PROFESSIONAL SUMMARY:

• Over 15 years of Quality Assurance experience in all phases of SDLC, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, defect management, and metrics reporting.
• Over 9 years experience managing projects in challenging, fast - paced consulting environments, including SOX compliant SDLC design and implementation, QA Testing, Internal Auditing and ongoing post project client support.
• Adept at using manual testing tools to troubleshoot systems. Proficient in the following forms of testing: integration, user acceptance, positive and negative, functionality, and regression.
• Skilled in the development of use cases, user interface specifications, and user requirement specification documents.
• Experienced in facilitating application design and documentation reviews with developers, business analysts, and user representatives / stakeholders.
• Superior analytical, troubleshooting, communication and presentation skills.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Senior Quality Assurance Analyst

Responsibilities:

• Responsibilities include review functional requirements, writing test scripts/scenarios to verify stated and implied requirements, execution of test scripts/scenarios and defect tracking and resolution.
• Sr. SQA Analyst will collaborate with the teams to identify necessary testing, and assist with BDD examples written in JIRA stories.
• Manage all QA aspects of projects including providing; scoping testing efforts, creating and executing test BDD examples and, defining/creating test data, communicating status and providing requirements for automation.
• Manage all QA defects and stories as well as bugs within the assigned sprint team, including backlog grooming and three amigo strategy sessions.
• Execute manual and automated test scripts and test scenarios within the current sprint cycle, testing service layer, API calls and responses for Spring Batch processing as well as Spring XD processes of multiple credit bureau QA test scenarios
• Validate and execute Postman scripts and SoapUI automation test scripts accompanied by Groovy framework, and Gherkin step descriptions
• Validate and confirm data output stored in Oracle, Mongo databases as well as XML to requirements
• Assist with high volume load testing in SpringXD

Confidential, Atlanta, GA

Senior Quality Assurance Analyst

Responsibilities:

• Created and implemented a structured QA process including a QA Training document library, Quality Center ticket coordination and processing, formalized QA and UAT process, weekly QA Scorecard, and QA Release Notes for all testing projects.
• Performed back end services testing using SoapUI. Oracle database validation testing using SQL Developer, and UNIX log file exception verifications using Putty for multiple environment configurations.
• All test cases, executions, results, defects, and requirements mappings are managed by using HP ALM / Quality Center 11, Alfresco, Google document libraries and Marathon. Worked as the QA resource for a customized version of Salesforce.com, a Global Sales Technology application.
• Performed testing integration of multiple external systems that are combined into one customized global Salesforce.com application, including Mobile testing for Salesforce1.
• Assist with system design reviews and requirements gathering and documentation.
• QA tester for several other Sales web applications using Oracle databases.
• Acting as the PM, BA, QA, and release coordinator for the web application testing projects.

Confidential, Atlanta, GA

Quality Assurance Consultant

Responsibilities:

• Design and implementation of SDLC processes and tools to support a Quality initiative using Microsoft Visual Studio 2010 Ultimate.
• Implement Quality infrastructure and methodologies, including standards and best practices.

Confidential, Atlanta, GA

Quality Assurance Consultant

Responsibilities:

• Working as a Quality Consultant for the Professional Services group, I have provided ongoing consulting services and support for all clients listed below in addition to the specific tasks listed.
• JIRA issue tracking tool implementation and training, Sharepoint project design and implementation, Change Management process implementation, Quality process and methodology implementation.

Confidential

Senior QA Consultant

Responsibilities:

• Create and maintain test plans and test cases for development of Java based web services applications
• Developed tools and scripts to aid in testing web applications and services
• Execute test cases and XML scripts to validate web services
• Report defects and document retest results of code changes
• Provide QA testing metrics which include defect correction response times
• Perform database validations as well as integration validations for XML transactions
• Provide database schema improvement recommendations to client

Confidential

QA Consultant

Responsibilities:

• Provide QA test estimates, create test scenarios, write QA test cases and test plans.
• Execute test plans and perform UI, Integration, System, Regression, and Business Process testing for new and existing functionality.
• Provide defect detection and reporting within BugNet, as well as retesting of defects and providing daily status reports
• Develop testing strategies for new and existing functionality.
• Create new test plans and test cases for enhancements and change requests to web applications
• Perform database validations as well as integration validations for XML transactions.

