SUMMARY:

• Over 11 years of professional IT experience in Software Development and QualityAssurance testing in PBM (Pharmacy Benefit Management), Health Care, Mobility (Mobile App - All state) and Insurance, POS- Point of Sale, CRM, e- commerce sectors.
• Worked with Client/server, GUI and Web based applications using Manual testing and Automated testing.
• Creating Test scripts and Technical Test scenarios for execution, Writing User manuals for different modules of POS application.
• Strongly motivated self-starter who excels in developing Quality checkpoints for each phase in the SDLC Processes for Gathering Requirements, development, testing and post-implementation support. Good understanding of QA standards, testing strategies and Exposure to CMMI and ISO 9001. Expertise in QA Strategies based on RUP, Agile methodologies.
• Experience in Manual Testing and Testing Methodologies as well as exposure to automated Testing tools like Win Runner7x, Load Runner8x, Quick Test Professional8x. Experience in Stress Testing/Performance Testing.
• Excellent in Implementation of Testing Methodologies according the business requirements. Generate Project, Testing Log & Testing Metrics. Strong experience in developing Test Plans (UTA Test plan) and Test cases using requirements and design documents while specifying Testing Overview, Approach, and Strategy.
• Experience in Testing Web-Based (.net) and Client Server Applications, Mainframe Testing using AS/400.
• Verified database information by employing SQL queries for data accuracy and consistency.
• Extensive experience in Functional testing, System testing, Integration testing, GUI Testing and Regression testing, both Manual as well as using Automated testing tools including Win Runner, Load Runner.
• Created Virtual User Scripts.
• Performed Defect Tracking and entered Critical, High as well as medium and low defects identifying the severity and Priority of the defect. Track record for analyzing client issues, developing effective solutions; Manage expectations that foster lasting relationships.
• Excellent exposure towards the documentation strategies, test strategies, team spirit.
• Possess a strong desire for maintaining quality in all the phases of software development life cycle. Developed strong communication and interpersonal skills while working in diverse team environments.
• Analyzing and monitoring the Testing activities, creating the reports for the testing status along with risk analysis.

TECHNICAL SKILLS:

Testing Tools: Win Runner 7.5/6.0, Load Runner 8.0, exposure to QTP.

Tracking Tools: Quality Center, Test Director, Clear Quest, JIRA

Database Tools: SQL, PL/SQL,TOAD, SQL server

Mainframe Tools: RUMBA, Argus

Operating Systems: MS-DOS, Windows 95/98/2000/XP,Windows NT, Windows Server 2003, UNIX

Programming Language: C, C++, VB

GUI tools: Visual Basic 6.0, Microsoft .NET

PROFESSIONAL WORK EXPERIENCE:

Confidential, Maryland, MD

QA Engineer

Responsibilities:

• QA Engineer for ibhakti website .
• Performing Regression, Functional and UAT Testing for the website.
• Creating Test scenarios and Cases for the website
• Writing SQL queries to Fetch the Data for validation and Verification.
• Documenting and Reporting the Defects, through ALM
• Attending Hands on and Hands off meeting for successful test in on shore - off shore model.

Environment: JAVA, .net, ALM, SQL.

Confidential, Northbrook, IL

QC Analyst

Responsibilities:

• QC Analyst for Connected Car --- Test and Learn Alerts , Agile Team.
• Performing Mobile App (Alerts) testing for Android and ios versions.
• Creating Test scenarios and Cases for the Mobile App.
• Documenting and Reporting the Defects, through Rational Team concert.
• Attending daily Scrums, Sprint Planning and Sprint Demo sessions.
• Testing Tagging Requirements for Site Catalyst , Using Ios configurator.
• Verifying the data in Site Catalyst .
• Field testing of the mobile App to get the exact results for the App.
• Running the simulator to do Mobile APP test.

Environment: s: JAVA Android, ios, Quality center, Rational Team concert- RTC.

Confidential, New Jersey

QA Analyst

Responsibilities:

• Team member for BVG (Benefit Validation) testing.
• Performing QA and QC for Benefit Validation .
• Writing SQL Queries for Data Validation.
• Creating Test plans and scenarios for the Benefit change.
• Conducting Sandbox testing, using the Mainframe application (Argus), and Argus IPNS.
• Creating Macros to test the benefits.
• Documenting and Reporting the Results,
• Attending Periodic meeting to give the status of the work assigned and to discuss new requirements and Deadlines.

Environment: s: Argus IPNS, Mainframe (Argus), Excel Macros, SQL Server, Quality center.

