TECHNICAL SKILLS:

Operating Systems:: MS - DOS 6.22, UNIX (Sun, HP), Windows 95/98/00/NT 4.0

Languages:: C, C++, Java 2.0, COLDFUSION, Cobol, Cobol/400, RPG/400, JCL, SQA, BASIC, TSL and 4Test

GU:: Developer/2000, Visual Basic 5.0/6.0

Database:: Oracle 7,8,8i, SQL Server, Sybase, Informix, DB2 and MS-Access

Internet Tech:: HTML, XML, JavaScript, VBScript, ASP, JSP Java Beans, EJB, RMI, COBRA, MQ-Series, Perl, Tuxedo, TCP/IP

Tools: Mercury Tools, Rational Tools, PVCS, TFS, ALM, SOAP UI

Automation tools: : QTP, Selenium

Web Server:: Java Web Server, BEA WebLogic, IBM WebSphere, J2EE, IIS

PROFESSIONAL EXPERIENCE:

Confidential

Test Manager

Responsibilities:

• Developed Program Testing Strategy and Plan for Confidential ( Confidential ) Project
• Worked with product owners and team to monitor sprint progress by involving in backlog grooming, sprint planning and review meetings
• Allocated resources and was responsible for facilitating test plan reviews, defect triage, readiness assessment, change management.
• Managed all phases of End-to-End, UAT, Automation and System Testing.
• Initiated and Coordinated Review meetings with BA, Developers and Business representatives. .
• Prepared Test Strategies for various releases
• Developing an Interface Testing Strategy and coordinated with the Third Parties for successful testing of multiple Interfaces.
• Responsible for System Integration Testing, Automation Regression Testing, Third Party Testing, User Acceptance Testing, and Production Validation Testing.
• Responsible for Requirements Traceability, Scheduling Test Environments, Test Data, Test Schedules, and Test Resources.
• Developed Testing Metrics for all Phases of Testing and Responsible for informing Higher Management with Testing Progress
• Responsible for Daily and Weekly checkpoints to monitor and improve testing in real time.
• Setting up Effective Defect Management Process and Conducting Defect Triage meetings.
• Collaborating with Vendor Program and Implementation Managers and collaboratively executing and overseeing a successful Testing program.
• Responsible for Change Management
• Single point of QA contact for Audit purposes
• Working with the Deployment Manager on Go-Live Score Cards for Data Validation, Infrastructure, Interfaces, Communications, Reservation System, Training, Production Cutover, Fallback Plan, and Production Support.

Tools: HP ALM, HP UFT, Microsoft SQL Server 2008/2014, Visual Studio 2013, Office 365 SharePoint, Excel/Word/PowerPoint 2016, Project 2016

Confidential, Boston, MA

QA Manager

Responsibilities:

• Responsible for mentoring and training the team on Agile/Scrum best practices.
• Created and managed Agile reporting artifacts like Release/Product Burn down charts, Sprint Burn down Charts, Velocity and management analysis.
• Setting up and upgrading existing QA processes to industry standard level
• Developed Testing Strategies and Plans for the organization
• Established UAT process by integrating Business users into overall Enterprise QA strategy
• Recommended necessary tools for Test Management and Automation
• Providing Estimation and defining Strategies, Plans for concurrent projects at strategic and tactical levels.
• Managing the gathering of Test results.
• Compiling Reports and Metrics.
• Setting up Milestones for Planning and Execution effort.
• Setting up and leading the Defect Triage meetings.
• Working with Architects and Environment managers on defining technical specifications and environments set up.
• Tested the All Payer Claims Database (APCD) process using SSIS and IBM Data stage tools
• Validated the dataflow between the Source and Targets using SSIS and Data stage
• Running SSIS and SQL Server agent and Data stage Jobs to validate the Pharmacy Claims (PC) and Medical Claims (MC) data
• Used home grown Trim data tool to Slice and Dice the warehouse data per Health Service Provider (HSP) requirement
• Tested the DataMart Cubes built on Oracle Business tools
• Tested the ETL repository for the IBM DataStage
• Tested all tasks and derived data elements while working on SSIS and DataStage for various projects
• Worked on IBM Netezza servers to validate the APCD release, APCD trim data, APCD warehouse and APCD DataMart for 4.0, 5.0, 5.1 releases
• Wrote SQL statements to extract data from the Tables.
• Tested front end websites (.Net and Java) manually

