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Sr. Software Functional Tester / Team Lead Resume

RichardsoN

SUMMARY:

  • Excellent IT Experience in complete SDLC, STLC and Bug life Cycle. Experience in testing of Mainframe, Web based, Client/Server, Mobile and Microsoft Office applications. Experience in Manual QA Testing and Automation. I am Motivated and industrious with sound business judgment and solid work ethics. I am interested in working in a challenging and professional environment and constantly learn new technologies and help the organization achieve its goals.
  • Over 10 years of IT experience in QA SDLC, STLC and Bug life cycle.
  • Experience in Agile - SCRUM and Waterfall methods.
  • Excellent experience in manual testing for Web based applications, Mobile applications, Mainframe, Client-server, Health care, EPIC system and Microsoft Office applications.
  • Experience in Medicaid, Medicare Part A, B, C, D and Medicare Supplementary with various combinations.
  • Experience in creation of Test plan, Test Scenarios, Test scripts and Test cases.
  • Participated in External & Internal business review meetings.
  • Performed Mobile application testing using Device Anywhere Studio and Perfecto mobile.
  • Conducted Mobile App’n testing using various devices from different carriers: Android, IOS, BlackBerry and Tablet.
  • Experience in Smoke Testing on various builds, Integration Testing, System Testing, Regression Testing, GUI Testing, WIT Testing, Performance Testing, End to End Testing and UAT Testing.
  • Expert in GUI Functionality Testing, Usability Testing, Interface Testing, Compatibility Testing, Performance Testing and Security Testing for Mobile and Web based applications.
  • Experience in Black box testing, White box testing and Backend data testing by writing SQL Queries using DB2, Oracle, MS Access and SQL server databases.
  • Experience in IVR messages in phone, backend tables and API Interface testing.
  • Experience in Data warehouse ETL testing for workflow process.
  • Experience in backend data testing using SQL Queries for data migration projects.
  • Excellent experience in Test summary Reports and Traceability Matrix.
  • Expert in EDI transactions: 837,834, 835, 270, 271, 275, 276, 277, 278 and HL7 messages.
  • Excellent experience in 4010 & 5010 ICD 9 to10 Projects.
  • Expert in XML files validation against XSD.
  • Expert in Defect tracking using ALM, Quality Center, Test Director and Clear quest.
  • Experience in testing on Web services using SOAPUI tool.
  • Expert in Claims Adjudication systems like Trizetto Facets 4.71 and 4.81, Diamond 950 and Power MHS 6.0.0 and 7.2.0.
  • Having friendly co-ordination with Business Analysts, Developers, Managers, Team Leads and colleagues.
  • Experience in Agile Scrum meetings, Sprint Retrospectives, Sprint Reviews and PSI Meetings.

PROFESSIONAL EXPERIENCE:

Confidential, Richardson

Sr. Software Functional Tester / Team Lead

Responsibilities:

  • Involved in analysis of Business User stories, SRD, FRD, X-Walks and Mapping documents.
  • Attended daily Agile Scrum meetings, Sprint Retrospectives, Sprint Reviews and PSI Meetings.
  • Experience in analyzing business, functional, and technical requirements and translating them into test requirements;
  • Involved in writing Test Plan, User stories, Tasks, Test scenarios, Test scripts and Test Cases.
  • Performed Smoke Test on various builds, Integration Testing, Functional Testing and System Testing, Regression Testing and UAT Testing for web based and Mobile applications.
  • Performed Mobile application testing using Device Anywhere Studio, Perfecto mobile and cross browser tool.
  • Verified all the links in web pages, database connection, forms, buttons used in the web pages for submitting or getting information from user, Cookies testing, HTML Syntax errors, Data consistency, Check all the database queries are executing correctly, data is retrieved correctly and also update correctly etc.
  • Verified web application on different browsers, Inner and outgoing Links Navigation checking, Accordion panels, Font and Text against style guide, Content checking, Application server and database server interface, Printing options, Mobile browsing, Operating system compatibility etc
  • Involved in Billing, Invoicing by running UNIX jobs and generated the reports and bills for the UAT scenarios.
  • Verified IVR messages in phone, API and backend DB tables.
  • Performed backend data testing by writing SQL queries.
  • Performed Regression Test cases by using QTP and Selenium.
  • Validated response messages by using SOAPUI and validated the messages in backend data.
  • Logged defects in ALM and attended to daily defects status meeting.
  • Responsible for Traceability matrix and daily status report’s.

