SUMMARY:

• Senior level professional versed in the areas of Information Technology and project management for the Intelligence Community; spanning a military and civilian career. Versed in both Agile and Waterfall methodologies. Acknowledged as an effective troubleshooter and expediter in operational and administrative scenarios. Successful in performing requirements analysis to define customer needs and translate into a technology solution; then presenting findings to customer in an understandable format. Power user in Microsoft Office, plus Visio. Performed as Technical Supervisor, Project Manager and Installer in Telecommunications and Information Technology fields. Currently pursuing PMP certification; coursework complete, waiting to take the exam.

PROFESSIONAL EXPERIENCE:

Confidential, Confidential, MD

Requirements Analyst

• Schedule and conduct meetings to obtain and evaluate customer desires for new software .
• Create requirements documentation using MS Office Suite, including Visio with BPMN, for software developers based on established customer needs.
• Upload requirements into the Team Foundation Server (TFS) portion of Visual Studio.
• Act as liaison between developers and stakeholders throughout the development process.
• Test final products prior to release and prepare for user acceptance testing (UAT).

Confidential, Washington, DC

Senior Technical Analyst

• Provided independent verification & validation (IV&V) for managed information technology (IT) services for HUD.
• Reviewed monthly metrics reports and proposal documentation from vendors to validate their submissions.
• Created procedural documentation for the IV&V monthly review activities.

Confidential, Woodlawn, MD

Security Policy Manager

• Team Lead for a three - member security policy team.
• Increased resource materials residing in the Information Security Policy Ecosystem by 30%. This Ecosystem provided policy, procedure, standards, guidance, forms and templates as a “One Stop Shop” to support a major Federal agency.
• Evaluated, updated, and maintained the Information Security Policy (ISP) for the agency in accordance with National Institute of Standards and Technology (NIST) and Federal Information Security Management Act (FISMA) standards and guidelines.
• Created and maintained a SharePoint list database to track changes and updates to the Information Security Policy (ISP) document, including formulas/scripts to manage data and create metrics within the SharePoint list records.

Confidential, Washington, DC

Senior Consultant

• Provided project management services, coordinating the activities of four to six projects valued in excess of $5.5 million; within the Department of Homeland Security, Science & Technology (DHS S&T) Division; developing technical solutions for members of the first responder community.
• Prepared reports, as well as facilitate and conduct periodic assessments; such as quarterly status meetings, preliminary design reviews, critical design reviews throughout the product development lifecycle.
• Corresponded with First Responders Resource Group's subject matter experts regarding input solicitation, dissemination of materials, and programmatic activity.
• Created technical requirements documentation for identified capability gaps, in preparation for solicitation for a technical solution.
• Consolidated project performers’ monthly status reports into a unified status report.
• Organized operational field assessments of prototypes to complete project and close the period of performance.
• Facilitated the solicitation process and proposal reviews by federal evaluators.

Confidential, Chevy Chase, MD

Business Analyst

• Created policy and procedure documents to modernize and empower the Project Management Office (PMO) for Ginnie Mae’s virtualization upgrade to better manage their multi-billion-dollar portfolio.
• Facilitated IT enterprise modernization for this federal agency; assess and revamp organizational processes, for information assurance and customer privacy for both internally and externally facing applications.
• Fashioned policy and procedure documentation for knowledge management program.
• Captured facilities and server information as a team member during surveys. Collate and analyze findings to generate a strategic modernization and migration plan to comply with the Federal Data Center Consolidation Initiative (FDCCI).
• Researched compliance requirements for federal IT cloud facilities, including National Institute of Standards and Technology (NIST) SP 800 series, Federal Risk and Authorization Management Program (FedRAMP), and Federal Information Security Management Act (FISMA) and audit Site Security Plans (SSP) and Plans of Actions & Milestones (POA&M) for compliance with these federal IT requirements.
• Performed as Tech Writer to craft deliverable findings and recommendations documents, storing results on SharePoint.

Confidential

Infrastructure Engineer

• Organized network and hardware configuration management through detailed Visio and Excel floor plans, rack elevation diagrams, and storage management diagrams for a software development lab; where none previously existed.
• Provided policy guidance for, and the creation of property and change management documentation.
• Advised senior management regarding the most cost-efficient ways to reconfigure data center.

Systems Analyst

Confidential, MD

• Analyzed data centers under the Army Data Center Consolidation Program (ADCCP), a program with Pentagon level visibility.
• Examined data center infrastructure; including power, HVAC, and fire suppression in conjunction with server, application, data storage and licensing information to provide reporting and recommendations to reduce the Total Cost of Ownership (TCO).
• Contributed as technical writer for final report.

Confidential

Systems Integration Engineer

• Provided requirements analysis and hardware integration of cloud based computing systems; furnishing upgrades to data management for a major government organization.
• Performed quality assurance, ensuring final products meets specifications and accurate as built data is supplied to configuration management.

Confidential

Biometric Intelligence Analyst

• Evaluated biometric identifiers to enhance and expand available information in dossiers on individuals that pose a potential threat to homeland security.
• Conducted biometric comparisons to help nominate known or suspected terrorists (KST) and enter information derived from this analysis into Terrorist Identity Datamart Environment (TIDE) for watchlisting purposes.

Confidential

Sustainment Engineer

• System administrator on both Windows and UNIX servers.
• Monitored the health and wellness of 5 production servers and 4 test servers.
• Provided triage for system issues, 1-on-1 help for customers with client, account, and PKI issues.
• Ran existing SQL scripts for customer reports.
• As designated ISSO, administered and documented Windows security patches.
• Detailed sustainment functions by updating and creating Wiki based documents.