SUMMARY:

• 12 years of experience in Software Testing and Quality Assurance across Retail and Insurance domain, with more than 5.5 years of experience in End to End project execution and management at Onsite and offshore.
• Astute test delivery and management professional with strong technical (hands on) back ground across various testing types including Functional, Automation, Performance & data warehouse testing.
• Techno - functional, people savvy in nature, Self-motivated and quick learner, always ready to learn new tools/technologies per project demand & drive technical guidance to team.
• Testing Project Management & Delivery
• Test Planning & Estimation
• Functional Automation, Performance & DW Testing
• Defect Management
• Testing Metrics & Operational Project Metrics
• Pre-Sales Support
• Stakeholder Management
• Team Management
• Knowledge Management
• Independently managing & owning end to end project delivery in global delivery model with portfolio up to $1-$3 Million USD
• Worked as Project Manager for Data Services & Performance Testing services in large transformation programs for Retail Clients.
• Exposure of working in pre-sales support for RFP, exposure to various estimation models including FP, T&M, and Unit based pricing models. Been Part of client Orals as technical panelist from Performance Testing delivery unit.
• Key Management activities handled includes Project Planning & Staffing, QA SOW and Estimations, Liaison between IT & business teams, Onsite/Offshore co-ordination, Client communication and relationship management, Project Risk planning and mitigation, Project tracking, QA Metrics, Monthly/Quarterly operational metrics for higher management, Test Environment management and configuration management
• Act as mentor for new team members, part of panel in identifying required trainings across Delivery unit based on new trends/technology, part of the offshore recruitment panel
• Hands On experience in all phases of functional testing life cycle including:
• Project Initiation & Kick Off,
• Requirement Gathering & Gap analysis,
• Test planning, strategy and estimation
• Scenario identification and test case creation
• Test Execution & Defect Management & triage ( System Testing, Integration Testing, End to End Testing, Regression Testing,etc )
• Test Automation Feasibility study and ROI, Keyword and page object framework design
• Participate and drive stage gate reviews at end of each testing phase
• Test Summary and closure Reports
• UAT planning & support, Hypercare support.
• Hands on experience in all phases of non-functional/performance testing life cycle including:
• Non-functional requirement gathering & analysis,
• Production log analysis & Work Load Modelling
• Test data identification
• Performance Testing Script Creation & enhancements
• Performance Test Execution & monitoring ( Load/Stress/endurance test )
• Test Result Analysis & bottleneck identification
• Test Summary & Closure Report.

TECHNICAL SKILLS:

• System Functional Testing & Automated Regression Testing (Riversand Confidential, Insurance data entry and illustration system)
• ETL and BI Report testing (Business Objects)
• Performance Testing (SAP/ Confidential /Insurance Policy Admin)
• System integration and End to End Testing
• Data Conversion Testing
• UAT Planning and support
• Java
• VB Script
• HP QC/ALM
• HP Load Runner/Performance Center
• IBM RPT 8.1
• MS SQL Profiler/Perfmon/HP SiteScope/SAP inbuilt monitoring
• HP QTP/UFT
• Confidential data masking & data comparison Tool
• Retail - Order to Cash, Procure to Pay, E-commerce
• River Sand - Master Data Management
• Insurance (Life) - Illustration, New business, Underwriting, Billing & Policy Admin & Claims
• SQL
• Hue (for querying Hive Tables from Amazon S3)
• SAP Business Objects
• Tableau (Reports on amazon Redshift)
• Control M
• Selenium Web Driver
• JMeter
• Big data and Hadoop Fundamentals
• Agile Testing Methodology
• CI/CD Concepts and methodology

PROFESSIONAL EXPERIENCE:

Confidential

Technical Test Lead

Tools: /Technology: IBM iSeries, SQL, Amazon S3/RedShift, Business Objects, HP Performance Center, IBM IIB/MQ, Hive/Hue

Responsibilities:

• Playing role of Project Manager - QA for non-functional QA areas including Enterprise Data Warehouse & Business Intelligence Reports Testing, Enterprise Data Hub Testing & Performance Testing
• Participation in program kick off meetings to understand and analyze high level QA scope, working on preparing initial QA estimates & assumptions, preparation of SOW and staffing plan.
• Creation of Test strategy/approach and test plan, identifying risks and assumptions, creating RACI matrix, getting reviewed and signed off by client QA manager
• Participation in Requirements understanding sessions along with Business Analysts and End users to understand Current STATE behavior and future state requirements
• Review and Analysis of current data warehouse schema’s and current production data, review and analyze data mapping documents between source and staging tables and staging and target tables, review and analyze data transformation rules, prepare test scenarios and test scripts to validate data
• Participation in test environment set up meetings and providing environment requirements to infrastructure teams, participation in test data requirement meetings & providing requirement information as requested
• Generating weekly status reports and budget utilization graphs, planned v/s actual burn rate

