SUMMARY:

• Certified Project Management Professional and Professional Scrum Master in IT with experience in multi - platform environments.
• Skilled in Waterfall and Agile Principles with business analytical expertise.
• Experienced Software Quality Assurance Engineer who facilitates seamless transition of code releases and object targets.
• Effective and clear communicator able to work independently or part of a project team.
• Provided leadership for MicroSoft Operating System Upgrade for IT supported applications
• Liaise with stakeholders, business units and end users to identify and define project requirements, scope, and objectives
• Participated as key team member for continuous process improvement to in corporate Sarbanes-Oxley Act (SOX)
• Performed gap analysis, developed functional specifications, and generated QA Plans and Strategies
• Assisted with user stories and use case development; Prepared Release Schedules and Timelines
• Participates in all project management phases to provide and make recommendations for successful delivery of business solutions
• Established point of contact (POC) to communicate project status adequately to all participants
• Reported and escalated to upper management
• Creates and Maintains comprehensive project documentation, plans, and reports
• Excellent Organizational, analytical, and problem solving skills
• Worked closely with the Stakeholders, Sponsors, Business Units, Developers, and End Users to gather Business Requirements, Determine and identify User Stories, and Use Cases to develop Test Scenarios and Test Cases and Test Scripts for Quality Assurance (QA) and User Acceptance Testing (UAT) Test Events
• Worked closely with other Project Teams, Development, Product Managers, and Product Owners to deliver quality business solutions
• Highly passionate about quality to deliver quality product releases for both internal customers and external customers
• Excellent knowledge base on Quality Assurance (QA) principles, procedures, and methodologies (practices)
• Applies excellent detail oriented, analytical, and problem solving abilities
• Ensures Unit Tests are written to cover all new code
• Skilled in a Manual Testing environments and utilizing Manual Testing Tools
• Performed Research and analysis to interpret the rules and regulations for two special projects relating to Pharmaceutical Based Applications following the guidelines provided by the Code of Federal Regulations Title 21 Part 11 for Electronic Records and Signatures for compliance
• Evaluates and makes recommendations for Continuous Process Improvement
• Close collaboration with Development Team to provide early warning signs of potential problems with software releases
• Close collaboration with Development Team to aid investigation and correct software bugs (defects) based on test results and requirements
• Designed, Developed and Executed Functional, Regression, Integration, and Defect Correction Test Plans as defined by the Business Requirements and Test Objectives
• Provides accurate defect (bug) report details which will facilitate problem resolution
• Analyzed the impact of proposed solutions across multi-platform technology
• Provides Application Support by analyzing defect, replicating and fixing defects, and performing root cause analysis for defects

TECHNICAL EXPERTISE:

• IBM Rational Toolset
• HP Quality Center
• Bugzilla
• JIRA
• Serena TeamTracker
• Hallogram DevTracker
• SQL Server 2008
• Oracle 10g
• Quest Toad
• Firefox
• Chrome
• Internet Explorer (IE)
• HTML
• XML
• SDLC
• Microsoft Project
• Microsoft Visio
• Microsoft Sharepoint
• Microsoft Office
• Microsoft Visual Studio
• .NET Framework
• ASP.NET Framework
• VBscript
• Javascript
• ISO8583 / EMV Processing
• ATM Processing
• Web FASTest
• Interchange Simulator
• MKS Integrity
• Tandem Nonstop
• COBOL / SCOBOL
• IBM AS/400
• IBM System z
• UNIX / Linux
• POS Processing
• SIM++ (SIM Plus Plus)

• Object-Oriented Design (OOD) eCommerce Team Foundation Server (TFS) Pathway
• Enterprise Resource Planning (ERP) Code of Federal Regulations (CFR) Title 21 Part 11
• Customer Relationship Management (CRM) Extract, Transform, and Load (ETL)

EMPLOYMENT HISTORY:

Confidential

Senior Software Quality Assurance Specialist, Fort Worth, Texas

Responsibilities:

• Participated as key team member to execute manual tests regarding engine diagnostics to determine whether service or repair are required on aircrafts using proprietary military application, Confidential, co-owned with Boeing.
• Utilized Internet Explorer (IE) for the all front-end GUI interface
• Coordinated Confidential testing with Boeing test team to test integration of Boeing Application with Bell’s Application

Environment: Microsoft Windows 10 and below, Microsoft Office, Bugzilla defect tracker, Browers-IE, Firefox, and Safari

Confidential

Responsibilities:

• Utilized Paragon Web FASTest and SIM++ to initiate ATM and POS transactions to certify the new EMV data elements are properly populated in the inter-process messages and the proper approval or denial responses are transmitted and received
• Utilized an Interchange Simulator to initiate simulated ATM transactions to engage in the exchange of transaction requests with Visa and Mastercard as both the Card Issuer and Card Acquirer in order to gain handshaking and transaction approvals/denials

