SUMMARY:

• More than 6 years of experience of Web - based & Client Server as QA/UAT/Manual/Automation Tester
• Expert in performing various testing - Regression, Smoke, E2E, Usability and Cross-browser Testing
• Hands-on testing experience within a whole range of functional testing - UAT, System, Integration, Smoke testing both manual and automated testing
• Experienced in enhancing Automation Frameworks for Web-based E2E scenarios using VBScript
• Thorough understanding of Software Development Life Cycle (SDLC) & QA Testing Process
• Solid knowledge of working with Database/tools for Backend Testing - Oracle, TOAD, SQL, DB2
• Competent in writing, executing and maintaining Test Plans, Test Cases, Test Scripts & RTM
• Proven ability to manage and prioritize multiple, diverse projects simultaneously
• Testing experience throughout the phases of Software Developing Life Cycle (SDLC)
• Well-versed with the phases of SDLC - Analysis/Req, Design, Development, Testing & Deployment
• Experience with Waterfall, Iterative, Agile/Scrum and XP development environments for projects
• Experience in writing and executing Regression Test Scripts and scheduling for over-night runs
• Able to work closely with business/sub-teams to ensure AUT fully tested in an Agile/Scrum env
• Experience in Mobile Testing of leading-edge mobile applications on various OSs & environments - iPhone, iPad, Android, Blackberry, CDMA, WCDMA, LTE, GSM, GPRS
• Extensive experience in Business Req Analysis, Manual Testing and Test Automation
• Strong analytical skills and experience with implementation and quality of software processes, software deliverables and the final software product
• Expert in communication, issue finding, solving & learning skills, and committed to deadlines
• Ability to prioritize competing demands, manage multiple concurrent tasks, adapt to changing priorities and working in self-managed projects or as a team member

TECHNICAL SKILLS:

QA Testing Tools: HP Quality Center/ALM, HP QuickTest Professional (QTP)/UFT, TestComplete, Jira, Zyphyr, Firebug, DevTools, BrowserStack, Postman, WebFocus, Confluence

Operating System/OS: Windows XP & 7, NT4.0, Mac OS, UNIX, Linux, Mainframe AS400

Database & Language: Oracle, SQL, PL/SQL, MS SQL Server 2000, DB2, VBScript, HTML, J2EE, C++, CSS, Java, JavaScript, Python, Perl, HTTP, DbVisualizer

Environment: & Process: Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Waterfall, Scrum, Agile

Microsoft/Misc Tools: MSOffice, Word, Excel, PowerPoint, SharePoint, Visio, Projects, Skype, Notepad++

Browsers: Internet Explorer (IE), Firefox, Safari, Google Chrome

PROFESSIONAL EXPERIENCE:

QA Tester

Confidential, OR

Responsibilities:

• Reviewed requirements and design documents to develop functional scenarios as well as detailed functional test cases for Applicant Portal & Worker Portal.
• Collaborated & communicated with management regarding test status/progress & issue resolution
• Extensively test the system to confirm it running correctly and works with other systems Confidential currently using
• Prepare weekly reports, interim test reports, build status reports Go/No go reports for QA Lead
• Collected test data results from various sources including log files and system output
• Performed integration & E2E testing for SNAP & TANF in applicant & worker portal

QA Analyst

Confidential, CA

Responsibilities:

• Reviewed requirement specs and technical design documents to design Test Case & Test Script
• Created Test Plan in specifying overview of testing approach, roles, and schedules for web portal projects
• Created customized test reports from HP Quality Center and WebFocus for management
• Documented software defects with established scheme and best practices in HP ALM and Jira
• Prepared weekly QA status briefings with proposals for resolving defect with QA Lead
• Worked with development & business team to understand software requirements of TOCS and IATSE
• Converted TOCS manual test cases in HP QC/ALM to automated test scripts in QTP/UFT
• Analyzed test results & RTM to make sure requirements are tested & covered properly by Automation
• Used HP QTP to develop automated tests for continuous Regression Testing of TOCS modules
• Performed E2E Testing of TOCS - Historical, Production Reports, Rights Management and Talent Advices
• Supported production deployment during the off-hours maintenance windows with onsite and offshore teams
• Developed and maintained custom library, reporting methods and DP using VBScript in QTP
• Extensively used JIRA & Confluence for Defects resolution by working with development and business resources
• Performed SIT Testing of Employees checks calculation by following FICA, FUTA, SUI, SDI & SIT guidelines
• Designed and created test conditions and scripts to address business and technical use cases
• Created test data sets within AS400 for Employees, Projects, Invoices & Report modules of TOCS
• Attended weekly Project Status Meeting with Dev team, QA Manager and offshore teams
• Wrote SQL queries for backend testing and validation of Employees & Invoice scenarios using DbVisualizer
• Led efforts on manual test design for AS400 processes Employee/Project Tasks and Invoice Tasks

