SUMMARY:

• My primary professional objective is to be able to build, lead and transform Quality Engineering practices and teams.
• I have diverse experience working as a Software Technologist.
• Quality Account manager/ Program Manager
• Global Test Data Manager/Architect
• Global Test Environment Manager/Architect
• Infrastructure Project Manager
• Lead Business Analyst
• Defect Manager
• Integrated Product Test Lead

SKILLS & ABILITIES:

• Account management
• Quality Architecture
• Test Environment Management
• Test Data Management
• Infrastructure project management
• Release Management
• Retail Technology specialist

PERSONAL SKILLS::

• Highly Organized
• Articulate
• Natural Leader
• Creative thinker
• Decisive
• Multi Tasker
• Leading diverse teams
• Not impeded by Grey Areas
• Motivated
• Problem solver

EXPERIENCE:

Confidential, Chicago, Illinois

Quality Account manager / Program Manager

Responsibilities:

• Define an enterprise wide strategy for Quality including
• Test automation
• Test Environment management
• Test Data Management
• Performance Engineering/Testing
• Accessibility Testing
• Security Testing
• Implement a proof of concept for Quality Engineering aligned with CI Pipeline within Agile methodology
• CI/CD aligned, micro - services driven. DevOps + Agile model for the entire model
• Define and report on KPI’s
• End to end responsibilities of adoption of Quality strategy, goals, team structure, process and KPI’s across all product teams within client landscape
• Close coordination with the account stakeholders (infrastructure/architects/test data managements/database administrators) as well as vendor and client partners
• Focus on industrialization
• All administrative responsibilities for the team including
• Contracting
• Financial management and compliance
• Team performance management
• Staffing/onboarding

Test Environment and Test Data Architect

Confidential

Responsibilities:

• Define and implement test environment operations and governance
• Define and implement a Flexible and fast test environment provisioning and support services delivery
• Implement Demand forecasting and capacity planning in terms of environment and other infrastructure - to ensure optimum utilization of the environments
• End to end responsibilities of establishing test infrastructure comprising of environment, network, h/w components, servers databases and tools
• Close coordination with the account stakeholders (infrastructure/architects/test data managements/database administrators) over the environmental issues to nullify dependencies & related conflicts
• Ensure fast resolutions to test environment related issues by streamlining incident management process
• Ensure strict adherence to environment and data related SLAs
• Engage with clients to understand test environment requirements and propose precise test environment related solutions
• Innovative with a strong focus on industrialization
• Identify, assess and suggest appropriate tools & infrastructure components to clients
• Assess the latest trends in test environment management and help build competencies on the account/organization level
• Analyze current test environment management practices, techniques and tools
• Recommend improvement in test environment management practices, techniques and tools

Confidential, Minneapolis, MN

Software Test Environment and Test Data Manager

Responsibilities:

• Global operational, staffing & growth manager for Test Environment and Test Data management capabilities across 32 applications
• Plan, forecast, and control risk for Test Environment Management and Test Data Management processes
• Support release structure, test data and test environments across Supply chain, Order Management System, Warehouse Management System, Ecommerce, Back Office Systems, and Services Applications
• Architect systems and processes for test data by selling channels such as Ecommerce and Point of sale applications
• Primary owner for all staffing decisions globally as well as financial reporting to clients
• Responsible for financially managing and reporting on other vendors in the operational landscape of the client
• Gatekeeper for Test environment and Test data risk management for all new programs.
• Build PII/PCI Practices (Client Data Security)

Confidential, Minneapolis, MN

Test Environment Team Lead

Responsibilities:

• Acted as the technical strategist as well as the point of escalation for daily operations
• Responsible for extension of new Environment and Test Data services into new work capabilities
• Defined a holistic test data strategy across the client landscape that is PII/PCI adherent as well as caters to all delivery/test requirements for upcoming programs
• Strategized cost effective integration of a high number of integration technologies and applications into four cohesive swimlanes
• Supported environment issues and data requests.
• Defined the team structure, staffing functions, and contracted the team.
• Conducted proof of concept and drive projects to achieve scaling and hardware optimization.

Confidential, Minneapolis, MN

Senior Software Engineer - Test Environment

Responsibilities:

• Created and mined test data across all critical applications in the client landscape
• Ensured the required swimlane configuration for programs were accessible and setup the swimlanes before testing commenced
• Acted as point of contact for any issues occurring during testing that fell within the test environment coordination scope within Omni channel Order Management System

Confidential, Minneapolis, MN

Test Environment Coordinator

Responsibilities:

• Acted as point of contact for any issues occurring during testing that fell within the test environment coordination scope within Order Management System

Tools: /Technologies Used: HP Quality Center, MS Excel, IBM EPOS (Point of Sale)

Confidential

Tester/Test Lead

Responsibilities:

• Writing test scripts
• Peer and SME reviews of test cases
• Test Planning
• SME for test execution on the product
• Day to day work allocation
• Managing defects and reporting productivity metrics
• Test Estimation for Waterfall project -
• Special knowledge of Sterling commerce - YANTRA (Industry renowned tool for Order Management System)

Tools: /Technologies Used: Rational Manual Tester, Rational Clear Quest, Putty, Oracle SQL Developer, YANTRA