non-technical teams

TECHNICAL SKILLS:

Operating Systems: Windows 95/98/2000/NT/XP, Windows Server 2003, Z/OS

Programming Languages: Test Script Language, C, SQL, Visual Basic

Databases: MS Access, MS-SQL, Oracle 8i/9.x, Sybase 12.5, DB2, Solars

Testing Tools: Win Runner 8.2, Test Director 7.X, Load Runner 7.x., QTP 8.2/9.1/9.2/9.5/10.0, Quality Center 9.0/9.2/10.0, Titan tool, Clear Quest

Applications: Oracle Applications 10.7SC/11i(OE, AR, AP, GL), RUMBA, SEIBEL, CBM, ESD

Technologies: HTML, VB script, ASP, XML, Java Script, .Net

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Analyst

Responsibilities:

  • Performed all testing related activities such as Test planning, attending the JAD sessions to discuss the open items for QA along with coordinating with the teams internally for any concerns to be addressed related to enrollments work stream for FIDA.
  • Support the QA Test Manager in establishing the test strategy and quality expectations for a project, followed by managing the testing activities in alignment with those expectations, along with providing the deliverables such as Test plan document, Design, implement and execute test scenarios for the testing of FIDA enrollment work stream.
  • Assist the EDI team to obtain the mapping documents and related copybooks for the 834 files from different trading partners.
  • Provide assistance to the Q Care team in preparation of the test data for the member file into EDI via automation
  • Identify record and assist in the resolution of testing issues.
  • Reporting the progress of testing to the QA team and senior management.
  • Nominate tests as candidates for automation and work with the automation team to ensure successful operation of an automated test suite
  • Represent QA team(EDI and Q care team) in project status meetings which may include project team members, business members, external vendors, leadership teams and stakeholders
  • Maintaining a cordial relationship with the upstream partners and managers to communicate the issues in setup and effectively communicating the issues in the setup based on the results. Communicating the various issues in setup by conducting meetings with different project teams and work towards resolution.
  • Keep up to date of the latest emerging trends in the testing tools internally.
  • Help coordinate project deliverables and resolve issues, identify dependencies and roadblocks and effectively communicating to the respective upstream partners to work with and make sure they correct the setup and further complete the testing.
  • Provided mentoring and training to the peers along with helping the team to have the up to date test templates that needs to be used by the members of the team for various scenarios. Actively maintained the notes for future references in share points.
  • In collaboration with the Test Manager, initiate ongoing quality improvement activities

Environment: EDIFECS, Spec builder, Q Care, Q care We, esaws, IDT member portal, IDT provider portal, ALM, Ultra editor, MS Office, MFT

Confidential

Senior Testing Analyst

Responsibilities:

  • Performed all testing related activities related to pharmacy claims processing for new installations, worked with various Medicare, Medicaid, Commercial client implementations as well as few group rolls for existing clients and plan changes.
  • Support the QA Test Manager in establishing the test strategy and quality expectations for a project, followed by managing the testing activities in alignment with those expectations
  • Design, implement and execute test scenarios for the testing of new clients.
  • Identify record and assist in the resolution of testing issues.
  • Reporting the progress of testing to the Implementation team and senior management.
  • Nominate tests as candidates for automation and work with the automation team to ensure successful operation of an automated test suite
  • Represent BVG & Testing in project status meetings which may include project team members, business members, external vendors, leadership teams and stakeholders
  • Maintaining a cordial relationship with the upstream partners and managers to communicate the issues in setup and effectively communicating the issues in the setup based on the results. Communicating the various issues in setup by conducting meetings with different project teams and work towards resolution.
  • Keep up to date of the latest emerging trends in the testing tools internally.
  • Help coordinate project deliverables and resolve issues, identify dependencies and roadblocks and effectively communicating to the respective upstream partners to work with and make sure they correct the setup and further complete the testing.
  • Provided mentoring and training to the peers along with helping the team to have the up to date test templates that needs to be used by the members of the team for various scenarios. Actively maintained the notes for future references in share points.
  • In collaboration with the Test Manager, initiate ongoing quality improvement activities
  • Coordinated with Implementation managers and client benefit analyst to identify the client intent in multiple categories of the benefits and further created the test scenarios.

