SUMMARY:

• 12+ Years of experience which includes Software Quality Engineering, Project Management, Business Analyst, Test Service Delivery Management, Build and Develop T - CoE and Pre-sales activities in testing space, Configuration Management, Confidential .com Admin & QA.
• 3+ years of US experience working with Toyota Financial Services, Barrick Gold, Statefarm Insurance, Nationwide Insurance.
• 2 years of Malaysia experience working with Confidential, MIMOS in Kuala Lumpur, Malaysia.
• 12+ years of experience in Software Testing Industry.
• 9 years of experience as a Test Lead.
• 5+ years of experience in Automation Testing with 03 years in Selenium and 02 years in QTP.
• 7+ years of CRM experience with 04+ years in Confidential .com Administration & QA and 02 years in Siebel CRM & Analytics.
• Around 1 year in DevOps using ANT, Jenkins & SVN and CI.
• 2.5 years of experience as a Business Analyst.
• 5+ years of experience as a Scrum Master with experience in Agile (Sprint & Scrum process), Software Development Life Cycle (SDLC) & Agile with Scrum to ensure complete Quality Assurance.
• Strong experience in organizing and conducting User Acceptance Testing.
• Experience in testing applications for Insurance, HealthCare, Pharmaceutical and Manufacturing in the Onshore-Offshore model.
• Experience in automation test planning, authoring and reviewing the test documents, manage quality assurance program in the organization, overseeing metrics data collection and calculation.
• Good Experience in developing Test strategy for manual and automated testing projects.
• Implemented the proof of concept for the designed framework.
• Good Experience in working with the tools Selenium, HP ALM, JIRA, Bugzilla, Test Link, Quality Center, Test Director, SVN and QTP.
• Good Experience on Selenium IDE and creating Scripts in selenium --RC by using Java.
• Well versed in analyzing of CRM business processes and Functional Knowledge like Forecasting, Campaign management, Lead Management, Order Management, Account Management, and Case Management.
• Extensive experience in creating & Testing the Roles, Profiles, Page Layouts, Record Type and Assignment rule, Workflow Alerts and Actions, Reports, Dashboards, Outbound messaging and Approval Workflow in Confidential .com.
• Extensive experience in Testing activities related to SFDC, Saleforce.com setup, Configuration, customization, Administration, Data Migration, Eclipse IDE, Apex, Visual Force and integration tools like Apex Data Loader.
• Insightful knowledge of Project Management activities which include elements such as Effort estimation, Develop project plan (WBS), monitor, Change control management, test planning, process compliance and test products developed using.Net, Java & ERP applications.
• Experienced in performing all types of testing mechanisms - Unit, Build Verification (Smoke), GUI, Web, Security, Interface, Compatibility, Functional, Integration, Regression, System, User Acceptance, ETL Testing, Siebel Testing, Usability Testing, Web Testing, Automation Testing, Product Testing, Performance Testing and Mobile Testing.
• Experience in implementing the required Quality process as per the project needs.
• Worked closely with Business Users, Stakeholders, Business Analysts, Project Managers, Architects, Technical leads, and Developers to understand requirements, business processes, attended regular walkthroughs.

TECHNICAL SKILLS:

Operating Systems: Windows NT/2000/XP

Databases: MS-Access, SQL Server-2000, Oracle 8/9.x/10g/11i

Languages: Java, .NET, C, COBOL, SQL, PL/SQL

GUI: Dream Weaver, Microsoft Front Page

Version Control Tools: Visual Source Safe 6.0, Win CVS, RPM

Web Related: HTML, Java Script, VBScript, XML

Testing Tools: Selenium 2, QTP, WinRunner7.x/6.x, JMeter

Defect Reporting Tools: HP Quality Center 9.2, Bugzilla, Mercury Test Director, TRAC, JIRATest Link, HP ALM.

CRM Technologies: Confidential .com (force.com), Siebel CRM, Siebel Analytics

Sales force Tools: Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool

Configuration management: ANT, Subversion (SVN), CVS.

