SUMMARY:

• 15 years of IT experience in Program Management, Test Architect and Pre - Sales in Quality Assurance for Web based applications using Manual and Automated testing tools.
• Experience in Cloud Computing Testing - Office 365(Share Point)
• Experience in Mobile Testing (Apple Pay)
• Experience in Usability Testing
• Experience in Test Driven Development (CA LISA)
• Experience in Agile, Scrum, V-Model and Waterfall and Played as Scrum Master
• Experience in Automation Tools (Selenium Web Driver, UFT/QTP, ALM Test Complete and Load Runner)
• Account Management/Business Development: Managed peak portfolio strength of $10 Million dollars having a peak team size of 126 under global delivery model.
• Test Center of Excellence: Managing Test Center of Excellence Practice across the Global with a team size of 120 in total across the Global.
• Automation Center of Excellence: ACOE is subset of Test Center of excellence. Started Automation factory across the LOBs ’in Citi for QA Practice.
• Mobile Testing- Conducted Mobile Testing on Apply Pay application for the Mobiles (IPhone 6 and above).
• Performance Testing- Worked on Load Runner Tool.
• Scrum Master: Played as Scrum Master for large volume Banking customer under Rapid Agile methodology.
• Software Testing Life Cycle (STLC) experiences include QA Test Planning, Test Analysis, Test Design, Construction & Verification, Testing Cycles, Final Testing, and Pre-and post-Implementation.
• Plan, Design, Build and Maintain Complex Test Automation Frameworks (Data driven, Keyword, Hybrid).
• Involved in coming up with Test metrics (Test case Preparation, Execution, Defect Leakage, Reusability metrics along with Automation metrics) and deriving tangible benefits to large volume customers.
• Expert on HP QTP Automation Using VB Script and Descriptive Programming.
• Engaged in developing the Hybrid framework using Selenium/Java.
• Testing Types: Experience in System & Functional Testing, Regression Testing, User Acceptance Testing, Performance Testing, GUI Testing, Unit and Integration Testing, Data Driven, Keyword driven Testing
• Proficient in analyzing Business Requirements, Functional Requirement specification, Design Documents, Use Case Specifications, Requirements Traceability Matrix and performing Gap Analysis and Impact Analysis.
• Extensive experience in drafting Test Flows, QA Test Plans, QA Test Strategies, QA Scenarios, Test Scripts, Test Specifications, QA Test Procedures, Test cases & QA Status Reports
• Hands on Quality Analyst with strong focus on Documentation, Communication, Process and Constant Improvements.
• Won the Customer excellence and three s in a row for effectively transitioning and maintaining the study state from T&M to Managed services for the three complex platforms.

SKILLS:

Test Management tools: Used Test Link, HP Quality Center and Business Process Testing for management of QA test plan, test design, test execution and defect log phase. Rational Quality Manager for management of STLC including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.

Defect Tracking Tools: Efficiently performed Defect Tracking using tools like HP Quality Center, JIRA.

SDLC Methodologies: Waterfall & Agile Software Development (Scrum)

AREAS OF EXPERTISE:

• Program Management Delivery Manager
• QA Architect Development Manager
• Account Management & Presales Specialized Testing (Automation)
• Process consulting Software Development Life Cycle (SDLC)
• Operations and Business Development . Scrum Master

TECHNICAL EXPERTISE:

Core skills: Black Box Testing, Automation Testing, Oracle

Automation Testing Tool: Selenium, QTP 11.5, QTP 11, QTP 9.1, Win Runner 7.6, Load Runner, SOAP UI, CA-Lisa

Test Management Tool: ALM 11, Quality Center 11, Test Director 8.0, Mantis

Languages: C, VB

RDBMS: Oracle 8, MS Access, SQL Server 2000, Sybase

Web Technology: HTML

Operating Systems: WINDOWS 98/200/NT

Version Control tool: Visual Source Safe 6.0

PROFESSIONAL EXPERIENCE:

Confidential, MI

Senior Test Architect

Responsibilities:

