SUMMARY:

• An effective Quality Assurance professional with a broad experience set comprising both manual and automated testing in a career spanning over 8 years.
• Proficient in functional testing, integration testing, regression testing, smoke testing, performance testing and load testing.
• I have also worked with the business and key stakeholders to support them during UAT (User Acceptance Testing).
• Over 8 years of experience as Software Quality Assurance Analyst.
• Have been involved in all the stages of the software development life cycle and Test Life Cycles
• Involved in analysis, design and quality assurance of Client, Server and Web Applications for various industries.
• Expertise in automated tools like Mercury/HP Quick Test Professional, HP Quality Center, Test Director.
• Executed different types of Test Suites: Smoke, Integration, Functional, Regression, GUI, System Testing, Compatibility, Installation, and Black Box Testing
• Analyzing Customer Specific Design Documents, Functional and System requirements specifications (FRS & SRS).
• Overall knowledge in Test Plan creation, Test Case Design, Test case Review, Test Case Execution, execution of Test scripts, Testing tool Usage, Defect management, Preparing Test reports, collecting and analysing test metrics.
• Executed and updated SQL queries for manual and automated Back - End (Database) Testing.
• Expertise In developing external custom functions using VBScript and using Descriptive Programming for QTP.
• Created Custom Code and Implementation of Data Driven Testing Using QTP tool for parameterization.
• Created web, UI tests using Cucumber test automation tool.
• Proficient in Quality Center (QC) for Test Planning, test designing, test Analysis, test Execution, and Defect Reporting and Tracking.
• Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations.
• Well versed with UNIX commands and Shell Scripting.
• Worked with different teams to run tests in continuous integration environment (Jenkins) and report on results.
• Executed browser compatibility testing (IE, Firefox, Chrome) for web based applications.
• Good working knowledge of major operating systems and tested applications developed in wide variety of environments viz., Windows, UNIX.
• Domain expertise in banking, healthcare, telecommunications and mobile applications.
• Experience in creating Requirements Traceability Matrix to ensure comprehensive test coverage of requirements.

TECHNICAL SKILLS:

Operating Systems: UNIX, Windows 95/98/NT/2000/XP/7

Programming Languages: SQL, C#, HTML, XML, ASP.NET, Java, Groovy

Databases: Oracle, DB2, MS SQL Server 2000/2005/2008 , MS Access

Tools: HP-Quick Test Pro, HP-Quality Center, Test Director, HP ALM, Bugzilla, Selenium RC, Cucumber, Gherkin, Jenkins

Scripting: VB Script, Java Script

Development Methodologies: Waterfall, Agile, V Model, Prototype, Spiral

Other Skills: Business Process Engine, MS Office, Restful and SOAP

TECHNICAL EXPERIENCE:

Confidential, Richardson, TX

QA Analyst

Responsibilities:

• Design test plans and procedures;
• Design and documentation of all test scripts, including: procedural steps and expected behavior;
• Documentation of all actual behavior;
• Documentation and reporting of all instances where actual behavior does not match expected behavior;
• Coordination with the development team in identifying and fixing bugs;
• Performed unit testing using C#;
• Documentation of product performance;
• Developed hybrid automation framework in C# by using Page Objects framework.
• Used Jenkins to create and run deployment jobs.
• Continuous monitoring of jobs and analysis of the failures on Jenkins environment.
• Develop testing programs that address database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability;
• Performed test automation for web application using Cucumber.
• Test application/software/product in multiple environments, including multiple browsers;
• Map business requirements to test scripts and cases
• Reconcile all test results from all test cases and groups.
• Uploaded and configured WADL file to SOAPUI and Jmeter applications to test the web services application.
• Done performance testing of the web services using Jmeter scripts.
• Develop optimized UFT/QTP scripts for regression testing with data sources.
• Experienced on demonstrating the Automation Framework in QTP/UFT to client and driven project status calls with client.