PROFESSIONAL EXPERIENCE:

Confidential, CA

Senior Test Lead

Responsibilities:

• Worked closely with the project, development and Business teams to ensure that End to End Testing is performed with quality across all the integration points.
• Preparation of Master Test Plan and Risk based test approach.
• Preparation and review of Test Approach, Functional Test Plan for each module.
• Followed the hybrid approach (Agile & Standard test methodologies) due to the complexity.
• Planning and Tracking the test progress using the Burn Up and Burn Down charts.
• Reported the Test Status based on Sprint, User Story, Severity, Root cause and Status using Agile Accelerator.
• Conducted the scrum meetings and updated the daily status to all the Stakeholders.
• Preparation and review of manual Test cases and executed them.
• Execution of Test cases, Test Scripts and Reported the issues using the defect management tool - Agile Accelerator.
• Identified the Root Cause Analysis for the defects identified.
• Conducted the Defect Triage meetings and helped in resolving most of the issues.
• Send the Daily Status Report and weekly status reports.
• Prepared the UAT scenarios and helped the UAT teams to execute them using HP ALM.
• Tracked the UAT defects to closure by following up with the development teams and helped the UAT Users re-execute the UAT user stories.
• Daily Test coordination with the Onshore and Offshore teams for the manual & automated Functional, Integration, Back-end, Regression.

Confidential

Test Lead

Responsibilities -

• Worked closely with the project, development and Business teams to ensure that End to End Testing is performed with quality across all the integration points.
• Preparation of Master Test Strategy for both manual and automated tests.
• Preparation and review of Test Approach, Functional Test Plan & Automation Test Plan for each module.
• Performed the role of organizer for the Scrum and Pre-Scrum calls and successfully implemented the Agile methodology.
• Planning and Tracking the test progress using the Burn Up and Burn Down charts.
• Reported the Test Status based on Sprint, User Story, Severity, Root cause and Status using Agile Accelerator.
• Conducted the scrum meetings and updated the daily status to the Senior Test Management.
• Identified the scope of Testing based on the requirements mentioned in the user stories.
• Preparation and review of manual Test cases and executed them.
• Execution of Test cases, Test Scripts and Reported the issues using the defect management tool - Agile Accelerator.
• Identified the Root Cause Analysis for the defects identified.
• Conducted the Defect Triage meetings and helped in resolving most of the issues.
• Send the Daily Status Report and weekly status reports.
• Prepared the UAT scenarios and helped the UAT teams to execute them using HP ALM.
• Tracked the UAT defects to closure by following up with the development teams and helped the UAT Users re-execute the UAT user stories.
• Daily Test coordination with the Onshore and Offshore teams for the manual & automated Functional, Integration, Back-end, Regression.
• Research and identification of Development capable tools and Testing capable tools for the project to replace the existing Agile Accelerator tool.

Environment: Force.com, Windows, Visual Force, Agile Accelerator, APEX Data Loader.

Confidential, NV

Test Lead

Responsibilities -

• Worked closely with the project, development and business teams to ensure that QA resources are allocated appropriately across multiple applications / data centers and meeting the commitments.
• Preparation of Master Test Strategy for both manual and automated tests.
• Preparation and review of Test Approach, Functional Test Plan & Automation Test Plan for each module.
• Performed the role of Scrum Master and successfully implemented the Agile methodology.
• Planning and Tracking the test progress using the Burn Up and Burn Down charts.
• Reporting the Sprint wise test status to all the teams using JIRA.
• Conducted the scrum meetings and updated the daily status to the Senior Test Management.
• Identified the scope for manual, automated testing and got the client approval for the same.
• Documented the Automation Scenario flows, Developed test frameworks in Selenium for UI regression test automation.
• Preparation and review of manual Test cases and executed them.
• Created automated Test scripts using automated tools and ran the test scripts on various Builds and instances.
• Execution of Test cases, Test Scripts and Reported the issues using the defect management tool - JIRA.
• Conducted the Defect Triage meetings and helped in resolving most of the issues.
• Send the Daily Status Report and weekly status reports.
• Daily Test coordination with the Onshore and Offshore teams for the manual & automated Functional, Integration, Back-end, Regression, and Browser Compatibility Testing using Selenium RC in the web services applications.
• Performed Automation Testing of each Build and then Regression testing on each builds using Java and Selenium WebDriver, Selenium IDE.
• Recorded and plays back test in Fire fox using Selenium IDE.
• Created Automation test framework using Selenium.
• Used TESNG Tool to report for reporting the test execution status in the application.

