QA Project Manager Resume Massachusetts - Hire IT People

SUMMARY:

Seasoned Healthcare professional with 11+ years of experience in software testing, system analysis and project management
Extensive knowledge in various Healthcare domains including Plan Sponsor, Enrollment, Billing Operations, Broker Portals, Pharmacy and Provider Management
Performed many key roles within the healthcare domain including QA Manager, QA Application Architect, Sr. System Analyst, Subject Matter Expert, and Test Analyst
Well Experienced in onsite - offshore model managing mobile testing, migration testing and end to end testing projects providing test solutions for large healthcare programs like HCR, MLR, and PPO reforms involving various technologies
Proficient in writing Test strategy, test plan, test scripts and test result summary reports

TECHNICAL SKILLS:

Testing Tools Used: Quality Center, Clear quest, Clear case, Startool, Endevor and Perfecto

Project Management Tools Used: MPP and Quick Base (Intuit tool)

Agile methodology: Scrum trained

PROFESSIONAL EXPERIENCE:

QA Project Manager

Confidential, Massachusetts

Responsibilities:

Designed and implemented a well-structured QA-testing process including Unit, Integration, Functional and User Acceptance testing to ensure that system accurately measures providers quality and efficiency of the treatment as per the business rules mandated by the PPO reform
Reviewed test plans and procedures to ensure adequate coverage of system requirements
Collaborated with development and business teams to resolve testing problems and system failures
Strengthened business unit relationships and ensured timely delivery of quality deliverables
Contributed to budget savings while managing the test program and leading it to completion
Developed and monitored continuous improvement programs, aiming to reduce the number of defects and improve levels of quality

UAT Program Manager

Confidential, Massachusetts

Responsibilities:

Played a key role in developing an enterprise wide strategy for a seamless migration of 1000+ IT employees across the client organization to Windows 7 platform and lead the User Acceptance Testing process assuring the Business developed test plans meet the scope of the project
Created and Implemented Defect management and test management procedures
Assisted PM with software readiness for production; by identifying areas of potential risk, by assuring the development of contingencies and by validating that the software meets critical business criteria.
Managed IT Test Lab Services

Sr. System Analyst

Confidential, Massachusetts

Responsibilities:

Managed the business user adoption/migration of the clients strategic Confidential initiative
Created and executed full scale project work plans, project documentation and associated communications documents to ensure timely and successful completion of upgrade
Held complete responsibility for, execution of the external and internal user communication plan creating and owning the user upgrade plan involving migration of 1,200 external and 600 internal users to new platform
Leading the user upgrade events, providing oversight to the QA lead to ensure they align with User upgrade activities.
Owning the user data, creating segmentation of migration waves and tracking results

QA Project Manager

Confidential, Connecticut

Responsibilities:

Managed the test planning and execution of a complex Confidential migration program that involved migration of members PHI and claims data to Confidential owned new pharmacy system
Managed QA budget, scope, schedule and ensured project meets both schedule and operational targets
Acted as a liaison between two companies and developed numerous templates to document testing strategy, test plan, defect status and communication protocol
Ensured active communication between client and offshore team and translated the project information without losing its meaning and in a lingo that is best understandable by client and offshore team

QA Application Architect

Confidential

Responsibilities:

Lead SME and managed the end to end testing of key healthcare programs HCR and MLR by ensuring that the client owned applications accommodate the business rules as mandated by the program
Held responsibility to document, implement, monitor, and enforce all processes for testing as per standards defined by the organization
Estimated testing efforts and obtained management support for the time, resources and budget required to perform the testing
Supervised the work of team members, offering constructive feedback on their work performance
Prepared project dashboards to document project status, health and metrics and presented to management team

QA Subject Matter Expert

Confidential

Responsibilities: