PROFILE SUMMARY:

• Over 12 years of experience in Software Testing in the roles of QA Lead, Onsite Test Coordinator and QA Analyst
• Expertise on Banking, Property & Casualty Insurance, Reinsurance, Logistics, Identity and Access Management, Security and Online Trading, Brokerage, Mortgagee, Life Sciences, Healthcare domain applications
• Expertise in Manual, Automation and Performance testing projects
• Good experience in Selenium, UFT, QTP, Silk Test & WinRunner Automation tools and SOAP Web service testing - SOAP UI, Rest API Testing
• Well versed in Sanity Testing, Functional Testing, Integration Testing, System Testing, Regression Testing, GUI Testing, Interface Testing, Database Testing, Risk based testing, Integration testing, User Acceptance Testing (UAT), Web Service Testing, Mainframe Testing, Mobile Testing and End to End Testing
• Defect management experience using HP ALM, JIRA, Quality Center, Test Director, Test tracker and Bugzilla tools
• Experience in SQL, Oracle, DB2, RateMaintenace, Mainframe and ETL database testing
• Expertise on Duck Creek Policy Administration system and Guidewire ClaimCenter
• Involved in test management activities such as Project Estimations, Resource planning, Client teams and offshore teams, status reporting, Risk Analysis, Mitigation Plan and provide appropriate orientation & training for the new resources joined the team. Actively participated in quality processes and internal quality audits
• Experience in AGILE environment project and actively participated in User stories, Sprint, Release Planning, Scrum meetings
• Strong knowledge on CI, CD, Appium, Jmeter, Visual Studio Team Foundation Server, XML, JSON, Eclipse, DevOPS, Continuous Integration, Continuous Development, Github, Maven, Jenkins, Junit, Ant, Pom.xml, Python, PERL, Postman and VersionOne
• Excellent knowledge of Software development life cycle (SDLC) - Agile, Waterfall, V model and Software test life cycle (STLC)
• Experience in Microsoft Project Plan, SharePoint, Visual Source Safe, Confluence document management systems
• Proficient in analyzing the Business (BRS), Functional requirements Specification (FRS) & Design documents to formulate Estimations, Test Strategy, Test Plan, Test Approach, Risk Analysis, Mitigation Plan and Test Cases
• Expertise in Interface with QA, App Dev, Business Analysts and Product teams for the purpose of managing AppDev defect review and driving resolution
• Proficient in devising all the artifacts of testing such as Test scenario's, Test Cases, Preparation of test data, Defect Reports, Root Cause Analysis Reports and Test Summary Report/s
• Good Experience in Debugging and fixing all sorts of Productions bugs, Development issues, Testing issues, User Privilege issues, Data issues, integration issues
• Expertise in Planning, deploying, problem solving skills, and managing the testing effort for any given engagement

PROFESSIONAL EXPERIENCE:

Confidential, WI

QA Lead

Responsibilities:

• Being part of Requirements Walkthrough sessions and Understanding the Project Requirements
• Estimations, Resource Planning, Work assignment as per the release work load
• Coordinate with product owner / Business Analyst for requirement clarifications
• Prepare Test strategy and Test Plan
• Preparing and reviewing Smoke, Functional, Regression, Interface, UAT and End to End Test cases
• Lead the testing team on identifying/executing software scenarios, regression testing, Smoke Testing, negative testing, error/bug retests and usability
• Prioritizes test execution in order to test high risk/high impact scenarios first
• Conduct Daily Status meetings and Defect Triage meetings with all stakeholders
• Reporting testing progress and results to project team and Sr. management on daily basis
• Log the defects and updating the status throughout the defect life cycle using JIRA
• Actively interacted with the development, Product, Integration teams in resolving Bugs identified from Testing
• Involved in interface/integration testing from XM to Guidewire, CABS Billing history, Mobius Billing Documents, ImageRight documents, FOA and third party integrations
• Coordinate User Acceptance testing
• Creates and executes moderately complex SQL queries on SQL Server database and also verify the data in Rate Maintenance tables
• Development of Automation Scripts for web application using Selenium WebDriver with Java
• Designed and developed Selenium test scripts using Hybrid Framework
• Executed Sanity test scripts using Selenium WebDriver on different browsers/environments and provided Results
• Involved in Web Services Functional Testing
• Using SOAP UI tool to test Real time Raters and Renters portal vendor webservices
• Validating the data for various system XML, JSON input/output files
• Writing, executing all the test cases in HP ALM test management tool
• Involved in Policy Life Cycle transactions, Quote management system and end to end interface testing for downstream applications
• Conducting defects root cause analysis meeting with all stakeholders and publish the report
• Getting the required approvals for all testing artifacts and uploading in SharePoint
• Performed End to End testing to make sure that all the functionalities are working fine as expected
• Leading agile (Scrum) development team working with developers, designers, and other analysts to deliver product functionality in an iterative process.
• Leading Selenium Automation scrum team in designing the frame work and editing the Elements as per the sprint changes.
• Involved on Automation framework plan and implementation
• Work with business teams to ensure that the requirements are clearly articulated prior to delivery to development (and track through lifecycle to UAT completion).
• Provided scope and approach on the overall testing for each Sprint.
• Support/deliver the creation of test plans, definition of scope, execution schedules, resourcing.
• Ensure requirements are fit for purpose and there is a clear mapping of test cases to User stories.
• Implemented risk based testing for product team to ensure detection of problems in critical areas early in sprint.
• Co-ordinate with System integration Manager to help set expectations and timing of exit from the previous test cycle
• Continuous integration and continuous testing using Maven, Github and Jenkins
• Define functional test scenarios for systems and End to End capability (driven by the business processes where possible).
• Performed Mobile automation, Acceptance Testing of IoT device, Native, Mobile web &Hybrid Apps.
• Functional verification of Fight Club (Radar Pace) device/glasses, companion application on Android/iOS phones with business logic.
• Firmware upgradation of the device, initiate Cycling/Running workouts using companion application.
• Maintained E2E production like test environment.

