PROFESSIONAL SUMMARY:

• Software Test Engineer and Salesforce tester with overall experience of 6+ years in IT industry possessing Strong Knowledge on Agile/Scrum Methodology and Continuous Integration and Delivery approach in Software development process. Well - versed with all the Software Development Life Cycle phases, Defect Life Cycle and Software Test Life Cycle phases. Expertise in Verification and Validation Testing of the application and worked in different tools like HP ALM (QC), QTP 11.0, Work Soft Certify, My SQL, and API Testing.
• Qualified Salesforce Tester with good exposure on Health domain ensuring the functionality, compatibility, security, performance and usability of the software application are thoroughly tested.
• Extensively worked as a
• Health Insurance based SAAS Platform which administers Appreciation and Service Programs by, a market leader in Health Insurance domain to its numerous Fortune 500 Customers.
• Confidential, the largest Health care for Kidney Dialysis provide service to the dialysis patients all over the world.
• Confidential , the largest search engine in the world. Mobile Testing includes functional testing of MOTO-G Associates Mobility Apps like play store, google maps, you tube.
• Actively involved in Continuous Integration and Delivery approach followed in Software development process.
• Expertise in designing Hybrid, Keyword Driven, Data-Driven frameworks for Web Applications using HP Quick Test Professional.
• Very well versed with QTP integrated framework and implemented reusable Actions and Functions to make sure code does not have problems with redundancy.
• Strong Knowledge on QTP concepts like Object Shared Repositories, Actions, Descriptive Programming, Parameterization techniques, Synchronization, Recovery Scenarios, Virtual Objects etc., while automating test scripts.
• Strong knowledge on Automation concepts like Data Synchronization, Object repositories, Virtual Objects etc.,
• Strong knowledge on Quality Control tool to keep track of defects.
• Responsible for Analysis of Test Case execution results and generate Summary Reports.
• Preparation of Defect Status Report in order to verify the priority issues required to be fixed before the next release cycle.
• Worked on different third party tools like MACESS, FACETS, PA HUB, and other web services like SOUP UI, Postman, restful, XML, HTML, TFS, Microsoft test manager.
• Expertise in Regression Testing, Integration Testing, Mobile Testing and GUI Testing.
• Very good exposure in Software Engineering and familiar with all the Software Process Models like Waterfall, Spiral and ‘V” model.
• Worked in End to End Application Phases from Requirements Elicitation and Analysis, Planning and Designing, Coding, Deployment and Delivery.
• Worked on Test Plan preparation, Test Strategy with Scenarios and Requirement Traceability Matrix Documents.
• Worked on web services, like Soup UI, Restful, XML, HTML, Postman.
• Expertise in Functional Testing Concepts (Black Box and White Box testing), SDLC Phases, Test Case Analysis and Designing and Agile Methodologies.
• Well-versed with usage of SQL in validating the data by combining multiple tables and get the result set.
• Greatly involved in preparing Test Scenarios, Test Cases, Test Execution, analyzing and reviewing Test Cases.
• Strong knowledge in Defect Life Cycle, very well acquainted with Defect Tracking Tool “Jira” and “Quality Control” which can show the entire bug life cycle phases.
• Responsible for Analysis of Test Case execution results and generate Test Summary Reports.
• Preparation of Defect Status Report in order to verify the priority issues required to be fixed before the next release cycle.
• Worked on Mobile Testing of applications in both Android and iOS devices performance testing tools like Load Runner, Load UI.
• Worked on creation of Kanban Boards and regular Dashboards to know the status of issues in Defect Tracking tool Jira.
• Extensive experience in Salesforce CRM Cloud integration testing.
• Expertise in working with various salesforce standard objects like Accounts, Contacts, Opportunities,
• Products, Cases, Leads, & Campaigns.
• Experience in Security testing for different National hierarchy Salesforce users.
• Well Understanding in Workflows, Roles, Profiles, Report, Dashboard, Visual Force.
• Good knowledge of Salesforce administration
• Participated in Salesforce Admin related work like setting up and managing users, roles, profiles, views etc.
• Coordinated with Users during the User Acceptance Testing (UAT)
• Experience in agile (scrum) process.
• Experience in Functional Testing, Regression Testing, Integration Testing.
• Good knowledge in testing Curam Products
• Given Required Support to Performance Testing.
• Experience in Designing and Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing defects
• Well experienced in documenting and translation of Functional Specifications into Test Objectives and writing detailed Test Scripts.
• Preparation of Requirements Traceability matrix based on Documented Test cases.
• Preparing Status Reports on Offshore daily assignments and notifying it to the Onsite Team on Daily basis.
• Identifying Project Metrics by comparing Actual Efforts towards the Estimated Efforts of the team to determine Productivity and Test Effectiveness of the Project.
• Took up responsibility in hiring new resources and trained them for the project knowledge.
• Actively took up the initiative in learning Project Management Skills by involving in Internal Quality and Security Audits
• Familiar with Project Quality Audit Process and Business Continuity Plans

TECHNICAL EXPERTISE:

Languages: Java, PHP, Ruby

Software Testing Tools: QTP 11.0, Work Soft Certify, Jira, Quality Center (HP ALM), Bamboo, GitHub, Mo bile Testing (Android and iOS devices), Jenkins, Jmeter, Load Runner.

Database: Oracle 8i/9i, SQL Developer

Operating Systems: Windows 10/8.1/7/XP, Mac OSX

CURRENT PROJECT EXPERIENCE:

Confidential

Salesforce Quality Analyst, Boston

Responsibilities:

• Around 3.2 million patients with this disease worldwide regularly undergo dialysis treatment.
• Dialysis is a vital blood cleansing procedure that substitutes the function of the kidney in case of kidney failure
• Health care for Home (HCP): service based application in which we take cases from the patients and provide the services based on the priority a severity.
• Support other internal applications like eCF, eCC, Patient portal, Liberty.

Confidential

Salesforce Quality Analyst, Utah

Responsibilities:

• It is the largest for-profit managed health care company,
• Confidential Technologies provides I.T Services to Confidential in Mobile (iOS and Android) Testing, Web Services Testing and Automation Testing.

Confidential

Test Engineer, California

Responsibilities:

• Confidential technologies provides I.T Services to Chevron Shipping in Functional Testing (with Work Soft Certify tool), GUI and Regression Testing, Defect Tracking and logging with JIRA tool. Confidential, Pavis, Gac is a strategic project within Chevron designed to improve processes as well as information systems to meet these needs.
• The processes and architectures contained within the Confidential are designed to enable the business to rapidly bring new products to market with the flexibility to add new functionality to meet product and client needs as well as to rapidly adjust to changing market influences.
• CVMS (Chevron voyage Management Systems) Testing is an ecommerce application designed to appreciate the employees by their employers.
• This project involved in Different phases of development of major modules of the web application like Catalog and Redemption, products, Nominations and My Account.
• Additionally, it involved GUI Testing of all the developed modules in the application.

Confidential

Salesforce Tester

Responsibilities:

• Confidential Technologies as a Service Provider to Confidential helped in Development, Design and Testing of the web application MOTO-G testing.
• Salesforce tester worked in sales and service cloud through the case management and different API’s.