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Sr Qa Analyst/engineer Lead Resume

SUMMARY:

Senior Software Quality Assurance/Engineering Lead professional seeking to leverages my achievements, skills, and experience. Specific highlights include creation/implementation of the test plans for mobile applications. Experienced in end - to-end client server architectures, native app testing, user-experience testing. Knowledgeable in manual, automated testing test- driven/behavior-driven development driven concepts.

TECHNICAL SKILLS:

  • Microsoft Word Microsoft PowerPoint Microsoft Excel Microsoft Access Jira Selenium Webdriver
  • Microsoft Access Microsoft Project Microsoft Outlook Testlodge Git Jenkins
  • Test Track Pro Visio HTML JavaScript BrowserStack XCode
  • Bugzilla Dreamweaver HP ALM Litmus Charles Proxy Hockey App
  • Load Runner Rational Rose New Relic SQL Postman 2 Leap Motion testing
  • Unix (Motif) VMWare Fusion Oracle CRM OD PL/SQL Selenium Version One

PROFESSIONAL EXPERIENCE:

Confidential

Sr QA Analyst/Engineer Lead

Responsibilities:

  • Web Services and API testing utilizing Charles Proxy, Restful, Postman2
  • Web/Mobile iOS, Android Application & GUI testing
  • Designed and developed test plans to validate web content and mobile applications to match business requirements and technical specifications
  • Performed 508 Compliance testing
  • Test case management utilizing Version One, Sharepoint, Confluence and HP ALM
  • Provided training and technical guidance to junior QA personnel
  • 7+ years working within a structured Agile development environment
  • Excellent communication skills in documenting and reporting defects and other software issues
  • Detailed understanding of development lifecycle and quality assurance phases
  • Executed test scripts and documented defects for test scripts where actual results did not successfully meet expected results
  • Provided production support during go-live events

Confidential

Lead QA Analyst

Responsibilities:

  • Built the QA Department from the ground up
  • Website, Tablet, mobile device, GUI & Banner Ad testing
  • Drafted the Confidential Digital Testing Process document
  • Authored the Confidential QA Plan, Test Plan matrix and various templates to guide the QA process
  • QA Lead for all digital projects testing (web, tablet and mobile)
  • Coordinator for all QA testing assets on/offshore
  • Digital Banner Ad and HTML Email testing
  • API testing
  • Performed 508 Compliance testing
  • UX-testing for Leap Motion
  • Cross-browser testing for web, tablet and mobile applications
  • Administrator of Test suites ( Jira, TestLodge, BrowserStack, Campaign Monitor, Mail Chimp, Adform and Litmus)
  • Automating the manual test scripts utilizing Selenium IDE, RC, Webdriver and building the test Framework
  • Provided production support during go-live events
  • Sitecore testing of client webpages/websites

Confidential

QA Analyst

Responsibilities:

  • Conducted a continuous process improvement assessment of the Financial Services Call Center
  • Utilized SQL in an attempt to bridge reports between Oracle CRM and Cognos BI
  • Researched Oracle CRM On Demand WSDL, Migration Tool, and Data Loader for use in Call Center Operations
  • Updated knowledge of Cognos BI ver 8.3/10 Dashboards and Scorecards for reporting Financial Service Center metrics/analytics
  • Documented functional/non-functional requirements for the Customer Portal SSO document
  • Performed functional testing of Customer Portal Login page to enhance the user experience
  • Created/Implemented of the Confidential Financial Services Quality Assurance Plan
  • Drafted the Quality Assurance Test Plan for the Confidential Customer Portal system Refresher
  • Updated knowledge of QTP v. 9.1, 9.2, 10.0 and Quality Center v. 10 Dealt with family health issue

Confidential, San Francisco, CA

QA Test Engineer

Responsibilities:

  • Tested pre-release video games and verified functionality, data content, performance, usability, and hardware (console & mobile)/software compatibility, French localization testing
  • Generated accurate reports concerning the disposition of multimedia products and associated material
  • Scheduled test execution and test script design estimations
  • Generated test cases and performed regression testing
  • Supported internal and external customers
  • Documented software build assessments
  • Managed defect reporting utilizing Bugzilla

Confidential, San Rafael, CA

QA Software Game Test Engineer

Responsibilities:

  • Designed test plans, scenarios, scripts, or procedures
  • Planned test schedules or strategies in accordance with project scope or delivery dates
  • Performed root cause analysis of all defects reported during product testing, French Localization testing
  • Identified, analyzed, and documented problems with game function, playability or content
  • Executed test scripts through manual methods
  • Supported internal and external customers
  • Managed defect reporting utilizing Test Track Pro

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