Confidential, WI

QA Lead

Responsibilities:

• Being a Lead, performed end to end testing on GWCC - Setting up of Claims, Adding Exposures, Updating of Financials - Adding Reserves, updating Claims and Subrogation. Checking for errors, validation of rules and coverages
• Attending the requirements gathering meeting between the Product Owners, Business Analysts, SME’s and Developers
• Understanding the Project Requirements
• Coordinate with product owner / Business Analyst for requirement clarifications
• Preparing the Estimates, Test plan and Test Strategy
• Reviewing Smoke, System, Interface, end to end and UAT test cases
• UAT support to business teams and performed UAT testing from QA team
• Assigning the System defects to project teams and third party vendors
• Conduct Defect Triage meetings
• Daily Client interactions and Daily status calls with Offshore team
• Reporting testing progress and results to project team and management
• Actively interacted with the development team in resolving Bugs identified from Testing
• Coordinate User Acceptance testing
• Performed Automation testing using Selenium Webdriver tool
• Involved on Automation framework for Selenium Automation
• Deliver the project deliverables to the stakeholders after every release
• Lead the testing team on identifying/executing software scenarios, regression testing, Smoke Testing, negative testing, error/bug retests and usability
• Validating fraud data, sending the investigation files to SIU team
• Involved in complete end to end testing

Confidential, WI

QA Lead

Responsibilities:

• Attending the requirements gathering meeting between the Product Owners, Business Analysts, SME’s and Developers
• Complete Implementation of all 9 LOBS for 50 states and responsible for all testing activities
• Understanding the Project Requirements
• Coordinate with product owner / Business Analyst for requirement clarifications
• Involved in Estimates, SLAs and preparing the Test plan and Test Strategy based on the estimations
• Reviewing Smoke, System, Interface, end to end and UAT test cases
• Assigning the System defects to project teams and third party vendors
• Conduct Defect Triage meetings
• Daily Client interactions and Daily status calls with Offshore team
• Reporting testing progress and results to project team and management
• Actively interacted with the development team in resolving Bugs identified from Testing
• Performed Automation testing using Selenium Webdriver tool
• Involved on Automation framework for Selenium Automation
• Coordinate User Acceptance testing
• Worked with multiple stakeholders and vendors to resolve the application issues
• Deliver the project deliverables to the stakeholders after every release
• Lead the testing team on identifying/executing software scenarios, regression testing, Smoke Testing, negative testing, error/bug retests and usability
• Involved in complete end to end testing

Confidential, CA

Onsite Test Coordinator

Responsibilities:

• Understanding the Project Requirements
• Preparing the test plan
• Involved in High level, Functional, and Regression Testing
• Preparing, Executing Test Cases and Analyzing the Test Results using Quality Center 11 (ALM)
• Reviewing and Modifying the test cases
• Preparing the Test Summary reports
• Verifying the data accuracy using Oracle database
• Involved in UAT Testing support
• Daily Client interactions
• Involved in complete end to end testing

Confidential, CA

Onsite Test Coordinator

Responsibilities:

• Understanding the Project Requirements
• Preparing Microsoft Project Plan
• Involved in High level, Functional, Dry Run and Formal Testing
• Preparing, Executing Test Cases and Analyzing the Test Results using Quality Center
• Reviewing and Modifying the test cases
• Preparing Test reports using Quality Center
• Updating Weekly status in the Share Point
• Involving in the team meetings with Offshore and Onsite
• Daily Client interactions
• Preparing MOM

Confidential, Memphis

Test Lead

Responsibilities:

• Understanding the Project Requirements
• Involved in getting the testing entry approvals from Marketing team, Dev team and Test Manager
• Assigning the work to team members
• Involved in High level, Smoke and Functional Testing
• Involving in the team meetings with Offshore and Onsite
• Executing the Test Cases and Analyzing the Test Results
• Bug tracking and reporting through Quality Center
• Conducting Post mortem meetings and defect meetings
• Updating Daily Status, MPP, VSS on daily basis
• Involved in Regression using QTP and BPT tools
• Involved in database testing using FSS and GSE

Confidential, OH

Sr. QA Analyst

Responsibilities:

• Understanding the Project Requirements
• Writing the Test cases
• Reviewing the team members test cases
• Involved in High level, Functional and Regression Testing
• Executing the Test Cases and Analyzing the Test Results
• Checking the database using Oracle Toad
• Bug tracking and reporting through Mantis
• Preparing and Sending MOM and Daily status Reports
• Bond automation scripts runs using Silk Test

Confidential

Tester

Responsibilities:

• Understanding the Project Requirements from initiation
• Preparing the Test Plan and Test cases
• Reviewing the Test cases
• Executing Test Cases and Analyzing the Test Results
• Involved in Sanity, Functional, Regression and System Testing
• Bug Tracking and reporting
• Preparing Weekly Status Reports

Confidential

Tester

Responsibilities:

• Preparing the Test cases
• Reviewing the Test cases
• Executing Test Cases and Analyzing the Test Results.
• Involved in Functional and Adhoc Testing.
• Bug Tracking and reporting through Mercury Quality Center.
• Creates and executes moderately complex SQL queries on Oracle and DB2
• Involved in Regression testing