Environment: Microsoft SQL Server 2008/2012, SQL Server Integration Services (SSIS) 2008/2012, SQL Server Reporting Services (SSRS), MS Office, Bug Tracker, IBM Netezza 4.5.0, IBM Aginity 4.5.0, SVN tortoise, IBM DataStage, Trim Data, SharePoint

Confidential, Wilmington, DE

Test Manager

Responsibilities:

• As Test Manger, involved in the process of setting up QA team, Defect Triage process and Risk management process.
• Responsible for Component, System Integration and UAT testing
• Coordinating with Performance and Automation teams.
• Involved in Test Estimation and defined Test Strategy for the project at strategic and sprint levels for multiple applications.
• Identifying the best Test approach based on delivery schedule and resource availability
• Maintained Testing Team integrity and focus during major operational challenges and transitions.
• Worked and Tested extensively in Cloud environment.
• Following up on outstanding issues and established Risk mitigation strategies
• Managing the gathering of Test results
• Compiling Reports and Metrics
• Setting up and leading the Defect Triage meetings
• Coordinating with Business Analysts, Developers, Architects, Environment managers on requirements, technical specifications and environments set up
• Gathering and Preparing Test documentation for Production Implementation Review Board
• Provide visibility to team impediments/risks and helps eliminate them
• Trained and coached QA and Management team to utilize Agile Methodology with Scrum
• Working with stakeholders / product owners to prioritize the requirements for sprint.
• Encouraging the team to come up with reusable elements and use the best practices.
• Helped the product owners to come up with set of stories for better understanding for estimate and development.
• Motivated the team to come up with quality shippable product and meet the product goals.

Tools: HP Quality Center, Selenium, SOAP UI, MS office, SQL Server 2008, MS office, SharePoint.

Confidential, Cranston, RI

Test Manager

Responsibilities:

• As Test Manager at RBS, Managing and leading testing efforts and activities as well as providing guidance for requirements gathering efforts.
• Testing activities involved several internal departments along with external vendor development organizations.
• Mentored Testers for developing Test Cases in HP Quality Center and mapping Test Cases to Requirements.
• Managed Jr. Testers for, Regression, Integration, Functional and UAT Testing activities.
• Coordinated daily QA Meetings and review sessions.
• Responsible for ensuring stability, security, and reliability of all applications developed.
• Created and managed test plan creation, test case creation, test execution, aligning development support, defect management processes, and all status and reporting.
• Reported daily to Program and Technical Project Managers, other Business Line Managers, Business users, and various stakeholders to ensure understanding of current plan and scheduling, resource allocation, and level of effort expectations.
• Created and maintained all test and defect management documentation, reporting expectations and other testing related activities.
• Led the automation and best practices.
• Responsible for Test management for multiple projects
• Managed Test Environments, Test Processes, and Test Data.
• Worked on continuous process improvements.
• Acted as a single point of contact for QA at project and program level.
• Involved in Coordinating deployments to various test environments (UAT, SIT and Production support environments)
• Closely monitored Production deployment schedule to set testing SLA’s based on that
• Coordinated testing of multiple test efforts using limited environments
• Modified the existing environment usage strategy to cause less or no down time to testing
• Worked on weekend schedule to best utilize the limited environments
• Setting up Milestones for Planning and Execution effort
• Provided estimates for multiple test efforts
• Responsible for publishing multiple (Daily/ Weekly) reports throughout the testing cycles
• Monitored SLA’s on production tickets and also for testing defects
• Responsible for raising jeopardy if a project is at risk
• Documented Key learning’s from each release and discussed with all project teams and assigned each item to the appropriate team for improvement
• Set up a process to create a business process after each release to help new resources
• Created a calendar to train or bring new resources up to speed
• Hosted various meetings/ Working sessions with the business when there are limited Business requirements or when the requirements are constantly changing
• Responsible for managing the offshore team along with the onshore team to make best use of the offshore support

