SUMMARY:

• Over 9+ years of experience in Software Quality Assurance and Software Testing of Client/Server Applications and Web based applications.
• Experience in creating and maintaining the Requirements definition documents that included Business requirements and Functional requirements.
• Well versed with complete life cycle of Manual Testing process with both Agile and waterfall methodologies
• Skills in developing Use Case diagrams, Sequence diagrams, State Chart diagrams, and Class diagrams.
• Performed Automated Testing using QTP, Win Runner, Load runner and Rational Test Suit
• Expertise in Claims, Subscriber/Member, Plan/Product, Claims, Provider, Commissions and Billing Modules of Facets.
• Experience in leading a Manual Testing assignment and successfully tracked progress of Manual testing effort.
• Medical Claims experience in Process Documentation, Analysis and Implementation in (X12 Standards) processes of Medical Claims Industry from the Provider/Payer side
• Well versed with ALM/Quality Center to track progress of Manual Testing Projects
• Knowledge of health information and health care services regulatory environment including HIPAA, Medicaid/Medicare, CCHIT, EDI and XML
• Experience includes the testing of Client/Server, ETL, SOA and WEB applications using Manual and automated testing tools like Selenium, Quality center, Rational Suit, Load Runner and Quick Test Professional.
• Strong HIPAA EDI 4010 and 5010 with ICD - 9 and ICD 10, analysis & compliance experience from, payers, providers and exchanges perspective, with primary focus on Coordination of benefits
• Involved in Facets Output generation, Interface development and Facets Migration Projects.
• Provided analytical solution to the customers for Facets Production Issues
• Good Experience on Selenium IDE and creating Scripts in selenium --RC by using Java
• Prepared unit test cases and performed unit testing
• Good Management, Execution and Documentation skills
• Inserted several checkpoints
• Thorough hand on experience with all levels of testing viz., Integration, Performance Regression, Sanity, Functional and System testing
• Experience in working with open source tools Selenium (Selenium IDE, Selenium RC, and Selenium Web Driver), Unit, Eclipse and preparation of automation test framework.
• Involved in writing and executing test cases using MQC based on the requirements
• Performed Back-End testing
• Experienced in reporting bugs using Test Director, Quality Center and BugZilla.
• Conducted IP spoofing in LoadRunner
• Strong working knowledge of Power MHS modules
• Involved and tracking the defects using Quality Center
• Good working knowledge of major Operating Systems and tested applications developed in wide variety of environments viz., Windows UNIX
• Experienced in creating Test Plans. Thorough hands on experience with designing test cases covering all test conditions and eliminating redundancy and duplications
• Good experience in creating, modifying and enhancing both manual Test Scripts and Test Scripts

TECHNICAL SKILLS:

Programming Languages: C, C++, C#, VC++, VB, VB.NET, C#.NET, ASP.NET, Java, SQL, PLSQL

Operating Systems: UNIX, Windows Linux, And UNIX

Databases: MS-Access, MySQL, SQL Server, Oracle, Teradata, DB2, Sybase

Application Servers: IBM Web sphere, ATG Dynamo, BEA Web Logic.

Internet: HTML, XML, Script, ASP, JavaScript, JSP, J2EE.

Automation Tools: MS Visio, Rational Rose, Rational Clear Case, Rational RequisiteProDocumented

Bug Tracking Tools: Mercury Test Director, Rational Clear Quest

Ba Tools: Visio, Jeera, Plainview

Utility Tools: MS Office Suite, MS Project, TOAD, Adobe Photoshop

Reporting Tools: Crystal Reports, SQL Server Reports (SSRS)

Data warehousing Tools: Informatica, Business Objects, Congo s, Erwin

Testing Tools: QTP Load Runner, Selenium IDE, Selenium RC ServerSelenium Web Driver

Others / Reporting Tools: Microsoft Office Suite, Crystal Reports, Hyperion, Agile, RUP, Waterfall

Healthcare: GEM, EDI, EDIFECS, FACETS, ICD9/10, ANSIX12, MMIS

WORK EXPERIENCE:

Confidential, Dayton, OH

Sr. QA Analyst

Responsibilities:

