TECHNICAL SKILLS:

Languages included: Windows 7, Microsoft C++, HTML, C, SQL using Oracle, COBOL, Paradox, Slam, VP Expert, Lisp, RDB, Data Structure using C, Dbase III, Assembly and HyperCard

Operating Systems: Mac Pro, Vista, XP, ME, 2K, 98, 95, UNIX, NT 5.0 and 4.0, OS/2 Warp Connect Version 4 and Dos 98, 95

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Patient Coordinator

Responsibilities:

• Created reschedule and cancelled appointments
• Tested co - pay features
• Tested check features
• Tested no shows
• Tested/updated patient demographics

Confidential, Boston, MA

Patient Coordinator

Responsibilities:

• Reproduce problem and fill out sheet to report issue
• Reported all problems
• Tested all links
• Created reschedule and cancelled appointments
• Tested co-pay features
• Tested outside/inside referrals shells
• Tested/schedule MRI, CT, X-ray
• Tested/updated patient demographics

Confidential, Boston, MA

Responsibilities:

• Reproduce problem and fill out sheet to report issue
• Report all problems to control center

Confidential, Boston, MA

Patient Care Coordinator

Responsibilities:

• Check In/Out

Confidential, Auberndale, MA

Software Quality Engineer

Responsibilities:

• Tested software in English, French, German, Spanish and Italian
• Tested done on Vista, XP and Mac Pro Quad Xeon workstation
• Created test plan for Bridge CS3 and testing with Encore 3.0
• Created Timeline, slideshow, assets and menu
• Imported files for testing avi, mp3,ac3, aiff, bmp, dts, gif, jpeg, m2v, tif, tga, mov, mpa, mpg, wav, mpv and m2a
• Tested Blu-ray against Encore
• Tested upgrades with serial numbers and image testing
• Entered all known issues into Watson database by PeopleSoft
• Constantly communicated with developers regarding problems
• E-mails are generated from Microsoft Outlook Web Access
• Created helpful sheet for new staff and contractors
• Set-up lab with Desktop and MAC computers
• Attend weekly engineering meetings

Confidential, Boston, MA

Responsibilities:

• Computer Analysis
• Retina testing with the Spike Sorter for XP
• Create routine to run data analysis using Matlab the Language of Technical Computing Version 6.5 Release 13
• Run script routines for spiketimecell and PSTH files, routines for samecellchk and jointrains
• Created procedures for routines
• Create new word document for every file
• Transfer files to completed folder

Confidential, Peabody, MA

Lead QA Engineer

Responsibilities:

• Tested registration for PaperPort 8.0 SE, DLX, Retail, PaparPort 7.0 Visioneer, 7.2, 6.5 and LE, Konica, DNS
• XP Edition Pro and Pre on XP, ME, 2K, 98, NT and 95 against software in English, French, Port/Brazil, German, Italian, Spanish, Czech, Polish, Dutch, Danish, Sweden, Hungarian and Norwegian
• Created/Updated test plan for registration
• Created/updated images using drive image 5.0 for all operating systems and languages
• Logged problems found in Soffront Web Track Database
• Validated resolved problems
• Executed regression testing

Confidential, Peabody, MA

QA Engineer

Responsibilities:

• Tested PaperPort and TextBridge ME & Business Edition on ME, 2K, 98, NT and 95
• Tested customized Xerox driver against software in English, French, Port/Brazil, German, Italian & Spanish
• Executed smoke test and regression testing
• Created/updated images using drive image for all operating systems and languages
• Logged problems found in Notes database and Word report
• Validated resolved problems

Confidential, Boston, MA

Lead Quality Engineer

Responsibilities:

• Created several test plans for eBoard, Thule and Bernie and Phyl's
• Tested all web pages on IE 5, Netscape 4.7 and 3.0, IMAC on NT 4.0 platform
• Logged problems found in house bug log tracking database
• Uploaded files to Source Safe
• Created SQL testing cases for Oracle database

Confidential, North Andover, MA

Release Software Engineer

Responsibilities:

• Smoke Test daily Stinger build for either a clean or upgrade install using NT 4.0
• Created daily Release Notes regarding problems found during smoke testing
• Created updated Ghost images with debugging tools, using Norton Ghost 6.0
• Ran nightly automation with various configurations SilkTest 5.0 automated test tool
• Logged bugs found using the tracking database ClearDDTS Rational
• Updated video drivers on in house web page using Symantec Visual .1a
• Set-up video conferencing demo for other groups
• Validated resolved bugs

Confidential, Waltham, MA

Software Quality Engineer

Responsibilities:

• Tested QS3 a Merchandising Report Software on Internet Explorer 4.0
• Tested stubs which are an oracle databases against QS3
• All testing were done on NT 4.0 platform
• Content testing for Help, Site Map and UI which included all buttons and screens
• Tested all green and blue underlined links
• Executed smoke test and regression testing
• Investigated/reproduced software defects and logged defects in a Notes database
• Tested real input against the software for several companies
• Made corrections to the test plan

Confidential, Andover, MA

Software Quality Engineer

Responsibilities:

• Trained all new contractors and employees with the software/hardware
• Audio Conferencing Bridge System 70 testing for domestic and international on UNIX platform versions 2.4, 2.4 and 2.5
• Provided cross training to new employees and contractors
• Investigated software defects and report/update defects in the Track database
• Created new test plans and project plan templates
• Investigated/reproduced customers reported problems and provide feedback to support
• Year 2000 testing, regression testing and software installation of new builds

Confidential, Andover, MA

Software Quality Engineer

Responsibilities:

• Inter operability Video Conferencing testing included Concorde, Venue and SwiftSite
• Tested above against: Intel Proshare 500, VTEL SetTop 250, Intel Teamstation, Polycom Viewstation, Sony Trinicom 5000, Tandberg Vision 5000, VCON Meetingpoint, VTEL LC5000 Smartstation WG, VTEL TC 2000, Zydacron Onwan 250 and RSI
• Recorded information regarding KBPS, Negative Audio/Video, MLP/LSD mode and rate
• Recorded all positive and negative results and logged all results into Notes database