Tools: HP Quality Center, QTP, MS office, SQL Server, MS office, SharePoint, SOAP, WSDL, Parasoft SOAtest, XML SPY, Oracle 9i, Mainframes (DB2, CICS, JCL)

Confidential, Boston, MA

Validation Analyst/ Technical Writer

Responsibilities:

• Implemented a Word Macro which will insert Tables, Listings, Graphs (TLG) into Clinical Study Report (CSR)
• Developed Validation Plans and Validation Procedures for Clinical Integrated Data Repository
• Worked extensively on Web Submission Data Manager (WebSDM) application
• Worked on 21 CFR Part 11 and Data integrity
• Involved in requirements gathering, business analysis and requirement analysis.
• Involved in technical writing and documentation of user manuals.
• Developed IQ, OQ and validated the applications based on 21 CFR Part 11 guidelines.
• Conducted functional,regression and UAT testing.
• Managed exceptions, CAPAs and Core Change controls using Trackwise
• Used eDOCs to create new documents and initiating and activating new workflows,editing existing documents and exporting editable templates.
• Used Toad to compare the variables in Oracle with the variables in WebSDM application.

Environment: WebSDM, Labware LIMS, COGNOS, TOAD, SQL Server 2000, Documentum, Windows XP, MS-Office, Trackwise, eDocs

Confidential, Portland, OR

QA Lead

Responsibilities:

• To Manage Full Software Development Life Cycle by following Agile/Scrum process from conception to deployment for high risk Corporate Actions and Income applications
• Analyze business requirements, functional specifications, and business unit workflows / procedures to optimize technology solutions that meet business needs and exceed client expectations
• Managed, Mentored and Supervised QA Team for UAT, Regression and System Testing activities.
• Actively participated with User groups to perform extensive UAT activities.
• Coordinated daily UAT Meetings and UAT review sessions.
• To Manage Enterprise Test Team responsible for software testing, quality assurance, process improvement, test automation and business analysis
• Develop, update and review Test plans, Test Matrices, Test Scenarios, and Test Cases
• Perform Functional, GUI, Regression, System Integration, User Acceptance, Configuration, and content testing
• Leadership skills involved managing, developing and motivating teams to achieve their objectives
• Provide Subject matter expertise on applications.
• Effectively used Mercury Quality Center for test management.
• Automated the reusable functionality using Mercury QTP.
• Developed VB scripts, functions, and object repositories in QTP.
• Worked with XML/WSDL/SOA applications.
• Tested the SOAP requests/responses and regression using SOAtest.
• Tested the ETL process (Data Extraction, Data Loading, Data Transformations).
• Tested the Source, Target databases and Data Marts.
• Worked with multiple sources/targets (DB2, Oracle, SQL Server).
• Used TOAD tool to perform backend validation on Oracle DB
• Used SPUFI tool to perform backend DB2 table validation.
• Tested Online CICS screens and Flat Files.
• Created Traceability Matrix to trace Business requirements to design document to QA test scripts.
• Created sample test data, based on the requirements to include all kinds of testing.
• Generated weekly and monthly status reports using Test metrics criteria. Involved in writing a Test Assessment Report.
• Reviewed the Usability and User interface of the Vendor products.
• Provided support for UAT team.

Environment: ASP.NET, VB,NET, IIS, C#, XML, SQL Server 2005, SOAP, WSDL, Parasoft SOAtest, XML SPY, Oracle 9i, Mainframes (DB2, CICS, JCL, File Aid, TSO/ISPF, SPUFI, VSAM, MVS), MQ Series, Mercury Quality Center 9.2, QTP 9.0, Ms-Project, MS-Office, Windows 00/XP, Unix.