Environment: UNIX, Oracle, CRM, Mainframes, Web services, SOAPUI, J2EE, J-Unit, Power Point, ALM, QTP, Selenium, Web sphere, Java, Java script, .NET, ASP.NET, C#.

Confidential

Sr. QA Analyst

Responsibilities:

  • Analyzed Business and system requirements and developed Test plan, Test scenarios, Test scripts and Test cases from the requirements.
  • Conducted formal review meetings with QA team and business analysts.
  • Linked requirements to the related script.
  • Performed Smoke Test on various builds.
  • Performed Integration testing, Functional Testing, Regression Testing and UAT Testing for Web based applications and backend data is validated against front end data by writing SQL Queries.
  • Verified web application on different browsers, Inner and outgoing Links Navigation checking, Accordion panels, Font and Text against style guide, Content checking, Application server and database server interface, Printing options, Mobile browsing, Operating system compatibility etc.
  • Good organizational skills and problem solving abilities
  • Performed backend validations in IRIS Mainframe DB2.
  • Validated CICS Screens for Accounts, MTS, RRAPIR and CLF projects.
  • Created datasets and ran JCL Jobs.
  • Verified IVR messages in phone and backend tables.
  • Created test result reports for Business Analysts and QA Manager.
  • Participated in Daily Status meetings with PM, QA Manager, Operations Manager, Business Analysts, and Developers
  • Interacted with Developers and BA’s to understand the severity of the defects and assigned priorities accordingly.
  • Identified and entered the defects in ALM. Managed defect log and participated in defect triage meetings.
  • Responsible for Traceability matrix and daily status report ’s.

Environment: ALM, Java, J2EE, JAVA Beans, CORBA, MS SQL Server, Mainframes, Adabas Natural, TSO, Cobol, JCL, File-Aid, CICS, DB2,SPUFI, VSAM, Web services, SOAPUI, Power Point, J-behave, Jenkins.

Confidential, Durham, NC

Quality Engineering Tester/ Lead

Responsibilities:

  • Created User stories and Tasks in RTC Client.
  • Participated in Internal review meetings and gathered FDS, TDS and performed Gap analysis for requirements.
  • Experience in developing test documentation including test plan, test cases, test procedures based on business requirements.
  • Experience in monitoring Software Development Life Cycle (SDLC) and STLC like Waterfall, Spiral and Agile.
  • Performed Mobile application testing using Device Anywhere Studio and Perfecto mobile.
  • Performed GUI Functionality Testing, Usability Testing, Interface Testing, Compatibility Testing for Web based and Mobile applications.
  • Tested the online program, batch programs, CICS Screens, menus, options and utilities.
  • Worked with JCL extensively to execute the jobs.
  • Tested the database integrity by writing SQL Queries using QMF.
  • Created and modified test data using File-Aid.
  • Performed Mobile Application testing using various devices from different carriers: Android, iPhones, Black Berry and Tablets.
  • Performed testing on mobile emulating computer software applications to ensure they are working effectively and that they comply with defined requirements and functional specifications.
  • Verified all the links in web pages, database connection, forms used in the web pages, Cookies testing, HTML Syntax errors, Data consistency, different browsers, Web load testing, Web Stress testing, Navigation checking, Content checking, Application server and database server interface, Printing options, Mobile browsing, Operating system compatibility etc.
  • Verified Claims Center, Verification of Coverage, Benefit Highlights and Spending Summary in Web and Mobile applications.
  • Tested all the functionalities of enhancements in both Web and Mobile.
  • Verified IVR API Interface messages in phone and backend tables.
  • Performed Integration testing, System Testing, Regression testing, and Performance Testing, Load Testing and UAT testing.
  • Performed Backend data base testing using SQL Server DB for PMHS to Facets data migration.
  • I-Series AS/400 used for PMHS files and Oracle is used for Mobile, Web and Prime Café db tables testing.
  • Validated monthly Renewal XML files and Claims Payments against XSD and Mapping document using XML Spy tool.
  • Performed testing in 834 Enrollments, Paper claims, 837 to 835 HIPAA 5010 EDI Transactions for Medical and Inst’l claims,
  • Validated Renewals, Groups, Members and Provider files from Legacy to Facets.
  • Validated end to end Prime Pharmacy claims from Legacy to Facets.
  • Validated XML responses using SOAPUI a gainst backend data using SQL Queries.
  • Used J-Meter with java plug-in to generate automated test scripts for functional testing, GUI testing and enhancing the existing scripts
  • Verified queues in WebSphere MQ Explorer and Rfhutil.
  • Attended daily Agile Scrum meetings, Sprint Retrospectives, Sprint Reviews and PSI Meetings.
  • Logged defects using HP QC/ ALM and participated in everyday defects meeting.
  • Responsible for Traceability matrix and daily status report to Scrum Master and Product owner.

