SUMMARY:

• More than 20 years of total experience with 15 years of experience as Technical Test Lead.
• Hands - on experience in Mobile, Backend API Testing, test planning, preparation, execution, with strong ability to work in a collaborative environment in biweekly sprints using agile methodology.
• Core strengths include Mobile Testing, Web Service API, Release Validation, Test Automation, BRD Requirement Design Collection and Review, Project Management, Onsite/Offshore coordination,
• Excellent communication and technical skills and experience with Client Coordination and Interfacing, Incident Management, Testing methodology UI, UAT and Regression.
• Good exposure Of the US Retail domain business units including Online Grocery, Store Promotions, Marketing, Core Mobile Applications, for Walmart eCommerce, Sears, Kmart, Kenmore, etc.

TECHNOLOGY / TOOLS KNOWLEDGE AREAS:

Development tools: Eclipse, Appcelerator Studio, Sublime, Appium, Android Studio

Restful Web Service API: JMeter / Soap UI Continuous Integration, Jenkins, GitHub Agile Testing, Microsoft TFS, Mingle

Performance: BlazeMeter

Automation: Nightwatchjs, NodeJS, Selenium, Soasta Cloud

Defect Tracking: HP ALM / Jira / TestLink

Database: Microsoft SQL Server, SQL Developer

Enterprise Cloud: Microsoft Azure

API Management, SOA / Akana:

Monitoring: Charles, New Relic, Riverbed, DynaTrace, Splunk, and Fiddler.

Web Testing: Developer tools, Firebug, Har viewer.

CAPABILITY EXPERTISE:

• Web Service API Testing, Automation Testing, Mobile Application Testing & Delivery, Delivery and Release Management, Production Support.
• Risk/Issue Analysis, Incident/Ticket Management.
• Business Requirement Document, Functional Requirement Documents, High level API and Detail design documents.
• UAT support, Defect Management, Migration Management
• SDLC exposure - Waterfall and Agile methodology
• Testing - Functional, System Integration and User Acceptance

PROFESSIONAL EXPERIENCE:

Technical Test Lead

Confidential, San Bruno, California

Responsibilities:

• Hands on with Mobile - Web release testing and validation using both iOS & Android as well as multiple browsers.
• Manage end-to-end integration of multiple modules within the mobile app and participate in release validation and delivery.
• Hands on troubleshooting of CSS and JavaScript.
• Actively participating and supporting new feature and customer beta programs and releases.
• Act as a principal liaison between client stakeholders and offshore delivery teams for all matters related to testing and product quality of the project.
• Hands on experience and ability to troubleshoot complex technical problems on Linux, OS X, iOS and Android platforms.
• Collaborate with project manager, business analysts, marketing and infrastructure partners to understand all aspects of testing requirements and ensure product quality objectives exceed client requirements in an agile environment and bi-weekly sprints.
• Provide direction and oversight to creation sprint test plans and test cases, participate in UX design, and manage end-to-end execution of test plans.
• Hands on experience working on mobile automation using Soasta touch test, NightwatchJS and selenium automation frameworks.
• Manage defect process from reporting through to resolution for all test components per defined Service Level Agreements.
• Strong ability to handle multiple tasks concurrently and to complete within established deadline s .

Technical Test Lead

Confidential, Jacksonville, Florida

Responsibilities:

• Leading and managing a testing team consisting of 10 front end application, web services, performance and automation engineers both at onsite and offshore locations in order to design, develop and execute end to end functional and non-functional test cases and test scripts for a newly developed customer digital marketing mobile application platform.
• Act as a principal liaison between client stakeholders and offshore delivery teams for all matters related to testing and product quality of the project including front end, restful web service API’s, performance, automaton and UAT.
• Hand on experience designing, executing web service API’s using tools such as JMeter and SoupUI.
• Hands on experience working on mobile automation Soasta touch test and selenium automation frameworks.
• Provide direction and oversight to creation sprint test plans and test cases, participate in UX design, and manage end to end execution of test plans.
• Manage defect process from reporting through to resolution for all test components per defined Service Level Agreements.
• Experience and hands on working knowledge of cloud computing including Microsoft Azure, monitoring tools such as New Relic and Riverbed, cross platform development tools Appcelerator and Microsoft SQL database queries.

