SUMMARY:

• Senior Quality Assurance Analyst/QA Lead with over 15 years of experience in quality assurance for web sites, web applications, and non - web applications, using both mobile and desktop platforms.
• Ability to successfully plan and execute functional, regression, integration, and automation testing.
• Substantial knowledge of all stages of the software development life cycle.
• Strong problem solving and analytical skills.
• Very well-liked and trusted by other team members, and easy to work with.

SKILLS SUMMARY:

Areas of Experience: Mobile app and mobile web site testing, automation testing, black box/functional testing, regression testing, integration testing, writing test plans and scripts, QA lead, Agile/Scrum, Waterfall, web applications testing for desktop browser, web and multimedia interface design, web development, defect creation and management

Languages: SQL, PHP, HTML, CSS, JavaScript, XML, Python, Java, C#

Tools: /Applications HP Quality Center/ALM, Jira, Rally, Atlassian Confluence, Rational ClearQuest, Seapine Test Track Pro, Serena TeamTrack, VMware, CollabNet TeamForge, Visual Studio TFS, Microsoft Sharepoint, Adobe Photoshop, Adobe Dreamweaver, Adobe Site Catalyst, Windows and Mac proficient, iPhone and Android proficient, Mozilla Firefox, Internet Explorer, Apple Safari, Google Chrome, Fiddler web debugger, Swagger, Postman

Test Automation Tools: C# with Selenium, Cucumber/Java API automation, Robot Framework with Selenium, Git (for code management of automated scripts), SoapUI, WorkSoft Certify, Selenium IDE

PROFESSIONAL EXPERIENCE:

QA Engineer

Confidential, Lake Forest, California

Responsibilities:

• Use C# and Selenium to write automated tests of web sites and web applications
• Create and execute test scripts for manual testing
• Manual testing of mobile web sites on iPhone and Android phones and tablets
• Use business requirements to develop test cases for testing of web based applications (C#, .NET)
• Log and track project defects in Jira to ensure they are properly fixed
• Use SQL to verify database testing

Senior Software Quality Assurance Analyst

Confidential, Costa Mesa, California

Responsibilities:

• Developed automated tests using Robot Framework with Selenium 2 Library; started from a point where there was no Robot/Selenium automation in place yet, and set up the framework and regression test suite by myself
• Trained and mentored other QA resources to help them learn the automation platform that I set up
• Performed code reviews of other automation developers scripts
• Helped write automation tests in Cucumber and Java to test API calls using GET, POST, PUT, PATCH methods on an Amazon Web Services (AWS) cloud platform
• Interviewed potential new hire candidates for both manual and automation QA positions
• Created and executed test scripts for manual testing (functional, integration, regression) in an extremely fast-paced, demanding environment (Agile methodology)
• Manual testing of mobile web sites on iPhone and Android phones and tablets
• Used business requirements and technical design documents to develop test plans and scripts for testing of web based applications (C#, .NET, Java, AWS)
• Logged and tracked project defects to ensure they are properly fixed
• Used SQL to verify database testing, writing my own SQL using select, update, join
• Served as QA resource during launches to the production environment
• Participated in concept and requirements definition meetings; provided feedback for functional and technical design documents
• Produced QA Level of Effort estimates and QA release schedules for projects and defect tickets
• Identified and documented product risks and project risks, and the severity and impact of those risks

QA Automation Developer

Confidential, Costa Mesa, California

Responsibilities:

• Developed and maintained automated test scripts using WorkSoft Certify automation tool (.NET and Java applications)
• Executed automated test scripts during Regression test cycles
• Provided estimates for new scripts that will be developed in the future
• Used TFS to log and track defects to ensure they are properly fixed
• Performed code builds using TFS
• Packaged the code and created the executable files for product releases

Software Quality Assurance Lead

Confidential, Costa Mesa, California

Responsibilities:

• Serve as a QA Lead of a global team with team members in different overseas locations; responsible for resource management and allocation, overseeing QA initiatives/deadlines in an extremely fast-paced environment, and overseeing that all teams adhere to our defined SDLC process
• Mentor members of my team, and assist them in problem solving and issue resolution
• Provide feedback of my team members to management for yearly performance reviews
• Communicate daily project status and metrics to Managers, Directors and Vice President of QA
• Use business requirements and technical design documents to develop test plans and scripts for testing of web based applications (C# .NET)
• Create and execute test scripts for manual testing on desktop browsers (Windows and Mac), and mobile devices (iPhone and Android)
• Create and execute automated tests (home grown automation tool built in-house)
• Log and track project defects to ensure they are properly fixed
• Use SQL to verify database testing, writing my own SQL using select, update, join
• Serve as QA resource during launches to our live production environment
• Participate in concept and requirements definition meetings; provide feedback for functional and technical design documents
• Produce QA Level of Effort estimates and QA release schedules for projects and defect tickets
• Identify and document product risks and project risks, and the severity and impact of those risks

Senior Software Quality Assurance Analyst

Confidential, Kansas City, Missouri

Responsibilities:

• Used business requirements and design documents to develop test plans and scripts for testing of web based business applications
• Created automated tests using SoapUI
• Performed manual and automated testing of web based business applications (Windows, Linux, Websphere, Weblogic, JBoss, DB2, SQL, Oracle, SOA web services)
• Managed defect tracking logs to ensure defects are properly fixed
• Executed functional, regression, integration, and automation testing
• Used SQL to validate database testing
• Participated in concept and design meetings and produce QA project time estimates
• Served as a QA Lead, responsible for tracking progress and overseeing team QA initiatives in order to meet project deadlines
• Utilized both Waterfall and Agile (scrum) software development methodologies
• Member of the corporate philanthropic organization, which required a weekly commitment to volunteer in the company’s community garden which provides food for the homeless

Web Quality Assurance Analyst

Confidential, Kansas City, Missouri

Responsibilities:

• Used business requirements and technical design documents to develop test plans and scripts for testing of web sites and applications
• Performed testing of web sites and Internet applications (Java, JavaScript, PHP, Flash, Linux, SQL)
• Managed defect tracking logs to ensure defects were properly fixed
• Used SQL to validate database testing
• Participated in requirements and design reviews for new web sites and web applications
• Served as a QA Lead, responsible for tracking progress and overseeing team QA initiatives in order to meet project deadlines
• Conducted daily status meetings with clients to ensure user acceptance testing requirements were met

Software Quality Assurance Analyst/Solutions Consultant

Confidential, Kansas City, Missouri

Responsibilities:

• Used business requirements and technical design documents to develop test plans and scripts for testing of software applications
• Performed testing of software and Internet applications (C++, VB, Java)
• Used SQL to validate database testing (Oracle)
• Installed service packages into test domains
• Served as a QA Lead, responsible for tracking progress and overseeing team QA initiatives in order to meet project deadlines
• Presented knowledge transfer presentations to educate other teams about new software functionality
• Developed documentation used for training Confidential associates and clients on new functionality
• Wrote user guidelines that are included in release documentation and help files