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It Quality Control Advisor Resume

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Atlanta, GA

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CAREER OBJECTIVE:

A position that would allow me to grow technically and professionally while taking advantage of my prior Professional Experience and Personal Skills. Over 7 years of healthcare software/implementation experience spanning enrollment, billing, insurance, EHR and MDM and technical support .

SUMMARY:

  • Thrives in demanding team environments, professionally deals with increased challenges and responsibilities, and excels under pressure.
  • Experienced IT skilled expert experience includes Software Quality Assurance for Web Client/Server model testing; manual and automated Integration testing, User Acceptance testing, Regression testing, Performance and Stress testing.
  • Proficient in all stages of the Agile Methodology and Waterfall Software Testing Life Cycle Development.
  • Provide superior Technical Support Organizational & Multitasking strengths
  • Proficient in Interpersonal Relations Task & Detail - Oriented Team Builder
  • Skillful Communicator & Project Planner Resourceful & Creative Problem Solver
  • HIPAA law familiarity Ability to analysis complex Business issues
  • Well versed in Web Application Testing Experience in all phases of the SDLC

TECHNICAL SKILLS:

Operating Systems: Windows 2007, NT/XP, Netscape

Databases: UNIX, Oracle 8ii and 9i, Microsoft SQL Server 2005/2008, SSIS, SSRS

Testing Tool Automation: Quality Center ALM 11.0

Methodologies: SDLC, RUP, Agile Product Deployment, Initiate, TOAD, Remedy 7.6, SOAP UI

Microsoft Product Suite: Outlook 2007, Excel, Word, and PowerPoint.

PEGA Enterprise Solution: Web Technology JAVA Script, HTML

Operating Systems: Windows NT, 2000, Window7, Window 8, XP & Vista 7

Unix: Informatica

CAREER EXPERIENCE:

Confidential

IT Quality Control Advisor, Atlanta, Ga

Responsibilities:

  • Provide QA input to Agile development process, JIRA, Confluence, Agile
  • Execute Grievance and Appeals Medi-Cal Medicare test cases and test scripts
  • Provide updates to team on daily basis
  • Verify test results utilizing SQL/Toad, SOAP UI and logs.

Confidential

Senior Quality Assurance Analyst, Sacramento, CA

Responsibilities:

  • Department of Health Care Service HIPAA Compliance Contractor.
  • Manual Tester Department Health Care application via excel spreadsheet.
  • Requirement and Business Analysis review.
  • Prepared test strategy, test scope, and test plan.
  • Participated in daily scrum meetings with development and business analyst to track test progress.

Confidential

Technical Analyst, Mather, CA

Responsibilities:

  • Defect ALM tracking tool (Quality Center)
  • Create Dashboard and Defect Management reporting.
  • Change Release Management meeting participant.
  • Ensure ETL process integrity HL7 messaging, MS4, Midas, query text files data sources
  • Review Technical issues, i.e. connectivity issues, broker issues relating to EMPI transactions.
  • Support conversion of hospital affiliates Legacy system to Epic, Operations Support.
  • Research SharePoint user issues.
  • Support Patient and Broker loads.
  • Support new affiliate Go-Live implementation.
  • Monitor database activity, EPIC, Clarity console and EMPI.
  • Support medical record process and work flow ETL Processing Data Warehouse Broker and Provider loads.

Confidential

Quality Assurance Analyst, Sacramento, CA

Responsibilities:

  • Testing specifications from UNIX to GUI base application.
  • Analyze business Requirements and Design Specifications against final product workflow.
  • Communicate testing updates to senior leadership team.
  • Lead and Perform Functional, Regression and GUI testing.

Confidential

Quality Assurance Specialist, Rancho Cordova, CA

Responsibilities:

  • Assemble and build software installation packages
  • Assist in design, analysis and implementation of software changes.
  • Participate in internal design and marketing review sessions.
  • Perform Functional, Regression and GUI testing.

Confidential

Municipal Business Operations Quality Assurance Analyst, Atlanta, GA

Responsibilities:

  • Create Test documentation including Test Plan, Test cases and Defect report to support Wi-Fi Product.
  • Participate in state wide Confidential introduction of Wi-Fi to Anaheim, Atlanta and Los Gatos Municipality.
  • Lead defect tracking system and end User Acceptance test meetings.

Confidential

Testing Advocate, Duluth, GA

Responsibilities:

  • Support Macys.com product implementation.
  • Gather and analyzed business requirement.
  • Created test data using MS Query and Toad.

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