PROFESSIONAL SUMMARY:

• 8+ years of experience in Information Technology Industry with excellent analytical skills. Expert in Manual & Automation testing in Client and Web based application in Windows and Unix environment, seeking a challenging position as a Software Test Engineer, Quality Assurance Analyst, Integration, Backed Tester, and UAT Tester where my talents will be used to serve your organization and establish an enjoyable career for myself.
• Expertise in Manual and Automation Testing of Client and Web based application on Windows and UNIX platform. Work with verify type of Mainframe such as CSS, CIMS, and PTS 52/AS400
• Experience working in Mortgage Service Platform and AMI implementation, PTS52/AS400, DB2/ CSS, CIMS, MAMS, ToU, VEE, ARCD, Methane Sensor, DDD, HLD, LLD.
• Worked with different DB in MSP such as iSeries, DALS, and MDX.
• Strongly involved in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Extensive knowledge in different methodology such as Waterfall, Iterative, Agile, and V - Model.
• Experienced in reviewing Functional Requirements Document (FRD)/ (FRSD), Business Requirement Document (BRD)/ (BRSD), Technical Requirements Document (TRD), Software Requirement Specification Document (SRSD), Use Case Document, Design Document, Prototype Document, and Test Strategy Document.
• Expertise in Developing: Test Plan, Test Case, Test Metrics, Requirement Traceability Matrix (RTM), Test Scenarios, Test Data, Defect Report, Test Status Report and help technical writer creating User Manual guild for end users in multiple project.
• Experience in Smoke testing, Functional testing, Regression testing, Integration testing, System testing, End-to-End testing, Performance testing (using jMeter, and LoadRunner), Back-end testing, User Acceptance testing, Security testing, 508 testing (used JAWS 8.0 for testing) and AD-Hoc testing to test specific program functions and testing of entire application interfaces.
• Experience in Backend Testing using SQL Queries, and generating reports to ensure data integrity and to validate business rules.
• Proficient in developing SQL Queries for Backend Testing in depth knowledge of Oracle, SQL server, TOAD, and DB2 to resolve Database performance issues and excellent understanding of ETL process.
• Experienced in testing web services (SOAP, REST) using SOAPUI tools.
• Proficient in Bug Tracking tools Mercury/Quality Center/HP ALM, Bugzilla, YouTrack, PVCS and Jira.
• Investigate, identify issues and whenever needed to submit tickets to respective UNIX SA, and Database.
• Proficient in Functional Testing tool Quick Test Professional (QTP/UFT) and the various frameworks in QTP/UFT. Executed automation script using UFT. Knowledge in HPSA (HP Server Automation).
• Experience with ARIS diagram to come up with Test Scenarios.
• Strong analytical, skills in problem solving, excellent communication skills (verbal and written), detailed oriented, fast learner, self-motivated, and comfortable handling multiple projects simultaneously.
• Proactively monitored the environments and take quick remedial actions on Sitescope alerts.
• Coordinate with application developers and WebSphere Teams for application Deployments and certify the Applications.
• Researched and tracked reoccurring environmental issue and successfully implemented defect prevention procedures.
• Provided support for environment issues and emergency code migration needs

TECHNICAL SKILLS:

Testing Tools: JIRA, Quality Center/HP ALM, RQM, QTP/UFT, LoadRunner, SoapUI, Eclipse, Jaws

Bug Tracking Tools: JIRA, Quality Center, HP ALM, RQM, Bugzilla, PVCS Tracker

Operating Systems: Windows, UNIX, Linux

Languages: SQL, PL/SQL, C, Java, J2EE, ASP, C++, Visual Basic, .NET

RDBMS: Oracle, MS SQL Server, DB2

GUI Tools: Visual Basic, Toad, SQL Developer, Oracle Express 10/11g

Internet: HTML, DHTML, XML, VBScript, Java Script, CIMS, CSS mainframe

Web Servers: Web Logic, Web Sphere, Windows 2000 server, IIS and Apache Tomcat

Project Management Tools: Clear Case, VSS, MS Office, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, New York

