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Salesforce Developer Resume

Atlanta, GA

PROFESSIONAL SUMMARY:

  • Having 11+ Years of IT experience with 5+ years of strong experience in design, Development, communities, lightning component development, lightning locker services, classic to lightning migration and deployment of application using Force.com, Apex, Visual force and Cloud Computing based Sales force CRM, customization and development.
  • 6 years Analyzed system designs specifications and developed test cases for overall quality assurance testing.
  • Extensively involved in data validation /Back - end testing by writing complex SQL quires on the Oracle database.
  • Retrieved data from multiple tables by using SQL quires using JOIN condition.
  • Experience in Administration, Configuration, Implementation (Soap API, Rest API and Meta data API as Call in and callout services) and Support of Salesforce CRM and Salesforce SFA applications.
  • Experience in modifying Visualforce pages to support the Lightning Experience and good understanding of lightning mode and its features
  • Strong in Aura Lightning framework with Applications, Components, Controllers, Stylesheets.
  • Worked on Visual Flows and Process Builder to automate workflow actions based on the functional requirement.
  • Designed various Webpages in Visual Force for functional needs within Salesforce.
  • Designed and developed Apex Triggers for various functional needs in the application.
  • Created Custom Controllers and Standard Controllers in Visual Force.
  • Having experience with Apex Triggers, Apex Classes and Wrapper Classes as mentioned in the business requirement.
  • Worked on Visualforce pages and having experience with CSS and Java Script
  • Provided administration support to create new users, deactivate users, modify security and sharing settings for users.
  • Experience with Apttus CPQ to oversee design, estimating, citing, rebates, motivating forces, and recommendations on any gadget.
  • Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ.
  • Experience in XML, JavaScript, HTML, Eclipse and SVN.
  • Having experience on support projects providing solutions to Level-1, Level-2 and Level-3 tickets
  • Having experience on live support activities providing solutions to end users on Production environment.
  • Worked on Soap API and Rest API to design and support web services platform.
  • Created the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
  • Expert in developing User Interface (UI) applications and professional web applications using JavaScript, JSP, HTML5 /DHTML, XHTML, jQuery, CSS3, and Ajax.
  • Worked on Web services using REST API exclusively on obtaining the needed information using the URL approach.
  • Having experience on REST methods such as Put (), Get (), Post () and Delete ().
  • Having experience on Sales cloud in opportunity management, account management.
  • Having experience with partner WSDL, Enterprise WSDL and Metadata API
  • Worked on Sales cloud such as Web-to-lead to support online lead capture, with auto-response rules.
  • Proficient in Configuration, Customization, Programming with Apex API (Controllers & Triggers), Visual force Pages, Visual force Components using up-to-date technology & implementing new instances of Sales force
  • Defined assignment rules to route case request to appropriate case support queues.
  • Implemented security and sharing rules at object, field, and record level for users at different levels of organization, created various profiles and configured the permissions based on the organizational hierarchy.
  • Experience working with Data Loader, import wizard, salesforce.com and Sandbox environments.
  • Worked on the designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report extractions to various formats, design of Visual Force Pages, Dashboards and various other components as per the client and application requirements.
  • Worked on SAP CRM with good exposure to sales, service and marketing modules of CRM and have good understanding of CRM user interface architecture.
  • Gathering requirements from functional consultants and developments based on client requirement.

TECHNICAL SKILLS

Salesforce.com: Salesforce.com customizations like workflow rules, validation rules, custom objects, page layouts, reports, process builders, apex classes, apex triggers, Visualforce pages, data loader.

Programming Languages: Apex, C, Embedded C, Java, HTML, SQL.

Tools: Microsoft SQL, Toad, Eclipse IDE, Data Loader.