Confidential

Project Manager

Tools: /Technology: SQL, Cognos Reports, IBM MQ Series, SOAP UI, HP Performance Center, HP UFT

Responsibilities:

• Involved in initial blueprinting workshop and discussions
• Identify high level QA Scope, create SOW with high level milestone dates for deliverables, risks, assumptions etc. and high level staffing & budget forecasts
• Collaborate with Business Analyst, Development team in identifying sprint back log & iteration planning for grouping of logical functions/features in a given release
• Review and provide feedback to team on high level test plan and strategy
• Collaborate with BA & business users to create requirements hierarchy structure, identify high level system functionalities
• Collaborate with Master Data Governance team to understand attribute properties and their validation in terms of business logic dependency, relationship constraints etc.
• Participate in Creation and Review of document detailed requirements for Material/Vendor/Customer domain
• Tracing test cases with requirements and creating traceability matrix & performing GAP analysis to find out missing test coverage out of existing test cases
• Test Case Creation/Review and Rework
• Test Data Requirements planning & Creation, Test Execution planning & task distribution
• Participate in Scrum meetings (twice a week)
• Participate and drive daily defect triage meeting
• Generating weekly status report, testing metrics for immediate and higher management
• Follow and co-ordination on test environment set up and test data set up (master and transaction data)
• Quality stage gate reviews and meetings
• Test closure and summary report at end of each testing phase
• UAT planning/co-ordination and support
• Cut-over and hypercare support.

Confidential

Onsite QA Lead

Tools: /Technology: SQL, HP Load Runner, HP QTP, SOAP UI

Responsibilities:

• Participated in Initial Requirements Gathering sessions with Business Analyst and End Business Users for Each Change Request
• QA Effort and cost estimation and milestone dates based on staffing available for each of the Change Requests
• Review functional requirements and technical design document, perform GAP analysis
• Participate in creation and Review of Test Scenarios from Requirement, test Case creation and requirements traceability creation
• Review of test scenarios with end users and get sign off
• Test Data Creation and Test Case Execution
• Lead the defect triage calls scheduled daily during test execution
• Daily and weekly status updates and testing metrics for reporting
• Prepare Test cycle closure reports and lead exit STAGE GATE meetings for each cycle before promote to production
• Conducting automation feasibility study for Regression Test scenarios & conducting POC & calculating ROI
• Planning and estimation for Phase wise/staggered regression suite automation
• Design Automation framework using keyword based model
• Participate in identification and creation of test automation keywords for the application under test
• Periodic review of keywords and code implementation for test automation
• Performance Test planning and execution including NFR Gathering, Work load Modelling, Test Script creation/Review and Test Execution
• Monitor server resource utilization during test execution and generate graphs to prepare test execution results
• Work with Development and Infrastructure teams to review test execution result findings and identify performance issues/bottlenecks
• Co-ordinate & Manage code build configuration management and test environment management
• Weekly project status update reports and generation operational metrics around resource and budget utilization
• Monthly invoice review and submissions, review budget and staffing forecast with client manager
• Discuss Lessons learnt & improvement areas, best practices adopted with team and client

Confidential

Offshore/Onsite Performance Test Lead

Tools: SQL, HP Load Runner

Responsibilities:

• Review and understand the NFR (nonfunctional requirements) for the project
• Connect with Business and internal IT team/development to understand the key business process and critical scenarios and gather expected performance SLA’s for those
• Review and understand the system components, data flow within components and underlying architecture/framework
• Define the scope, perform test planning and estimation, develop test strategy and staffing plan, identify test data requirements & collect sample data from production to ensure near real life data being used in testing
• Develop workload model for user load distribution
• Task planning and distribution to team & tracking of planned v/s actual
• Test Script creation using Confidential and enhancing the scripts for parameterization and co-relation. Creating co-relation rules for repetitive co-relations and improve productivity
• Dry run in Controller and creating Controller scenarios as per the WLM
• Running various tests like Load/Stress/endurance & Volume test as planned.
• Co-ordination with multiple teams like Application development, infrastructure, networking & DBA, for real time SERVER monitoring (e.g. CPU/Memory/IO etc.) during test execution & also providing necessary information post execution
• Collecting key STATS from DB during execution like CACHE Buffer and Page life expectancy, buffer latches wait etc.
• Analyzing logs in WEB Server Event viewer, Application Server (WCF) event viewer logs to identify any exceptions/error as well as GET/POST API Call timings
• Generating required Graphs and test results for the test execution, highlighting key findings & observations during the test & reporting/reviewing with Stakeholders
• Prepare and distribute test closure report