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System Qa Analyst/test Coordinator Resume

Winston Salem, NC


  • Diligent QA analyst with over eight year’s management experience.
  • Excel in test strategy, test prioritization and test management.
  • Leader with personal approach who thrives on learning and growing.
  • Strong ability to problem - solve and remove obstacles while contributing and functioning in a wide variety of environments.
  • 4+ years of information technology quality assurance and systems
  • 4+ years of testing or quality assurance experience
  • 4+ years in data analysis
  • 3+ years of project management and project coordination
  • 1+ year of online banking experience
  • 1+ year of treasury management experience
  • 1+ years of Confidential payments processing experience


Skills & Expertise: 4+ years HP ALM, 4+ years Jira, Zephyr, Mobile Apps Testing, Web Testing,4+ years SQA Methodologies

Languages: Basic X-code & Visual Basic

Databases: MS Sql Server 2008, MySQL

Software: Visual Studio Professional, Dreamweaver, MS Office, Open Office, MS Project

Platforms: Windows, Mac OS X, IOS, Android


System QA Analyst/Test Coordinator

Confidential, Winston Salem, NC


  • Communicate and demo defects or product changes to Third Party Vendor and Confidential internal Product group
  • Assist with project management and project coordination
  • Analyze requirement documentation from Third Party Vendor such as BRD’s, Release Notes and determine test scenarios and then determine priority of testing.
  • Facilitate meetings to discuss test scenarios and requirement documentation with the Subject Matter Experts.
  • Responsible for supporting a QA support mailbox, as well as support production installs (Production/BCP installation and Defect validations)
  • Support Production EACO calls
  • Occasionally Facilitate Scrum, and attend defects, and all project related meetings
  • 4+ years in reviewing and designing Test Sets in ALM
  • Assign requirements to test cases in ALM
  • 3+ years assisting with monitoring project status
  • Triage Defects and Open defects via ALM
  • Assign Task and Feedback on Test Case Reviews
  • Create/Approve Payments for Performance Testing
  • Create/Approve Domestic & International Payments for E2E Testing
  • Import Profiles for Payments/Templates/Beneficiaries
  • Export Profiles for Payments/Templates/Beneficiaries
  • Log, Tracks, and verifies resolution of software and specification defects

QA Analyst/Test Coordinator

Confidential, Greensboro, NC


  • Triage and assign defects
  • Monitor project status
  • Provide daily and weekly status reports to senior management.
  • Serve as a coordinator for all testing activities on key projects, including organizing tester activities and outlining dependencies from development.
  • Design test plans
  • Assist with Defect Management
  • Review and Design Test Sets in ALM
  • Assign requirements to test cases in ALM
  • Write and execute scripts according to requirement documentation for E-commerce web services & Mobile application
  • Perform data analysis, and perform research for any failed scripts
  • Communicate testing status to Team Lead
  • Primary contact for internal partners and Third Party Vendor
  • Tested Third Party Vendor application & provided production support
  • Tested production patches and defect fixes
  • Responsible for Mobile Apps Testing

Quality Assurance Analyst

Confidential, Greensboro, NC


  • Wrote detailed test cases, identified clear and concise steps for testers
  • Assisted in defect management and bug reporting using bug-tracking tools
  • Review and Design Test Sets in ALM
  • Assign requirements to test cases in ALM
  • Provided production support for patches and defect validations
  • Perform Data Analysis and researched failed scripts
  • Tested on multiple Third Party Vendor applications, which included:
  • OMS (Order Management System)
  • Back Office (Controlled UI and customize webstore)
  • AEM (Customer Support System)

Store Manager

Confidential, Greensboro, NC


  • Managed a crew of 15-20 people in a large volume store with annual sales of $1 million.
  • Oversaw store inventory worth $1.7 million and assisted with inventory reconciliation.
  • Trained staff and conducted bi-weekly staff evaluations.
  • Created weekly schedules, helped maintain store budgets and made cash deposits nightly.
  • Promoted within seven months into assistant manager.
  • Top five in sales every week in the district and top assistant sales book for the year.

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