Environment: HP Quality Center, SOAP UI 5.2, Selenium RC, Telnet, Rally, Quick TestPro 11.5, Web services, UNIX, SQL Server 2014, C#, Jmeter, VB Script, XML, MS Office, ASP.NET, IBM Rational Quality Manager, IBM Rational CLM, RTC, IBM Rational Jazz, UFT

Confidential, Baltimore, MD

Sr. QA Analyst

Responsibilities:

• Extracted high-level use cases, test scenarios in interaction with development team.
• Involved in authoring of InDesign templates and publishing the content on to CQ5 pre-production, UAT environments.
• Set up QA environment using CQ5 WCM.
• Performed manual functional testing of re-designed site across cross browser and cross platforms.
• Tracked QA issues using Jira, Confluence along with defect logging that includes technical, logical, functional, UI, Server, CQ5 Sling issues.
• Created manual test cases in HP QC/HP ALM for various user stories based on release and sprint plan.
• Prepared and executed Regression suite for UA Brand functionality in tandem with offshore team members.
• Executed Automated Test Scripts using Selenium RC and C#
• Worked on Testing of Restful Web Services using SOAPUI.
• Developed unit test cases using C# to verify the various functionality of the application under test.
• Authored functional design changes, design style guides, CQ5 training and deployment instructions to UA Dashboard on atlassian Confluence.
• Involved in performance and load testing to determine variances in upload and publish times.
• Tested InDesign features such as Brand Panel, asset search, collections, metadata sync with DAM and sorting of data.
• Ran tests by using Selenium remote control in different browsers.
• Developed Groovy scripts to test report application output.
• Implemented various scenarios in Companion App such as opening, saving and packaging of files in Adobe Illustrator, Photoshop and InDesign.
• Worked with CRXDE to manage files, folders, templates, components, properties and enable permissions and access for various users in the backend.
• Performed regression testing for new builds and every modification in the application using Selenium RC.
• Expertise in testing the web pages on MAC OS X, WIN on various versions of IE, Chrome, Firefox, Safari browsers along with the use of virtual machines.
• Co-ordination with Adobe Test team on QA issues as part of UA site functional testing.

Environment: Adobe Experience Manager 6.0, InDesign CC 11.2, Jira, CRX 2.3, Companion App, Photoshop, Illustrator, Confluence, Web Developer, Groovy, MS Office, DMS, Selenium RC, C#, Restful and SOAP, HP ALM, Cucumber

Confidential, Middletown, NJ

QA Analyst/Lead

Responsibilities:

• Develop Test Plans, Test Scenarios and detailed Test Tracks based on the User story documents, Business Requirements and Functional specifications.
• Contributed towards providing management with test metrics, reports and schedules.
• Extensively involved in managing defects, collecting status reports from team members and conducting meetings with personnel from upstream and downstream application systems to resolve critical and high priority defects.
• Executed various levels of automation testing to perform data driven testing, running regression tests using customized scripts and stored features in tools such as QTP
• Executed test cases and test scripts for manual and automated testing. Defects are raised in the HP Quality Center/ HP ALM for logging, tracking and reporting bugs in the application.
• Executed Load and Performance tests by using Jmeter and by using console logs to validate system response times as per SLAs
• Involved in Database testing which included designing and manipulating test data, validating stored procedures, jobs, triggers and replication of issues.
• Tested the client application which was developed using ASP.NET on the frontend.
• Analysed request/response messages to validate how effectively WSDL contracts are being used by running backend API’s.
• Worked on Rally Agile software tool to manage all aspects of the system testing process.
• Used Putty to trace log functionality and to verify server side data with the information passing to downstream systems to make sure orders are processed successfully.
• Used UNIX commands to track order information and the errors generated in case of API failures.
• By using SOAP UI, we were able to perform API Web services testing to check the response from the system.

Confidential

Responsibilities:

• Developed and Executed Test Plans and Test Scripts.
• Reviewing Requirements with Business
• Defined, managed and coordinated the testing process to ensure successful and consistent testing activities.
• Executed various SQL Queries to perform the backend testing.
• Involved in test data identification and preparation
• Developed C# class libraries and NUnit test scripts to test XML build data files.
• Performed validation on different test environments Message QA, UAT and PROD environments
• Performed testing on iPad and Desktop
• Involved in end to end testing of the application and its interactions with ERP systems using SOA and Middleware.
• Created web UI tests using Gherkin
• Co-ordination with Development Team & Business team.
• Involved in Defect triage meetings and Test Reporting
• Maintaining the traceability between System Requirements and Test cases.
• Coordinating with development team during requirements review, design review and test case reviews.

