Software Qa Manager Resume
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Bloomington, IL
SUMMARY:
- Highly motivated technology professional with 14 years of continuous experience in delivering large - scale systems, highly complex projects, high quality, strategic and enterprise-wide IT programs/projects, products, enterprise architecture, and infrastructure services.
- Have 14 years of industry experience in End-to-End Software Development lifecycle, project delivery, project management, operations, test delivery management, risk assessments, creating test strategy, test process improvements & management, product management, test project planning, test progress reporting, test results analysis and authorization, service request maintenance
- Have 14 years of Experience with cross functional large scale enterprise projects & programs in P&C Insurance applications, Sales Channels, Web Technologies, Banking, Mutual Funds, Big Data & Analytics, Security, Fraud, Digital, Customer Support and Customer Experiences, IT (Information Technology) Infrastructure, Cloud Computing, Data migration, Data Warehousing, Information Systems, Product Engineering, Data Center, Content Management, Service Virtualization, Digital Products, Industry Standards, and ERP.
- Have 14 years of experience and deep understanding of End to End Software Development Life Cycle with different delivery models like Waterfall, Iterative, Agile, SAFe (Scaled Agile Framework) and user experience driven process and product enhancement
- Have 11 years of Quality Engineering experience in different types of testing such as Functional testing, Non-Functional testing, Regression testing, Cross-Cell testing, Implementation testing, Performance testing, Destructive testing, UAT (User Acceptance Test), usability testing and accessibility testing for different types of software applications like mainframe applications, Visual Basic applications and J2EE applications
- Have 11 years of consulting experience in Test Driven Development approach and various other test methodologies like risk based testing, extensive testing, black box testing, orthogonal array testing
- Have 11 years of hands-on experience of automated testing and designing tool to build test automation solutions for web applications, web services and data migration projects.
- Have 5+ years of management experience of leading QE professionals
- Solid experiences in setting up global service delivery models to fortune companies by setting up domestic and offshore (global) development centers, delivery framework, staffing, training and governance models.
- Proficient in writing proposals, biding projects, winning contracts, consulting and product evaluation.
- Experienced at outsourcing strategies, managed services, meeting facilitation, vendors negotiation, compliance, influence team and leadership
- Possess excellent communication skills (in English), proven leadership skills, interpersonal skills, project management skills, analytical skills
- Proven track record of being champion at operational excellence, data driven decision maker, self-motivated with vision for QA in software development and showing consistent strong business and technical judgment
SKILL:
- Agile Methodologies (Scrum, Kanban, etc), Waterfall methodologies, (SAFE) Scaled Agile Framework,
- BDD (behavior-driven development),
- TDD (Test-driven Development)
- CI & CD (Continuous Integration & Continuous Delivery)
- DevOps
- AWS (Amazon Web Services), Google Firebase
- J2EE, SOA (Service Oriented Architecture), Hadoop 2.x, Mainframe, Client-Server Web application, mobile game, iOS development and Android Mobile Application
- IBM RSA (Rational Software Architecture), IBM Lotus Notes, Eclipse, Android Studio, XCode, Perfecto, MS Office, TestNG, Selenium WebDriver, Appium, JBehave, Cascade, Jenkins, SOAP UI, Perfecto, Clear Quest, Bugzilla, Cucumber, Serenity, SVN, Test Link, TRAC, JIRA, Agile Software, docker, front-end development, Git
- SSO Tools (LDAP, SAML, OAuth, OpenID), e-signature, LexusNexus, web infrastructure, Customer Identity Management, Customer Security Infrastructure, SaaS development, Tableau
- Microsoft Office, MS XL, MS Powerpoint, MS Access, Sharepoint development
- PIG, HIVE, HBase, MapReduce Framework, AWS EMR, Apache Spark, Apache Cassandra, Kafka, Machine Learning
- Java, Python, JavaScript, Selenium, Groovy, Swift, Objective C, C++, VBA, HTML, XML, CSS, SQL, R, REST & SOAP API, Scala, Ruby, Perl, Shell Scripting
- IBM DB2, IMS DB, PostgreSQL Riak Nosql DB, MS Access, HDFS, MongoDB
- Auto, Life, Fire and Healthcare Insurance
- Windows 7, Linux, Mac OS, OS 390
- Primavera P6, Version One, Microsoft Project
WORK EXPERIENCE:
Software QA Manager
Confidential, Bloomington, IL
Responsibilities:
- Responsible to create test strategies and plan over all testing of product and quality assessment before its being launched in production and improving processes by analyzing metrics and business KPIs
- Responsible to play key role in program budget Management, change Management, risk analysis, risk mitigation planning and risk management, test result verification, test result analysis and authorization, test data management, time management, team performance analysis & management, test environment management, resolving conflicts
- Direct test leads, data leads, test designers and test executioners to analyze product requirements, create testing approach, creating test case, mine/fabricate test data mapping, setup test environment, execute & log test results and manage defects.