Environment: Mainframe, Rumba/Client profile, Client Benefit Manager(CBM), CRT /POS,TSG, Titan and Modular tools, MS access, RNM,SPS, MNM, FRS, DCRS, CBPS, Epicenter, MS Excel, CERT - CAT Environments, client website(ESD), share point

Confidential, NJ

Lead QA Analyst

Responsibilities:

  • Lead to Communicate Status, Identify Issues/Risks and track them to Resolve/Mitigate.
  • Perform User Acceptance Testing (UAT) and Production Support data validation and review for the MEDICARE and MEDICAID Enrolments through IKA, NMS and HLGS systems
  • Coordinate with Business to identify functional areas and test scenarios that need to be tested.
  • Provide Status Reports to appropriate Business Leadership groups and lead resolution or escalation of issues/risks as necessary.
  • Develop overall Test Strategies, Test Plans, RTM for Manual Testing including definition of Test Cycles and Schedules, creating Test Data, executing tests interfaces and documenting.
  • Create Test Cases based on Functional Specifications and System Specifications for Enrollments and letter generation for different PBP Plans in IKA and HLGS systems.
  • Modify and maintain test cases due to changes in the requirements which are identified as Program Change Requirements (PCR’s), defects, enhancements.
  • Executing, analyzing, and verifying test results and interact with development team teams to resolve issues.
  • Preparing Requirement Traceability Matrix (RTM) to establish traceability between requirements and test cases. Documentation of all Test Results, identifying and summarizing discrepancies.
  • Used Clear Quest tool for managing Defect reporting and defect tracking of all issues.
  • Conducting internal and external reviews as well as formal walkthroughs, and participated as a lead in status meetings..

Environment: Java, HIPAA, MS Access, Web Testing, Oracle, SQL, Rational Clear Quest, Mainframe (TSO, ISPF).

Confidential

Senior QA Analyst

Responsibilities:

  • Analyze the business requirements and involve in the review discussions.
  • Participating in high level design sessions and QA activities for various releases in the Project.
  • Preparation of Test Plan and analyze Integration system impacts.
  • Performed the Regression Testing to make sure that the bug has been fixed and the application is running properly.
  • Used QTP to conduct Data Driven Testing by pulling data from a table
  • Executing, analyzing, verifying test results and work with developers to resolve issues.
  • Communicate/escalate project risks and issues to key stake holders and lead mitigation/action plans
  • Preparing Bi directional Requirement Traceability Matrix (RTM) to establish traceability between requirements and test cases.
  • Modified and maintained test cases due to changes in the requirements.
  • Conducting internal and external reviews as well as formal walkthroughs, and participated in status meetings.

Environment: Dot Net, Mainframe, TSO, ISPF, JCL, DB2, VSAM, QTP 10.0, Quality Center 10.0

Confidential

QA Analyst

Responsibilities:

  • Responsible in analyzing Test Requirements.
  • Developing Test plan of the application as per technical specifications and Preparation of the Test Cases
  • Written Unit and Regression Test cases for the Product.
  • Created automated test scripts for validating the nightly product builds and regression testing.
  • Maintained Defects using Defect Tracking System in Quality Center.
  • Performed parameterization enhanced the test scripts using check points for regression testing.
  • Produced and documented various summary and detailed reports using Quality Center report and documents generators.
  • Validated the Bugs/Issues reported by the Customers/Users before sending them to development team
  • Developed test cases for Unit and Integration testing in Quality Center from Use Cases.

Environment: J2EE (EJB, Java, Servlets, JSP), QTP, Quality Center, Web Logic, SQL Server, Toad,Oracle

Confidential

QA Analyst

Responsibilities:

  • Performed Integration, Regression and System testing, participated in Walk through for Test Plans and Test Cases development.
  • Created new or modified existing Test Case based on specification and requirements documents.
  • Gathering business requirements, Functional Specifications, Detailed Design documents from Business Analysts and Build team to prepare Test Plans, Test Scenarios and Test Cases
  • Performed manual testing to test the different functionality of the application
  • Used Test Director to store, track and report bugs.
  • Parameterized test data on scripts by using QTP.
  • Summarize test results in formula test analysis reports according to the documentation standards

Environment: QTP, Quality Center, HTML, SQL Server, XML, Windows 2000, MS-Office.

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