Quality Assurance/Business Analyst Lead Resume Columbus, Ohio - Hire IT People

SOFTWARE:

RELEVANT WORK EXPERIENCE:

Confidential, Columbus, Ohio

Quality Assurance/Business Analyst Lead

Responsibilities:

Produce test plans by reviewing business specifications and determining test cases to ensure thorough testing of applications, usability and content
Independently documents and presents test strategies / plans to project and business leaders
Sets up and maintains test data to facilitate efficiency and accuracy of testing
Performs manual, functional, integration and regression testing by executing developed test cases
Manage functional testing activities on multiple smaller IT projects, concurrently
Work with project leaders on resource planning and timelines, coordinating the work of multiple testing resources to develop test scenarios and test cases, facilitating test execution and defect management activities, and providing regular status updates to project and business leaders
Strategize with business the optimization of system processes; Identify efficiencies and ways to improve design and system flow
Gather testable system requirements and translate them into use cases

Confidential, Gahanna, Ohio

IT SQA Analyst

Responsibilities:

Work with QA Analysts and Developers to ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality
Work with Product Ownership to define and refine requirements to ensure that they are in - line with the experience of Arrow software
Write test scripts for manual testing of completed software requirements
Execution of test scripts and ad-hoc testing to ensure high levels of quality in completed features
Work with test simulation tools to develop automated software tests
Talk to internal and external users to reproduce problems and pinpoint the circumstances under which they occur
Perform regression and smoke testing as part of new version release activities
Software:
HP Quality Center/HP Application Lifecycle Management
Microsoft Dynamics AX
Microsoft Dynamics CRM
Microsoft Sharepoint
Microsoft SQL Server Management Studio
Microsoft SQL Server Reporting Services
APD Information System
ACS Mobile Application
Arrow eCommerce Website
Arrow Client Portal Website
CA Clarity PPM
CA Service Desk Manager
Skype for Business
Confidential:
Fortune 500 ranking: 119
2015 sales: $23.28 billion
460+ locations across 85 countries

Confidential, Westerville, Ohio

Graduate Assistant

Responsibilities:

Staffed the reference desk; used library resources (Sierra Library Services Platform) to assist patrons with research.
Assisted reference service coordinator in maintaining statistics (reference questions asked as well as library usage)
Served as acting librarian for Saturday hours
Assisted with the processing of materials for government publications, particularly the weekly shipments from the Government Printing Office
Maintained the current government publication collection through shelving, removal of expired material, and shelf reading. Recorded statistics regarding collection size
Assisted in the maintenance of catalog records for government documents
Worked as a team member of the Government Publications and Reference Departments and participated in cross training with the other staff members when needed
Assisted in library-wide projects, particularly with periodical materials

Confidential, Columbus, Ohio

Sales Representative, Summer Intern

Responsibilities:

Week-long sales training at Confidential
Scheduled and led 30-40 meetings daily with past and potential clients of local businesses throughout the Columbus, Ohio area
Chosen as one of two students to represent SC Confidential products throughout OSU campus
Promote product awareness using various marketing tactics such as promotions, product giveaways, and social media