SUMMARY:

• Over Twelve Years of experience in software industry primarily in quality assurance, software engineering, testing methodologies and over Five Years of experience as a Team Lead.
• Extensive experience in Data warehouse, web base, web service testing and SQL Scripting.
• Proficient in Water Fall, V - Model and Agile Testing Methodologies
• Proficient in Writing Test Plans, Test Scripts and Test Cases for both manual and automated testing.
• Involved in different phases of testing such as Black-box, Smoke, Integration, System and User Acceptance Testing.
• Expertise in Manual Testing and Defect Management.
• Expertise in preparing status report metrics and defect reports.
• Excellent project requirement decomposition skills and strong business analysis skills.
• Extensive experience in Seibel Customer Relationship Management (CRM).
• Good working knowledge of UNIX-AIX and Windows Environments
• Strong time management skills and sense of timelines to meet commitments
• Exceptional facilitation skills to gain and maintain alignment, transparency of process, results and trust
• Self-motivated and quick Learner with excellent verbal and written communication skills.

TECHNICAL SKILLS:

Software QA leadership: 5 years of experience developing and implementing QA processes, and developing and leading software QA programs and teams.

Software quality assurance: 10 years of experience as a software QA engineer, writing and executing test plans and test cases in highly structured and loosely structured development environments and performing all types of testing (functional, installation, acceptance).

Languages: C, SHELL, SQL, PL/SQL, COBOL, JCL, HTML, Java, .Net

RDBMS: Sybase, DB2, Oracle and SQL

OS: MVS, TSO, Unisys, UNIX (HP-UX, Solaris, SCO), WindowsNT/2000/XP/2010.

Testing Tools: Quick Test Pro, IPM, HP QC 10.0, Visual Studio, Microsoft Teset Manager, IntelliJ IDE

PROJECT DETAILS:

Confidential

Lead SQA Engineer

Responsibilities:

• Working with Enterprise Level Software Development with highly scalable database
• Leading team during multiple releases of software product delivery and provided production support
• Analyze requirements and resource capacity to define project time lines
• Participate in Test Planning, and Test Plan review sessions.
• Create, Review and Execute Test Plan/Test Cases
• Coordinate with Firmware team to resolve issues and achieve successful product delivery
• Leading discussions with product owners and architects to design and implement software features
• Acted as a Subject Mater Expert (SME) for RF and SBS device functionality
• Maintain and provide support to resolve environment issues (Functional and Scale)
• Participated in the hiring process and mentor/guide/ coach team members.
• Facilitate Sprint team meetings and raise impediments early and efficiently and Increase cross team sharing and communication.
• Recommend improvements and assist in changes to best practice with internal and external communication, improving transparency, and radiating information.
• Create weekly metrics/reports to capture test progress for projects and releases.
• Prepare/Maintain Sprint progress/Capacity dashboard
• Acted as an Automation Architect to come up with standards and templates for teams to follow the Robot framework.

Environment: Visual Studio 2012, PuTTY, TOAD, Oracle 11g, SQL, IE, Microsoft Test Manager, SOAPUI. Net, C#, Oracle 9i/11g, Toad, SQL Developer, Sql Server, MS Share Point 2010, Unix (Putty)

Confidential

BA/QA Analyst

Responsibilities:

• Tested and verified business intelligence solutions that provided leading market data to the travel industry
• Responsible for verifying that proprietary web scraping software was accurately reporting public market hotel data for over 500 data sources
• Responsible for reviewing, clarifying and approving Business Requirement Documents(BRD)
• Performed User Acceptance Test before it goes to production.
• Worked extensively with Development Director and CTO to ensure that production issues and data issues were minimal
• Worked extensively with offshore resources and collaborated QA efforts to ensure the highest quality product was delivered to customers

Environment: PuTTY, SQL, IE, Excel, SQL Server, Word, XML,Matis, Version One, Rally, Sales Force, Toad

Confidential

Sr QA Analyst

Responsibilities:

• Participate in Test Planning efforts and Test Plan review sessions.
• In a very short term created self as SME of the project
• Created templates for the team to create Test cases, Test scripts using Excel and Quality Center.
• Created Test Case Control Sheet for each cycle execution
• Using the Test Case Control Sheet created Test Plan and Test Lab in QC. Assigned test cases to testers for execution
• Created SQL queries to export test results from QC to prepare status Reports
• Track daily test execution of Test Cases and Test Scripts.
• Co-ordinate with Automation (QTP) team and provided the guidance what to automate for regression.
• Performing regression testing for every build of the application
• Tested Network, Widgets and Roaming services on Mobile devices
• Escalating issues related to deployments, requirements and defects.
• Lead Defect Meeting and maintain defects in QC.
• Prepare daily defect report and status report
• Prepare daily/weekly status Dashboard and Defect Metric Reports

Environment: Quality Center 10, PuTTY, SQL, IE, Excel, Oracle, Seibel, BRM, CRM, UIM (Unified Inventory Management), Word.

Confidential

Data Warehouse Sr. QA Analyst

Responsibilities:

• Participate in Test Planning efforts.
• Responsible for Testing Four major Subject Areas like Balances, Revenue, Interest and Fees.
• Writing and managing Test cases, Test scripts using Excel and Quality Center.
• Created SQL queries to compare source data to the Enterprise Data Warehouse, Data Mart and Reports
• Track daily test execution of Test Cases and Test Scripts.
• Performing regression testing for every build of the application
• Escalating issues related to deployments, requirements and defects.
• Participate in daily test meetings to discuss defects, issues and risks.
• Lead Defect Meeting and maintain defects in QC.
• Assign defects to the responsible developer/tester for fix and retest
• Coordinating with development team in isolating and explaining the issues.
• Report Test execution and defect status to the management.
• Work with onshore/offshore developers and SMEs to resolve defects.
• Managing, tracking and reporting the errors using Quality Center.
• Attend Change Control Meetings.
• Involved in User Acceptance testing.

Environment: Quality Center 8.2, PuTTY, TOAD, DB2, Ms-Excel, SQL, IE, IBM Data Studio, Ab Initio Excel, .

Confidential

QA Analyst

Responsibilities:

• Creating Test Plan for upcoming projects and Review with team.
• Reviewing Test Cases written by Offshore Team to make sure all the requirements are covered.
• Reviewing Test Results executed by Offshore Team before submitting them for Client’s approval.
• Coordinating with client in all issues related to the projects.
• Execute Smoke test when the Build is ready to test to make sure the system is stable to continue testing.
• Distribute work among offshore team.
• Conduct review meetings with offshore team, client and project managers.
• Conduct bug craws meetings and check the status of Bug fixes.
• Approving Build requests came from the Development team.
• Executing test cases using BBQA Helper Tool.
• Performing Functional, Regression and GUI testing on each new build of the application under test and analyzed the test results.
• Examining SQL Queries to compare the Oracle database and periodic reports generated by the application.
• Manually Run Backend Jobs in UNIX to complete End to End testing
• Escalating issues related to deployments, requirements etc.

Environment: Oracle9i, Toad, IE, SQL, WebLogic, PVCS Tracker, Quality Center, LoadRunner, UNIX, Windows XP, BBQHelper, Java/J2EE, TSYS, MS-Excel.

Confidential

Test Engineer

Responsibilities:

• Performing Functional, Regression and GUI testing on each new build of the application and analyzed the test results.
• Creating Test Plan for upcoming projects and Review with team.
• Developed functional test plans for Registration, My studio, Songs to Record and Subscription options.
• Wrote Black box and system test cases for Registration, My studio and Subscription.
• Executed test cases manually and reported bugs into Squish List
• Involved in doing cross browser testing and reporting issues.
• Worked with developers to reproduce issues on dev environments
• Involved in doing Regression testing across new builds and releases
• Documented test plans, test cases and bugs
• Send weekly Defect report metrics to management
• Participated in team and weekly status meetings

Environment: QA Methods, IE, Safari, FireFox, MySql, Unix and Windows 2000/NT, Mac, Squish List, Java, JSP, Servelet, Tomcat, Apache, HTML, Javascript