Lead Technician Resume

SUMMARY:

Excellent interpersonal skills with focus on customer satisfaction
Excel in adapting to demanding and shifting schedules
Experience with multiple telecommunication products Confidential Radios/P25 equipment, Confidential Voyager RF Coverage Testing Program
Excellent math and analytical skills
Coverage testing using Confidential Voyager tools
Subscriber programming, loading Encryption Keys over the air
Co - ordinate my own travel reservations
Submit timesheets and expenses on a bi-weekly basis

PROFESSIONAL EXPERIENCE:

Confidential

Lead Technician

Responsibilities:

Conduct Coverage Acceptance Test Plans ( Confidential ) to test signal strength and data loss for public safety radio communications across the country in accordance with the project Confidential depending on project size.
Manages multiple teams or work alone on Confidential ’s
Installation of all test equipment inside all test vehicles
Troubleshoot all issues involving test equipment
Collect and organize all data received from Confidential and re-programming projects for submittal to customer
Communicate with Fire and Police departments along with Confidential personnel to ensure fluidity of project
Program Police, Fire, and Public Works radios in accordance with the project Confidential

Confidential, Graebel Orlando, FL

Lead Technician

Responsibilities:

Loaded trucks at the warehouse
Made local deliveries in the Orlando Metro area
Cleaned warehouse as necessary
Kept accurate records for both teams and certified the books following the games
Resolved all issues before letting the games continue
Co-ordinate with the program manager on the daily schedule