SUMMARY:

• I’m a QA Test Analyst who is a rapid learner with over a decade in SQA Engineering in various industries and testing different types of applications and architectures.
• I’m seeking a long term position as a Quality Assurance Analyst and/or Software Test Engineer .
• I am creative test engineer with over ten years experience with automated and manual testing; coupled with various methodologies of software testing and development with proven software testing results with an outstanding professional presence.
• This includes a d ecade in numerous industries and varying sized companies; making me k nowledgeable in analyzing software functionality and performance .
• Thus I’m i nstinctive at finding and diagnosing problems and working the most effective solution to produce the best products in the shortest amount of time; cultivating a demonstrated ability to work with dynamic situations and solve problems in order to meet set deadlines.
• I’m fluent in capturing results, tracking bugs, and providing necessary feedback to developers to ensure the highest level of value in all deliverables.
• I have an Instinctive ability to learn and build QA processes from the ground up for a wide variety of applications.
• My creativity is also demonstrated as a successful musician with three acclaimed albums released to date.
• Established an automation test suite for client’s web site in half the time expected saving the client time and $250,000 in tools costs with a solid working product.
• Spearheaded implementation from scratch, a QA process with more effective test methodologies, allowing for more complete code coverage in application testing.
• Wrote from scratch, test plans and test cases for products under development for accurate testing results.
• Established metrics such as root causing of defects for more effective bug tracking and QA status reports cutting down on the amount of problems incurred after general availability saving test and regression time by about 30%.
• Rapidly learned a client’s product in order to bring them back on to their test schedule when nearly six months behind.
• Established the initial SQA process for testing of Java - based, ASP/.Net, and C++ and C# based web sites.

TECHNICAL SKILLS:

• AIX 3.2.5 through 4.3 for basic system administration, compiling shell scripts, generating ISO 9001 reports and developing distribution lists.
• INTERLEAF 4, 5, and 6 for developing and editing documents.
• BASIC, PASCAL, WordPerfect 5.1 and 6, MS Word, DOS, Lotus 123 and C (tutoring).
• TURBO C to design and build a file and text locator program as well as other small applications and utilities. (Academic and entry level experience.)
• VISUAL BASIC for various programming for Internet and other assorted applications.
• SQL for database and search engine customizing and development.
• HTML for developing and maintaining of web sites.
• JAVA AND VISUAL J++ to test Internet and intranet applications (also beginning experience.)
• FoxPro 4 and 5, Dbase 3-5, Microsoft Access, Betrieve 5 and 6, Oracle 6, 7, and 8, Sybase, Paradox 4-5 and for Windows, Crystal Reports, DB2, CMVC, Sybase 11
• Perl (Self taught) for generating automated test scripts.
• PC, PS/2, RISC/6000, Power PC, Macintosh, Sun Sparc
• ISA, Microchannel, PCMCIA, PCI, VL Bus, EISA, VESA, SCSI, ESDI, RISC, CISC
• Network Diagrams, Software Test Plans, Search Engines, Web Sites, Medical Software, Blue Prints, Schematics, Board and Component Layouts, Component and System Level Testing, Burn In, Component and System Level QA/QC, I/O Controller And Peripheral Install and Repair, Wire Install and Harnessing, Winrunner and Silk Test.
• Ethernet, Token Ring, 10 Base T, Gateways, Routers, Print Servers, File Servers, Application and CD-ROM Servers, Disk Arrays (SSA Architecture and RAID), Bridges, Cross Platform Networks, WireShark
• DOS through 7, Windows 3.1, 3.1.1, Windows 9x, Windows NT, 2000, XP, Vista, OS/2, AIX, Novell NetWare 2.15-4.1, Motif, X-Windows, Sun Solaris, System V, Linux
• Word Perfect 5.1 - 6.0, Microsoft Word and Excel, Lotus 123, CheckIt, Norton Utilities 5.0-8.0, MS Power Point, PC Tools, Tuxedo

WORK HISTORY DETAILED:

Contract QA Lead

Confidential

Responsibilities:

• Headed up QA processes and testing for Confidential State-wide Longitudinal Data System and Web portal for various college report submissions.
• Modified existing test plan for the Web portal application in order conform to current design and functionality of the Web portal.
• Developed the test plan for testing the SLDS (State-wide Longitudinal Data System) application with MS Word and excel 2007.
• Used SQL queries to perform ETL tests on backend databases.
• Reviewed, regressed, and documented issues found in testing of the SLDS and Web portal applications.
• Collaborated with development and customers to define, document, and continually improve the quality of the product's SDLC.
• Conducted customer-driven User Acceptance Testing.
• Executed round trip testing with THECB’s higher education partners
• Troubleshot test failures and resolved issues encountered during test execution.
• Analyzed test coverage, and suggested the use of Microsoft Visual Studio Ultimate 2010 With Test Manager for implementation.
• Aided in identifying the right frame work and implementation of automated testing and user acceptance testing.
• Assisted with the setup and configuration of VS Ultimate for future testing efforts.
• Maintained closed loop discrepancy reporting system.
• Despite delays in development o the software, as QA lead, I still met agreed upon milestones with software that exceeded customer expectations resulting in completion two weeks ahead of schedule.

Environment: Windows 7, MS SQL Server 2005 and 2008, Visual Studio 2010, MS Sharepoint, MS Office 2007

Contract QA Engineer

Confidential

Responsibilities:

• Executed tests of the new 2Wire 4011G gateways.
• Provided direction and working strategies for a team of two to streamline the project's QA process.
• Performed Network sniffing tests using WireShark.
• Developed and ran automated tests using IX Chariot
• Executed tests and reported metrics, both generated n AP Test.
• Reported, tracked and regressed bugs in JIRA.
• Compiled, using Microsoft Word, daily status reports on testing progress.
• Managed and configured test equipment for various test configurations.
• Despite delays in the testing schedule our team met previously set milestones, thus securing 2Wire as a continuing bridge360 client; plus provided a foundation for a smoother QA process.
• Executed Round Trip testing with Trading Partners

Environment: Windows XP, Ubuntu Linux - AGILE

Senior QA Analyst

Confidential

Responsibilities:

• Performed and maintained software builds and configuration management controls for iMIS (an enterprise management suite for non-profit organizations) with Clarity and DevTrack suites.
• Conducted testing for applicable OS platforms utilizing systems analysis techniques and procedures.
• Maintained close-loop discrepancy reporting system.
• Reviewed, regressed, and documented issues found in testing of the iMIS application.
• Developed and revised test plans with Microsoft Excel.
• Reviewed and used functional and other product and customer-based specifications to develop tests.
• Participated in various functional, and concept review meetings.
• Collected metric data for trend analysis.
• Collaborated with development and customers to define, document, and continually improve the quality of the product's development process.
• Conducted customer-driven User Acceptance Testing.
• Executed round trip testing with trading partners
• Troubleshot test failures and resolved issues encountered during test execution.
• Analyzed test coverage, and suggested tools for implementation.
• Maintained virtual test systems with VM Ware tool.
• Published test reports and reviewed material prior to general distribution

Environment: Windows XP, Vista, Server 2003, MS SQL Server 2000, 2005, 2008, Web, VMWare, MS Office - AGILE SCRUM, SOA

Contract Integration and Systems Test Engineer

Confidential

Responsibilities:

• Tested transcoding hardware and software used for multimedia file to file and streaming format conversions.
• Reported and kept track of defects through Bugzilla.
• Ran TCL scripts for longevity testing of transcoder application.
• Analyzed logs generated on Linux and windows platforms to ensure accuracy of test results.
• Reviewed file outputs for visual and audio quality to ensure that the transcoding process ran properly.
• Configured Linux and Windows machines for testing, using SSH, terminal emulators, configuring CIFS and NFS mounts for different test configurations.
• Ran Python scripts for configuring test machines and converting test cases written in Excel to XML.
• Used different shell scripts to extract data from test logs to generate test results summaries.
• Used Linux SSH shell scripts for upgrading test equipment to new builds.
• Used MS Excel to modify test templates and exported said files to CSV format.
• Used XML to load parameters in CSV files into automated tests for overnight system runs.
• Created and executed SQL statements.
• Created batch files and ran the scripts on a daily basis.
• Collaborated with development and customers to define, document, and continually improve the quality of the product's development process.
• Aided in identifying the right frame work and implementation of automated testing and user acceptance testing.