Confidential, Portland, Maine

Senior QA

Responsibilities:

• Develop, update and review Test plan, Test Strategies, Test Scenarios, and Test Cases
• Perform Functional, System Integration testing
• Used Mercury Quality Center for test management and trained users on Mercury Quality Center.
• Tested the ETL process (Data Extraction, Data Loading, Data Transformations).
• Tested the Source, Target databases and Data Marts.
• Worked with multiple sources/targets.
• Used TOAD tool to perform backend validation on Oracle DB
• Worked with Unix commands and Scripts.
• Created sample test data based on the requirements to include all kinds of testing.
• Tracked the defects using Mercury Quality Center.

Environment: XML, Oracle 10G, MQ Series, Mercury Quality Center 9.0, TOAD, Ms-Project, MS-Office, Windows 00/XP, Unix.

Confidential, Cleveland, OH

QA Lead

Responsibilities:

• Developed Test Plan and Test Strategy for various applications and releases.
• Created Test Cases in Rational Test Manager and mapped Test Cases to Requirements in Rational RequisitePro
• Prepared Test Scripts in Rational Manual Tester and linked them to test cases in Rational Test Manager.
• Developed Traceability Matrix and Test Coverage reports.
• Managed and conducted System Testing and EIT.
• Managed the tasks and timelines in MS-Project.
• Conducted defect triage meetings to find the history of the defects
• Tested the ETL (Extraction, Transformation, and Loading) process using Informatica.
• Test the Data extraction process, accessing data quality, data profiling and validated data marts.
• Generated and Validated Various Risk Analysis, Cost Efficiency and Cost Estimation reports using Summit.
• Tested the Data Warehouse reports (Business Objects)
• Validate the data on Mainframes (QMF/SQL)
• Verified the XML interfaces.
• Extensively used Rational ClearQuest for Defect Management.
• Involved in setting up customers, accounts, pricing, and billing functionality.
• Written SQL queries and PL/SQL for validating data in backend (Oracle / DB2)
• Worked with Unix shell scripts.
• Validated the new SDF Statements and compared them in current application (DES) in mainframe
• Created volume activity files, balance activity mock files and setting data conditions for billing statements.
• Coordinating with business teams and developers to review and resolve defects

Environment: Rational Requisite Pro, Rational Test Manager, Rational Manual Tester, Rational Clear Quest, Informatica, Business Objects, Misys Summit, ASP.NET, VB.NET, IIS, XML, IBM Websphere, DB2, Rapid SQL, Oracle 10G, TOAD, SUMMIT, Hummingbird, Mainframes (JCL, DB2, CICS, MVS), Unix, MS-Project, Windows XP, and Extra Enterprise

Confidential, VA

Test Coordinator / ETL Tester

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis, and Gap Analysis.
• Rational Unified Process (RUP) was followed through out the project and all artifacts are generated for each discipline.
• Involved in Coordination of test efforts and defect tracking.
• Coordination of Functional and Regression Testing.
• Coordinating between various functional teams, Project Managers, QA Managers and QA Testers.
• Mentored and Managed Junior Testers.
• Test Management was done using Test Director / Quality Center
• Automated the reusable functionality using QTP.
• Validated the credit card data as part of ETL process.
• Tested the data extraction, data loading and transformations.
• Validated the credit card data in TSYS TS2 screens.
• Worked extensively with TSYS TS2 screens (ITCH, IACR, IPCH, IACT, IAPS, ICAD, IACI etc)
• Worked with SQL to test the database integrity.
• Worked with Unix shell scripts.
• Created Traceability between Requirements and Test Cases.
• Tracked the defects using Test Director / Quality Center and generated defect summary reports.
• Maintained Test Logs, Test Summary reports and participated in defect review / Status / GO-NOGO Meetings.

Environment: Test Director 8.0, Quality Center 8.2, QTP 8.0, TSYS TS2, Informatica, MQ Series, ASP.NET, VB.NET, IIS, C#, Oracle 9i, DB2, Mainframes (CICS, JCL, MVS), Win XP, Unix, MS-Office.