• Involved in claims submission and payment (remittance) retrievals by using ASCX12N 820 for the In - bound premium payments; ASC x12N 834 for the Inbound Enrollment and Maintenance; ASCX12 276/277 for the claims status enquiry and response; and ASC X12 835 for the Health care Claim Payments
• Responsible for attaining HIPAA EDI validation from Medicare, Medicaid and other payers of government carriers. The Claims were processed, co-pay is calculated, and the pricing is calculated using the IBM systems for both Retail and Direct Claims processing flow
• Involved in all the phases of Manual Testing process and worked closely with Business stakeholders.
• Was Responsible in finding the eligibility of the members and filing claims for the States Disability Insurance benefits for both short term disability who are not eligible for the Social security benefits and for the Long term disability customers who are qualified under Social security plan for the payment of benefits as a result or injury
• Conducted Regression testing, smoke testing, cross browser testing through automated testing tools like QA Wizard, Selenium and cucumber along with manual testing.
• Performed Functional, regression, System Integration and User Acceptance Testing for the various applications.
• Smoke Test and Acceptance Testing with Selenium in multiple Java platforms.
• Manage daily production deployments, cut release candidates and build branches using Jenkins
• Familiar with Cucumber, Selenium Web Driver, Selenium commands and x-path.
• Recorded and plays back test in Fire fox using Selenium IDE.
• Created Automation test framework using Selenium.
• Managed multiple priorities, project plans, time frames and trade-offs while ensuring the clinical and administrative staff understood the final results of the projects, sharing detailed vision of cost-benefit analysis
• Good knowledge on Selenium IDE, Jenkins, Auto It testing tool.
• Executing System Test, Regression Test, User Acceptance Test (UAT)
• Created reports to satisfy user requests, data sampling, project analysis, or testing verification
• Wrote Automated Test scripts using QTP
• Tested user interface and navigation controls of the application using Quick Test Pro
• Involved in writing and executing test cases using MQC based on the requirements
• Exported Test case Scripts (Java-Selenium RC) in Eclipse IDE and modified the selenium scripts and executed. Prepared automation test framework.
• Added annotations to the test. (selenium)
• Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser.
• Perform the functional testing of web services using soap scope.
• Run tests by using Selenium remote control in different browsers.
• Performed Back-End testing
• Worked on developing the automation scripts using Selenium and executed the JUNIT tests
• Developed VMWARE server for automation testing using Selenium Web driver
• Designed automated tests, created automated test cases, test plans and executed tests using Selenium
• Used the Rational Unified process methodology for the application development and created Use cases, activity diagrams and drafted UML diagrams using the Rational Rose
• Responsible for customer interface, requirements definition, general and detailed design, testing, maintenance and training programs and managed requirements using Rational Requisite Pro
• Developed associated project documentation, schedule, design specifications, test plan, test scenarios/scripts, performed gap analysis, and test tracking reporting/monitoring for all phases of testing including B2B user acceptance testing

Environment: JAVA, J2EE, Web Sphere, Web logic, SOAP UI, SOA, JUNIT, UFT, Java Script, Jenkins, Cucumber, Eclipse IDE, Apache Http Server, SVN, Firebug, HP Quality Center, Selenium RC, Grid.

Confidential, Boston, MA

QA Engineer

Responsibilities:

• Configured Selenium Web Driver, Testing, Ant tool and created selenium automation scripts in java using Unit prior to agile release.
• Involved in automating test cases using Selenium Web Driver with Testing.
• Involved in design and implementation of Selenium Web Driver automation framework for smoke and regression test suites (Testing and ANT).
• Hands on experience in creating test frameworks using Selenium Web Driver, Selenium RC, UFT/QTP, Cucumber, TestNGincluding hands on experience in Java/SQL.
• Involved in automating test cases using Selenium Web Driver with Testing.
• Performing Web automation in Selenium using Unit framework and performing Mobile Web Manual testing.
• Implemented Agile/Scrum methods for testing approach. Recorded and managed defects.
• Tested software in Agile Development environments.
• Participated in Daily QA Meeting, Sprint Planning meetings, Sprint Retrospective meetings, Daily Scrum Status update meetings.
• Participated in Business/Development meetings to understand user requirements. Coordinated between Scrum teams and assisted QA engineers from other scrum teams.
• Experience in database query manipulation. SQL, PL/SQL statements, stored procedures, and triggers.
• Created complex queries as part of Database testing (Used TOAD).
• Developed SQL Query scripts to verify the database automatically and checking the data integrity in accordance with business standards of the company.
• Developed test products using C, Java, C++ with unit tests.
• Written Test Cases for ETL to compare Source and Target database systems.
• Tested various Reusable ETL Transformations which facilitate Daily, Weekly & Monthly Loading of Data.
• Manage Linux VMs in multiple data centers.
• Used open source environment in Linux and UNIX Platform Web application testing.
• Tested Web Services using SOAP UI Tool.
• Performed Web Services testing and Validated XML request/response data using SOAPUI.
• Experience in testing Web Services through XML