Environment: Rational Team Concert 4.0.1, Quality Center 10.2, HP ALM 11.52, QTP, Load Runner, UFT, TFS, MS Office applications,, Facets 5.01 and 5.10, Power MHS 4.2, Natural and Adabas conversions, AS/400, Mainframes: TSO, Cobol, JCL, File-Aid, CICS, DB2, SPUFI, VSAM. EDIFECS Analyzer, PowerPoint, Visual Studio, Blue Quote, WSDL, SOAPUI, RFHUTIL, WebSphere MQ Explore 7.0, JMeter, Web services, EFS Admin, Device anywhere studio, Perfecto mobile, AS/400 I-Series, Message Broker, SOA, SQL Server DB, Oracle DB, Java, J2EE

Confidential, Salt Lake City, UT

Sr. Business System Analyst

Responsibilities:

  • Gathered Functional requirements, mapping documents and X-Walks from Steak holders, BA’s in External review meetings.
  • Experience in analyzing business, functional, and technical requirements and translating them into test requirements;
  • Worked closely with Business Specialist, end users, Developers and Analysis System Requirement Specifications.
  • Involved in writing Test plan, Test Scenarios, Test scripts and Test cases.
  • Performed Integration Testing, Functional Testing, System Testing, Regression Testing and UAT Testing.
  • Involved in testing the Web based Enrollment applications on multiple browsers including Safari, IE, Firefox, and Google Chrome.
  • Involved in testing the Mobile Regence applications on multiple platforms including Android, Black Berry, iPhone, iOS using Device Anywhere Studio.
  • Involved in GUI Functionality Testing, Usability Testing, Interface Testing, Compatibility Testing, Performance Testing and Security Testing for Web based and Mobile applications.
  • Conducted testing on mobile emulating computer software applications.
  • Tested Enrollments, Claim Center, Medical, Dental and Inst’l claims and Member Benefits in Web and Mobile applications.
  • Performed Oracle backend data base tables validation by writing SQL Queries using TOAD.
  • Performed 834 member enrollments manually and electronically.
  • Performed MS Access and Word compare analysis of 834 prod Audit files and Change files.
  • Validated 4010-5010 EDI Transactions for 834, 270, 271 and acknowledgements TA1, 999, 997.
  • Tested the Members/Provider/Groups/Benefits and their Eligibilities in Facets 4.81.
  • Verified 5010 Paper Medical and Institutional claims in Facets 4.81.
  • Validated data compliance for EDI X12 HIPAA files using EDIFECS analyzer.
  • Performed backend data test testing using SQL Queries by TOAD, Sybase and MS Access.
  • Worked with Testing Manager to review test case scenarios and facilitate completeness of test coverage.
  • Defects are logged using Clear quest and Traceability Matrix, daily and weekly status reports are generated.

Environment: Trizetto Facets 4.81, Transaction Management TM, MS Access, Oracle, TOAD, Sybase, Rational Clear Quest, Rational Test Manager, Device Anywhere Studio, TFS, MS Office suite, Ultra Edit Professional 16.0, Ultra Compare Professional 7.2, TIBCO, EDIFECS Analyzer. CREST and MEET Tool, JAVA, J2EE, .NET and Web services, J-Meter, SOAPUI and REST.

