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Salesforce Qa Tester Resume

Florham Park, NJ


  • 7 years of experience in Software Testing and more than 3 years in testing Salesforce/CRM based platform and consulting with real time software products in Web based and Client Server based application in Window and UNIX Environments.
  • Experienced in the area of Requirements gathering, Business process document analysis, Test Strategies, Bug Tracking, and Test Execution
  • Strong experience in Defect Management Tracking System, Defect reports, Quality Assurance, followed Test Standards, Guidelines and Procedures
  • Strong experience in testing using testing tools Quick Test Professional (QTP)/ Unified Functional Testing (UFT), Application Lifecycle Management (ALM)/Quality Center to execute Automation and Manual process of the test
  • Experienced writing VB script in Excel Macro platform and automating the Cell results in Excel sheet
  • Experienced in Test execution for the Page Layout - Search Layout, Workflow rules in Confidential
  • Experienced in developing and enhancing Data driven framework, Key Word framework, Hybrid framework for Automation projects using QTP
  • Highly Experienced in preparation of Test Planning, Test Case writing, Test Execution and Requirement Mapping with Test Cases and used HP QC/ALM
  • Involved in execution of SQL Queries on Oracle and SQL server tables in order to verify the successful data migration, data existence in the database


Operating System: Windows, UNIX, LINUX

Database: Oracle, MS SQL Server, MySQL, MS Access

Testing Tools: HP ALM/Quality Center, ECATT, QTP/UFT, WorkSoft

Application: Salesforce, SAP-ERP ECC 4.6/5.0/6.0, CRM, MS Dynamic CRM

Language Skills: VBScript, JavaScript, HTML, XML

Others: Word, Excel, Power Point, QuickBooks, MS Visio


Confidential, Florham Park, NJ

Salesforce QA Tester (Automation Project)


  • Responsible for generating Automation Plan and estimated Delivery time for Functional, Regression, Integration, System Integration and User Acceptance Testing (UAT)
  • Prepared Automation test scripts for Functionality and Regression testing of web application using QTP
  • Completed and Performed GUI testing, Data-driven testing using QTP.
  • Utilized different types of Check points using Quick Test Professional
  • Performed testing on Visual force page, Apex classes, Triggers and testing the functionality in Confidential
  • Actively Involved in setting up the testing environments and build test data for testing flows to validate and approve the positive and negative cases
  • Validate at each stage of Error tables for failed records and also make sure the records are updating the error logs and triggering the email notifications to support teams in Salesforce
  • Involved in designing and developing a Keyword driven Framework for Test Automation using Quick Test Professional
  • In Excel Macro used VBA to automate the addition, subtraction and multiplication function
  • Used the Record Run set to generate the file in Excel Macro
  • Experienced in designing and developing Data Driven automation framework, reusable functions in UFT
  • In VB scripting used IF else statement, Loop Conditions etc. for developing the scripts for different scenarios
  • Wrote and executed SOQL queries using Confidential platform
  • Familiar with Replace function, parameterization, string/integer function for Automation Test script
  • Automated Record to Run Test scenarios in Finance and SD module transactions for the whole end to end flow scenario
  • Worked on Order to Cash scenarios, Subcontracting scenario, Planned and Production order scenario, Procurement through MRP scenario

Confidential, Rochester, NY

Salesforce QA Tester


  • Actively involved in the design stage of SDLC phase and took part in the meetings with the client, Business Analyst and the development team
  • Responsible for designing and execution process of Functional, Regression, Integration, System Integration and User Acceptance Testing (UAT)
  • Parameterized UFT scripts for use with varied, controlled test input values like runtime-generated, user-defined, or from data sources
  • Responsible for internal and external Reviews for Test Description document and track the review records till closer
  • After Designing, and developing the Custom objects, validation rules, Page layouts, Custom tabs, components, VisualForce Pages tested the custom object, tabs and visual forces very thoroughly
  • After Designing, developing and deployed Apex Classes, Controller Classes and Apex Triggers, packages for functional needs tested the Classes, controller classes and Apex Trigger and other packages in Confidential
  • Did Integration Testing to test connection with PeopleSoft FT and back end with Salesforce as User Interface in Confidential
  • Performed Data-Driven Testing, Text Output values by using Global and Local spreadsheets in UFT for testing multiple data
  • Automated SRM portal, Salesforce portal, SAP ECC 6.0, Business processes for a huge number of scenarios
  • Automated SCM(MM) module, Finance and SD module transactions for the whole end to end flow scenario
  • Worked on Manufacturing scenario, Subcontracting scenario, Planned and Production order scenario, Procurement through MRP scenario
  • Produced a generalized script that would automatically determine the number of Safety stock in MM03 and in MMBE and script would automatically complete the good issue while Available stock gets more than Safety stock
  • Coordinated QA Activities across multiple projects and releases, go live support, Created test plans, test cases, and test metrics

