SUMMARY:

Business Process Improvement - Team Building - Leadership - Product Analysis - System Design SpecificationsBusiness Analyst / QA Lead with over 10 years of experience supporting business analysis, design, data validation, analyzing business operations, cost savings and exhaust all avenues in client needs using SDLC / AGILE Module. Led matrix system analysis in ERP / E-Commerce Web Applications through multiple project cycles across multiple projects, reduced time-to-test by 70%. Extensive experience in Retail Industry Software Applications, Product Data, Analysis, and Research.

PROFESSIONAL SKILLS:

PeopleSoft 9.2 HRMS, SAP ERP Financials / CRM 4.0/ Baan ERP; EDI Version 5040, SharePoint 2013, QTP 9.0, HP LoadRunner HP ALM 11.0 / 11.5, SQL Server 2012, SDLC, Agile, IBM WebSphere Web Server, Office 5 (Access, Excel, PowerPoint, Visio; Visual Studio, Outlook); TFS, JIRA Agile 7.2, POS Billing Modules, Appium Mobile Application, SOAP

PROFESSIONAL EXPERIENCE:

QA Project Lead / Business Analyst

Confidential

Responsibilities:

• Improved AP Financial Reporting and Implementation Process by 50%. Introduced a new mobile automation testing Appium Application to QA and Dev Team(s). Performed testing on mobile as well as web applications and handheld devices.
• Defined strategies to improve the product performance, and created daily reports for management and client services.
• Improved SDLC departmental processes and ensured requirements gathering changes documented and reviewed.
• Evaluated process performance and made recommendations to a team on business process improvements.
• Utilized root cause analysis and report status during testing to ensure 100% completion within expected timeline.
• Identified and prioritized business requirement and schema, and improved regression and smoke testing process.
• Coordinated communication between cross - functional teams through all aspects of the Retail Client Projects.
• Analyzed and Create Acceptance Criteria / User Stories in Agile Environment using Visual Studio | TFS 2013.
• Provided input into enhancements on testing methodology, and tools to improve testing execution across IT Projects.
• Participated in UAT environment set-up, defect tracking, and deployment process on up-coming and off cycle releases.
• Documented functional and business requirements in collaboration with the product development team.

Sr. QA Engineer / Requirements Analyst

Confidential

Responsibilities:

• Identified the client / organizational needs and provided suitable Agile System based solutions. Utilized strong analytical and business techniques that identified gaps and inconsistencies within current measurement tools (TFS 2013, JIRA AGILE 7.2)
• Provided input into enhancements on testing methodology, and tools to improve testing execution across projects.
• Led assigned testers team, managed defect resolution utilizing root cause analysis and project status completion.
• Reviewed, analyzed, and evaluated business and user needs, established and documented business requirements.
• Translated the functional requirements prepared for SDLC methodology to User Stories / Use Cases / Schema and
• Implemented Agile methodology for the ongoing projects.
• Conducted 3 Amigos Reviews between Business Analysts, Quality Assurance, Product, and Development Teams.
• Improved SDLC reducing time spent in the project requirements and review phase of ongoing project by 40%.
• Guided the development teams to break down complex user stories into “Spike” (Simplified Versions for Execution).
• Collaborated with Development, Product, and Project Management Team to improve and standardize Agile Process.
• Designed End- User Process manual to ensure the existing system aligned end-user expectations.
• Coordinated project initiatives with software developers, stakeholders, project managers and quality assurance teams.

Sr. Quality Assurance Analyst / Jonas Fitness

Confidential

Responsibilities:

• Performed cross-platform testing IOS (iPhone 5, iPhone 6, iPad4) and Android (Galaxy S4, Galaxy Tab 3, Galaxy Tab 4)
• Performed testing on mobile applications as well as web applications on Smart Phone(s) and handheld devices.
• Created new business processes to ensure the existing system aligned end-user expectations. (Word; Visio; PowerPoint)
• Analyzed business and system requirements, Reviewed Business Requirements, and Acceptance Criteria.
• Assisted in testing of the Compete POS Billing / GL Reporting / Billing EFT / Pricing and Agreements.
• Analyzed and Process recurring payments, automatic invoices, created and reviewed new and s contracts, run monthly billing reports and integrated mobile scheduling and check-in with Compete POS.
• Run Regression and Functional testing in an Agile - Scrum Environment (HP Quality Center / ALM / JIRA / SQL 2008)
• Communicated with software developers, business analysts and product management on the new and existing projects.
• Performed Regression / Data Validation / Smoke and User Acceptance Testing (UAT) on Compete .Net Web Application.
• Participated in Sprint Reviews / Retrospectives and Presented New Feature Functionality Design to Product Team.