Environment: C#, Selenium Web Driver, Quality Center, Soap UI, HTML, XML, Oracle, Java Script, Ajax, LINUX, UNIX and Windows, SQL, Scrum, Joint, Testing, Agile.

Confidential, Downers Grove, IL

Manual QA Analyst

Responsibilities:

• As a QA Analyst worked with other QA in Unit Testing tasks, Trading Partners for connectivity issues; liaison between customers and corporate staff or between IT and Business Units as well as performing system matrix testing
• Also performed impact analysis. Work with trading partners, clients, management, technical and non - technical personnel to create use cases and system validation artifacts and testing documentation and also performed medical coding testing
• Created functional automation scripts using open source tools selenium (selenium RC, Grid)
• Worked with providers and Medicare or Medicaid entities to validate EDI transaction sets or Internet portals. This includes HIPAA 4010; 837, 835, 270/271, and others. Provided healthcare provider problem resolution. Work as a medical coding SME, including ICD-9, HCPCS; Procedures and diagnosis testing
• Good knowledge on Selenium IDE, Jenkins, Auto It testing tool.
• Trained and helped other testers on selenium tools.
• Created technical documentation, Reviews, analyzes, and evaluated business systems for end user needs, including Companion Guides, business process reengineering, including GAP analysis and documenting requirements, documenting processes, workflows
• Created test plans and test procedure templates and guidelines to be used by the QA team
• Also worked on 837 and 835 projects, including syntax and business rules for X12 HIPAA 4010 and 5010 validation for loops, segments, elements, qualifiers and code sets. Create export and XML processes for Lotus Notes
• Created test scripts (Selenium) to monitor response time in development phase.
• Created EDI Export and Import processes and work with EDI Trading Partners, Payers or Vendors. Perform a range of telecommunications processes, including FTP, Dial-up, TCP/IP, Web transfers
• Performed Load, stress and Performance Testing.
• Involved in writing test cases using MQC based on the requirements
• Designed Test cases, test plan creation and Companion Guide development from stage to production, including both internal and external requirements
• UAT testing for HIPAA 4010 and 5010 projects including legacy testing and HIPAA requirements and compliance mandates
• Used selenium RC, IDE and web driver, Java and Selenium Grid to create nightly automation scripts
• Created selenium automation scripts in Java.
• Involved in creation of automation framework using selenium.
• Configured Selenium RC and Selenium GRID on CART machines.
• Experience building and maintaining a Selenium Regression test suite.
• Reviewed the Selenium Scripts developed by the team members
• Unit testing documentation developed using Excel. Artifacts were created and listed for UAT validation. Writing/validating Use Case Documents
• Conducted Back-End Testing and Regression Testing using various phases of the application
• Managed Financial Processing that served as primary lead for corporate financial systems, including accounting processes for accounts receivable and accounts payable systems. Manage financial spreadsheets and vendor accounts. Spearhead collection processes and manage accounts receivable personnel
• Completed several HIPAA 4010 and 5010 Projects, included Medicaid and Commercial entities. Projects include claims and enrollment testing as well as NPI and medical coding and ICD-9 EDI testing
• Involved in writing and executing test cases using MQC based on the requirements
• Performed Back-End testing
• Used Quality Center Checker Diagnostic, a tool to test many of the QC components.
• Schedule conferences, JAD sessions, participate in negotiations, set/create/resolve EDI TP issues and create legal draft points for corporate attorneys
• Followed Unified Modeling Language (UML) methodology using Requisite Pro and Rational Rose to create/maintain: Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams
• Tested and delivered Inbound/Outbound Facets interfaces
• Use Claredi web-based tool to validate HIPAA EDI files. Document errors and artifacts showing success

