SUMMARY:

• Overall 14 years of experience in Information Technology includes Software Testing/project coordination with intense exposure to Functional, Technical and Quality Process for Projects and Products.
• Experience in handling team, Test Management, Project Management, Planning, Delivery, reporting to various stake holders, Metrics generating, Task allocations and tracking. Communicating to various business/departments.
• Over Seven years of experience in Pharmacy Benefits Management(PBM).
• Two years of experience in CSV Life Science.
• Two years of experience in Wealth Management and Credit processing domain.
• Expertise in assigning, tracking tasks to resource and Handling Manual, Automation Team, SOA Team and Performance testing team ensuring the Quality deliverables before/on - time.
• Highly Experienced in Test Management activities and preparation of Test Artifacts like Test Plans, Test Strategy, RTM and Identifying the Test Scope by gathering requirements.
• Conducted various types of testings like Integration testing, System testing (SIT), User acceptance Testing(UAT), Functionality Testing, Regression Testing, Migration Testing, Smoke Testing, Adhoc Testing, User Interface Testing, reports testing and End to End Testing.
• Involved in Sprint Planning, Sprint Reviews & Retrospective meetings using SCRUM methodologies discussing on continuous improvements.
• Experience in applying the Test Optimization in the Project.
• Experienced in Preparation and Execution of Manual Test Scripts.
• Experience in defining various Methodologies like Waterfall, V-Model, Agile compliant Standards and Processes and client specific SDLCs.
• Expertise in project coordination activities in various phases of Life Cycle with Technical and Business teams.
• Highly Experience in Defects Management including defect findings, tracking, reporting, and communicating using standard tools like Quality center 9.2, HP ALM 12.52, Team Track. Helping management in Identification of root causes and implementing the preventive and corrective actions by conducting Defect review meetings.
• Experience in Test Estimations and making Master Test Schedules
• Experience in handling multiple projects/applications/modules.
• Collecting and providing various metrics like Effort, Schedule, PCI's, SLA's & KPI's for Development, Maintenance & Infrastructure Projects as per Industry Standards to Stake Holders.
• Expertise in conducting Internal Audits at project and organization level, preparing and reporting the Audit Reports with observations and Non-Compliance to management.
• Experience in reporting Daily, Weekly and Monthly Reports by preparing standard templates as per organization quality management standards and processes.
• Exposure and implementation of best practices as per CMMI, ISO, and ITIL Standard Processes
• Experience in build base releases and production checkouts.
• Expertise in handling Onshore and offshore model project co-ordinations .

TECHNICAL SKILLS:

Hardware / Platforms: Windows 9x, 2000/NT/XP

Technology: Software Testing.

Packages: MS-Office

Databases: MS-Access, Oracle 12c, SQL Server 2000.

Test Management tools: Quick Test Professional 9.0, Enterprise Quality Center 9.2, ALM, Team Track.

Version Control Systems: MS Visual Source Safe (VSS).

PROFESSIONAL EXPERIENCE:

Confidential, Deerfield, Illinois

Test Manager

Responsibilities:

• Coordinate with Project Manager, Data base Admins, Build Teams and come up with detailed deployment schedules for both test region and production region.
• Coordinating and daily calls with Offshore counterpart and coming up with Demand and Capacity for monthly releases, resource/tasks allocations, planning.
• Attending Daily Status calls, monitoring the team on deliverables.
• Organize weekly calls with project management and build teams in reviewing the Deployment schedule of all the 20 DB’s that were getting upgraded.
• Aggressively work with development teams Data Base Administrators in Defect resolution and Root Cause analysis
• Update the deployment plan to mitigate the defects found in lower region during deployment and during testing based on the detailed root cause analysis of the defects.
• Proactively conducting working sessions involving Development, Database, Environment and QA teams.
• Test Estimation, Test Planning, Test execution Reviews, Retrospective meetings, discussing on continuous improvements.
• Tracking of Downtime across the Project for various applications and sharing the analysis to Stake holders.
• Attending the War room calls and provides the status update for Benefits and Eligibility Modules.
• Preparation of Various Test Management reports, metrics and test schedule tracking.
• Co-ordinations and Conducting reviews and project meetings.
• Conducting various team meeting and guiding the team on regular basis.

Confidential, Deerfield, Illinois

Test Manager

Responsibilities:

• Analyze Functional Requirements, HLD’s, Page Specs and all other project related documents
• Coordinate with SOA and Automation team to understand their test approach
• Create QA Test plan and Test Design documents based on the complete understanding of the project
• Reviewing test scenarios with Business to ensure good test coverage
• Test execution, Defect Triaging, Activation testing, Help Center testing, Pilot and Repackage testing.
• Analyze CR’s and provide estimates
• Regression Optimization and Planning
• Assist business in UAT
• Prepare Regression Test Plans and Execution reports
• Review Test Results and perform defect triage meetings
• Work with the project team on change requests and provide estimates and impact analysis accordingly
• Acts as a conduit between testing & requirements governance team to make sure traceability & coverage is assured
• Ensure all of the defects that are being logged during system testing are being worked upon by various teams as per the agreed upon SLA’s
• Coordinating and daily calls with Offshore counterpart and coming up with Demand and Capacity for monthly releases, resource/tasks allocations, planning.
• Attending Daily Status calls, monitoring the team on deliverables.
• Aggressively work with development teams Data Base Administrators in Defect resolution and Root Cause analysis
• Proactively conducting working sessions involving Development, Database, Environment and QA teams.
• Tracking of Downtime across the Project for various applications and sharing the analysis to Stake holders.
• Preparation of Various Test Management reports, metrics and test schedule tracking.

