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Saas Qa Tester Resume

Santa Clara, CA

PROFESSIONAL SUMMARY:

  • 8+ years of experience in IT industry with firm understanding of SDLC and STLC approach. Experience within the Quality Assurance Area with expertise in Manual Software Testing, Mobile Application Testing, Automation Testing, Test Planning and Execution including Functionality, Usability, Reliability, and User Acceptance.
  • Expert in handling testing tools, like, Quality Center, TestLink, Quick Test Professional, Selenium, and Load Runner. Able to handle and prioritize multiple responsibilities while meeting required deadlines and budget to deliver cost - effective products and solutions that meet the organizational needs.
  • Thorough understanding of Software Development Life Cycle, Software Testing Life Cycle, and Bug Life Cycle.
  • Experienced in MS Office, SQL, UNIX, ORACLE, QA, SAP FICO, C,Java, Selenium, Past Perfect, Point of Sales
  • Expertise in Cross-Platform Testing, End-to-End Testing.
  • Extensive experience in Automation testing by executing the test scripts and analyzing results using testing tools/frameworks Selenium WebDriver, TestNG, Jenkins and HP Application Lifecycle Management (ALM)
  • Performed script debugging, maintenance, and updating to perform cross platform testing in iOS, BlackBerry, and Android.
  • Well versed in writing Test plans, Test cases, creating test data, performing root cause analysis, and defect tracking.
  • Hands-on in running SQL queries to test the system data hosted in Oracle, testing .Net, Java, Flex applications. Extensively used Oracle/SQL for Back-End Testing.
  • Extensive software testing experience in Waterfall, and Agile development methodologies.
  • Experience in creating testing status dashboards and reports for Sr. Management.
  • Expertise in strategizing Integration testing, creating test data for Load testing, creating and executing automated test suites, Unit testing via exploratory testing approach, Functional and Regression testing.
  • Experience with Open source tools like JIRA (defect tracking), Subversion (version Control), JUnit (java unit testing)
  • Expertise in managing projects by implementing various SDLC methodologies like, Waterfall, V-Model across various projects.
  • Proficient in analyzing Business requirements, Use Cases to generate a test plan and test cases for Manual and Automated Testing.
  • Experience in conducting Smoke Testing, Functional Testing, System Testing, Regression Testing, and User Acceptance Testing.
  • In depth experience in Cross Browser Testing, White Box Testing, Black Box Testing.
  • Used Data Validation process to ensure the program is functioning correctly.
  • Possess excellent skills in Bug Reporting using Quality Center (9.2, 10.0, and 11) and Bugzilla.
  • Experience in using LoadRunner to develop Test Scenarios to conduct Volume Testing, Performance Testing, Capacity Testing, and Configuration Testing.
  • Extensively involved in analyzing, designing and implementing Automation Frameworks in Quick Test Professional using VBScript.
  • Great experience in using Selenium IDE to generate test cases.
  • Extensively used various Oracle/SQL commands, like, Select, Insert, Update, Inner Join, Outer Joins, Union for data manipulation and retrieval.
  • Worked closely with the Project Manager, Development Team, Business Analysts, and End-Users. Versatile team player with good communication and problem-solving skills with all management levels. Ability to quickly master new concepts and applications.

TECHNICAL SKILLS:

Testing Tool: QTP, Test Director, Rational Suite of Test Tools, Jira

Operating Systems: Windows 2000/NT, Macintosh 8/10, UNIX

Programming Languages: Java, Python, VB, TSL, SQL,C,C++

Databases: MS Access 2000, MySQL, Oracle 10g/11g, DB2, MS SQL Server 2000

Web Technologies: HTML, XML, JavaScript, VBScript, Perl, CGI, ASP, ASP.Net, VB.Net, c#, JSP, CSS, PHP, Web Services, Web Sphere

Application and Web Servers: Apache, IPlanet, JBuilder 6/7, MS Visual Studio 6.0, Visual Studio.Net, Visio, IIS 5.0, Visual Source Safe (VSS), MS Project

Other: UML, SDLC, RUP, XP Methodology IVR Testing.

WORK EXPERIENCE:

Confidential, Santa Clara, CA

SaaS QA Tester

Responsibilities:

  • Worked on Agile Scrum and KANBAN methodologies on the projects
  • Primarily responsible for implementing AGILE framework and provided project deliverables on time with aggressive timetable .
  • Worked on Mobile Testing for IOS and Android. Testing Native APP for IOS and Android
  • Used open source tools like Selenium Web Driver, JUnit and Eclipse. Create and execute SQL queries to test the database as well create test data for test automaton.
  • Writing Automation scripts using Selenium WebDriver for functionalities being delivered on each sprint and for Regression test suites.
  • Working in a Agile environment, interacting with Business Analysts and Developers in requirements analysis, design reviews, testing and documentation for application developed in agile environment.
  • Created daily Testing Agenda’s during Functional, SIT and UAT cycles.
  • Used Perfecto Mobile for validating DaaS application.
  • Record and run test cases through Selenium IDE
  • Tested on different devices including Apple (iPod and, iPhone) and Samsung(phone, tablet)
  • Designed test case according to requirements of newly added functionality.
  • Maintaining the bug cycle, bug verification, closure of the assigned testing tasks
  • Perform Functional (Black Box), positive and negative testing
  • Developed the reusable action for tests. Used Selenium IDE for Open source web testing.
  • Automate testing of RESTful services by creating positive, negative, boundary, performance, and security test cases
  • Facilitate performance testing procedures using Jmeter, iMacros and Loader.io to maintain application functionality based on requirements; found multiple performance issues and work with team to resolve them
  • Working with developers and requirements analysts to define test scenarios and ensure that test requirements are covered and complete.
  • Involved in Black box, Regression, Functional, Integration, System, and UAT testing.
  • Wrote and Executed SQL queries to perform backend testing.
  • Responsible for updating and maintaining Quality Center for all the defects found during the functional and regression testing and follow up the bug life cycle.
  • Tested New Features and their impact on existing functionality before each release.
  • Created test cases, test scenarios, logged defects in HP ALM Quality Center. Wrote test cases and executed in Rally.