Environment: Quality Center 9.0, Selenium 2.21.0 Selenium IDE, Selenium RC, Selenium Web Driver, SOAP UI, SOA, UFT, Eclipse, Jasper, JACOB, AutoLtX, REST, Quick Test Professional 8.0, Load Runner 9.50, oracle 9i, Jenkins, Cucumber, JUNIT, ASP.NET, HTML,, JavaScript, IE, web sphere, web services, UNIX, LINUX, and Windows2000

Confidential, Kansas City, MO

QA Tester

Responsibilities:

• Responsible for designing, developing test plans, use cases and test scripts.
• Performed Unit, Integration, Regression and system testing.
• Used Quality Centre for preparing the Test Plans and manual Test scripts.
• Created test cases for testing the 270/271 and 278 transactions.
• Reviewed the Global Cert and P2P test cases from BCBSA and filtered the test cases that can't be tested and hence requested an exemption of those test cases.
• Created the 270/271 TR3 summary and detail side - by-side document.
• Created test cases for Transaction Manager, BX audit tables, Next Iterations, Global Certification components of 27X transactions testing.
• Prepared test data for testing the 270/271 and 276/277 transactions.
• Involved in pitching various 27X transactions using the web screens.
• Executed 276/277 internal system tests including the web screens.
• Executed and internal system tests.
• Defined changes to the Blue Exchange (BX) audit tables, for the conversion process.
• Followed HIPAA implementation guides for preparing the EDI files.
• Ability to work from functional Specifications to write test plans.
• Involved in manually creating 5010 version of the 27X transactions by using the TR3s as the guidance.
• Checked the HIPAA compliance of the manually created 27X transactions using the Edifices Analyzer tool.
• Used SQL queries to obtain the test data and also to perform backend testing.

Environment: Java, Edifices, Dative, Quality Centre, SQL Server 2005, Facets, SQL, Windows NT/2000.

Confidential, Bronx, NY

QA Tester

Responsibilities:

• Used SDLC basis of planning approach Microsoft Project used for Planning, Control, Resource Planning and Status reporting.
• Involved in daily communications and face to face discussions with individual team members, the sponsor and key stakeholders. Presented project proposals and status to executive management
• Developed Business Cases as needed
• Writing Test Plans/Test Scenarios/Test Cases/Test Matrix.
• Tested user interface and navigation controls of the application using Quick Test Pro
• Developed Project Plans incorporating resources, schedule and scope using the Work Breakdown Structure
• Project Manager for the development of Medicaid reports for the state of NY
• Application Imaging Project Manager. Project to image enrollment applications. Budget $750K, Teamof10
• Developed automation test scripts for performing regression testing on the application using Quick Test Pro
• Financial System Replacement and Warehouse Project Manager that identified the new process and software through requirements gathering and gap analysis, implemented Solomon and created a Financial Warehouse with data feeds from the core system for Claims, Service Accounting, and data required for regulatory reporting along with feeds from external sources. Budget $750K, Team of 25 (matrix organization)
• Change Management Process, Managed requirements analysis, process development and implementation of Serena Software Change Management Process
• Responsible for reporting Core System Upgrade for the Finance and Claims Module

Environment: Windows XP, SQL server, Rational Requisite Pro, MS Visio, Load Runner and Quality Center.

Confidential, Boston, MA

Responsibilities:

• Designing and Execution of test suites/cases for Testing using Jiri/ Rational CQ.
• Following Agile methodology with Scrums and Iterations every bi - weekly.
• HL7 Health care information exchanges testing using SOAP UI.
• Performed Accessibility testing involving JAWS for Blind and deaf consumers.
• Functional testing using different browsers for E-commerce portal.
• Web services based testing using SOAPUI
• Various Knowledge transfers and Presentations towards Team Members in the Team.
• Backend Testing Using SQL.
• Analyze and write detail specific requirements and test requirements using Jiri and Rational CQ.
• Performed Test Data Management using SQL tables.

Environment: Windows 7, Jiri Green hopper, Rational CQ, Java, SOAPUI