SUMMARY:

• Forward - thinking, astute QA Manager with 15+ years success designing, & implementing solutions that deliver dramatic bottom line results in customer satisfaction & company profit. Pivotal resource for leading clients ( Confidential &T U.S.A, Confidential U.K.). Career highlights include leading Dev, Test and QA team for Confidential &T which includes various important project like Merger Integration, EMV implementaion, Soft Card Mobile Wallet, Apple Pay launch in all retail store and Development and Production support team for BT E2E Data Quality Tool for Lead to Cash and Trouble to resolve.
• 8+ years experience with Manual and Automation testing using ISTQB process.
• 2+ years experience with Production Management using ITIL and Prince2 process.
• 5+ years of exeprience with Architecture / Development for web development Microsoft web development using Agile and Waterfall process.
• 15+ years experience communicating across multiple teams including multi-cultural environment.
• Have wide range of system design, process optimisation, capability & solution development and automation experience.
• Experience in system analysis, architecture, design, coding, and trouble shooting with technical knowledge sharing.
• Experience in best practices like ISTQB, ITIL, Price2, PMP.
• Experience in design/development methodologies like OOAD,SOA, TDD, BDD
• Excellent oral and written communication skills.
• Proficiency with multi-tasking.
• Proven Automation methodologies, practices and processes. Focus on results by identifying sustainable opportunities for streamlining and strengthening operations. With an approach supported by rigorous project management framework, effective communication & governance.
• E2E experience in all phases of Project life cycle (Initiation, Planning, Execution, Control and Closure) with meticulous analysis and managed deliveries by using Agile, Scrum (Sprint) and Waterfall methodologies extensively.
• Highly creative, great team worker and willing to think outside the box.
• Manage the creation, sign-off and implementation of the testing strategy and plans.
• Manage the overall effort to ensure that all in scope components and scenarios are tested and reported on
• Participate in stakeholder management within the application and project context, including stakeholders of up and downstream systems and external teams.
• Manage the working relationship with 3rd party team members.
• Coordinate with external groups such as test environment support and production management teams.
• Master’s in Computer Application, 2002 Shivaji University, Kolhapur, Maharashtra, India.

Technical Experties: Uses technology to deliver rapid and right results to business-critical activities in

• Retail Management
• E-Commerce/ Banking
• Telecom OSS / BSS
• ITILv3 Standardization of Processes & Procedures
• Project Management and Program Management
• Performance and Productivity Improvement

TECHNICAL SKILLS:

Languages: C#, Java

Web Technologies: ASP.Net, MVC, WebAPI, AngularJS, KnockoutJS, Web Services, XML, DOM and schema/DTD, JavaScript, HTML and DHTML, CSS, XHTML, SOAP and WSDL, Bootstrap, jQuery

Testing Automation Tool: Selenium, Appium, UFT using vbscript, SpecFlow, xUnit

Software: HP Quality Center, Rational Clear Quest, JIRA, SoapUI Pro, Oracle SQL Developer, Toad

Platforms: Windows, Linux, Sun, iOS, Android, Raspberry Pi

Oracle, MS: SQL Server 2000/2005/2008 R2.

Application Server: IIS, Node.JS

Test Management Tools: CR Tools (Requirement Identification), zTracker (Test Package), ALM (Testing Life Cycle) from HP, JIRA (Incident Management). IBM Rational (TDP)

APM Tools: Bridge Clarify, UCPS (Server Capacity Monitoring Tool),BLIPS (Incident Monitoring), CHASM (Change Record Monitoring), SPIKE (Problem Record/Known Error Monitoring), SLA Manager

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

QA Manager

• Developed and implement several new processes that served as foundation for quality of the system.
• Developed quality checks Tool to reduce turnover time for each release.
• Defining guidelines on quality and written acceptance criteria standard that drives development and testing, for all agile projects.
• Expert in designing test automation architecture for complex systems and product testing.
• Experience in creating QA templets/checklist, for usage and adaption by the team.
• Coaching resources on user stories testing, design of test scenarios for unit, integration, component, functional and end-to-end testing based on requirements.
• Strategizing and implement quality gates through phases for multiple products.
• Expertise in presenting industry facts and be accountable for execution.
• Operates in a very rich environment of technologically and logically complex systems and products.

Environment: iOS 10.x, iPad, Lenovo Win tablet, Web logic, Oracle, Java, ALM, Ingenico devices (iSMP & iSC-250), Audio Jack, MSR, Mobile Wallet, UL Tools like Certpro, Brand Test Tool, UFT, Selenium, Spec Flow, SOAP UI.

Confidential

Quality Atchitect

• Developed quality checks Tool to reduce turnover time for each release.
• Improved performance and reliability of multiple retail systems.
• Promote environment stability.
• Secure environments and ensures connectivity exists between environments in order to perform testing activities.
• Develop Shakeout Plan and timeline.
• Maintain Environment Plan of Record and Environment Control Process.
• Perform or coordinate the performance of daily smoke tests.
• Support installs and upgrades of software/patches for test environments.
• Manage software and code migration between non-production environments.

Environment: Vugen, UNIX, Linux, Web logic, TIBCO EMS, TIBCO Rendezvous, C#, WPF, SOAP UI.

Confidential

Sr Quality Analyst

• Ensure management of the application of appropriate quality and suggesting process improvement techniques to the various aspect of the function or process.
• Identify and prioritize the areas for quality and environmental improvement based upon the business requirements objectives and feedbacks from the customers and project members. Identifying plan and initiating the corrective action to optimize the system performance to reduce various errors and improve quality of the system and services after analysis of the root causes of problems. This has ensured better performance, better service and cost effective solutions.
• In depth understanding of various BT Oracle databases namely Classic, COT, BFG, DRA, EDCA, DUA, TPS, IVSERVE, AGORA, NMDB etc.
• Providing KSD-SFN (Keystone Delivery - Signal For Noise) performance indicator reports to analyze and suggest performance improvement of various systems.
• Designing the Oracle SFN database enabling reporting and other key functionality.
• Executed migration Oracle DB, Oracle Application server to Virutal Data Center (VDC)
• Giving presentations to various senior management regarding system improvement and system performance.

Environment: C#, ASP.Net, Oracle, Ajax, XML, XSLT, SVG, Perl, Web services, JavaScript & IIS.

Confidential

System Analyst

• Requirement Analysis/ SRS preparation, SPOC for Product Demo.
• Wireframes & UI design, Software Architecture design, Database design and Product design.

Environment: C#.net, MS-SQL, XML, JavaScript, and IIS.

Confidential

Programmer

• Stakeholder Management, Requirement Analysis/gathering and SRS preparation.
• Wireframes Design, Software Architecture design, Database design, Coding, Testing & ASM.

Environment: ASP 3.0, JavaScript, Oracle, and IIS Web Server.