Environment: Java, Windows/Linux, Java/J2EE, Oracle Apps, SQL Server.

Confidential

Test Lead

Responsibilities:

• Performed the role of Scrum Master and successfully implemented the Agile methodology.
• Planning and Tracking the test progress using the Burn Up and Burn Down charts.
• Reporting the Sprint wise test status to all the teams using JIRA.
• Conducted the scrum meetings and updated the daily status to the Senior Test Management.
• Preparation of Microsoft Project Plan and Automation Test Strategy.
• Preparation of Test Strategy, Test Approach, ST Test Plan, SIT Test Plan, UAT Test Plan.
• Created and executed the test cases for ST, SIT & Pre-UAT test phases using JIRA.
• Prepared the UAT Test scenarios and executed them internally before the end users did their testing using HP ALM.
• Preparation of Effort Estimates for Change Requests and requirements management.
• Assisted the end users to perform the UAT testing at both MIMOS & MOH Offices (Ministry of Health), Malaysia.
• Test management for ST, SIT, Functional, Security, NFR, UAT and Performance Testing.
• Daily coordination with the Onshore-Offshore Teams.
• Tested the mobile application using Perfecto mobile.
• Conducted the daily defect triage meetings.

Environment: Force.com, Windows, Java/J2EE, SQL Server, JIRA, APEX Data Loader.

Confidential

Sr. Test Lead / DevOps Specialist

Responsibilities:

• The project is about SAP Testing with various modules integrated and tested together.
• Worked closely with the project, development and business teams to ensure that QA resources are allocated appropriately across the teams and meeting the commitments.
• Preparation of Microsoft Project Plan
• Preparation of Test Approach, Test Plan and Master Test Strategy for Test Automation and manual.
• Preparation of Effort Estimates for Change Requests and mini projects management.
• Daily Coordination with BA, Developers, Testers & all stake holders across multiple locations such as China, Japan, Malaysia, India and London.
• Coordination with UAT end users in executing the UAT Test scenarios.

DevOps Build Specialist

Confidential

• Administer and Maintain Source Code Repositories including GIT, Subversion and TFS.
• Experienced in branching, tagging and maintaining the version across the environments using SCM tools like Subversion (SVN).
• Coordinated software application and database deployments across several environments.
• Administration and Support for the applications on App Servers on IIS and Websphere.
• Worked closely with Application Development, Infrastructure Engineering, QA and Project Teams.
• Customizing Build and deploy scripts using ANT with Jenkins to all the environments.
• Developed and maintained UNIX/DOS/Ant scripts for build and release tasks.
• Documented release, builds and source control procedures and plans.
• Responsible for troubleshooting and resolving build and deployment issues.
• Responsible for automating build and deployment process using shell scripts.

Environment: Java, ANT, Windows/Unix, SVN, TFS, Jenkins, Java/J2EE, IIS, TFS, Web Sphere 8.0, Powershell, Shell Scripts.

Confidential

Sr. Test Lead, Test Manager and Confidential Administrator & QA.

Responsibilities:

• Prepared Test Strategy, Customized Automation framework and Test suite process manually.
• Deduced and documented automation scenarios from the manual scripts.
• E2E testing scenarios creation & execution using Test link.
• Implemented the Scrum framework.
• Tested the Functional, Integration, Back-end, Regression and Browser Compatibility Testing using Selenium RC in the web services applications.
• Performed Automation Testing of each Build and then Regression testing on each build using Java and Selenium WebDriver, Selenium IDE.
• Created Automation test framework using Selenium.
• Used Firebug Tool to identify the Object’s id, Name, XPath in the application.
• Performed UAT test Planning and execution.
• Tested the mobile application using Perfecto mobile.

Environment: Force.com, Java/J2EE, Windows, Java/J2EE, Oracle, Apex Data Loader.