SUMMARY:

• Accomplished and versatile Quality Assurance & Software Test Engineer with extensive experience leading tests on multiple platforms, from medical devices to web applications.
• Adept at identifying issues, fixing bugs, and furthering developing complex products for release.
• Proven record of team collaboration, managing multiple projects simultaneously, and meeting strict deadlines.
• Expertise in native applications certification testing, mobile devices (Android, iOS, Windows), and Desktop and user feedback monitoring.
• Discreet and professional, with keen ability to build lasting relationships.

CORE COMPETENCIES:

• Product Testing Project Management and Documentation Collaboration Mutli - Tasking
• Troubleshooting Bug Fixing New Process Implementation Written & Verbal Communication
• Native Applications Certification Testing Multilingual - Russian, Ukrainian, and Belarusian

TECHNICAL SKILLS:

Platforms: iOS, Android, Windows

Languages: SQL, Familiar with XML, Basic Knowledge of C++, C# & Java

Tools: SoapUI, Power Shell, Confidential Test Technology Tool, Confidential Product Studio, Visual Studio, Visio, Cygwin, Python, WPCups, Eclipse, Mercury Quality Center, Test Shell InSight Tools, Centivia, Golden, Logic Pro X, DAW, Ableton, FL Studio, Final Cut Pro X

Bug Tools: Quality Center, Confidential Product Studio, JIRA, Remedy, Homer, Visual Studio

Test Type Experience: Black Box, Integration, System, End-to-End, Regression, Acceptance, Usability, Exploratory, Ad-hoc, Comparison, Functional, Performance, Load, Stress, Boundary, Security Testing

EXPERIENCES AND ACHIEVEMENTS:

Confidential, Kirkland, WA

System Test Engineer

Responsibilities:

• Direct all testing activities for medical devices, including data transfer between devices and mobile phones, tablets, and web page.
• Analyze project requirements, strategize, schedule, and monitor key tasks.
• Create and implement complex medical system test and verification plans. Track changes to requirements and modify testing plans accordingly.
• Oversee evaluation, design, and execution of test cases, procedures, and suites.
• Perform system tests, end to end tests, BVT, smoke and negative tests.
• Applied medical equipment on patients participating in medical research at Jackson Hall Medical Center in Tacoma, collecting data on physiological signals.
• Generated web and mobile automation using Python, building and skillfully coordinating manual and automation testing for complete coverage of crucial features and systems.

Confidential, Redmond, WA

Test Engineer/QA Tester

Responsibilities:

• Verified functionality of enterprise websites and mobile apps for iOS and Android.
• Tested mobile and web access to food website across Confidential, including general employee app, global and local administration and staff interfaces.
• Validated results on admin and staff pages, as well as mobile app.
• Established new office as a global admin, adding local administrators, enabling posting announcements and dishes with ingredients, managing and publishing menus.
• Verified data transfers, UI, Integration, System and Performance Tests, Regression and Negative Tests, in addition to automating key processes using Python.

Lead QA Engineer

Confidential

Responsibilities:

• Managed Confidential Home and Confidential Integration test process.
• Designed test strategy and plan, leading entire process of over 1000 voice commands through SDLC.
• Successfully launched product and delivered ongoing product support.
• Ran Confidential automated tests to determine reliability and stability.
• Analyzed and reported on failures, defects, and bugs, providing feedback and suggestions.
• Transformed completely manual test processes to 90% automated processes using Java, Eclipse, Selenium WebDriver, TestNG, and Malvin.
• Achieved high-level customer experience, duly recognized by management team for quality.
• Successfully collaborated with team of developers, product managers, UX designers, test teams, and engineers from the U.S., Korea, and Argentina.

Confidential, Redmond, WA

Senior Validation Engineer

Responsibilities:

• Executed daily test cases. Determined root causes of bugs.
• Updated test plans with results and commands.
• Trained new members.
• Wrote new test plans.
• Analyzed failures.
• Triaged and debugged issues.
• Worked closely with clients to resolves issues. Interacted with execution managers and development teams.
• Supported execution managers in planning, analyzing and reporting. Worked with different power states of system.
• Worked with Multimedia, Communications, Sensor/Touch, User Experience (UX) testing, Platform level security features, and secure Boot. Worked with WTT, running automation.
• Ran Cortana tests and commands recognition, completing tasks like send email, set up calendar, open app, find bracing news, sing a song, Cortana Tell-Me-A-Joke. Audio validation, driver’s validation, video, photo validation. Worked with Karnel debugger, battery tests and stress tests.
• Enhanced Chrome cast product and Confidential Cast second screen user experience.
• Improved Premium content, performing video content tests, 8bit videos, 10bit videos, HDR. Worked with Miracast, high resolution screens, tests via HDMI and Miracast connection. Conducted Netflix test with different combinations of computer state, graphics and monitors. Tested Surface Book, Surface Pro, Kaylake, and RVP.
• Tested face recognition and ensured secure logins for Windows Hello.