Environment: Windows XP, Mainframe, SOA, Server 2003, Vista, NFS, CIFS, XML, Web, Perl, Linux, MS Excel - AGILE SCRUM

Contract Software Test Analyst

Confidential

Responsibilities:

• Developed, published and implemented, and maintained test plans with Microsoft Excel.
• Performed system testing of new enhancements to the WorkiInTexas.com web site with an emphasis on quality.
• Integrated QTP scripts with Quality Center and tied them to the test cases.
• Troubleshot automated test failures and resolved issues encountered during test execution.
• Designed an Automation testing framework based on HP Test Automation Tools.
• Created reusable actions and libraries.
• Created QTP test scripts with Windows Applications, Web Applications, and terminal emulators.
• Created and executed SQL statements.
• Collaborated with customers and development to define, document, and continually improve the quality of the product's development process.
• Conducted user acceptance testings.
• Aided in identifying the right frame work and implementation of automated testing.
• Created and improved the quality processes in preparing check lists for code review.
• Suggested code improvements to optimize code performance.
• Created batch files and ran the scripts on a daily basis.
• Analyzed test coverage, and suggested tools for implementation.
• Performed accessibility testing using JAWS screen reader.
• Reviewed design documents to ensure requirements are measurable.
• Assessed and prepared test data per customer requirements.
• Verified test results and accurate data storage.
• Performed regression testing of known bugs.
• Reported status of system testing and communicated with project management, developers and customers on test status and issues.
• Logged issues found during testing using Bugzilla.
• Ascertained the criticality of issues and escalated them accordingly.
• Assisted project team and customers with testing new functionality.

Environment: Windows, XP, Vista, Web, mainframe, SOA, MS Excel - AGILE

Contract Senior Software Tester

Confidential

Responsibilities:

• Tested Multimedia based educational software on both PC and Mac OS-X platforms by following test plans written in Excel and storyboards written in Word.
• Entered, tracked, assigned, and closed software issues in PVCS Tracker.
• Trained junior testers in how to submit issues found in said software.
• Assisted team leads in planning and assigning testers with testing assignments.
• Prepared daily status reports as to what issues have been found, entered and which ones were classified under different severity levels.
• Regressed and verified fixes for software issues.
• Aided in planning of test strategies and procedures used in the testing environment.
• Collaborated with development and customers to define, document, and continually improve the quality of the product's development process.
• Conducted User acceptance Testing.
• Improved the quality processes in preparing check lists for code review.
• Suggested code improvements to optimize code performance.

Environment: Windows 2000, XP, Vista, MS Excel, Web, SOA, Flash - AGILE

Contract QA Engineer

Confidential

Responsibilities:

• Wrote and executed test plans written in Excel for business Certainty Console running on Windows and Linux platforms over Citrix framework.
• Assisted in finding automation tools for automation testing of said product using Scapa, TestView, Qengine, TestSmith, HP QTP
• Tracked and verified bugs using bugzilla.
• Updated test plans and other documents using CVS.
• Assisted in configuration of load test machines running Scapa load scripts.
• Performed GUI, alerts, and User profile security testing on the Business Certainty software running in Windows, Linux, and Citrix environments.
• Lead efforts in user acceptance testing.
• Integrated automation scripts with automated test management software and tied them to the test cases.
• Troubleshot automated test failures and resolved issues encountered during test execution.
• Designed an Automation testing framework based on HP/Mercury Test Automation Tools.
• Created reusable actions and libraries.
• Created automated test scripts with Windows Applications, Web Applications, and terminal emulators.
• Created and executed SQL statements.
• Collaborated with development and customers to define, document, and continually improve the quality of the product's development process.
• Aided in identifying the right frame work and implementation of automated testing.
• Assisted in improving the quality processes by preparing check lists for code review.
• Suggested code improvements to optimize code performance.
• Created batch files and ran the scripts on a daily basis.