Confidential, Houston, TX

Salesforce QA Tester


  • Responsible for preparing and sending the deliverables like weekly status reports to the QA managers and project lead
  • Involved in analyzing and reviewing the business requirements documents
  • Worked as Quality Center Administrator to maintain users, groups, domain, projects, and policies
  • Automated the different types of ERP applications: SAP ECC 6.0, CRM, web application
  • After Designing, developing and deployed Apex Classes, Controller Classes and Apex Triggers, packages for functional needs tested the Classes, controller classes and Apex Trigger and other packages in Confidential
  • Performed Ad-hoc, Smoke, Functional, Acceptance, System, Integration, Usability, and Regression testing etc. during different stages of the application development
  • Involved in Logging bugs in the Quality Center
  • Automated the different types of ERP applications: SAP ECC 6.0, CRM, web applications
  • Prepared generic Log in Function to Automate the Software regardless of open and close mode
  • Worked on whole P2P processes: Purchase Requisition, Purchase Order, Good Receipt, Invoice Receipt, Automatic Payment Program Run
  • Developed the script in a way so that output of first script would be the input for next script and here no manual intervention was required
  • Used Object dictionary to store the value in a variable, so it can be used for the following scripts for the same Test Scenario
  • Worked with Recurring entries, Down payment, advance payment to the vendor in AP
  • Worked on Intercompany Purchase Order, Sales order, ASN IDOC validation, Goods Receipt, Invoice Receipt, Logistic Invoice verification
  • Customized the QTP Test as per the Test Case by using the VB-Script, performed Cross browser testing using QTP
  • Build QTP Test Scripts using Descriptive Programming and enhanced the scripts through Parameterization, Synchronization, Correlation, Regular Expressions, Check Points, Customized Exception handling and VB Script

Confidential, Peoria, IL

QA Analyst


  • Developed Test Plan Design and Test case design based on the system requirements/Business requirements
  • Written Test scripts in Excel and exported scripts to HP Quality Center and executed the scripts
  • Participated in regular Code Review and Defect analysis meeting
  • Prepared weekly and monthly status reports and submitted them to Lead and Business process manager
  • Monitored the bugs and classifying them based on the severity level and reporting, assigned the bugs to the right resource
  • Verified SAP sales order log for error message and opened defect and assigned defect to the responsible resource
  • Perform Integration and Regression Testing, tracked the show stopper and worked with developer for new issues
  • Tested Application in different Environments: Pre-prod, Quality Server, Temporary development server
  • Followed Agile Methodology for better performance
  • Created Checkpoints and output values for the content builder and appliance by using QTP
  • Worked on QTP Framework and modified necessary Framework components
  • Mapped GL account with the regular bank accounts, set up the forms, configured lock box for house banks, configured business partner’s bank
  • Worked with Electronic Bank Statement, processed the EBS, Cash journal

Confidential, Hershey, PA

QA Tester


  • Worked on UAT Team and Prepared Test Cases, Documents, Tested UAT Scripts Using QTP
  • Accountable for Testing Cycle 1, Testing Cycle 2 and Cycle 3 in FI modules: Asset Accounting, New GL, A/R and A/P
  • Responsible for on time Test Case execution Delivery and meeting the deadline in the client site.
  • Run the test cases for different types of testing such as Unit testing, Integration Testing,
  • Regression and UAT (User acceptance testing)
  • Executed the test Run Automatic Payment program for intercompany code Stock Transfer Order(STO) in integration scenario
  • Executed Scripts on SAP Net Weaver, SAP Portals, Confidential and other various Web Applications
  • Experienced in whole Procure to Pay processes (P2P) like Purchase Requisition, Purchase Order (ME21N), Good Receipt/Invoice Receipt (MIGO), Logistics Invoice verification (LIV/MIRO), Automatic Payment program run (F110)
  • Created Descriptive programming in QTP and Created Re-usable Functions
  • Conducted Data Base Testing (Back End Testing) using creating SQL and PL/SQL Coding as per customer requirement.
  • Involved in Regression Testing using Quick Test Professional - QTP
  • Experienced in developing enhanced Data Driven Framework using QTP
  • Worked on Unix Shell Scripting to automate the script which would be running daily basis, designed, developed and Generated Reusable automated Test Scripts in QTP

SAP FICO Tester (Manual/Automation)

Confidential, Chantilly, VA


  • Implemented the launch Script where loads the library functions into QTP
  • Maintained Library functions for reusable functions in QTP
  • In QTP incorporated various check points and Regular Expressions in Scripts where required
  • Used Recovery Scenarios for pop ups in scripts where ever required using QTP
  • Involved in blueprint, realization, and go-live support in Fico module
  • Updated scripts in Expert view of QTP by coding VBScript and wrote the functions in Function Libraries and associated the required function libraries to each test using QTP.
  • Involved in analyzing and gathering business requirements
  • Involved in SQL server testing by doing code compliance testing, performance testing and integration testing.
  • Prepared new release notes, test report and delivered to team

Confidential, Charlotte, NC

QA Engineer (Manual/Automation)


  • Engaged with Business Users, process managers and Developers to create complete test plan accordingly to project schedule time frame
  • Attended meeting for Functional spec, Test strategy, Test plan, and Test cases reviews to ensure they meet business requirements on daily and weekly basis
  • Involved in estimating the effort required to build the automation scripts
  • Maintained a Requirements traceability matrix in order to keep the clients and all the teams up-to-date with the current progress of the project
  • Ensured alignment of requirements into test conditions & scripts
  • Involved in risk based testing approach with technology and business partners in order to detail out risks related with the project requirements and the risk mitigation approach
  • Provided design documentation for the test automation projects for knowledge transfer and standardizing Automation Testing procedures
  • Executed test cases in the System and Integration environments
  • Understood of Business Requirements and shared the same with offshore team
  • Responsible for planning, strategy and schedules, progress and status reporting
  • Fixed most of the issues, Defects in scripts for new versions of application on time
  • Assisted QA groups to copy data from one project to other.

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