Confidential, Redmond, WA

Test Engineer

Responsibilities:

• Serviced seven different feature teams within shell organization, with responsibility for UX in Windows 10. Analyzed incoming bugs from phones, tablets, desktops, and other sources, connected with feedback channels, identified issues for reproduction in-house, then manually tested scenarios.
• Expertly monitored user feedback.
• Grouped similar issues together, created parent feedback and single case ID.
• Promoted critical user feedbacks to a bug for immediate fix.
• Communicated with users for defect clarification purposes.
• Successfully analyzed if new features were useful, after thorough monitoring of user feedback and identification of customer requirements.
• Demonstrated skill in testing typing, pen writing, and talking functions on various machines.
• Conducted Desktop and Mobile Personalization testing, including background, slideshow, and tile and taskbar transparency. Customized themes, colors, and notification sounds across system.

Confidential, Redmond, WA

Software Test Engineer

Responsibilities:

• Spearheaded native applications certification testing on devices and platforms, including Android, iOS, and Windows. Led extensive tests on Amazon shopping app, Confidential ’s My Account and TV, Lookout, Visual Voicemail, Mobile Money, Adapt Client, App Source, Connect Me, Customer Mobile, and Name ID, as well as Metro PCS’s App Store, Block-It, Metro 411, Metro Zone, My Metro, and Visual Voice Mail.
• Delivered improved security and performance on products by conducting security, performance, and network tests, including automation tests.
• Proved ability to conduct usability testing, exploratory testing, and functional testing.
• Expertly led application testing on battery consumption using the Power Monitor tool.

Confidential, Redmond, WA

Content Evaluator

Responsibilities:

• Orchestrated extensive content evaluation based on the Bing search engine results.
• Analyzed search results, evaluated if content fell under required criteria, and determined if content was relevant to query.
• Utilized SharePoint, Excel, and Word to complete tasks appropriately.
• Thoroughly and accurately evaluated over 5,000 Bing results and different search queries.
• Demonstrated attention to detail and ability to manage multiple assignments simultaneously.
• Communicated clearly, delivering quality results with minimal micromanagement.

Confidential, Redmond, WA

Software Test Engineer

Responsibilities:

• Collaborated closely with product owners and developers for optimal results.
• Developed and implemented processes, ensuring commercial quality by using manual testing.
• Heavily contributed to successful releases of software into production environments. Supported migration of five mobile carriers with 100K+ customers each; migrated data from Confidential platforms MNVE1 to MNVE2.
• Efficiently tested 4G LTE, port in, and port out MSISDNs from one mobile carrier to another.
• Demonstrated ability to manage multiple projects, with consistent adherence to deadlines.

Confidential, Redmond, WA

Software Test Engineer

Responsibilities:

• Led test executions based on existing test scenarios, and tested core functionality of the phoneincluding APN set-up, data tests, call originating/terminating, SMS, MMS, and social applications such as Skype, Viber, Facebook, Ebay, Chase, Whatsapp and more.
• Conducted multiple build tests with different phone types. Logged and tracked bugs in Product Studio, created and updated result collations, set up mobile devices for auto flashing using command in Power Shell, and tested wi-fi and phone operations with various service providers.
• Tested application compatibility with Windows Phone, including mobile apps using test device and reference device.
• Installed applications using AppCompat tool and marketplace.
• Performed Ad Hoc tests based on core guidelines for crucial app features including installation, app launch, web browsing, audio, video, general app compatibility, page transition, links, text ption, login, log out, launch time, load time and more.
• Efficiently tested high volume of apps/games, Chinese, Russian, Dutch, French, Bulgarian, Czech, Vietnamese, Indian. Social networks (Facebook, LinkedIn, Instagram, Vkontakte,
• Odnoklassniki, and YouTube).
• Used debugger to get call stacks, crash dumps using PowerShell; logged, monitored, regressed and updated defects.
• Proved expertise with Nokia 920, 620, 520, Bandit, Fluid, and ORD dual SIM cards.
• Tested 3,000+ applications, and worked on more than 20 test passes for Tiers 1, 2, and 3.

Quality Assurance Engineer

Confidential

Responsibilities:

• Conducted Mobile Application (Iphone5 voice) tests, Exploratory, Functional, and Usability
• Testing, in addition to Web Browser Testing (Internet Explorer, Safari, Fire Fox, Confidential Chrome, Opera)