Environment: Windows 2000, XP, Server 2003, Citrix, PVCS, QEngine, Testview, Scapa, J-meter, Linux, SOA - AGILE, HP Testing Tool Suite including Quality Center (QC) & Functional Testing/QTP

Contract QA Analyst

Confidential

Responsibilities:

• Ran manual test scripts on Java and Web--based educational software on Windows and Mac platforms with different Internet browsers.
• Logged and tracked defects with in house FileMaker Pro database.
• Performed regression testing on existing bugs.
• Logged application events with applets written in Python.
• Recommended changes to test scripts and specifications.
• Used automation tools such as Mercury WinRunner for automation testing.
• Integrated Win/Runner/QTP scripts with Test Director/Quality Center and tied them to the test cases.
• Troubleshot automated test failures and resolved issues encountered during test execution.
• Designed an Automation testing framework based on HP/Mercury Test Automation Tools.
• Created reusable actions and libraries.
• Created QTP test scripts with Windows Applications, Web Applications, and terminal emulators.
• Performed user acceptance testing.
• Created and executed SQL statements.
• Collaborated with development and customers to define, document, and continually improve the quality of the product's development process.
• Aided in identifying the right frame work and implementation of automated testing.
• Created and improved the quality processes in preparing check lists for code review.
• Suggested code improvements to optimize code performance.
• Created batch files and ran the scripts on a daily basis.

Environment: Web, SOA, Windows 2000, XP, 95, 98, Mac OS, MS Excel - WATERFALL

Contract QA Test Engineer

Confidential

Responsibilities:

• Executed manual tests based on test plans and performed functional, regression, and ad-hoc testing on Broadband installation software (Java based) on various OS and hardware configurations both on PC Windows and Mac.Including Windows 9x, 2000, XP and Mac OS8-10.1.
• Verified server registration of installations via the use of XML scripts. (Whit Box)
• When needed, modified test plans for testing of client installation software. Using MS Word.

Environment: Windows 95, 98, XP, 2000, MS Office - AGILE

QA Test Lead

Confidential

Responsibilities:

• Set forth test plan formats and standards.
• Acted as Liaison to development teams to report on defects and regression testing strategies, also to review code and specification changes as needed.
• Stood in charge of making sure that testing and automation deadlines were met.
• Wrote the high and detail level test plans.
• Formulated both manual and automated testing strategies for alpha testing and update testing of the site.
• Lead testing for the new BankFocus.com java based website.
• Performed functional verification testing as well as regressed defects via customized automation scripts. (Silk Test). Java based web site and application.
• Manipulated test scripts in Silk Test 5.03 to test financial institution report generation (Java-Based application) through the BankFocus website. (Mainly Black Box)
• Cut scheduled testing time in half while still meeting predefined results.
• Assessed risks and problems during Web testing such as various browser compatibilities, batch reporting tests, etc.
• Determined problems and worked solution both independently and with the input of team members.
• Looked through the C++ and Java code to pinpoint defects.
• Created reusable actions and libraries.
• Performed user acceptance and partner round trip testing.
• Collaborated with development and customers to define, document, and continually improve the quality of the product's development process.
• Aided in identifying the right frame work and implementation of automated testing.
• Created and improved the quality processes in preparing check lists for code review.
• Suggested code improvements to optimize code performance.
• Wrote batch files and ran the scripts on a daily basis.