Confidential, Schenectady, NY

Testing Analyst

Responsibilities:

  • Involved in analysis of Business requirements, SRD, FRD, X-Walks and Mapping documents.
  • Involved in writing Test plan, Test Scenarios and Test cases.
  • Involved in Integration testing, System Testing, Regression testing and UAT testing.
  • Performed Mobile application testing using Device Anywhere Studio.
  • Performed GUI Functionality Testing, Usability, Interface and Compatibility Testing for Web and Mobile applications.
  • Performed Mobile App’n testing using various devices from different carriers: Android, iPhones and Tablets etc.
  • Performed testing on mobile emulating computer software applications.
  • Involved in HIPAA EDI X12 278, ICD 10 837 and 835 files for Medical and Institutional claims.
  • Verified Order ID Cards and Temporary ID cards in frontend Mobile and backend.
  • Involved in Oracle Backend DB testing using TOAD for Mobile and Web based applications.
  • Involved in XML validation for Claims payment against XSD.
  • Performed claims process and member’s eligibility and updated the member’s record in Facets.
  • Involved in validation of 837, 834, 278 and 835 files for regression scenarios.
  • Tested web services application using SOAP UI and verified XML responses a gainst backend data using SQL Queries.
  • Involved in 835 files validations at Claim level, Line level, Service level and Transaction level.
  • Logged the defects using ALM and participated in everyday defects meeting.
  • Responsible for Traceability matrix and daily status report .

Environment: ALM 11.2, EDIFECS Analyzer, Amisys, Facets 4.71, PowerPoint, ACS, HTML, MQ Series, SOA, Sybase DB, Oracle DB, Device Anywhere Studio, WSDL, SOAP UI, Web services, J-Meter, ASP, .Net, C#, Java,, J2EE, AS/400 and Mainframes.

Confidential, Jacksonville

Testing Specialist II

Responsibilities:

  • Participated in External and Internal review meetings with Steak holders, Business analysts and Developers.
  • Gathered business requirements, X-Walks, FDD’s and SDD’s and performed GAPS analysis for requirements.
  • Created High level Test Plan and Test Scenarios, Test scripts and test cases.
  • Created test data for test cases from production tables by using SQL Queries.
  • Developed and verified EDI XML data files against XSD’s, Mapping documents and crosswalks.
  • Involved in Web based application for Auto assign PCP/Assign PCP, MUM, MUG and Fulfillment modules.
  • Performed Integration testing, System testing, Regression testing, End to End components testing, Performance Testing and UAT testing.
  • Involved in Enrollment and Claims Processing and validation of Siebel exceptions for RME-Reconcile Medicare Enrollment.
  • Datasets are created and updated using FileAid.
  • Verified Adabas conversion files, the natural language programs, online screens using CICS.
  • Worked with JCL extensively to schedule and execute the jobs and performed backend testing using SQL queries.
  • Involved in testing the Web services security and Network security of the Share IT applications and verified the broken links.
  • Performed Prof and Inst ITS Host, Local claims, ITS Home claims and Dental claims.
  • Extensive experience in EDIFEC’s Tool to validate EDI Data compliance.
  • Validated EDI X12 837,834,270, 271, 275, 276, 277 and 835 files using Facets and Diamond.
  • Validated the Enrollments, Reverse & Rekey claims, Duplicate claims, Paper claims, EDI Claims, Availity Claims.
  • After Payment cycle, Involved in Verifying the EOB’s and RA’s.
  • Involved in 4010 TO 5010: 837 and 835 files and ICD 10 Dx and Procedure codes testing.
  • Created the datasets in test environment using Fileaid and updated the records for Prof and Inst claims.
  • Involved in Data migration and data validation Testing. Tested Data Warehousing application by using ETL Informatica.
  • Tested web services application using SOAPUI and created XML files for claims.
  • Analyzed the SOAPUI message responses of test results and compared them with database tables using SQL Queries.
  • Logged the defects using QC and participated in periodical defect meetings. Created defect matrix and status reports.
  • Performed Regression Test Scripts and automated them using QTP. Document system test lessons learned.

Environment: Diamond 950, MIDAS, SharePoint, Facets, QC, QTP, Load Runner, UFT, TFS, MS Office applications, SQL Server DB, MBSP Web app, NASCO, Web Page JSF 1.1 . AJAX, Web sphere 6.1, Java, .Net, J-Meter, WSDL, SOAP UI, HTML, MQ Series, Rhfutil, AIX-Unix, WSAD, Rational s/w Architect, FTP2 Gateway, EAS, Natural and Ada-bas conversions, DB2, Mainframes, Web services, SOAPUI, J2EE, J-Unit, Visio, Quest, Availity, EDIFEC’s, ETL,SAS, SQL Navigator, Oracle, and Unix.