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer

Responsibilities:-

  • Requirements gathering and doing configuration and customization according to business requirement.
  • I was involved in estimation and analysis for migration from classic to lightening.
  • Created custom objects and custom fields in Lightning experience.
  • Involved in creating a component for custom buttons which are not supported in lightning.
  • Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
  • I was involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
  • Developed Lightning Component Framework and built Lightning component using aura framework.
  • Built reusable UI/UX components with Lightning component framework.
  • Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, Salesforce Support, communities and Chatter groups.
  • Maintenance of installed Managed Packages in Lightning using Apex Worked on preparing Technical Design Document.
  • Written Apex Triggers on Account, contact and opportunity to automate business process.
  • Written Apex Classes, Batch Classes and Schedule class according to the business requirement.
  • Written helper classes support for Apex Triggers.
  • Writing the apex code according to governor limits.
  • Doing dulcification of the trigger using Collections like list, set and Map.
  • Handling view state error in Visual force pages.
  • Writing relationship SOQl queries according to the business requirement.
  • Developed Visulaforce pages using standard controller, Custom controller and extension controller.
  • Worked on Soap API and Rest API to design and support web services platform.
  • Developed the batch process to load data from external system to salesforce.
  • Sent an Email Notification to the Partner through Process builder once after approving the access to purchasing records.
  • Worked on agile Process.
  • Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of the Apttus CPQ.
  • Involved in CPQ (Configure, Price& Quote) design and mapped to the Salesforce custom objects and involved in Apttus Advanced Workflow Approvals
  • Worked on visual force pages and its attributes.
  • Worked on Process builder for automating the actions such as creating and updating the custom object records.
  • Writing Experience in Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform.
  • Worked on Visual flow for achieving the user triggered actions for displaying customer information on the screens.
  • Worked on Process builder for automating the actions such as creating and updating the custom object records.
  • Worked on Batch classes and wrapper classes to improve the work efficiency.
  • Wrote SOQL and SOSL queries within custom controllers, extensions and triggers.
  • Worked on External enterprise applications with salesforce using Metadata API.
  • Using Metadata API to retrieve, deploy, create, update or delete customization information, such as custom object definitions and page layouts, for your organization.
  • Responsible for weekly and monthly data export, updates, and backup for the organization.
  • Used Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
  • Worked on Sales cloud in opportunity management, account management.
  • Involved in Salesforce.com Application support activities and customizing the apps to match the functional needs of the organization.
  • Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
  • Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.

Environment:: Apex, Visual force, Apex Classes, SOQL, Lightning Components, Apex triggers, Lightning, Visual force, Pages, Batch Apex, Schedule Apex, SOAP, REST, Workflows and Approvals, Data Warehousing, Case Management, Automation, Sandbox testing.SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox. MS SQLServer2000, MS Access, Query Analyzer, DTS, BCP, SQL Profiler, Import & Export Data, Windows 2000 Server, MS Office Suite (Word, Excel, PowerPoint, Outlook), SQL, MS Project, Apttus CPQ, Ant script.

Confidential

Salesforce Developer/Admin

Responsibilities:

  • Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.
  • Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
  • Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, solutions.
  • Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
  • Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
  • Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
  • Defined objects and Field Level Security for different profiles.
  • Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
  • Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
  • Created and maintained Reports and Dashboards to provide fast access to key business metrics.
  • Having experience on live support activities providing solutions to end users on Production environment
  • Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
  • Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
  • Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
  • Customized Chatter objects and tabs to view progress and discussion on business process.
  • Worked in different sandboxes for development and testing and involved in migrating the code to production instance in installments using Change Set.
  • Configured Chatter to track emails from Outlook to Salesforce by following a user.
  • Worked with AppExchange Dup Catcher to filter and prevent duplicate records in the organization.
  • Responsible for weekly and monthly data export, updates, and backup for the organization.
  • Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment:: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential

QA Test Analyst

Responsibilities:

  • Analyzed system designs specifications and developed test cases for overall quality assurance testing.
  • Extensively involved in data validation /Back-end testing by writing complex SQL quires on the Oracle database.
  • Retrieved data from multiple tables by using SQL quires using JOIN condition.
  • Involved in Business functionality review meetings. Worked on functionality testing.
  • Implemented manual testing of web services.
  • Analyzed test specification and perform manual testing.
  • Wrote test cases for functional testing.
  • Done Functional, System and Regression testing of the application.
  • Prepared documentation for testing Standards and procedure documentation of rule guidelines.
  • Identified tests to be automated and converted to Test Scripts using QTP for Functional and Regression testing.
  • Given certain checkpoints and Synchronization points using QTP to see how the application is reacting.
  • Retested bugs after the fix and monitored them until resolved.
  • Worked on developing QTP automation frame work.
  • Involved in each stages of test documentation with Test Policy, Test Strategy, Test Methodology.
  • Planning, Test Case Specification, Test Procedures, Test Scripting, Test Logs and Defect Reports.

Confidential

QA Test Analyst

Responsibilities:

  • Analyzed system designs specifications and developed test cases for overall quality assurance testing.
  • Write XML files to perform data validation and ensure database integrity.
  • Wrote queries to verify data from tables and Validate that all order Counts are as expected compare to production.
  • Involved in data validation /Back-end testing by writing complex SQL quires on the Oracle database.
  • Meeting with the business team and upload recent most updated data and field files on the servers.
  • Planning, Test Case Specification, Test Procedures, Test Scripting, Test Logs and Defect Reports.
  • Implemented manual testing of web services.
  • Analyzed test specification and perform manual testing.
  • Wrote test cases for System Integration testing.
  • Identify requirements and write test cases and scripts to cover all possible test scenarios for Integration and Regression testing.
  • Trace defect and re-create defect to make sure the existence.
  • Log defects with description along with screenshots (if possible) to validate the defect.
  • Retest defects after the fixed and monitored them until resolved.
  • Involved in each stages of test documentation with Test Policy, Test Strategy, and Test Methodology.
  • Done Functional, System and Regression testing of the application.
  • Prepared documentation for testing standards and procedure documentation of rule guidelines.

