System Qa Analyst/test Coordinator Resume
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Winston Salem, NC
SUMMARY:
- Diligent QA analyst with over eight year’s management experience.
- Excel in test strategy, test prioritization and test management.
- Leader with personal approach who thrives on learning and growing.
- Strong ability to problem - solve and remove obstacles while contributing and functioning in a wide variety of environments.
- 4+ years of information technology quality assurance and systems
- 4+ years of testing or quality assurance experience
- 4+ years in data analysis
- 3+ years of project management and project coordination
- 1+ year of online banking experience
- 1+ year of treasury management experience
- 1+ years of Confidential payments processing experience
TECHNICAL/TECHNOLOGY SKILLS:
Skills & Expertise: 4+ years HP ALM, 4+ years Jira, Zephyr, Mobile Apps Testing, Web Testing,4+ years SQA Methodologies
Languages: Basic X-code & Visual Basic
Databases: MS Sql Server 2008, MySQL
Software: Visual Studio Professional, Dreamweaver, MS Office, Open Office, MS Project
Platforms: Windows, Mac OS X, IOS, Android
PROFESSIONAL EXPERIENCE:
System QA Analyst/Test Coordinator
Confidential, Winston Salem, NC
Responsibilities:
- Communicate and demo defects or product changes to Third Party Vendor and Confidential internal Product group
- Assist with project management and project coordination
- Analyze requirement documentation from Third Party Vendor such as BRD’s, Release Notes and determine test scenarios and then determine priority of testing.
- Facilitate meetings to discuss test scenarios and requirement documentation with the Subject Matter Experts.
- Responsible for supporting a QA support mailbox, as well as support production installs (Production/BCP installation and Defect validations)
- Support Production EACO calls
- Occasionally Facilitate Scrum, and attend defects, and all project related meetings
- 4+ years in reviewing and designing Test Sets in ALM
- Assign requirements to test cases in ALM
- 3+ years assisting with monitoring project status
- Triage Defects and Open defects via ALM
- Assign Task and Feedback on Test Case Reviews
- Create/Approve Payments for Performance Testing
- Create/Approve Domestic & International Payments for E2E Testing
- Import Profiles for Payments/Templates/Beneficiaries
- Export Profiles for Payments/Templates/Beneficiaries
- Log, Tracks, and verifies resolution of software and specification defects
QA Analyst/Test Coordinator
Confidential, Greensboro, NC
Responsibilities:
- Triage and assign defects
- Monitor project status
- Provide daily and weekly status reports to senior management.
- Serve as a coordinator for all testing activities on key projects, including organizing tester activities and outlining dependencies from development.
- Design test plans
- Assist with Defect Management
- Review and Design Test Sets in ALM
- Assign requirements to test cases in ALM
- Write and execute scripts according to requirement documentation for E-commerce web services & Mobile application
- Perform data analysis, and perform research for any failed scripts
- Communicate testing status to Team Lead
- Primary contact for internal partners and Third Party Vendor
- Tested Third Party Vendor application & provided production support
- Tested production patches and defect fixes
- Responsible for Mobile Apps Testing
Quality Assurance Analyst
Confidential, Greensboro, NC
Responsibilities:
- Wrote detailed test cases, identified clear and concise steps for testers
- Assisted in defect management and bug reporting using bug-tracking tools
- Review and Design Test Sets in ALM
- Assign requirements to test cases in ALM
- Provided production support for patches and defect validations
- Perform Data Analysis and researched failed scripts
- Tested on multiple Third Party Vendor applications, which included:
- OMS (Order Management System)
- Back Office (Controlled UI and customize webstore)
- AEM (Customer Support System)
Store Manager
Confidential, Greensboro, NC
Responsibilities:
- Managed a crew of 15-20 people in a large volume store with annual sales of $1 million.
- Oversaw store inventory worth $1.7 million and assisted with inventory reconciliation.
- Trained staff and conducted bi-weekly staff evaluations.
- Created weekly schedules, helped maintain store budgets and made cash deposits nightly.
- Promoted within seven months into assistant manager.
- Top five in sales every week in the district and top assistant sales book for the year.