Technical Test Analyst

Responsibilities:

• Experience with MAMS, Profiled, MDMS, CSS, CIMS and HES working in Agile Methodology.
• Involved in various application such as MAMS, ToU, VEE, ARCD, and Methane Sensor from top down process of QA.
• Analyzed Business Requirement Document with Developer, BA, and QA manager.
• Developed Test Scenarios (positive and negative scenarios) and detailed Test Cases once BRD, FRD, and Use Cases was fully analyzed.
• Experience with different documents such as workflow diagram, Business Requirement Document (BRD), Functional Requirements (FRD), and Use Case
• Used BRD, Test cases, Test scenarios to create Requirement Traceability Matrix (RTM), and Backtracking technique to achieve testing Goals.
• Provided walkthrough on Functional Test Scenarios and Test Cases to UAT team.
• Worked with UAT in training them the functionality of the application and how it works.
• Extensively used DB2 CIS and CIMS Mainframe to validate test cases and customer to track customer information based on the test cases.
• Performed IDR (Individual Dry Run), Regression testing, Smoke testing, Ad-Hoc testing, Functional testing, experienced with SIT, and Sanity testing.
• Extensively used RQM as Test Management tool to export Test Cases and to execute the test cases and as well as to report defect.
• Exposer of Java scripts in times of uploading test cases to RQM.
• Provide expertise in data analysis and data access. Verified front-end data match with backend. Exported data in Excel file for quality and validity purposes.
• Extensively used DB2 to write SQL Queries for data validation purpose and assist the team in time of data needs before and during testing Phase.
• Coordinated with the other QA partners and Senior BA to ensure the final product matched requirement.
• Worked with QA Lead in identifying Test Scope, Test Risks, and Test methodology approaches.
• Participated in status meeting, pitch meeting, and Triage meeting.
• Participated in Sprint planning, Daily Stand-up meeting, Iteration meeting, and Retrospective meeting.
• Coordinated with the IBM team, Senior BA, Developer, and QA using Skype for Business to ensure the QA stratify the business need.
• Demonstrates expertise in shaping the company’s QA processes and strategies.

Environment: Windows, SharePoint, MS Outlook 2013, Office 365, MS Office, MS Excel, MS PowerPoint, DB2, CSS, Agile, RQM.

Confidential, Texas

Technical Test Analyst

Responsibilities:

• Experience with MSP working in Waterfall Methodology.
• Expert in Default Management in the Mortgage technology sector.
• Analyzed Business Requirement Document, HLD, LLD with LOB, Developer, BA, and QA.
• Developed Test Plan, Test Scenarios (positive and negative scenarios) and detailed Test Scripts once BRD, FRD, HLD, and DDD was fully analyzed
• Experience with different documents such as DDD (Data Definition Document), Business Requirement Document (BRD), Functional Requirements (FRD), HLD (High Level Document), LLD (Low Level Document), Use Case, ARIS (Workflow Diagram Document)
• Used BRD and ARIS (process maps) to create Requirement Traceability Matrix (RTM).
• Expert using Excel, Microsoft word, Office 365, PowerPoint, SharePoint, Discovery, FileShare, Outlook 2013, WebEx, Bridge-line and Skype for Business
• Assist LOB in Execution of the Test Scripts and submitting change-forums during the DCV events.
• Provided LOB walkthrough on Functional Test Scenarios and Test Scripts.
• Extensively used PTS52/AS400 Mainframe to validate MSP screen during the time of data validation.
• Performed Regression testing, Functional testing, User Acceptance testing, experienced with SIT, and performed verification and validation.
• Extensively used HP ALM as Test Management tool to export Test Scripts and to execute the scripts and as well as to report defect to follow up with BKFS or the appropriate team.
• Provide expertise in data analysis and data access. Verified front-end data match with backend. Exported data in Excel file for quality and validity purposes.
• Extensively used TOAD for Oracle to write SQL Queries for data validation purpose and experienced with Metadata.
• Coordinated with the QA partners to ensure the final product matched the LOB requirement.
• Worked with QA Lead in identifying Test Scope, Test Risks, and Test methodology approaches.
• Created Questions checklist before every meeting.
• Participated in Weekly DCV meeting, Weekly Functional Meeting, Walkthrough meeting every Thursday, Monthly Meeting, JAD meeting and KT (Knowledge transfer meeting).
• Coordinated with the LOB, BA, Developer, and QA using Skype for Business to ensure the LOB are satisfy with the work and suggest them for ways to improve on be half of LOB.
• Demonstrates expertise in shaping the company’s UAT processes and strategies.
• Performed various daily task that requires effective communication with Project managers, LOB, QA, Developers and Business analysts.

