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Patient Coordinator Resume

Boston, MA

TECHNICAL SKILLS:

Languages included: Windows 7, Microsoft C++, HTML, C, SQL using Oracle, COBOL, Paradox, Slam, VP Expert, Lisp, RDB, Data Structure using C, Dbase III, Assembly and HyperCard

Operating Systems: Mac Pro, Vista, XP, ME, 2K, 98, 95, UNIX, NT 5.0 and 4.0, OS/2 Warp Connect Version 4 and Dos 98, 95

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Patient Coordinator

Responsibilities:

  • Created reschedule and cancelled appointments
  • Tested co - pay features
  • Tested check features
  • Tested no shows
  • Tested/updated patient demographics

Confidential, Boston, MA

Patient Coordinator

Responsibilities:

  • Reproduce problem and fill out sheet to report issue
  • Reported all problems
  • Tested all links
  • Created reschedule and cancelled appointments
  • Tested co-pay features
  • Tested outside/inside referrals shells
  • Tested/schedule MRI, CT, X-ray
  • Tested/updated patient demographics

Confidential, Boston, MA

Software Quality Engineer

Responsibilities:

  • Reproduce problem and fill out sheet to report issue
  • Report all problems to control center

Confidential, Boston, MA

Patient Care Coordinator

Responsibilities:

  • Check In/Out

Confidential, Auberndale, MA

Software Quality Engineer

Responsibilities:

  • Tested software in English, French, German, Spanish and Italian
  • Tested done on Vista, XP and Mac Pro Quad Xeon workstation
  • Created test plan for Bridge CS3 and testing with Encore 3.0
  • Created Timeline, slideshow, assets and menu
  • Imported files for testing avi, mp3,ac3, aiff, bmp, dts, gif, jpeg, m2v, tif, tga, mov, mpa, mpg, wav, mpv and m2a
  • Tested Blu-ray against Encore
  • Tested upgrades with serial numbers and image testing
  • Entered all known issues into Watson database by PeopleSoft
  • Constantly communicated with developers regarding problems
  • E-mails are generated from Microsoft Outlook Web Access
  • Created helpful sheet for new staff and contractors
  • Set-up lab with Desktop and MAC computers
  • Attend weekly engineering meetings

Confidential, Boston, MA

Software Quality Engineer

Responsibilities:

  • Computer Analysis
  • Retina testing with the Spike Sorter for XP
  • Create routine to run data analysis using Matlab the Language of Technical Computing Version 6.5 Release 13
  • Run script routines for spiketimecell and PSTH files, routines for samecellchk and jointrains
  • Created procedures for routines
  • Create new word document for every file
  • Transfer files to completed folder

Confidential, Peabody, MA

Lead QA Engineer

Responsibilities:

  • Tested registration for PaperPort 8.0 SE, DLX, Retail, PaparPort 7.0 Visioneer, 7.2, 6.5 and LE, Konica, DNS
  • XP Edition Pro and Pre on XP, ME, 2K, 98, NT and 95 against software in English, French, Port/Brazil, German, Italian, Spanish, Czech, Polish, Dutch, Danish, Sweden, Hungarian and Norwegian
  • Created/Updated test plan for registration
  • Created/updated images using drive image 5.0 for all operating systems and languages
  • Logged problems found in Soffront Web Track Database
  • Validated resolved problems
  • Executed regression testing

Confidential, Peabody, MA

QA Engineer

Responsibilities:

  • Tested PaperPort and TextBridge ME & Business Edition on ME, 2K, 98, NT and 95
  • Tested customized Xerox driver against software in English, French, Port/Brazil, German, Italian & Spanish
  • Executed smoke test and regression testing
  • Created/updated images using drive image for all operating systems and languages
  • Logged problems found in Notes database and Word report
  • Validated resolved problems

Confidential, Boston, MA

Lead Quality Engineer

Responsibilities:

  • Created several test plans for eBoard, Thule and Bernie and Phyl's
  • Tested all web pages on IE 5, Netscape 4.7 and 3.0, IMAC on NT 4.0 platform
  • Logged problems found in house bug log tracking database
  • Uploaded files to Source Safe
  • Created SQL testing cases for Oracle database

Confidential, North Andover, MA

Release Software Engineer

Responsibilities:

  • Smoke Test daily Stinger build for either a clean or upgrade install using NT 4.0
  • Created daily Release Notes regarding problems found during smoke testing
  • Created updated Ghost images with debugging tools, using Norton Ghost 6.0
  • Ran nightly automation with various configurations SilkTest 5.0 automated test tool
  • Logged bugs found using the tracking database ClearDDTS Rational
  • Updated video drivers on in house web page using Symantec Visual .1a
  • Set-up video conferencing demo for other groups
  • Validated resolved bugs

Confidential, Waltham, MA

Software Quality Engineer

Responsibilities:

  • Tested QS3 a Merchandising Report Software on Internet Explorer 4.0
  • Tested stubs which are an oracle databases against QS3
  • All testing were done on NT 4.0 platform
  • Content testing for Help, Site Map and UI which included all buttons and screens
  • Tested all green and blue underlined links
  • Executed smoke test and regression testing
  • Investigated/reproduced software defects and logged defects in a Notes database
  • Tested real input against the software for several companies
  • Made corrections to the test plan

Confidential, Andover, MA

Software Quality Engineer

Responsibilities:

  • Trained all new contractors and employees with the software/hardware
  • Audio Conferencing Bridge System 70 testing for domestic and international on UNIX platform versions 2.4, 2.4 and 2.5
  • Provided cross training to new employees and contractors
  • Investigated software defects and report/update defects in the Track database
  • Created new test plans and project plan templates
  • Investigated/reproduced customers reported problems and provide feedback to support
  • Year 2000 testing, regression testing and software installation of new builds

Confidential, Andover, MA

Software Quality Engineer

Responsibilities:

  • Inter operability Video Conferencing testing included Concorde, Venue and SwiftSite
  • Tested above against: Intel Proshare 500, VTEL SetTop 250, Intel Teamstation, Polycom Viewstation, Sony Trinicom 5000, Tandberg Vision 5000, VCON Meetingpoint, VTEL LC5000 Smartstation WG, VTEL TC 2000, Zydacron Onwan 250 and RSI
  • Recorded information regarding KBPS, Negative Audio/Video, MLP/LSD mode and rate
  • Recorded all positive and negative results and logged all results into Notes database

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