Contract Testing Manager Resume

SUMMARY:

Confidential is a seasoned IT Manager in staff and project oversight with strong knowledge of software methodologies and refined user experience understanding within demanding, fast paced environments. Industry experience includes but is not limited to Retail, Life Sciences, eCommerce and Re - insurance domains.

SKILLS:

.NET Framework
Cost Analysis
Ent Servce Bus (SOA)
JIRA
MS Project
MS SharePoint Server
MS Team Foundation Server/VSTS
MS Azure
NCR PoS
Risk Management
SaaS
SDLC
VMware
Waterfall
WBS Development

EXPERIENCE:

Confidential

Contract Testing Manager

Responsibilities:

Manage the SIGMA testing team for the Michigan Department of Health and Human Services, “ Confidential ”, Program Manager. Charged with User Acceptance Testing, “UAT”, for the Confidential agency and its finance business users. Team is made up of eight direct reports, eighty-eight business testers, twenty supporting agency system’s technical staff and four supporting Project Managers.
Work with the testing team in all aspects of the testing process, including process improvements. Supports the team with scheduling agency business users for testing, reporting and retest of resolved errors. During weekly reviews with state-wide testing teams, also work with the SIGMA team to assure that all user requirements are met and tested. Reports test results to leadership in weekly sponsor meetings with the agency and state-wide SIGMA management.

Confidential, Doylestown, PA

Program/Channel Manager

Responsibilities:

Created customer and partner story with hosted offers for help desk, training and support
Created go to market channel partner plan for “Compliance without Complexity in Cloud” with SaaS model
Managed deployment of portable solutions for partners and customers in marketing, sales and delivery of partner solution
Created and went to market with ‘Cloud’ solutions and increased revenues in 2010 over 400%
Supported early adopters and moves to ‘Cloud’ solutions with customer staff

Confidential, Wilmington, DE

Products, Services and Customer Support, Vice President

Responsibilities:

Directly and indirectly manage a team of 65+ in Sales and Consulting world wide
Managed Engineering, QA and Production teams during life cycle of new product and change control of maintenance releases in US
Targeted and won Top Ten Life Science firms with publishing projects in clinical, regulatory submissions, and general corporate compliance
Developed ‘Marketitecture’ for products that allowed Product Management and Sales to focus on market of key customers with tools and solutions that produced a return on investment near term
Added critical partners to Impact’s key solutions that increased sales in new vertical markets
Drove company to record year in revenues, over a 50% increase in first year

Confidential, Hopkinton, MA

Compliance Product Marketing, Technical Architect

Responsibilities:

Work with Confidential and partner field marketing to grow regulatory Proven Solution story around Content Management and Clarion and Centura backup/archive storage
Established and chaired quarterly Product Engineering sessions to refine product offerings around project and customer’s needs for regulatory publishing, eDiscovery and court publishing, eForms and controlled content

Confidential, Pleasanton, California

Compliance Practice, Practice Lead

Responsibilities:

Managed from pre-sales to implementation the deployment of solutions in 20 of top 20 Global Pharmaceutical with more than 150 engagements over employment history
Teaming with Sales to obtain $10m Practice quota in 2003 and on targeted 33% growth each year after
Worked with Partners to determine customer’s future needs so that team was positioned for optimum revenue possibilities which qualified my team members for Documentum Sales Quota Club every year eligible

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