• Currently Playing as a Senior Test Architect for a complex Program comprising of Automation Testing, Manual Testing, Mobile Testing (Apple Pay), User Acceptance Testing, Usability Testing, System Integration Testing, System Testing and Performance Testing.
• Current Role includes ensuring Cost, Quality and Scheduled as per the Project Time Lines.
• Day-in-life goes’ in catching up with Scrum Calls with various Teams (Automation, Mainframes Hogan, Manual, Mobile, Performance, Usability, User Acceptance, System Integration and System Testing in catching up with Status, SLA’s Deliverables and circulating Testing Dashboard to the Senior Leadership on RAG Status through DSR’s, WSR’s, Monthly Business Reviews and Quarterly Business Reviews.
• As a Senior Test Architect came up with innovative Ideas and Value adds to the current engagement and introduced standards like First Pass Percentage, Testing Intensity and Hybrid Automation framework for achieving ROI Cost, ROI Effort and Cycle Time Reduction to the current Testing cycles.
• Establish a cohesive PMO across all projects on loosely based SDLC and Agile practices
• One of the key players in the establishment of Testing Center of Excellence (TCoE) and Managed Functional/Automation team (Onsite & offshore).
• Mobile Testing- Conducted Mobile Testing on Apply Pay application for the Mobiles (IPhone 6 and 6 Plus).
• A versatile leader in managing large volume Accounts like Credit Suisse, Confidential and Promontory in Revenues, P&L and Pre-Sales in Multi Geographies.
• PCI Compliance-Regulatory Program- Program Managed PCI Compliance and Card conversion from Visa card to Master Card for over 5 Million customers.
• Test Driven Development-Handled Complex Test Driven Development program using tools SOAP UI, CA-LISA for Card Conversion Program
• Automation - Handled Automation Center of Excellence with Tools Selenium Web Driver, ALM, Test Complete and ALM.
• Cloud Computing Testing- Handle program for Cloud Testing of Office 365(Share Point)
• Heading Steering Committee meetings at CXO level contacts for the entire Testing practice for the Confidential .
• Played Key role in setting Up Automation Center of Excellence and coming up with Centralized Framework for various Technologies and Applications.
• Established QA team, Policies and Procedures.
• Overall Project Strategy, Planning, Scheduling and Estimation for QA team for the following year.
• Adopted the Automation frameworks and maintained Central Testing team (ACOE) for all testing activities across the group; architected automation framework for the Consumer Web Framework applications using Selenium Webdriver, CRAFT framework (Cognizant Reusable Automation Framework for Test)
• Responsible for generating all the Service Catalogs, Process Manuals, TCoE Checklists, Test Strategies and best practices during the TCoE Design phases
• Implemented custom Out-of-box solutions for various application teams to handle extremely complex automation projects.
• Main job responsibilities include Budget Estimation, Project Planning, Resource Scheduling, Risk Analysis & Mitigation for TCoE Functional projects
• Introduced Business Requirements reviews, Code reviews, Test cases review meetings to make sure a complete and exhaustive testing process is followed.
• Preparing Test Strategy and Test plans for testing.
• Established several best practices, test methodologies and strategies in large functional testing projects. Implemented several processes to improve the communication between the teams geographically located.
• Proactively escalating issues to the Director of Web Technologies and Principal Architect; alerts the stakeholders/ project team on potential impact to test schedule.
• Develops and sustains appropriate relationship with peers and other project team members.
• Provide daily, Program status reports to the management with Appropriate RAG Status, Risks and mitigation plans.

Environment: Windows, Hogan Mainframes (CIS and DDA), C#, Asp.net, SQL Server, ALM, Selenium Web Driver, CA-Lisa, SOAP UI and Load Runner.

Confidential, New York, NY

QA Automation Manager

Responsibilities:

• Implemented Quality Center Migration plan, Defect Management Process, Best Practices in AGILE/Scrum Model, Test Management, Automation Test Processes, Risk Based Testing and Defined Test Metrics to be captured,
• Coming up with Estimation models for Risk based and Exhaustive approach in Agile methodology
• Preparing High Level Test Plan, Test Strategy along with Traceability matrix.
• Coordinating for the Scrum calls on daily basis along with Sprint reviews, Mid Sprint reviews.
• Coordinated with product vendors like Fidelity & Fiserv on defect fixes for online banking applications.
• Coordinated with the Business Team, Release team and published periodical Test Metrics, Progress & Status reports to all the stake holders.
• Project monitoring and Tracking throughout the testing life cycle.
• Coordinated with BSA, Tech Lead, Dev team’s for gathering functional/performance test requirements and functional/Performance Test Strategy preparation
• Assigned the tasks to offshore test resources and drive the team to create the test scripts, test execution & defect management.
• Prepared & Published Test Metrics, Progress, Case Study & Status reports.

