SUMMARY:

• Highly motivated IT professional with 11 years of experience as a QA Lead and Business Analyst in Financial and Telecom domains for multiple full life cycle projects
• Strong experience in Testing applications in Retail Online Banking, Commercial Lending, Corporate Online Banking, Digital Banking, Loan Origination and Servicing areas of Financial Domain.
• Thorough knowledge in Software Testing (Manual and Automation) with solid understanding of Test Planning, Test Design, Test Execution and Defect Reporting & Tracking
• Experience in using industry standard methodologies like Agile, Scrum and Waterfall over multiple projects in Development and Testing Life cycles.
• Implemented automation testing with using Selenium WebDriver, Java, Maven, TestNG, Junit, Selenium IDE
• Performed extensive mobile application testing on Devices like iPad, Macbook and Simulators running various Operation Systems like Android and iOS.
• Experienced in performing Teller/ATM Machine testing and Telecom Testing
• Performed functional Web Service testing of SOAP and RESTFul Web Services using SOAP UI.
• Experience in Data Driven testing, Cross Browser testing and Parallel Test execution. Worked on approving QA builds using Jenkins tool.
• Design, documentation and review of business documents like Business Requirement Document (BRD), Functional Requirement Document (FRD) and System Requirement Specifications (SRS)
• Highly proficient in the use of RBDMS Oracle, DB2 and SQLfor querying and reporting purposes
• Experienced in performing Positive, Negative, GUI Testing, Regression Testing, Integration Testing, System Testing, Smoke Testing, Performance Testing, Stress Testing, Functional Testing and Unit Testing
• Expert in Tracking and Managing the requirements using Requirement Traceability Matrix (RTM) linking numerous artifacts produced by several teams across the deliverables of the project
• Well versed in writing manual test cases and logging defects using tools like HP ALM, Quality Center and JIRA, Rally and Bugzilla. Ability to focus on aggressive deadlines and deliverables.
• Solid SQL skills, can write complex SQL queries; functions, triggers and stored procedures for Backend testing, Database Testing and End - to-End testing.
• Good experience with source version control tool such as SVN, GIT.
• Assisted QA team in generating test plans, test scenarios, test cases, and managed complete defect tracking life cycle using various defect tracking tools. Tested applications deployed on AWS Cloud platform.
• Expertise in Functional Testing to ensure a quality product and rich experience in conducting User Acceptance Testing (UAT) to ensure business requirements have been fulfilled by the application
• Strong ability in thoroughly documenting User Manuals after subsequent releases and conducting User Training Workshops to familiarize the users to the application changes
• Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment.
• Good analytical thinking, Critical thinking, Problem solving ability to translate technical requirement to test plans. Ability to work seamlessly with Onshore/Offshore teams
• Strong communication and team skills, ability to work independently with minimal supervision.

TECHNICAL SKILLS:

Business Skills: Elicitation, Analysis, Design, Impact analysis, Gap Analysis

Testing: Mobile Testing, Telecom Device Testing, Web Application Testing, Blackbox Testing, Functional Testing, Web Services Testing, Database Testing

Methodologies: Agile, SCURM, RUP, Waterfall

Web Application Platforms: Java, Web Services, C# Dot Net, UI, HTML, CSS, JS, XML, SOAP-UI, Restful

Requirements Management: Rally, SharePoint, Rational Rose

Project Management Tools: MS Project, MS Office Suite

Databases Tools: Oracle, SQL Server, IBM DB2, Toad, SQL Developer

Defect Tracking Tools: Atlassian JIRA, HP ALM, HPQuality Center, QTP, Bugzilla, Rally

PROFESSIONAL EXPERIENCE:

Confidential - Cincinnati, OH

QA Test Analyst

Responsibilities:

• Involved in Requirements Traceability matrix, test plan, test scenarios and test cases.
• Working with UAT teams in parallel and follow-up with development teams for the issue resolution.
• Discussed with Business Analysts and Developers about requirement gaps, defects and blocking issues.
• Performed manual and automation feasibility analysis.
• Mentor the team and perform testing as necessary. Raise an alarm as necessary to the development team and ensure smooth delivery of the project.
• Defects logging and updating using defect logging tool - HP Quality Center, ALM.
• Identifying test environment needs. Verifying proper configuration of Tools. Formally accepting application for testing. Coordinating test execution.
• Test scenario and test cases detail review.
• Performed Test Execution along with Regression tests.
• Creating a QA Task List. Completing risk and impact assessments for requests and ensure quality and a timely delivery of all projects.

Environment: Waterfall model, SQL Manager, MS Visio, MS Excel, MS Word, MS PowerPoint,ALM.