Environment: HP Quality Center, SOAP UI 5.2, Telnet, Rally, Quick TestPro 11.5, Webservices, UNIX, SQL Server 2014, Jmeter, VB Script, XML, MS Office, ASP.NET, HP ALM, Gherkin

Confidential, Irving, TX

QA Analyst

Responsibilities:

• Participated in the requirements gathering sessions to ensure the requirements were measurable
• Analyzed the Business and Functional Requirements to eliminate ambiguity and ensure testability
• Developed Test Plans, Scenarios and Test Cases from use cases, requirements and functional specs
• Examined, validated and familiarized myself with the Application, Data and Customer workflows
• Conducted cross browser testing using various browsers such as IE, Chrome and Firefox.
• Stress/Load tested the servers to determine resource utilization during peak expected traffic
• Performed tests for Functionality, Security, GUI, Configuration, System and Backend
• Executed and monitored test scenarios and analyzed test results in QTP
• Customized the scripts according to the requirements by inserting functions and loops.
• Was able to create, monitor and track defects using HP ALM.
• Participated in defect review meetings and also reviewed Unit Test Results from the development team.
• Performed Regression Tests to ensure product integrity after modifications and enhancements.
• Extensively used Standard and Text Checkpoints using QTP.
• Scripted and executed queries in test databases
• Helped create the UAT Test Plan and subset of functional test cases for UAT testing
• Represented the QA Testing team in the go-no/go meetings

Environment: HP Application Lifecycle Management, Quick TestPro 11.5, SQL Server 2012, Windows 7, VB Script, Chrome, ASP.NET

Confidential, VA

Test Analyst

Responsibilities:

• Participated in Business Analysis, Requirements review and Technical Specs Inspection.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements.
• Involved in Testing of Multiple modules such as BRM (Business Requirement Management), Provider Management and Member Management.
• Participated in Bug Review meetings with developers and performed defect management.
• Involved in Health PAS Online Portal Testing as per the DSD.
• Developed test cases using HP Quality Center.
• Created a test automation object tool to store test data, run automated tests and report test results using the QTP automation object model.
• Performed rigorous manual testing such as GUI testing, Black box testing, Integration testing and System Testing.
• Involved in testing of Health PAS Provider and Contract modules and their Configuration as per the DHHS (Department of Health and Human Services).
• Responsible for testing of different Provider contracts and contract terms according to
• Configuration library.
• Validated various Provider contracts and contract terms in QNXT against configuration library.
• Created different Providers using Enrollment Process through Health PAS Online Portal.
• Involved in Member creation using QNXT and assigning them to different Maine Medicaid Programs.
• Created different providers and members through QNXT.
• Extensively involved in managing defects using Bugzilla and interacted with DEV team in resolving critical and high defects.
• Responsible for collecting the status reports from team members and submitting regular test reports for review using Test Director.

Environment: Manual Testing, Health PAS QNXT 4.62, SQL Server 2005, Quality Center, Bugzilla, FACETS, Test Director, Quick Test Pro

Confidential, Grapevine, TX

QA Analyst

Responsibilities:

• Participated in the requirements gathering sessions to ensure the requirements were measurable
• Analyzed the Business and Functional Requirements to eliminate ambiguity and ensure testability
• Developed Test Plans, Test Scenarios and Detailed Test Cases based on the Use Case documentsBusiness requirements, and Functional Specifications.
• Validated the Application, Data, Accrual, Billing, Check-out and End-to-End Customer workflows
• Helped create and maintain the test plan and developed testing strategy for each release
• Identified and documented test scenarios and test cases in HP Quality Center from use cases
• Maintained traceability matrix between test cases and requirements in HP Quality Center
• Conducted test case reviews with the business and development team and got the sign off from all stakeholders.
• Performed Functional testing of the Shopping Cart application features and workflows
• Attended defect triage meetings to review and prioritize known defects.
• Performed static testing on requirements
• Tested web services (manual and automated) by constructing test XMLs from XSDs using QTP
• Executed load and performance tests using Jmeter to validate system response times as per SLAs
• Performed Back-end testing that required writing stored procedures for faster execution of code.
• Represented the QA Testing team in the go-no/go meetings
• Managed artifacts like Test Summary, Test plan, Testing Status reports and dashboards, etc.
• Supported Regression, System Integration and User Acceptance Testing (UAT)
• Tracked Defects in HP Quality Center and prioritized them based on severity and impact
• Performed Defect Root cause analysis
• Managed off-shore and on-site test team co-ordination

Environment: HP Quality Center 11.0, Quick TestPro 11.0, SOA Test, Webservices, SQL Server 2008 R2, Triage resolution, Jmeter, VB Script, XML