Environment: Windows XP, Quality Center, C#, asp.net, CICS, JCL, DB2, VSAM, File Aid, Changeman, QMF/SPUFI, WebMethods, SQL Server, Clarity, Quality Center

Confidential, Richmond, VA

Quality Assurance Manager

Responsibilities:

• Participated in the establishment of Testing Center of Excellence (TCoE).
• Developed Test Strategy for the web applications.
• Built and managed overall Test process according to the Agile methodology
• Lead and Managed Functional team of up to 24 members (Onsite & offshore).
• Hire/Manage the onsite & offshore testing teams, contact various application managers, Onboard New Functional/Regression projects, assign the work and get the
• Results on time with the Application teams and management satisfaction.
• Main job responsibilities include Budget Estimation, Project Planning, Resource Scheduling, Risk Analysis & Mitigation for TCoE Functional projects.
• Design, execute and maintain a Quality Assurance Plans across multiple LOBS, Developed And Deployed QA strategies that align with overall business KPI’s, SLA’s.
• Control and manage daily test activities. Identify and report project risks on a timely basis.
• Successfully coached and mentored several junior resources by working with them in solving
• Several critical issues both technically and managerially.
• Ensure test procedures/scripts/processes are documented to ensure reusability and Compliance With standards that brings value to the business.
• Participation in UAT, Production roll out, Post production activities/processes.
• ALM & QC has been used for Test Management and Defect tracking.
• Verification testing in production to make sure the packages were properly installed on the Intended VDI's and on the new upgraded infrastructure and VMware images.
• Managed complex platform and programs using open source automation tool Selenium (Selenium IDE, Selenium Web driver, Selenium RC), Cross browser testing and preparation Of Automation test framework.

Environment: Windows XP, QTP 11.5, Quality Center 11, C#, asp.net, CICS, JCL, DB2, VSAM, File Aid, QMF/SPUFI, Web Methods, SQL Server, Clarity.

Confidential

Quality Assurance - Project Manager

Responsibilities:

• Stress test scenario for FED BHC: 9 quarters of significant economic downturn, accounting for losses across loan portfolios, trading and counterparty credit losses from the global financial market shock, and losses on securities held in the BOA’s BHC investment portfolios.
• Coordinate the establishment of the Program Management Office within the broader Capital Management teams
• Formulated independent PMO guidance for the Model Review Stream under CCAR stress testing
• Set up PMO structure and methodologies from JPMC to reporting streams within program
• Program oversight CCAR process to ensure complete and timely submission of requisite CCAR documents (i.e., Capital Plan, regulatory templates and supporting documentation)
• Continuous coordination throughout CCAR submission process (e.g., regular status reports across functions)
• Establish an escalation process throughout the program to alert senior management of any issues

Environment: Windows 2000 Prof, DB2, VB, Oracle9I, XML, VSS, Quality Center, Java, EJB, J2EE, Winrunner, VPN Connectivity (On Citrix server).

Confidential

QA Senior Software Engineer

Responsibilities:

• Coordination between On-site and Off-Site team
• Preparing the Test plans, Trace ability matrix, Test matrix
• Understood the use cases and functional requirements of the application and estimated the test cases
• Prepared and executed Regression, Smoke, functional test cases.
• Reviewed Test cases prepared by team members
• Created and maintained Automated Test Scripts using Win Runner.
• Prioritizing, Reporting and Tracking the bugs.
• Interacting with Developers for assisting them in the Identification, Simulation, Resolving
• And Tracking of problem events
• Creating and maintaining automated test scripts using QTP 9.1
• Assisting in preparing Defect Metric Report and Manage VSS repositories as an SQA coordinator.
• Reporting defect found during test cycles and Track the defects and retesting fixed programs.
• Maintained Traceability between Requirements and Test cases.
• Attended Weekly Status Meetings.
• Interacted with business analysts for designing and implementation of user cases and test plans.