SUMMARY:

• Over twenty - five years of experience in SDLC. 15+ years in Quality Assurance. Requirement analysis, writing test plans and test cases, manual and automated testing, defect documentation.

TECHNICAL SKILLS:

HARDWARE: PC, IBM 3090, IBM 390, WiFi and mobile devices

LANGUAGES: SQL, HTML, C++, JAVA, XML, COBOL II

UTILITIES: Quality Center ALM (11.52), Quick Test Pro, UFT (12.02), Business Objects, Winrunner, Requisite Pro, MS Office, MS Project, Visual Source Safe, Xpeditor, JCL, VSAM, SmartTest

OPERATING SYSTEMS: WINDOWS (10, 8.1, 7, XP), TSO-MVS, UNIX, OS390

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

QA Analyst

Responsibilities:

• Wrote and executed manual test scripts.
• Updated and executed automation test scripts using QTP and HP UFT.
• Managed defects and tests in Quality Center.
• Provided suggestions to streamline processes.
• Created test plans and test results documents
• Verified database results using SQL scripts.
• Mentored new co-workers.

Confidential, Cincinnati, OH

QA Analyst

Responsibilities:

• Testing of a web based fraud alerting system.
• Wrote and executed manual test scripts.
• Modeled screens for automation in STARK.
• Used Agile methodology.

Confidential, Columbus, OH

QA Analyst

Responsibilities:

• Wrote and executed manual test scripts.
• Set up test case data in Excel for use in QTP automation.
• Used Agile methodology.

Confidential, Columbus, OH

QA Test Lead

Responsibilities:

• Estimated hours for projects.
• Worked on multiple projects for each release cycle.
• Conducted daily status calls with the business during testing cycles.
• Reviewed test cases and monitored daily test set execution in Quality Center.
• Compiled testing metrics for a daily Triage report.
• Managed defects in Quality Center.

Confidential, Dayton, OH

Sr. QA Analyst

Responsibilities:

• Managed offshore resources with coordination of project tasks including the writing and execution of tests.
• Reviewed and provided feedback on Functional Specs, UI documents, and Derived Requirement documents.
• Estimated hours for projects.
• Worked on multiple projects for each release cycle.
• Reviewed, wrote, and executed test cases in Quality Center.
• Wrote and executed automated tests using Quick Test Pro.
• XML validation.
• Managed defects in Quality Center.
• Utilized Waterfall and Agile methodologies.

Confidential, Independence, KY

QA Analyst

Responsibilities:

• Wrote test plans cases and test cases, manually executed tests.
• Performed testing (Black Box) using the waterfall methodology, as well as documented all found defects.
• Provided reports to clients on the testing status.

Confidential, Independence, KY

QA Analyst

Responsibilities:

• Wrote test plans cases and test cases, manually executed tests.
• Performed testing (Black Box) using the waterfall methodology, as well as documented all found defects.
• Provided reports to clients on the testing status.

Confidential, Independence, KY

QA Analyst

Responsibilities:

• Wrote test plans cases and test cases, manually executed tests.
• Performed testing (Black Box) using the waterfall methodology, as well as documented all found defects.
• Provided reports to clients on the testing status.

Confidential, Atlanta, GA

Sr. QA Analyst / QA Lead

Responsibilities:

• Managed project teams to understand requirements and specifications and to estimate testing efforts.
• Quality Center (Test Director) administrator.
• Mentored and supervised new team members.
• Identified testing needs such as required hardware (including WiFi and mobile devices) and software.
• Set up and maintained the testing environments.
• Imported requirements into Confidential Test Director via Requisite Pro.
• Developed test cases and testing strategy in Confidential Quality Center from business and functional requirements (including wireframes).
• Manually tested applications (Black box, Smoke, Usability and Regression testing) using the Waterfall, and Agile methodologies.
• Automated test cases (test scripts) with Confidential WinRunner on benchmarked applications.
• Created, tracked, maintained, and verified defects through Quality Center.
• I was the “go-to” person for new projects and ad-hoc testing as well as back up for the QA manager in his absence.

Confidential, Atlanta, GA

Testing Lead/ Technical Lead/ Programmer / Analyst

Responsibilities:

• Developed test cases in Confidential Test Director based on requirements.
• Wrote and updated automated test scripts using Confidential WinRunner.
• Tracked for defects using Confidential Test Director.
• Identified and corrected several problems with the Bill format modules prior to system testing, including XEROX printing changes for A4 paper.
• Estimated, planned and managed several rounds of enhancements for the mainframe platform for two clients.
• Coordinated projects with the client-server team.
• Worked directly with our Confidential as Project Manager on-site in India, with acceptance testing and support of enhancements.
• Finished the development of the retrofit project of the “Virtuoso I” Bill Format programs to help the company meet their deadline and implemented on time.
• Re-designed, coded and tested the “Virtuoso II” bill format programs to meet the client’s specifications and implemented on time.
• Developed, tested and installed a reporting process for the In-collects billing department to simplify the tracking of “Virtuoso I” In-collect dollars.