Environment: Windows 95, 28, 2000, SilkTest, MS Office, Web - WATERFALL

Contract Quality Assurance Team Lead

Confidential

Responsibilities:

• Managed and maintained defect and status reports generated from Continuous Change Management system.
• Performed functional and regression tests on client’s web sites.
• Established a SQA process for testing of car dealership object-oriented java based web sites.
• Wrote and reviewed specifications and test plans for integration and alpha testing (Documents done in MS Word).
• Participated in development meetings to review specifications and development and test strategies.
• Kept track of the progress of defects and trends through use of change management software (Continuous 4.5) and custom spreadsheets in Excel. And Access Databases.
• Directed team in testing of car dealership sites and test plan writing.
• Met with both development and product management to discuss testing strategies, resources, defects found, and documentation review of both specs and test plans.
• Established a QA process when there was none at the beginning of the project.
• At the time manual black box testing was mainly performed while automation and white box methodologies were being evaluated.
• During automation evaluation, ISO 9000 and IEEE standardizations were being evaluated along with revamping of test plans to comply with those standards.
• Determined problems and worked solution both independently and with the input of team members.
• Reviewed code in Java and C++ to help in pinpointing bugs.
• Integrated WinRunner scripts with Test Director and tied them to the test cases.
• Troubleshot automated test failures and resolved issues encountered during test execution.
• Designed an Automation testing framework based on Mercury Test Automation Tools.
• Created reusable actions and libraries.
• Created Mercury test scripts with Windows Applications, Web Applications, and terminal emulators.
• Created and executed SQL statements.
• Collaborated with customers and development to define, document, and continually improve the quality of the product's development process.
• Aided in identifying the right frame work and implementation of automated testing.
• Created and improved the quality processes in preparing check lists for code review.
• Suggested code improvements to optimize code performance.
• Wrote batch files and ran the scripts on a daily basis.
• Performed user acceptance testing.
• Analyzed test coverage, and suggested tools for implementation.

Environment: Windows 95, 98, 2000, Web, MS Office, SilkTest, WinRunner, Test Director, SOA - WATERFALL

Quality Assurance Analyst

Confidential

Responsibilities:

• Lead QA department in establishing its process and evaluated tools for future testing of the software products.
• Set up test plan process and formats for testing Emstat and Cyber LE applications.
• Performed regression testing on bugs that were previously found.
• Trained new engineers on how to use the applications.
• Directed team members and contractors in test execution strategies.
• Performed manual functionality tests on EmStat, emergency room patient tracking object oriented java based client/server software.
• Used Korn Shell and SQL scripts for back end verification in an AIX environment.
• Assisted in documenting test cases for use in testing current and next version of software. Using Test Director 6. and MS Word.
• Managed and tracked defects using SarTeam 3.0 and Test Director 6.
• Contributed to the setting up test automation for next version of EmStat by evaluating Silk Test and WinRunner for best performance in testing the application.
• Lead efforts in User acceptance testing.
• Performed technical analysis and problem resolutions while determining automation process.
• Performed User Interface testing for Cyber LE, (Graphical search engine used on top of medical information database).
• Wrote test plans and cases for Cyber LE.
• Configured back end RS/6000 and power PC platforms running AIX 4.3.2, UNIX and HPUX and to a lesser extent, Linux.
• Lead QA test teams in developing a quality assurance process.
• Tests on the web site were manual and Ad-Hoc during test plan development. Even though black box testing was mainly performed, however some white box testing was performed on the server side with the use of SQL scripts to verify data input.
• Integrated WinRunner scripts with Test Director and tied them to the test cases.
• Troubleshot automated test failures and resolved issues encountered during test execution.
• Designed an Automation testing framework based on Mercury Test Automation Tools.
• Created reusable actions and libraries.
• Created Mercury test scripts with Windows Applications, Web Applications, and terminal emulators.
• Created and executed SQL statements.
• Collaborated with development to define, document, and continually improve the quality of the product's development process.
• Aided in identifying the right frame work and implementation of automated testing.
• Created and improved the quality processes in preparing check lists for code review.
• Suggested code improvements to optimize code performance.
• Wrote batch files and ran the scripts on a daily basis.
• Analyzed test coverage, and suggested tools for implementation.

Environment: Windows 95, 98, WinRunner, Load Runner, Test Director, SQL, AIX, MS Office, Oracle backend, SOA - WATERFALL.