Sr Qa Analyst/engineer Lead Resume
SUMMARY:
Senior Software Quality Assurance/Engineering Lead professional seeking to leverages my achievements, skills, and experience. Specific highlights include creation/implementation of the test plans for mobile applications. Experienced in end - to-end client server architectures, native app testing, user-experience testing. Knowledgeable in manual, automated testing test- driven/behavior-driven development driven concepts.
TECHNICAL SKILLS:
- Microsoft Word Microsoft PowerPoint Microsoft Excel Microsoft Access Jira Selenium Webdriver
- Microsoft Access Microsoft Project Microsoft Outlook Testlodge Git Jenkins
- Test Track Pro Visio HTML JavaScript BrowserStack XCode
- Bugzilla Dreamweaver HP ALM Litmus Charles Proxy Hockey App
- Load Runner Rational Rose New Relic SQL Postman 2 Leap Motion testing
- Unix (Motif) VMWare Fusion Oracle CRM OD PL/SQL Selenium Version One
PROFESSIONAL EXPERIENCE:
Confidential
Sr QA Analyst/Engineer Lead
Responsibilities:
- Web Services and API testing utilizing Charles Proxy, Restful, Postman2
- Web/Mobile iOS, Android Application & GUI testing
- Designed and developed test plans to validate web content and mobile applications to match business requirements and technical specifications
- Performed 508 Compliance testing
- Test case management utilizing Version One, Sharepoint, Confluence and HP ALM
- Provided training and technical guidance to junior QA personnel
- 7+ years working within a structured Agile development environment
- Excellent communication skills in documenting and reporting defects and other software issues
- Detailed understanding of development lifecycle and quality assurance phases
- Executed test scripts and documented defects for test scripts where actual results did not successfully meet expected results
- Provided production support during go-live events
Confidential
Lead QA Analyst
Responsibilities:
- Built the QA Department from the ground up
- Website, Tablet, mobile device, GUI & Banner Ad testing
- Drafted the Confidential Digital Testing Process document
- Authored the Confidential QA Plan, Test Plan matrix and various templates to guide the QA process
- QA Lead for all digital projects testing (web, tablet and mobile)
- Coordinator for all QA testing assets on/offshore
- Digital Banner Ad and HTML Email testing
- API testing
- Performed 508 Compliance testing
- UX-testing for Leap Motion
- Cross-browser testing for web, tablet and mobile applications
- Administrator of Test suites ( Jira, TestLodge, BrowserStack, Campaign Monitor, Mail Chimp, Adform and Litmus)
- Automating the manual test scripts utilizing Selenium IDE, RC, Webdriver and building the test Framework
- Provided production support during go-live events
- Sitecore testing of client webpages/websites
Confidential
QA Analyst
Responsibilities:
- Conducted a continuous process improvement assessment of the Financial Services Call Center
- Utilized SQL in an attempt to bridge reports between Oracle CRM and Cognos BI
- Researched Oracle CRM On Demand WSDL, Migration Tool, and Data Loader for use in Call Center Operations
- Updated knowledge of Cognos BI ver 8.3/10 Dashboards and Scorecards for reporting Financial Service Center metrics/analytics
- Documented functional/non-functional requirements for the Customer Portal SSO document
- Performed functional testing of Customer Portal Login page to enhance the user experience
- Created/Implemented of the Confidential Financial Services Quality Assurance Plan
- Drafted the Quality Assurance Test Plan for the Confidential Customer Portal system Refresher Training 11/08-03/11
- Updated knowledge of QTP v. 9.1, 9.2, 10.0 and Quality Center v. 10
Confidential, San Francisco, CA
QA Test Engineer
Responsibilities:
- Tested pre-release video games and verified functionality, data content, performance, usability, and hardware (console & mobile)/software compatibility, French localization testing
- Generated accurate reports concerning the disposition of multimedia products and associated material
- Scheduled test execution and test script design estimations
- Generated test cases and performed regression testing
- Supported internal and external customers
- Documented software build assessments
- Managed defect reporting utilizing Bugzilla
Confidential, San Rafael, CA
QA Software Game Test Engineer
Responsibilities:
- Designed test plans, scenarios, scripts, or procedures
- Planned test schedules or strategies in accordance with project scope or delivery dates
- Performed root cause analysis of all defects reported during product testing, French Localization testing
- Identified, analyzed, and documented problems with game function, playability or content
- Executed test scripts through manual methods
- Supported internal and external customers
- Managed defect reporting utilizing Test Track Pro