QA Analyst Resume San Francisco, CA - Hire IT People

SUMMARY:

Almost 3 years of IT experience in black box Software Testing/Quality assurance.
Experienced in Test Methodology, creating test documentation - Test Plans, Test Cases and Test Matrices.
Skilled in Manual Software Testing and basics of Automated Testing.
Knowledge in Waterfall, Agile Scrum methodology.
Proficient in Functional and non-functional (Compatibility, Usability, Localization) testing, Positive/Negative, Integration, System, Regression, Release/Build Acceptance.
Expertise in reporting the bugs using bug tracking tool.
Write and execute SQL queries working with backend DB tables for Data Validation and Verification.
Experienced in automating Regression testing using Selenium Webdriver.
Expertise in implementing cross browser and cross platform web testing.

TECHNICAL SKILLS:

Test Automation Tools: SELENIUM, JUnit, Eclipse

Operating Systems: Windows, MacOS

Mobile Platforms: iOS, Android, Windows Phone

Tools: Firebug, ChroPath, Testrail, VMware

Languages: Java, HTML, SQL, JavaScript

Browsers: Chrome, Firefox, Edge, Safari

WORK EXPERIENCE:

Confidential, San Francisco, CA

QA Analyst

Responsibilities:

Reviewed requirements, identified potential gaps, ensured the requirements were complete.
Performed Manual Testing and Automated Testing of applications developed on various environments.
Established GUI standards for both Web and Mobile applications.
Designed, developed and executed System Test cases and documented test results.
Wrote Test documentation such as Test plans, Test cases, Test matrices, Check lists.
Created the Test Traceability Matrix for tracking the issues right from the requirements.
Provided comprehensive and detailed information within the current defect management tool.
Wrote SQL queries for back end verification and validation using several SQL statements and joins.
Used Selenium WebDriver to test web applications and their systematic updates for regression
Performed Regression testing for new builds and every modification in the application.
Participated in maintenance and refinement of internal quality control programs.
Effectively communicated, collaborated with business and technical teams and delivered on time.
Created status and test result reports for management and represented the group in status meetings.

Confidential

Front Office and Concierge

Responsibilities:

Implemented and maintained the company’s quality standards for customer care and satisfaction
Sustaining excellent relationship and communication with the customers in a high-stress environment
Responsible for front office procedures, administrative tasks, accounting tasks
Communication, coordination and organization with other departments
Complaints handling, tours and activities planning, preparation of customers special occasions, etc.
Reservation tasks, rooms assignment, management of web portals