Environment: Selenium, Perfecto Mobile, Quality Center, RESTful, Java, Oracle, jMeter, iMacros,Loader.IO. SQL, TOAD, SOAP, XML, UNIX, Rally

Confidential, Philadelphia, PA

Sr QA Analyst

Responsibilities:

  • Developing test plans and evaluating functional specifications of software products
  • Designing test cases and strategies by gathering and reviewing business requirements
  • Conducting functional, load, and regression testing for successful implementation of QA process
  • Tracking and reporting bugs by utilizing standard defect tracking system
  • Developing procedures for improving and standardizing QA methodology and processes
  • Providing directions in peer review to ensure that the product deliverables meet the deadlines
  • Assists and cooperates with co-workers, supervisor and management
  • Partner with Development Manager in collaborating between engineers and QA
  • Performs all duties in accordance with established Company goals
  • Performs technical analysis to identify the scope and schedule for upcoming projects and individual work items
  • Participating in all aspects of product testing, including test plan development, execution and delivery of well-tested solutions with short time to release
  • Independently analyzes issues, recommends software changes and writes detailed bug reports. Creates and maintains ownership of test cases and test results throughout SDLC
  • Provides the highest level of customer service to customers, whether these are current or prospective clients of the Company, vendors, staff, business partners or visitors

Environment: JMeter, Jenkins, Postman (API Testing), Firebug / Firepath (Online Debugging), Bugzilla, HP ALM, Eclipse, PYCHART

Confidential, Fort Worth, TX

Mobile QA Analyst

Responsibilities:

  • Used JMeter to test the app endpoints, by hitting the server, validate and verify if it is giving the expected contracted response.
  • Through user stories in JIRA, develop new test cases as well as updating and executing current test cases as per user story enhancements.
  • Involved in the walkthroughs of the new test cases with the stake holders and updated the test cases accordingly.
  • Responsible for writing and executing QTP Scripts for Functional, Regression and integration testing of the application.
  • Developed the Data Driven Testing using parameterization in Quick Test Pro, to test the application with different sets of data
  • Involved in modifying user acceptance test cases from over 300 test cases to 140 to improve testing efficiency with no degradation of quality of the applications and given the user rating.
  • Using the Charles proxies, verified the network traffic to optimize the app functionality and performance.
  • Captured symbolicated crash logs using Xcode for diagnosing app crashes and other issues.
  • Used Crittercism for analyzing the real-time global view of app and transaction metrics across iOS, Android and thus monitored the app performance.
  • Involved in capturing logs using console for iOS 7/8, for debugging and identifying exceptions.
  • Involved in capturing the logs using DDMS logcat for Android for debugging and identifying exceptions.
  • Worked in a highly dynamic AGILE environment and participated in scrum and sprint meetings.
  • Execution of testing new features in QA, staging and production environments.
  • Involved in ad hoc testing, bug reporting and verification.

Technologies: Android Phone/Tablet and iPhone/iPad mobile devices, Atlassian's Stash/SourceTree, JIRA, Confluence, JMeter, Android Developer Studio, Xcode, Charles Proxy, DDMS, Console, iOS 7/8, Agile.

Confidential, Addison, TX

Quality Engineer

Responsibilities:

  • Participated in team meetings and discussions of new product development.
  • Involved in Development and Execution of Test Plans, Test Cases & Test Scripts by reviewing the business requirements document, and technical specifications document.
  • Prepared Test Cases for Negative and Positive testing.
  • Involved in Functionality testing, Regression testing and Ad-hoc testing.
  • Test case preparation, execution and report generation for the modules using Quality Center.
  • Designed and developed Automation Test Scripts using Quick test Professional and managed testing activities using Mercury Quality Center.
  • Generated status summary reports with details of executed, passed and failed test cases.
  • Created Test Matrix to report the progress and status of the testing effort.
  • Responsible in providing regular test reports to the management.
  • Attended weekly defect report meetings and presented progress updates to the Project Manager.
  • Expertise in analyzing test results and debugging the defects.

Environment: Quality Center, iOS, Android, Windows Mobile, Motorola Set top boxes and Cisco Settop boxes, Pixmobi Mobile Phone Emulator.

Confidential, Richardson, TX

Quality Engineer

Responsibilities:

  • Participated in team meetings and discussions of new product development.
  • Involved in Development and Execution of Test Plans, Test Cases & Test Scripts by reviewing the business requirements document, and technical specifications document.
  • Prepared Test Cases for Negative and Positive testing.
  • Involved in Functionality testing, Regression testing and Ad-hoc testing.
  • Thorough experience with Mobile Device Emulators for Android, iOS, BlackBerry.
  • Test case preparation, execution and report generation for the modules using Quality Center.
  • Designed and developed Automation Test Scripts using Quick test Professional and managed testing activities using Mercury Quality Center.
  • Generated status summary reports with details of executed, passed and failed test cases.
  • Created Test Matrix to report the progress and status of the testing effort.
  • Responsible in providing regular test reports to the management.
  • Attended weekly defect report meetings and presented progress updates to the Project Manager.
  • Expertise in analyzing test results and debugging the defects.

Environment: Quality Center, iOS, Android, Windows Mobile, Motorola Set top boxes and Cisco SetTopBoxes, Video/Codec validation, Pixmobi Mobile Phone Emulator

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