Technical Test Lead

Confidential, Chicago, Illinois

Responsibilities:

• Worked and led a team consisting of 10 automation / development / QA engineers both onsite and at offshore in order to automate, develop and test number of enterprise e-commerce mobile applications at Sears Holding Company resulting in substantial revenue increase.
• Experience and knowledge of automation frameworks including selenium.
• Hands-on experience in test planning, preparation, execution, defect tracking with strong ability to work in a collaborative environment under challenging deadlines in biweekly sprints using agile methodology.
• Strong ability to handle multiple tasks concurrently and to complete within established deadlines.
• Organized and demo mobile applications with executives and project owners throughout development life cycle.
• Worked with clients to define requirements by understanding business needs and technical capabilities.
• Uncovered system issues and researched the root cause and provided improvement analysis.
• Monitored and interacted effectively with other diverse teams and parties involved during development process, held weekly meetings to track project status and prepare status reports.
• Introduced operational improvements that created better integration between engineering teams processes, realizing cost savings through more efficient distribution of resources.
• Worked with the infrastructure and development teams to enhance automation performance.

Technical Lead - Quality Assurance

Confidential, Chicago, Illinois

Responsibilities:

• Managed and contributed in the planning and integration processes for Confidential web social media and applications using BlackBerry, iPhone and Android solutions.
• Actively involved in reviewing and participating in all phases of quality control for Confidential and client applications, including critical path and slack throughout the initiatives life cycle.
• Responsible for overall Confidential social media automation beta program, management and implementation of all activities across all functional groups from infrastructure, testing and deployment within the sales, marketing and executive teams.
• Responsible as main conduit to liaise with internal and external stakeholders to orchestrate or drive various Confidential beta initiatives, projects and tasks to completion on behalf of engineering team.
• Worked with custom UI automation frameworks such as TestNG using Selenium, Apache JMeter.
• Managed a team consisting of 6 analysts and additional mentorship to co-op students.
• Working knowledge of cross browser testing tools such as FireBug, IETester, Fiddler, IE development tools, and SQL server environment.
• Managed a project to successfully deploy Bugzilla bug tracking system into production.
• Installed and maintained multiple software platforms such as Linux, Apple OS, SharePoint, Active directory, Exchange, LDAP, Windows and Confidential synchronization services such as ActiveSync and SyncML in order to accommodate multiple initiatives and projects within the engineering group.
• Excellent knowledge of networking protocols such as routers, switches, hubs, etc.
• Successfully completed a project to deploy BlackBerry Enterprise Server into development infrastructure, participated in mobile testing, evaluation, and troubleshooting and provided detailed feedback and provided support and process documentation .
• Promoted to be technical prime for Confidential, UI modules.
• Selected by executive team to represent firm at the G20 conference in Toronto and provided support to diplomats and participants using Open Text social workplace Confidential application.
• Successfully completed a project to deploy Bugzilla bug tracking system into production by gathering all requirements, participated in team discussions, took charge of coordination of activities and provided detail feedback. Participated as a project member to deploy Open Text Everywhere, a social media workflow application, using mobile devices into production, developed user documentation and training.
• Received multiple Spot Awards in recognition of timely and under budget projects.

Technical Lead

Confidential, Chicago, IL

Responsibilities:

• Managed and installed multiple Blackberry / exchange/ active directory servers and assisted with integration, testing cycle, deployment and implementation into production environment.
• Created a standard process for product testing cycle which was adopted by the entire team.
• Ensured integration objectives were consistently met (quality, beta process, software release schedule) and that the client needs were satisfied.
• Monitored the ongoing testing lifecycle and development of changes and/or enhancements to existing and out dated processes.
• Participated in Windows validation program through Microsoft.
• Oversaw the analysis and evaluation of technology vendors to reduce cost and gain improvements to our existing product line within engineering team.
• Maintained and participated in internal beta program, provided user feedback and technical advice.
• Built and maintained strong relationships with other departments and development teams to ensure coordinated software and product releases.
• Successfully completed a project to deploy mobile LiveLink content management software into development infrastructure, participated in testing, evaluation, and troubleshooting and provided detail feedback and provided support and documentation.
• Promoted to technical prime for Confidential client, directory, and enterprise protocol modules.
• Supported functional teams such as sales, marketing, executive teams in trade shows, conferences and meetings.
• Assumed overall responsibility to manage operational and support requirements for the software release cycle.
• Ability to direct separate team of individuals performing on project ensuring the team is able to perform as an interconnected team.
• Define, deploy and evolve monitoring and management tools across multiple locations and look for deviations.
• Participated in global change management across Nortel’s multiple continents.
• Evaluated the sales force automation software and its integration with internal messaging infrastructure modules. Covering, communication systems, sales materials and business processes, and created a unique and intuitive process integrating messaging and sales systems.
• Responsible for the development of the Metrics reporting system into production using SQL server.