Environment: Microsoft Windows 7, Microsoft Office, Tandem Mainframe, Applied EMV iso8583 principles

Confidential

Senior Software Quality Assurance Specialist, King of Prussia, PA

Responsibilities:

• Developed and executed test cases and scripts for both web-based UI applications and IBM AS/400 legacy based system
• Utilized Visual Studio Team Foundation Server (TFS) for Defect Tracking

Environment: Microsoft Windows 7, Microsoft Office, IBM AS/400, Team Foundation Server (TFS) as defect tracker

Confidential

Senior Software Quality Assurance Specialist, Pittsburgh, PA

Responsibilities:

• Liaise with stakeholders, business units and end users to identify and define project requirements, scope, and objectives
• Accepted ownership of defects (bugs) and worked closely with development to investigate root cause and facilitate swift corrective action based upon exit criteria and requirements
• Collaborated with the stakeholders, business units, and end users to define business requirements, user stories (use cases), develop test scripts, execute test scripts to deliver quality business solutions
• Identify, adopt, and utilized test tools to offer recommendations for ERP System Quality Assurance Best Practices.
• Analyzed the impact of proposed solutions across multi-platform technology

Environment: Microsoft Windows 7, Microsoft Office including Access, Outlook, and SQL Server, HP Quality Center as defect tracker, Linux-Based and Web-based Sales Order Processing Application (proprietary)

Confidential

Senior Software Quality Assurance Specialist, Pittsburgh, PA

Responsibilities:

• Offered input during requirements gathering to stakeholders, business units, and end-users to define and create business requirements
• Performed gap analysis, developed functional specifications, and generated QA Plans and Strategies
• Developed and executed functional, regression, integration, and defect correction test plans for projects associated with business intelligence and customer relationship management (CRM) software.
• Employed structured analysis, design processing, and data modeling techniques to all test systems.

Environment: Microsoft Windows 7, Microsoft Office including Access, Outlook, and SQL Server, JIRA for project assignments and defect tracking, trained in IBM Rational Toolset

Confidential

Senior Software Quality Assurance Specialist, Blawnox, PA

Responsibilities:

• Developed and executed manual tests for .NET (DOTNET) and web-based manufacturing warehousing system reverse logistics application
• Defined test scenarios and designed, authored, and executed manual test scripts, and documented test execution accordingly
• Authored requirement traceability matrices as necessary for assigned tasks
• Creates and Maintains comprehensive project documentation, plans, and reports
• Performed Research and analysis to interpret the rules and regulations for two special projects relating to Pharmaceutical Based Applications following the guidelines provided by the CFR Title 21 Part 11 for Electronic Records and Signatures for compliance
• Validated test results comply with Federal Drug Administration CFR Title 21 Part 11
• Verified backend query test results utilizing Oracle 10g via Quest Toad Interface

Environment: Microsoft Windows 7, Microsoft Office including Access, Outlook, and SQL Server, Serena Team Tracker, Oracle 10g

Confidential

Senior Software Quality Assurance Specialist, Woodlawn, MD

Responsibilities:

• Initial evaluation of project requirements for assigned tasks.

Environment: Microsoft Windows 7, Microsoft Office including Access, Outlook, and SQL Server, HP Quality Center

Confidential

Senior Software Quality Assurance Specialist, Towson, MD

Responsibilities:

• Developed, executed, and published 24+ test cases, test scripts, and provided evidentiary documents as required for assigned tasks.
• Verified backend query test results in SQL Server 8.0
• Key team member converting excel-based legacy fixed-asset accounting system to a web-based Sage Accounting Software Verified Email Generation and Email Receipt to Operations Staff for exception handling on AS/400
• Key member of Special Project sponsored by internal audit department to prepare reports for Chapter 11 filing. Evaluated company profitability by verifying member counts for 30-year and 3-year retention numbers.

Environment: Microsoft Windows 7, Microsoft Office including Access, Outlook, and SQL Server, Hallogram DevTrack, IBM AS/400

Confidential

Software Quality Assurance Analyst/Senior Application Developer

Responsibilities:

• Promoted to new Software QA position. Fulfilled position requirements through self-study of related topics as Capability Maturity Model and Integration (CMM/CMMI) and Software Development Lifecycle (SDLC)
• Utilized visual file comparison process to discover breakdown in file transmission from NSCC to Tandem mainframe; prevented loss of millions of dollars in lost trade values.
• Developed and maintained numerous COBOL/SCOBOL Pathway Applications relating to daily trade activity
• Worked with Internal and External JP Morgan Staff of Luxembourg to ensure conversion of Offshore Fund Processing from Bank of New York to JP Morgan, Luxembourg.
• Key Team Member of Special Compliance Project created the Sarbanes-Oxley (SOX) Act to ensure proper and timely processing of trades after the SEC received complaint companies were engaging in Late-Day Trading practices.

Environment: Microsoft Windows 7, Microsoft Office including Access, Outlook, and SQL Server, Tandem Mainframe