Software Test Analyst

Confidential, KY

Responsibilities:

• Reviewed requirement specs and technical design documents to design Test Case & Test Script
• Intensively used HP Quality Center (QC)/ALM to design Test Cases, logging & tracking Defects throughout SDLC for parallel projects - Confidential, HumanaFit, ZirMed Claims Management and Confidential Mobile
• Creating detailed, comprehensive and well-structured Test Plans and Test Cases for Manual Testing
• Provided test schedules, test data and test items contents to Test Lead for QA Test Plan
• Detailed & ran Test Scripts using HP QTP/UFT in accordance with Enterprise Release Schedule
• Worked closely with PO to understand User Stories and to create corresponding Manual story-tests
• Performed compatibility, responsiveness & cross-browser testing on multiple mobile devices/browsers
• Verified EDI file formats, transactions and key data for 270/271, 837, 834 & 276/277 files from ZirMed
• Actively participated and represented QA team in walk-through, review & lessons-learned meetings
• Led meetings within QA Team for creating & maintaining Test Artifacts for Confidential at HP QC/ALM
• Actively participated & represented QA Team in Scrum Meetings BA and development team in Agile
• Designed scenarios and gathered test data that focused on business flows across integrated systems
• Enhanced & maintained Automation Framework comprised of HP QTP/UFT, Excel, and DP
• Developed Text Checkpoints, Custom Checkpoints, Table Checkpoints & FSO for Automation
• Tested mobile applications on various devices such Android, Blackberry, iPhone & iPad
• Performed cross browser testing on IE 8/10, Firefox, Chrome, and Safari and on various Operating Systems (OS) including Windows XP/7/8 and Mac/Apple for Confidential Regression Test Suite
• Created SQL queries to validate Oracle tables and for test data retrieval of ZirMed Claims & Provider
• Perform Positive testing and Negative testing against requirements and thinking beyond happy path

Software Test Specialist

Confidential, IA

Responsibilities:

• Analyzed functional & non - functional requirements, and developed Test Plan and Test Cases for WFO, yourLoanTracker and Confidential SurePay
• Participate in product design reviews to solicit functional requirements, product designs & schedules
• Performing thorough Regression Testing when bugs were resolved & part of daily runs
• Supported Sprint activities by detailing test cases needed to verify scenarios from Sprint Backlog
• Developed Test Scripts to test functionality of web-based yourLoanTracker modules using HP (QTP)/UFT
• Created various Metrics & Analysis from HP QC/ALM as well as status read-outs to upper management
• Executed test cases and built new Test Scripts for performing testing/validation function for web AUT
• Created Test Scripts to perform automated testing using HP QTP for Confidential Online modules
• Performed various types of testing on Mobile client applications across iPhone, Android, Blackberry and MobileWeb, and also web API s for Mobile Banking - text banking, mobile deposits and
• Performed Functional, Regression, and Sanity Testing in each Scrum Sprint cycles
• Performed backend testing using SQL & PL/SQL queries on Oracle for youLoanTracker
• Developed Test Scenario/Test Cases/Test steps for Positive and Negative Testing requirements
• Communicated findings to other team members and the client as appropriate via HP QC/ALM
• Created HP QuickTest Professional (QTP)/UFT Test Scripts which delivered over 73% automation in the automated testing process by structuring with DP, Actions, Excel, FSO, Functions & Checkpoints.
• Created VBScript programs to ensure redundant system processes are removed after each test runs.