Project leader with the implementation of new terminal transactions with terminals, strong aptitude with problem solving, communicating with multiple vendors to complete project, ability to set up server network to test environment for the testing of new systems and terminals.
- MS Word
- Script command
- Command Prompt
- Veriphone Credit Devices
- Communication Problem Solving
- Customer Service
- Microsoft Window Server 2008
Quality Assurance Tester
- Testing of all new terminals and software for lottery gaming
- Oversee the projects to implement new transaction devices throughout company worldwide Worked with several different types of operating systems to allow systems to communicate with servers
- Work with LINUX/UNIX and other script style to communicate with local and company servers to gather data needed for reports and testing purposes.
Field Service Technician
- Troubleshoot and repair all types of lottery terminals and communication devices
- Trained over 10 employees on field service procedures and demands of the position
- Advised trainers on up to date training procedures to ensure proper training for new technicians Performed preventive maintenance on terminals and tested to ensure they were operating at peak performance level.