Environment: s: Windows, SharePoint, Discovery, BKFS MSP, DCV (iSeries, DALS), MS Outlook 2013, Office 365, MS Office, MS Excel, MS PowerPoint, TOAD for Oracle, Waterfall, HP ALM, ARIS, Splunk.

Confidential, New York

QA Analyst

Responsibilities:

• Involve in various phases of SDLC including STLC.
• Experience with different documents such as Use Case, Design, Business Requirements (BRD), Functional Requirements (FRD), and Technical Requirements (TRD), Workflow Diagram Documents.
• Analyzed Business Requirement, Functional Specifications, Workflow Diagram and Use cases documents to develop Test Plan, detail Test Cases, and Test Scenarios.
• Developed Details Test Cases, Test Plan, Requirement Traceability Matrix (RTM), Smoke Test template, Regression checklist and Test Scenarios based on functional Specification and other supporting documents.
• Executed details Test Cases when QA Environment was ready for testing.
• Performed various different testing: Smoke Testing, Functional Testing, System Integration Testing, Regression Testing, Usability Testing, Database Testing, AD-Hoc Testing, and User Acceptance Testing.
• Prepared details User Acceptance Test Cases for UAT Environment.
• Experience writing SQL Queries using Oracle SQL Developer for data validation purpose.
• Compare Performance Matrix captured in each build to see if performance of the application slowed down or not.
• Created Regression Checklist document for QA automation team to build Automation Scripts.
• Extensively used JIRA for Bug Tracking and Reporting purposes. Coordinated with the development Team regarding defect fixes.
• Executed Automation test script using QTP in every QA Release.
• Worked with QA Lead in identifying Test Scope, Test Risks, and Test methodology approaches.
• Created Questions checklist before every meeting.
• Actively participated in Daily checklist meeting, QA Weekly meeting, QA Monthly meeting, Triage meeting (bug review), Knowledge transfer meeting and walkthrough meeting. Meeting focused on making the application more effective, bug free and quality Product for end user.
• Used Skype for Business to communicate with BA for document clarification and Worked with developers to reproduce reported bugs using Screen sharing feature.
• Demonstrates expertise in implementing and shaping the company’s QA processes and strategies.
• Performed various daily task that requires effective communication with project managers, developers and business analysts Worked in a team environment.

Environment: s: Windows, SharePoint, MS Outlook 2010, Office 365, MS Office, MS Excel, MS PowerPoint, Oracle, UFT/QTP, Agile, JIRA.

Confidential, Tennessee

QA Analyst

Responsibilities:

• Participated in all stages of SDLC from conception to completion.
• Wrote Test Plan, Requirement Traceability Matrix (RTM), Test Case, Use Case, Test scenario, and User documentation.
• Participated in Software conversions with Business Analyst when writing Test cases based on Business Requirement Document.
• Performed Smoke testing, Ad-Hoc testing, Functional testing, Regression testing, Integration Testing and Database testing at various phases test cycles.
• Wrote SQL Queries to test data integrity and performed Database testing for application for data access and analyzing data.
• Experience with Eclipse preparing XML data file to perform web service testing using SoapUI tool.
• Utilized Quality Center for developing Test Cases, Test Execution, Defect Tracking and Reporting to follow up with development team to verify bug fixes and update bug status.
• Coordinated with Developers, QA manager, UAT, Performance Test, and production support environment on defects. Retested defect fixes and provided update to development team.
• Attended periodic meetings, teleconferences, and led discussions on problem resolution.
• Plans knowledge transfer sessions in case required for team members for the tools they would use.
• Experience working with onshore team and offshore Team.
• Worked independently, without direction and mentored junior members in organization.