Confidential, Nashville, TN

Sr. QA Analyst

Responsibilities:

  • Attended in External review meeting to gather Business requirements and analyzed the Business requirements and Mapping documents. Identified Gaps in requirements and logged as static defects in QC.
  • Involved in writing Test Plan, Test Scenarios and Test cases.
  • Involved in Integration testing, System Testing, Regression testing and UAT testing.
  • Involved in Backend testing using SQL Queries for Denials, Credits, Unallocated and Correspondence.
  • Involved in XML validation for Claims payment against XSD.
  • Datasets are created and updated using File-Aid.
  • Involved in validation of 837,834,270,271 and 835 files.
  • Involved in 835 validations in different levels for Denial changes, Credits and Correspondence.
  • Involved in Paper claims validation in different levels for Denial changes, Credits and Correspondence.
  • Involved in exception processing in Cash application.
  • Performed backend testing and verified data integrity.
  • Datasets are created and updated using File Aid.
  • Involved in HL7 messages validation for various Interfaces .
  • Logged the defects using HP Quality center .
  • Responsible for Test schedule, Traceability matrix and weekly status report .

Environment: Oracle 9.1, PL/SQL, Toad, HP Quality Center 9.2, CAPS, Oliver 4.1, Focus, Maxine 5.0, eGate, Web sphere, Mainframe DB2,CICS,FileAid, SPUFI, JCL, Cobol, TSO, VSAM Java, Java script, .NET, ASP.NET, C# and UNIX.

Confidential, Pasadena, CA

Sr.QA Tester

Responsibilities:

  • Attended in External review meeting to gather Business requirements, SRD, Mapping documents and analyzed the Business requirements and Mapping documents. Identified Gaps in requirements and logged as static defects in QC.
  • Involved in writing Test Plan, Test scenarios, Test scripts and Test Cases for System, WIT Testing and Regression testing.
  • Performed System Testing, WIT Testing, Regression Testing, Performance Testing and Cut Over Testing Dry Run .
  • Validated the Bridges -HL7 -Messages against mapping documents from various interfaces like Lab, CBORD, Radiant and ADT.
  • Involved in validating Inbound and Outbound messages which are coming and going to CBORD..
  • Validated Professional and Hospital billing test scenarios in Resolute Module.
  • Involved in testing of Intra-Op documentation, Surgical Procedures & Scheduling activities in Optime.
  • Performed testing for ED Emergency department test scenarios, Mental Health department and Addiction drugs for RTF Project scenarios, Anesthesia navigators, Cadence, ADT, HIM, Ambulatory activities and resolute billing for HB and PB modules.
  • Involved in placing Orders to various patients and Performed 834 and 278 EDI X12 Transactions.
  • Actively involved in After Go-Live support.
  • Involved in testing the adjudication and accumulation for dispense covered drugs and non-covered drugs for different benefits and different plans for a member individual and family with below, crossing and met annual deductible and OOP Max.
  • Verified claims response messages, accumulator values and % of member liability billing sent from PBM to PIMS.
  • Validated POPS and PIMS Demographics, Add/Edit Patient details, Patient Lookup Lines, Inquiry screen, Benefit Summary, Rx Dispensing & Claim Submission, Refills, Trial Claim, Claim status, Claim Submission/Refunds, Mail Order Rx Dispensing.
  • Involved in Regression Testing using QTP tool.
  • Performed backend data testing by writing SQL queries.
  • Logged defects in Quality Center and participated in daily Defect Tracking meetings.
  • Responsible for Traceability matrix and daily status reports.

Environment: EPIC, Quality Center, QTP, Load Runner, MS Visual Studio, UFT, TFS, HL7, Agile SCRUM, Mainframes DB2, COBOL, MVS, JCL, File Aid, CICS, SPUFI,VSAM , JavaScript, ASP, ASP.NET, Diamond, ETL, SQL Server, SQL Plus, Oracle 9i, TOAD, Java, Ancillary systems.

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