Confidential, Memphis, TN

QA Lead/ Business Analyst

Responsibilities:

• Played QA Lead/Business Analyst role in an Agile CICD environment comprising of Business Users, Customers and Subject Matter Experts for over 15 different web applicationsfollowing CMMi level 5.
• Conducted Inception meeting to capture the basic requirements and dividing the requirements into user stories, use cases, scenarios.
• Responsible for conducting daily standup meeting to capture detailed requirements in form of User stories.
• Responsible for coordination of Retrospection and Sprint Planning meetings.
• Responsible for performing Requirement Analysis, Defining Test Planning and Test Strategy, Test Scenario Identification, Test-Case Documentation, Test Execution and Test Review.
• Mentored 10 people Offshore/Onsite Development Team members handling multiple projects running in a Scaled Agile setting.
• Planned and executed numerous releases in to System Test, UAT and Production Environments for multiple projects and acted as a prime point of contact for several go-live applications.
• Performed Testability analysis of FRD, Involved in Estimation for Consumer Lending projects
• Involved extensively in Defect Management, Test Summary Report preparation, Defects logging and updating using defect logging tools - JIRA, HP QC, HP ALM and Bugzilla .
• Implemented automation testing with using Selenium WebDriver, Java, Maven, TestNG, Junit, Selenium IDE
• Performed extensive ATM Teller Testing and Mobile Application testing on Devices like iPad, Macbook and Simulators running various Operation Systems like Android and iOS.
• Extensive used JIRA tool. Worked along with Product Owner and Business users to prioritize User stories so that right stories are handled in the upcoming Sprints.
• Responsibilities include liaising with key stakeholders and third-party vendors.
• Created Burn down charts to make sure that the project is on track.

Environment: Agile, SQL Manager, Jira, MS Visio, MS Excel, MS Word, MS PowerPoint, SCRUM Board.

Confidential

QA Lead/ Business Analyst

Responsibilities:

• Played QA Lead role in an Agile environment, Conducted Inception meeting to capture and dividing the requirements into user stories and performing Onsite/Offshore coordination for Knowledge transfer.
• Conducted and coordinatedRetrospection and Sprint Planning meetings.
• Extensive used JIRA tool. Worked along with Product Owner and Business users to prioritize User stories so that right stories are handled in the upcoming Sprints.
• Responsible for the working along with the Project Manager for estimating hours and establishing a testing team for multiple CMMi level 5 projects.
• Worked on Automation feasibility and Scripting for Consumer Lending projects.
• Performed “Database Testing” and “Data warehousing ETL Testing”, Created SQL/PLSQL scripts for data validation.
• Identified bottlenecks in the source- target mappings, tuned ETL procedures and optimized load and query performance by 70% by coordinating with Database team.
• Managed all phases of testing for assigned components while ensuring that test plans & cases are complete and meet business requirements
• Conducted walkthroughs with the test team to further their understanding of the requirements and help them formulate the test planresolving Critical Production and high priority bugs
• Facilitated complete UAT process - creating UAT schedules, testing guidelines.
• Coordinated with Release Engineering Team to create & maintain automated nightly build scripts verification for conducting smoke test.
• Conducted research and documented bug reports following agreed-upon processes immediately upon discovery of a quality problem
• Updated test execution status following agreed-upon processes as part of regularly-scheduled test status updates. Traced test cases and results back to specific quality risks
• Provided accurate and precise estimates for assigned task duration along with confidence levels and foreseeable dependencies to Test Manager
• Designed and created a wide range of documentation; training manuals and user guides for business clients and end users. Created (UAT) plans with several test scenarios to ensure that the proposed features and functionalities are functioning correctly.

Environment: Agile, SQL Manager, Jira,Java, Dotnet,SOAP-UI, QC, ALM, MS Excel, MS Word, MS PowerPoint, SCRUM Board.

Confidential

QA Test Engineer

Responsibilities:

• Conducted inception meetings along with project manager and with users to determine the scope of the project and estimate the number of points in a CMMi level 5 project
• Conducted stand-up meetings to provide a status update to the team members
• Examined User requirements, specifications, documentation, helper files and other Project documentation to assure quality of products and tests to be developed
• Conducted Sprint Retrospection and Sprint planning meetings.
• Performed manual static testing as well as Web Service testing using SoapUI tool.
• Developed test plans/ use cases/ scenarios based on BRD and FRD intransitioning from Waterfall to Agile / Scrum environment.
• Managed all phases of testing for assigned components while ensuring that test plans & cases are complete and meet business requirements.
• Responsible for collecting the application specifications from Business Analyst and organizing the requirements to develop Test Cases.
• Validated .DAT files for each & every workflow run in Staging Environment. Performed Regression testing to test the impact of bug fix.
• Used HP Quality Center to log, monitor, and update defects found during testing.
• Involved in writing and eventual use of Test Plans and Test Scripts; and Execution of Test Cases using HP Quality Center.

Environment: Agile Scrum, HP QC, HP ALM, Oracle,Java, XML, Bugzilla, MS Word, MS Excel.