Confidential

IT Test Analyst

Responsibilities:

  • Analyzed Detail Business Requirements (DBR) and developed test scenarios and test cases for overall quality assurance testing.
  • Wrote Complex SQL queries to perform data validation and ensure database integrity, also wrote queries for Log table and validate that all order Counts are as expected compare to production.
  • Compare narrative files from Main Frame with Warehouse load to validate the data integration and match row count. Involved in data validation/back-end testing by writing complex SQL quires on the Sybase database.
  • Retrieved data from multiple tables by using SQL quires using JOIN condition.
  • Verify the expansion of warehouse table to accommodate ICD-10 codes.
  • Involved in Business functionality review meetings. Worked on functionality testing.
  • Implemented manual testing of web services using SCTM for defect logging.
  • Testing of Wellmark internal customer service tool build on Microsoft CRM, testing newly added front-end features using Microsoft CRM.
  • Analyzed test specification and perform manual testing.
  • Wrote test cases for System Integration Testing (SIT). Help UAT team with test cases and execution.
  • Expertise in QA Testing in distributed Windows Environment and Sybase databases as back end & performed end-to-end testing.
  • Planning, Test Case Specification, Test Procedures, Test Scripting, Test Logs and Defect Reports.
  • Identify requirements and write test cases and scripts to cover all possible test scenarios for Integration and Regression testing.
  • Trace defect and re-create defect to make sure the existence.
  • Log defects with description along with screenshots (if possible) to validate the defect.
  • Retest defects after the fixed and monitored them until resolved.
  • Involved in each stages of test documentation with Test Policy, Test Strategy, and Test Methodology.
  • Follow up testing with enter and exit criteria.

Confidential, Atlanta GA

QA Analyst

Responsibilities:

  • Analyzed system designs specifications and developed test cases for manual testing.
  • Broadly done manual, system, functional and regression testing of the application.
  • Reviewed specifications cases and performed manual testing.
  • Execute Automation and Manual test cases for Functional and Regression testing of various modules of the application.
  • XML data mapping using SQL and SOAP UI for various checking transaction and credit card application.
  • Extensively involved in data validation /Back-end testing by writing complex SQL quires.
  • Wrote Complex SQL queries to perform data validation and ensure database integrity, also wrote queries for Log table and Validate that all order Counts are as Expected compare to production.
  • Retrieved data from multiple tables by using SQL quires using JOIN condition.
  • Involved in Business functionality review meetings. Worked on functionality testing.
  • Prepared documentation for testing Standards and procedure documentation of rule guidelines.
  • Identified tests to be automated and converted to Test Scripts using QTP for Functional and Regression testing.
  • Given certain checkpoints and Synchronization points using QTP to see how the application is reacting.
  • Created test sets in test lab module in Business Process Testing.
  • Insure all the test cases are written and updated in the quality centre.
  • Log application bugs using Mercury Quality Center.
  • Retested bugs after the fix and monitored them until resolved.
  • Involved in each stages of test documentation with Test Policy, Test Strategy, Test Methodology.
  • Planning, Test Case Specification, Test Procedures, Test Scripting, Test Logs and Defect Reports

Confidential, Atlanta GA

QA Analyst

Responsibilities:

  • Responsible for interaction with the team lead to understand user requirements and gather inputs for creating the test cases for manually testing the modules such as account info, order entry, quotes and market data, research, and planning functionalities.
  • Involved in performance testing using load runner.
  • Executed the test cases and verified the actual results with the expected results.
  • Executed VB scripts in Quick Test Professional for functionality and regression testing.
  • Develop Test cases using use case document.
  • Created run time parameters in Business Process Testing.
  • Reviewed Business Requirement document and System specification document.
  • Execute test cases and track the Defects and ensure Closure of defects.
  • Automated testing using Oracle SQL.
  • Created test sets in test lab module in Business Process Testing.
  • Performed Functionality testing, content testing and Link testing.
  • Worked on IBM Mainframe for backend testing, DB2 validations.
  • Created sample XML files to load data in to database.
  • Performed positive and negative testing using QTP.
  • Involved in checking Broken Links.
  • Performed Back end testing using SQL.
  • Involved in running many batch jobs in order to retrieve data from mainframe.
  • Performed Cross-Browser testing to verify the application on multiple environments.
  • Writing Manual test cases.

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