Confidential, Deerfield, Illinois

QA Lead

Responsibilities:

• Managing multiple QA teams in Core Pharmacy area of Walgreens.
• Was responsible for budgeting, scheduling, planning, directing, and controlling the efforts of the team in project execution.
• Performing Test Strategy definition, test planning and estimation, process definition and implementation, metrics definition, implementation and analysis.
• Periodic status reporting to Executive Management, User groups, management teams.
• Responsible for Co-coordinating with the client business analysts and delivery managers to devise a strategy for the entire testing activity.
• Review the work flows and requirements and contributed in drafting the work flow design and in specification documents.
• Coordinate with offshore, Onsite, Development team and clients for issue resolution.
• Work allocation for the relevant teams, test environment setup, defect management and triage meetings.
• Created Test Plan, Strategy, Approach, Reviews and Traceability Matrix.
• Co-coordinating with Vendor on defects fixes.
• Conducting Defect Review meeting and tracking to closure.
• Preparing and sending Test metrics to stake holders.
• Coordinating with Business operations team and Sr. SMEs to understand the application functionality.
• Guiding and transitioning application knowledge to team.
• Performed Workflow testing on various environments.
• Preparation and Execution of Manual Test Scripts.
• Preparing and Reporting Daily, Weekly and Monthly Reports.
• Identifying and Tracking of Defects in HP ALM
• Co-ordinations and Conducting reviews and project meetings.
• Review of deliverables and providing the signoff to UAT.

Confidential

QA Lead

Responsibilities:

• Responsible for Operations, Proposals, Forecasting, Budgeting, Business Effectiveness (BES) & Customer Satisfaction Surveys (CSS), Account level Initiatives, Utilization and Invoicing.
• Budgeting, scheduling, planning, directing, and controlling the efforts of the QA team for project releases.
• Establishing long-term strong partnerships with both internal and external clients.
• Improving Business Effectiveness Index.
• Realigning cross-team sync by mandating daily meetings, creating hot-list of issues and resolving them.
• Performed Test Strategy definition, test planning, estimation.
• Periodic status reporting to Executive Management, User groups, IT management teams.
• Performed Requirement Study, Feasibility Analysis, Client Interaction, Offshore Co-ordination, Testing & Implementation.
• Process definition and implementation, metrics definition, implementation and analysis.
• Delivered zero issues delivery, high-quality on-time project delivery.
• Chaired status and defect meetings.
• Preparation of Various Test Management Plans and test schedule tracking.
• Preparing and Reporting Daily, Weekly and Monthly Reports and Metrics.
• Co-ordinations and Conducting reviews and project meetings.
• Conducting working sessions with build team, environment team and QA Team.

Confidential

QA Lead

Responsibilities:

• Created Test Plan, Strategy, Approach, Reviews and Traceability Matrix.
• Coordinate with offshore, Onsite, Dev and clients for issue resolution.
• Work allocation for the relevant teams, test environment setup, defect management and triage meetings.
• Was responsible for the Knowledge transfer on the product as well as process followed by client to the newly joined test engineers in the project.
• Weekly and daily status reports (Issue Tracker, Defect Status, Test Execution and Test Preparation).
• Preparation of Various Test Management Plans and test schedule tracking.
• Preparation and Execution of Manual Test Scripts.

Confidential

QA Analyst

Responsibilities:

• Create Test Plan, Strategy, Reviews and Traceability Matrix.
• Co-coordinate with the client business analysts and delivery managers to devise a strategy for the entire testing activity.
• Review the Business requirements and work flow and to perform a business analyst role by preparing the functional specification document.
• Preparation of Various Test Management Plans and test schedule tracking.
• Preparation and Execution of Manual Test Scripts.
• Preparing and Reporting Daily, Weekly and Monthly Reports.

Confidential

QA Analyst

Responsibilities:

• Preparation of Various Test Management Plans and test schedule tracking.
• Preparation and Execution of Manual Test Scripts.
• Preparing and Reporting Daily, Weekly and Monthly Reports.
• Create Test Plan, Strategy, Reviews and Traceability Matrix.
• Co-coordinate with the client business analysts and delivery managers to devise a strategy for the entire testing activity.

Confidential

QA Analyst

Responsibilities:

• Was involved in data migration testing and data preparation.
• Create Test Plan, Strategy, Reviews and Traceability Matrix.
• Was responsible for the Knowledge transfer on the product as well as process followed by client to the newly joined test engineers in the project.
• Was responsible for uploading of test scripts in Mercury Quality Centre and mapping them to requirements.
• Work allocation for the testing team, Test environment setup, defect management and triage meetings.
• Allocation of tasks to offshore and ensuring quality deliverables in time
• Preparation and Execution of Manual Test Scripts.
• Preparing and Reporting Daily, Weekly and Monthly Reports.

Confidential

Team Lead

Responsibilities:

• Was preparing Test Script and Test Case Documents.
• Was involved in peer review.
• Was responsible for defect management.
• Preparation of Test Plans and strategy to test the asset classes.