Environment: Windows, Clear Case, MS Office, Quality Center, Oracle, XML, SoapUI, Eclipse, .NET.

Confidential, Maryland

Software Test Engineer

Responsibilities:

• Involved in all stage of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Analyzed Business Requirement documents (BRD) and Functional Requirement documents (FRD) to create Test cases, execute Test cases, Track Defect, and Test Evaluation in HP Quality Center/ HP ALM.
• Developed Test Plan, Test cases, Design document, Test scenarios for both positive and negative tests, Requirement Traceability Matrix (RTM) and Test Coverage reports.
• Participated in team meetings with developer and business analyst to understand test requirements effectively.
• Worked with QA Lead in identifying Test Scope, Test Risks, and Test methodology approaches.
• Performed the following testing: Ad-Hoc, Smoke, Functional, Regression, End-to-End, User Acceptances and Database.
• Generated Test data sheet for verification and validation purpose of functional test.
• Experience in writing SQL Queries using TOAD to the Oracle RDBMS to verify the data with Back-End to maintain Data Consistency.
• Reported issues into bug reporting system, followed up, and communicated with Development team and Business Analyst until issues were resolved. Kept track of defects using Quality Center.
• Generated Reports to reflect progress on testing activities and provide updates on resolved/unresolved defects.
• Developed automated scripts for functional and regression testing using QTP and automated test script for GUI functional, Data Driven and regression testing using QTP.
• Experienced in giving training to the functional testers to execute Test Cases using QTP/UFT as part of Regression Testing.
• Performed testing extensively on the unit using QTP.
• Inserted verification checkpoints, synchronization points, and parameterized data using QTP.
• Developed Automated Test Scripts for Functional Testing using QTP.
• Performed testing for broken links and tested functionality on cross browsers.
• Responsible for performing web testing using QTP for checking page contents, broken links, web objects, frames and tables.
• Created Vuser Script using VuGen and used controlled to generate and executed Load Runner Scenarios.
• Coordinate with application various team such as supplication Testers, Developer, Release Management and TI Team and schedule downtime for OS upgrade, WebSphere Fix-pack install, Database Patches, code migration and all other activities related on Test Environment.
• Conducted meetings within the test team to make sure everyone is aware of what the fellow team members are doing.
• Participated in Defect Status Meetings, Requirement Gathering Meeting, and Peer Review Meeting.

Environment: UNIX, WINDOW, HP ALM/HP Quality Center, Quick Test Professional (QTP)/ (UFT), TOAD, Oracle, HTML, VB Script, WebSphere

Confidential, New York

Software QA Tester

Responsibilities:

• Worked with QA Lead to create technical documentation, user documentation, and completed software conversions with QA, BA, and Development teams.
• Analyzed Business Requirement, Functional Specification, and Use cases to insure requirement to gain a clear understanding for testing.
• Developed Test plans, Test cases, Test Scenarios for both positive and negative tests from functional requirement document (FRD).
• Experience with Test Strategy document for testing purpose.
• Utilized Bugzilla to logged defect, and communicate with developer.
• Retested defect fixes and provided update and communicate to Development Team.
• Performed Smoke, Functional, Regression, Usability, Database, 508, Integration and End to End Testing.
• Experience in 508 Compliance Testing using testing tools like JAWS.
• Executed SQL Queries in SQL Server to retrieve and manipulate data in back-end and experienced with ETL process.
• Provide expertise in data analysis and data access. Verified front-end data match with backend. Exported data in Excel file for quality and validity purposes.
• Participated in Sprint planning meeting, Daily Scrum meeting, Sprint Review meeting, and Respective meeting.

Environment: .Net, Linux, HTML, Java, MS SQL Server, Bugzilla, MS Office, MS Excel, JAWS