Confidential, New Jersey

Testing Analyst

Responsibilities:

• Team member for BVG (Benefit Validation) testing.
• Performing QA and QC for Benefit Validation .
• Creating Test plans and scenarios for the Benefit change.
• Validating the member data using SQL Queries.
• Writing User manuals for different modules of POS application.
• Testing the Benefit changes, Coverage of the drugs as per the SRs (Service Request) assigned.
• Understanding the SRs and requirements from the Seibel Sales 7.5.
• Conducting Sandbox testing, using the Mainframe application (RUMBA), eSD (E service Delivery) tool and POS claims Research Research tool .
• Conducting Cert Testing, by creating the Test plans and cases in the Excel Cert grid based on the Benefit changes.
• Documenting and Reporting the Results, in the word document and BVG Test grid with the screenshots and testing scenarios (pass or fail results) respectively.
• Attending Daily and Periodic meeting to give the status of the work assigned and to discuss new requirements and Deadlines.
• Reporting to the Manager with the status of assigned Service request, after the Effective Completion date is been meet.

Environment: s: Seibel Sales 7.5, Mainframe (RUMBA), POS, modules for User Manual.

Confidential, New Jersey

QA Specialist

Responsibilities:

• Initiate the QA process by developing the Functional and Technical specification based on the requirements.
• Load Testing the Application to check the performance and reach Bottlenecks, Reporting the errors and generating the reports for application stability
• Creating Test cases and test scripts, identifying the errors and bugs in the applications by performing Functional and Automation test
• Writing SQL queries to Fetch the Data for validation and Verification.
• Write user manuals and document operating procedures and assist users to solve problems.
• Duties include coding new development and maintain existing systems.
• Installation of software and provide technical assistance to clients.
• Planning, designing, developing, testing, and documenting computer programs for web development.
• Making necessary database changes using the tools and technologies write scripts in SQL Server 2000/2005

Environment: s: Quality center 9.2, SQL, ASP.NET, Umbraco CMS, Microsoft Visual Studio.

Confidential, NYC

Sr. Software Tester

Responsibilities:

• Developed Project Schedules
• Developed and Published Testing Strategy; Obtained Client consent and signoff
• Participate in daily meeting with the management team and walkthroughs.
• Performed Functional testing, Mainframe Testing, Load testing/Stress testing, assigning load.
• Performed Web Service testing.
• Design and Develop Test Plan and Test Cases according to Functional Requirements and design specifications of the application Prepared test plans and test cases and executed them.
• Creation of automated test scripts using Win Runner.
• Cross checking of data in database by writing SQL & PL/SQL statements.
• Performed manual testing - functional testing, extensive regression, integration, system and acceptance testing.
• Performed Regression testing on different builds deployed on a weekly basis.
• Worked closely with Development and other Testing groups (Functional Testing, Automation)
• Reported the defects and documented the report.
• Implemented and Tested IVR Scripts on different Systems.
• Created Scripts in Quality Center for VRU testing based on Business Requirements.
• Performed manual testing of VRU which included Call routing, Call monitoring.
• Positive and Negative testing of VRU based on Business Requirements.

Environment: s: .Net Framework 1.1, AS/400, SQL Server, WinRunner, LoadRunner, SQL, PL SQL, MS Word, Excel, MS Project, Visio.

Confidential, Valley Forge, PA, USA

QA Lead

Responsibilities:

• Developing the Test Plan, considering the Resources, Cost and Timelines.
• Mainframe Testing for data application.
• Single Handedly Developed the Test Cases based on the Use cases and the Data
• Flow charts.
• Testing the Confidential IVR (Interactive Voice Response) Application.
• Testing of ROAM Application for Federal Autism Mandate.
• Developing and Running test scripts based on Requirements in Quality center 9.2.
• Mock Testing of Data to verify the test scenarios created based on the
• Requirement Documents.
• Running back-end database queries for data verification.
• Validating the member data using SQL Queries.
• Creating Decision Table based on Scenarios derived from Business requirements.
• Regression and System testing of entire application, executing the Test scripts based on the Business and Functional requirements.
• Create UAT Test Plans and conducting UAT Tests to report defects prior to release for Client support.
• Defect Tracking and reporting through Quality center 9.2.
• Conducting Meetings with Business Analyst and developers to overcome the Loop holes.
• Daily Reporting to Managers.

Environment: s: Quality center 9.2, SQL,AS/400 SharePoint, AS\400, Mainframe.