Confidential

IT QA Manager

Responsibilities:

• Analyze current working SDLC process flows for all IT related projects and requests for all platforms. Created recommendations and provided SOX compliant solution presentation to IT Management team.
• Design and implemented new SOX compliant SDLC processes for all types of IT incoming work requests, including project work and daily user requests.
• Installed, administered, and maintain NetResults ProblemTracker v.5.54 and Tracker 6.0.1 for managing all IT work and support the new SOX compliant processes.
• Create and maintain all SOX complaint process related supporting documentation, including training manuals, and policy / process documentation.
• Perform training for all new SOX compliant SDLC processes and ProblemTracker tool training to internal IT Staff and external user community.
• Assist the user community in multiple locations (Plants) as an IT Department liaison.
• Attend design reviews for system enhancements, created test plans, scenarios and test cases to validate code changes.
• Perform QA testing activities for AS400 / Web code changes, include large complex projects. These duties include: providing QA estimates, creating test scenarios, writing test cases and plans, QA test case execution, defect detection and reporting, working with programmers to resolve defects, retesting of defects and reporting results.
• Perform User Acceptance Testing (UAT) for AS400 / Web related Enhancements and new systems.
• Perform Management Reviews of all Enhancements and Defects prior to installation.
• Report testing schedules and metrics to management to adhere to given deadlines, including quarterly team metrics for performance reviews.
• Attend weekly Change Control meetings and provide reports, metrics, and documentation as requested by the IT Management team.
• Perform daily work assignments for a programming team of 22 people. Managed all user initiated requests for the IT department from two companies (KMA & KIE)
• Summarized time schedules for consultants at Kubota to reconcile with monthly invoicing
• Assist with internal and external audit staff with SOX compliance Control Objectives Business Information Technology (COBIT) testing.
• Maintain MS Project schedule for all IT Department development and infrastructure projects.

Confidential, Atlanta, GA

Systems Quality Assurance Analyst

Responsibilities:

• Attend design reviews for new features and created test plans, scenarios and scripts to support code changes.
• Execute test scripts and test scenarios for the following types of Feather WiFi networks: Retail, Occasional, Free Use, and Wholesale Billing portals.
• Discover and document defects by entering into ExtraView as well as retest and analyze corrected defects.
• Effectively communicate severe or production down issues to QA Manager / QA team as well as the entire Municipal WiFi network staff.
• Perform defect verification testing in production based WiFi networks as well as QE Environments.
• Implement established and new Municipal QA processes within the Muni QA team.
• Established internal and external user training materials for Wholesale Billing, Free, and Occasional Portals.
• Work with project team to ensure successful test integration and municipality launches.

Confidential, Duluth, GA

Senior Quality Assurance Analyst

Responsibilities:

• Defined and implemented Software Development Lifecycle for defect tracking, all QA processes, and all related testing activities.
• Installed, administered, and maintained Mercury TestDirector 8.0sp2 and TeamTrack 6.2 for onshore and offshore QA and Development teams to support the SDLC.
• Performed design reviews for new features and created test plans/cases in TestDirector.
• Worked closely with the Product Management team to design the initial User Interface for the application as well as performed development design documentation reviews.
• Assisted in installation, configuration, and maintenance of QA test lab to support testing activities.
• Organized and performed QA testing activities for Alpha and Beta builds, including activities which include using the test tools to support them, such as: created test sets, executed test cases, reported results, documented defects, provided daily testing metrics to management team, and mapped defects to test cases and requirements.
• Discover and document defects by entering into TeamTrack as well as retest and analyze corrected defects.
• Led a team of ten quality assurance analysts, including both offshore and local resources.
• Trained new QA analysts & offshore resources in TestDirector and TeamTrack processes and procedures.
• Created and maintained all TestDirector and TeamTrack internal user documentation.
• Evaluated and performed automated regression testing using Mercury QuickTestPro 8.0.

Confidential, Duluth, GA

Quality Assurance Test Engineer

Responsibilities:

• Review design specifications for errors, assumptions, accuracy and provide feedback to designers and business analysts.
• Develop estimates and testing strategies for new functionality.
• Create new test plans and test cases for enhancements and changes to the client server application.
• Execute test plans and perform adhoc testing for new and existing functionality.
• Test installation, data setup and services functionality including direct deposit and online banking functions.
• Discover and document defects by entering into PVCS Tracker as well as retest and analyze corrected defects.
• Report testing schedules and metrics to management to adhere to given deadlines.
• Perform Peer reviews of other QA team member’s test plans for accuracy and completeness.
• Communicated effectively and provided suggestions to other team members on ways to improve existing processes and procedures.