Confidential, NC

Senior QA Analyst

Responsibilities:

• Involved in Developing Master Test Plans, Test Cases & scripts for different applications
• Involved in developing scenarios of testing and maintaining testing standards
• Involved in Business functionality review meetings and maintaining requirements in Doors.
• Participation in requirement / Use Case analysis, risk analysis and configuration management.
• Developing Test cases for System testing, UAT and documentation.
• Participated in developing and implementing End-End testing.
• Tested the GUI / User Interface of the applications.
• Automated the TSL scripts using Winrunner.
• Monitoring the defects and assigning them to the developers
• Coordinating between QA Managers, Developers, and Team Members
• Validated the data in Mainframes.
• Worked with JCL jobs.
• Involved in Regression & Alpha / Beta Tests.
• Worked with SQL Queries to validate the data (Oracle, DB2, SQL Server)
• Worked with Unix shell scripts.
• Tracked defects using Test Director.
• Participated time to time in regression testing after each build
• Conducted bug review meetings with the team members

Environment: JAVA 2.0, J2EE, XML, Telelogic Doors, Mainframes (Cobol, DB2, JCL, CICS, TSO/ISPF, File-Aid), Oracle 9i, SQL Server 2000, HTML, JSP, WINNT, AIX, IBM Websphere, Winrunner 7.6, Test Director 8.0

Confidential, Newark, NJ

QA Tester

Responsibilities:

• Wrote Test Plans that includes test cases for the navigational, functional, usability, security, and performance of the application from Use Cases.
• Test Management and Test Case design using Rational Test Manager
• Involved in doing System and Integration testing.
• Developed Test Cases and Test Scripts.
• Automated the scripts using Rational Robot.
• Tested the User-interface of web applications.
• Validated the applications per EDI/HIPPA codes.
• Tested the GUI objects and GUI screens.
• Setting up the Test Environment and creation of Test data
• Worked with SQL Queries and data conversion.
• Identifying the test failures, script command failures and other events.
• Tracked defects using Rational ClearQuest.
• Version control using Rational Clearcase.
• Identified the functional transactions that retrieve bulk of data that causes network congestion.
• Reported the defects to the management and participated in team meetings

Environment: ASP.NET, VB.NET, C#, IIS, Facets, Visual Basic, ASP, SQL SERVER 2000, HTML, Rational Suite 2002, Win 00

Confidentia, Tampa, FL

QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases, and Test Scripts.
• Involved in reviewing Business Requirements and Use Cases.
• Responsible for GUI Testing, System Testing, Regression Testing, and UAT Testing.
• Validated the funds and data transfer.
• Validated In-Bound and Out-Bound SWIFT messaging parameters for equity, fixed income and closed end mutual fund securities.
• Tested the trade files formats and validated them.
• Participated in regression testing of old functionality.
• Use SQL & PL/SQL to test backend functionality.
• Worked with Unix shell scripts.
• Tracked defects using Rational ClearQuest.
• Participated in Bug reporting and reviews.
• Generated Test Summary Reports.

Environment: Visual Basic 5.0, ASP, Java, Java script, HTML, SQL Server, MS-Word, Ms-Excel, UNIX, Win 00, Rational ClearQuest.

Confidential, NY

Web Tester

Responsibilities:

• Involved in writing test plans and developing test cases from Business Requirements.
• Responsible for doing White Box / Black Box Testing.
• Responsible for doing System Testing, Functional Testing, Integration Testing, Load Testing, and Smoke Testing.
• Testing is done Manually.
• Developed Test logs and exceptions.
• Developed reports and graphs to present the stress test result to management
• Wrote SQL statements and UNIX Shell Scripts for backend testing.
• Used TestDirector as error tracking system.
• Interacted with developers, users, and various members of my team to discuss and to resolve defects and their priorities.

Environment: JAVA 2.0, SYBASE, ORACLE, JHTML, HTML, WINNT, UNIX, Perl, WEBLOGIC, MS-Word, Ms-Excel, Loadrunner, Test Director.