- Responsible to collaborate with cross-functional teams and members across all levels of the organizations (like project manager, business leaders, consumers, customer representatives, directors, IT architects, development team, testing team and implementation coordinators) through different testing phases like system testing, system performance testing, acceptance testing and implementation testing.
- Authorize & ensure timely production different test deliverables like test plan, test cases, test logs, test summary reports and Evidence of Test, Be point of contact for any testing issues, investigate issues and recommend solutions for situations
- Diligently manage project scope, risks, issues, and cross projects dependencies. Frequently provide project status update and its visibility to the leadership team via dashboard communication and presentation.
- Monitoring SOW and evaluating experiments to solve testing problems
- Work with 3rd party vendors for test data like TSYS, FIS,etc.
- Managed short as well as multi-year projects with budgets ranging from $250K-3M plus and team sizes up to 30+ members, spanning various geographical areas (national and international).
- Responsible for mentoring and developing QA engineers in to QA Leads
Release Test Manager
Confidential, Bloomington, IL
Responsibilities:
- Work together with in-scope efforts to plan and coordinate project implementations based on a common approach, strategy and quality assurance standards for a fast-paced environment
- Responsible for Developing test framework, process and procedure to guide these efforts to manage and coordinate development & testing with each other, manage projects testing efforts and assist them to work with shared and dynamic environment
- Evaluate criteria for achieving objectives for each release
- Responsible for enterprise data requirements, retention, master data management (MDM), data profiling, data governance & data organization
- Analyze critical-path for each release and manage priorities of multiple efforts in scope of quarterly releases.
- Responsible for day-to-day coordination with Technical Project Manager, Test Managers, Dev/Test Teams, Business Partners and Project Sponsors to ensure timely production implementation of every quarter Release and delegation of work packages to different teams
- Analyze and Manage Release Level Risks, manage dependencies and issues and communicate the overall health of the Release
- Guide and direct project teams in Release on dev/test standards, dev/test process and procuring test environments, leverage industry trends and documenting best practices for continuous improvement of test organization
- Manage new Change Control in existing Release scope, creating new communication tools
- Work with third party team and vendors like LexisNexis, E-Signature
- Being Point of contact for release testing issue escalation, managing internal and external partners and provide technical guidance to different teams
- Create Test Plans, Test Status Reports, defect Reports and Risk Assessment for Release Testing
- Educating project teams in testing practices and entry-exit criteria
Test Lead/Test Automation Expert
Confidential, Bloomington, IL
Responsibilities:
- Oversee all aspects of the test effort for System testing while engaging in Unit and Integration testing to ensure quality product from development
- Planning & managing various testing activities (like Integration testing, system testing, performance testing, acceptance testing and implementation testing)
- Ensuring the appropriate test deliverables are created, reviewed, and authorized
- Creating effort cost estimates and WBS (Work Breakdown Structures).
- Test Case designing and test case execution, create test datasets and data beds, Test Resource allocation and management, Defect Management, monitoring effort progress & critical paths
- Proactively Monitoring project milestone achievements, support testing for business operations project
- Handling critical unexpected change requests and maintains their impact on project cost, time, quality, resources and project target implementations.
- Coordination between offshore and onsite test teams
- Static code analysis and code coverage review
Software Development Engineers in Test
Confidential, Bloomington, IL
Responsibilities:
- Business Requirements Analysis, Product Specifications & System Design Development, Product Design & Development and Coding, Systems Engineering, Bug fixing and Debugging Code
- Project Analysis, Cost, Resource and Work Schedules Management
- Product Defects and Dependencies Management, Root Cause Analysis
- Product transition to service team