Business Systems Analyst

Confidential

Responsibilities:

• Evaluated existing processes, Usability Testing, Designed Wireframes, communicated value added Improvements, and executed core product functionality (PTO, FMLA). Responsible for GUI, System, Regression, and Acceptance Testing.
• Participated in Design, Quality Assurance, Implementation, Modification on completed product evaluation
• Implemented New Testing Tools, Identified New Solutions and covered all aspects of Nationwide Better Health.
• Improved Business Procedures, and User Acceptance Testing (UAT). Performed Business Requirements with Via One.
• Executed Web Applications QA Positive and Negative Scenarios (HP Quality Center; SQL 2008; HP Runner).
• Prioritize User Acceptance (UI) and System Integration in line with Business Requirements.
• Responsible for the End-to-End testing on the existing HRIS module. (TAMS / Via One).
• Implemented, and maintained manual testing System Changes and Defect Tracking (HP Quality Center, QTP, SQL 2010).

Software QA Analyst Consultant

Confidential

Responsibilities:

• Analyzed software functionality changes and managed functional, and user acceptance testing.
• Improved agile testing strategies and procedures throughout SDLC (HP QTP / SQL Query Analyzer 2010 / Access / Excel)
• Designed and implemented test scenarios and test scripts used in end-to-end testing
• Improved regression testing process, and defect tracking issues in Prefix UI IBM Application by 70%.
• Designed technical specification documents using Agile Zen Technology.
• Created standard testing procedures to meet user requirements on the client / production environment supporting Prefix UI.
• Assisted in testing of the Prefix UI / Prefix STB SUL II environment. Ran PTO / FMLA Test Set SQL Queries.
• Managed all aspects of projects including overview, functionality, and new and existing end-user software functionality (Prefix UI / SQL). Implemented integration and performed user acceptance, and regression testing (QTP, SQL, HP/ ALM).

Lead System Integration Analyst

Confidential

Responsibilities:

• Lead the data modeling, full life-cycle project management efforts including: data integration methods and new software introduction usability to end-users. Assisted internal employees in testing of the IBM WebSphere Tool.
• Performed GUI Regression and Production testing, identified system changes and defect tracking.
• Managed B2B & B2C IBM WebSphere functionality using HP Quality Center / SQL Query Analyzer 2007.
• Created and executed system test scripts for different test scenarios, covering all aspects of project functionality.
• Managed deliverables between each software development lifecycle (SDLC; SQL QTP; Power Point 2007).
• Completed System Integration, User Acceptance Configuration for Web-based E-commerce System Application.

Lead QA / Business Analyst

Confidential

Responsibilities:

• Established information and technology system that improved Quality Assurance departmental processes.
• Implemented system enhancements and made recommendations to meet client expectations.
• Managed migration of User Stories from Excel to HP Quality Center.
• Lead matrix system analysis in ERP and E-Commerce IBM Web Store Applications.
• Liaised with Developers, Business Analysts, and external end - users on application design and documents review
• Verified software functionality, and improved E-Commerce testing procedures.
• Led B2B / B2C E-Commerce Storefront Shopping Cart, designed walkthrough’s.
• Performed business requirements within IBM WebSphere.
• Improved UI, Regression, Smoke, System Integration, and End-to-End testing.
• Build new scripts, test cases, high level test plans, managed defect tracking back log, and made modifications to an existing system workflow. (SQL Query Analyzer, Visio; ERP; SQL Server 2008).
• Led and improved existing financial applications functionality, data integration methods, designed metrics scorecards and increased workflow projects completion by 40%.
• Created new business process to ensure the existing system aligned end-user expectations (SQL 2000, HP QC, Visio, Excel 2000, PeopleSoft 8.8 / 9.0).